|All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.|
|SOUTH AFRICAN QUALIFICATIONS AUTHORITY|
|National Certificate: Inspection and Enforcement Services|
|SAQA QUAL ID||QUALIFICATION TITLE|
|49107||National Certificate: Inspection and Enforcement Services|
|SGB Public Administration and Management|
|PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY||NQF SUB-FRAMEWORK|
|PSETA - Public Service Sector Education and Training Authority||OQSF - Occupational Qualifications Sub-framework|
|National Certificate||Field 03 - Business, Commerce and Management Studies||Public Administration|
|ABET BAND||MINIMUM CREDITS||PRE-2009 NQF LEVEL||NQF LEVEL||QUAL CLASS|
|Undefined||140||Level 5||Level TBA: Pre-2009 was L5||Regular-Unit Stds Based|
|REGISTRATION STATUS||SAQA DECISION NUMBER||REGISTRATION START DATE||REGISTRATION END DATE|
|LAST DATE FOR ENROLMENT||LAST DATE FOR ACHIEVEMENT|
|In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.|
This qualification does not replace any other qualification and is not replaced by any other qualification.
|PURPOSE AND RATIONALE OF THE QUALIFICATION|
|This qualification will provide all learners who are involved in inspection and enforcement services in the Department of Labour and other government departments with the necessary skills, knowledge, attitudes and values to be able to perform their functions effectively and efficiently and in accordance with the requirements of the various Acts, regulations and codes of conduct that are applicable to their work.
There are many people employed in enforcement and inspection services who do not possess formal qualifications in the sector but who have the necessary skills and knowledge to carry out their work with a high level of expertise. This qualification will give those people an opportunity to obtain a formal qualification, which recognises their competence. The qualification will also serve to equip new entrants to the service with the necessary knowledge and skills. In addition the qualification will enable learners to embark on further study at higher levels on the NQF thus advancing the notion of life-long learning and improving learners' employment possibilities.
The Department of Labour has the responsibility of ensuring that employers comply with the various requirements relating to the employment of workers as well as with regulations pertaining to heath and safety. An effective enforcement and inspection service will help to ensure fair labour practice coupled with safe and healthy working environments. This qualification will help to establish such a service on a professional level.
Rationale for the Qualification
The Department of Labour has the responsibility to ensure that employers adhere to labour legislation enacted to regulate the labour market. For this purpose they monitor the compliance of organisations with the required legislation and regulations.
The monitoring has the following three areas of focus:
This service will be integrated across the full range of labour legislation, i.e.:
Labour centres and provinces are expected of offer a service in an integrated way to the client. The exact nature of integration is a managerial decision made at a provincial or local level in accordance with nationally approved principles, guidelines and directives. Different labour centres and provinces would all need to meet required levels of performance set out in performance agreements or service level agreements. Inspection and Enforcement Services are expected to offer an integrated service up to a certain level. Not all staff have to be specialists on all aspects yet all should have a basic understanding of our legislation so as to offer a service as and when required.
The rationale for this qualification is therefore to provide the learner with the applicable knowledge and skills to be competent to perform the integrated inspection and enforcement services.
|LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING|
|It is assumed that learners are competent in Communication and Mathematical Literacy at NQF level 4.
Recognition of Prior Learning:
This Qualification can be achieved wholly or in part through recognition of prior learning in terms of the criteria laid down for this Qualification.
Evidence can be presented in a variety of forms, including international or previous local Qualifications, reports, testimonials mentioning functions performed, work records, portfolios, videos of practice and performance records. The assessment methods and tools to be used to assess Prior Learning shall be decided upon jointly by the assessor and the learner
All such evidence should be judged according to the general principles of assessment as described elsewhere in this Qualification.
|RECOGNISE PREVIOUS LEARNING?|
|The Certificate is made up of a planned combination of learning outcomes that have a defined purpose and will provide qualifying learners with applied competence and a basis for further training.
The Qualification is made up of Unit Standards that are classified as Fundamental, Core and Elective. A minimum of 140 credits is required to complete the Qualification. In this Qualification the credits are allocated as follows:
Fundamental: 28 credits
Core: 82 credits
Electives: 30 credits
Total: 140 credits
The majority of the credits relate directly to the purpose of the Qualification. There are also options for Electives that are aimed at personal empowerment and specialisation areas. The Qualification is made up of Unit Standards at levels 4, 5 and 6.
All fundamental and core unit standards are compulsory for all learners.
Unit standards to the value of at least 30 credits should be selected from the elective unit standards, but learners should try to choose elective standards that form an integrated whole, e.g. choose all the standards that relate to skills development.
|EXIT LEVEL OUTCOMES|
|1. Promote good labour practices.
2. Provide information and advise on labour laws.
3. Ensure compliance with labour laws.
4. Lead a team.
5. Participate in a disciplinary hearing/court case.
6. Communicate with external and internal parties.
Critical Cross-Field Outcomes
The learner can demonstrate ability to:
In addition, this Qualification contributes to the full personal development of each learner and the social and economic development of the society at large, by making it the underlying intention of any programme of learning to make the individual aware of the importance of:
|ASSOCIATED ASSESSMENT CRITERIA|
are understood and can be explained to as and when necessary
The assessment criteria of the Qualification are embodied in the Unit Standards. The depth of technical expertise that will be assessed across the various specialist contexts are clearly articulated in the relevant Specific Outcomes, Assessment Criteria and Range Statements within these Unit Standards.
Assessors should ensure that:
Assessors and moderators should develop and conduct their own integrated assessment by making use of a range of formative and summative assessment methods. Assessors should assess and give credit for the evidence of learning that has already been acquired through formal, informal and non-formal learning and work experience.
Unit Standards associated with the Qualification must be used to assess Specific and Critical Cross-Field Outcomes. During integrated assessments the assessor should make use of formative and summative assessment methods and should assess combinations of practical, applied, foundational and reflective competencies.
Assessors should keep the following general principles in mind when designing and conducting assessments:
The method of assessment is suited to the performance being assessed.
The method of assessment does not present any artificial barriers to achievement.
The methods used make for easily-arranged, cost-effective assessments that do not unduly interfere with learning.
> Integration into work or learning:
Evidence collection is integrated into the work or learning process where this is appropriate and feasible.
The assessment focuses on the requirements laid down in the Standard; i.e. the assessment is fit for purpose.
The activities in the assessment mirror the conditions of actual performance as closely as possible
The assessor is satisfied that the work being assessed is attributable to the person being assessed.
The evidence collected establishes that all criteria have been met and that performance to the required Standard can be repeated consistently.
Planning and recording is sufficiently rigorous to ensure that assessment is fair.
Learners can contribute to the planning and accumulation of evidence. Learners understand the assessment process and the criteria that apply.
The same assessor would make the same judgement again in similar circumstances. The judgement made is similar to the judgement that would be made by other assessors.
|Due to the unique nature of the South African Labour Market, as well as the nature of the legislation regulating the Labour Market and the context-specific role of the Inspection and Enforcement Services in the Labour Market, it is difficult to benchmark this qualification to international qualifications. In addition, this qualification is not aimed at specialisation in a narrow field, but addresses the range of knowledge and skills required in what is a broad institutional role.
However some Qualifications and Unit Standards in other countries have been identified as having some comparability to specific focus fields within the National Certificate for Inspection and Enforcement Services. Most of the unit standards relate to the Occupational Health and Safety areas, as well as to Communications Competencies.
The USA Authority has also a rather large number of Unit Standards relating to " Contribute to effective Working Relations", such as J/101/3116
|The articulation possibilities of this Qualification are many due to the wide range of competencies included in it.
As an example, this Qualification articulates horizontally with the following Qualifications at NQF level 5:
Vertical articulation is possible with the following registered Qualifications on NQF Level 6:
|CRITERIA FOR THE REGISTRATION OF ASSESSORS|
|As per the SAQA Board decision/s at that time, this qualification was Reregistered in 2012; 2015.|
|ID||UNIT STANDARD TITLE||PRE-2009 NQF LEVEL||NQF LEVEL||CREDITS|
|Core||110490||Demonstrate a knowledge and understanding of the basic principles of public administration and management||Level 4||NQF Level 04||4|
|Core||15234||Apply efficient time management to the work of a department/division/section||Level 5||Level TBA: Pre-2009 was L5||4|
|Core||15237||Build teams to meet set goals and objectives||Level 5||Level TBA: Pre-2009 was L5||3|
|Core||11983||Compile and administer a case docket for investigation purposes||Level 5||Level TBA: Pre-2009 was L5||6|
|Core||117392||Conduct a range of audits||Level 5||Level TBA: Pre-2009 was L5||6|
|Core||14155||Create and maintain positive workplace relationships||Level 5||Level TBA: Pre-2009 was L5||5|
|Core||110508||Demonstrate and apply knowledge and understanding of the concept of facilitation and a range of facilitation skills||Level 5||Level TBA: Pre-2009 was L5||6|
|Core||11984||Give evidence in a court of law||Level 5||Level TBA: Pre-2009 was L5||4|
|Core||117390||Identify and interpret related labour legislation and its impact on the workplace and ensure compliance||Level 5||Level TBA: Pre-2009 was L5||20|
|Core||15225||Identify and interpret related legislation and its impact on the team, department or division and ensure compliance||Level 5||Level TBA: Pre-2009 was L5||4|
|Core||117391||Investigate an incident||Level 5||Level TBA: Pre-2009 was L5||8|
|Core||14609||Participate in management of conflict||Level 5||Level TBA: Pre-2009 was L5||4|
|Core||7866||Plan, organise and monitor work in own area of responsibility||Level 5||Level TBA: Pre-2009 was L5||3|
|Core||13925||Present information in a public setting||Level 5||Level TBA: Pre-2009 was L5||5|
|Fundamental||10135||Work as a project team member||Level 4||NQF Level 04||8|
|Fundamental||13648||Apply appropriate social protocols in the workplace and community||Level 5||Level TBA: Pre-2009 was L5||4|
|Fundamental||9407||Communicate with clients and discuss work||Level 5||Level TBA: Pre-2009 was L5||5|
|Fundamental||15233||Harness diversity and build on strengths of a diverse working environment||Level 5||Level TBA: Pre-2009 was L5||3|
|Fundamental||12433||Use communication techniques effectively||Level 5||Level TBA: Pre-2009 was L5||8|
|Elective||14415||Describe and interpret the composition, role-players, processes and role of the construction industry||Level 4||NQF Level 04||4|
|Elective||14429||Supervise health and safety on a construction project||Level 4||NQF Level 04||6|
|Elective||7818||Conduct on-the-job coaching||Level 5||Level TBA: Pre-2009 was L5||5|
|Elective||15231||Create and use a range of resources to effectively manage teams, sections, departments or divisions||Level 5||Level TBA: Pre-2009 was L5||4|
|Elective||15223||Implement training needs for teams and individuals to upgrade skills levels||Level 5||Level TBA: Pre-2009 was L5||3|
|Elective||15136||Manage health and safety on a construction project||Level 5||Level TBA: Pre-2009 was L5||6|
|Elective||13102||Apply the processes of planning and control as it relates to budgeting, standard costing and decentralised control||Level 6||Level TBA: Pre-2009 was L6||15|
|Elective||8046||Communicate at an advanced level and maintaining interpersonal relations||Level 6||Level TBA: Pre-2009 was L6||20|
|Elective||7888||Monitor staff performance||Level 6||Level TBA: Pre-2009 was L6||5|
|LEARNING PROGRAMMES RECORDED AGAINST THIS QUALIFICATION:|
|PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS QUALIFICATION:|
|This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
|1.||Better Best Skills Development|
|2.||Edutel Public Service Company|