SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Demonstrate and apply knowledge and understanding of the concept of facilitation and a range of facilitation skills 
SAQA US ID UNIT STANDARD TITLE
110508  Demonstrate and apply knowledge and understanding of the concept of facilitation and a range of facilitation skills 
ORIGINATOR
SGB Economics 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Finance, Economics and Accounting 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This Unit Standard is intended for people who are, or seek to be, active an area where group facilitation is key to service delivery.
It introduces the learner to the concept of facilitation and provides an understanding of the key concepts, tools and behaviours involved therein.

People credited with this Unit Standard are able to:
  • Discuss the meaning of the concept of facilitation
  • Identify and explain the key concepts in facilitation
  • Identify and discuss the key behaviours of an effective facilitator
  • Facilitate a project meeting. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners are competent in communication at NQF Level 4. 

    UNIT STANDARD RANGE 
  • Other roles played in groups include: leader; director; manager; presenter.
  • Group processes in local economic development include meetings; workshops; virtual round-tables.
  • Tools used by facilitators include audience analysis; gaining participation; questioning techniques; platform skills; sequencing content; using handouts; visual aids; a personal learning log.
  • Techniques include brainstorming; learning wall/ participlan; role-playing; presentations. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Discuss the meaning of the concept of facilitation. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Facilitation is defined and described as a particular role played within a group process. 

    ASSESSMENT CRITERION 2 
    2. The facilitator role is differentiated from other roles played in groups in terms of the goals of each role. 

    ASSESSMENT CRITERION 3 
    3. Power is discussed as a distinguishing factor when considering roles played in groups. 

    SPECIFIC OUTCOME 2 
    Identify and explain the key concepts in facilitation. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Key concepts of facilitation are listed and each is explained by giving practical examples from own work context. 

    ASSESSMENT CRITERION 2 
    2. The place of the facilitator role is explained in the context of a variety of local economic development activities and group processes. 

    ASSESSMENT CRITERION 3 
    3. A variety of tools and techniques used by facilitators are identified and discussed in terms of their use and value for achieving specified objectives in a variety of local economic development group processes. 

    SPECIFIC OUTCOME 3 
    Identify and discuss the key behaviours of an effective facilitator. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. Key behaviours are identified that constitute the repertoire of a competent facilitator. 

    ASSESSMENT CRITERION 2 
    2. Each behaviour is discussed in terms of the most appropriate time, circumstances and tools and techniques to apply it, when facilitating a group process by referring to examples from own work context. 

    ASSESSMENT CRITERION 3 
    3. Facilitation behaviours are compared and contrasted with the behavioural repertoires of other roles used in local economic development group processes and reasons given for the success or failure of facilitation. 

    SPECIFIC OUTCOME 4 
    Facilitate a project meeting. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. A meeting is facilitated to discuss progress with a local economic development project. 

    ASSESSMENT CRITERION 2 
    2. Behaviours on the part of members that hinder progress are eliminated and/or reduced using applicable facilitation skills. 

    ASSESSMENT CRITERION 3 
    3. Participation by all members is encouraged to ensure optimal participation of stakeholders and efficient progress of meeting. 

    ASSESSMENT CRITERION 4 
    4. Confirmation is obtained from individuals who have special tasks to perform resulting from decisions taken at the meeting. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    1. Anyone assessing a learner against this Unit Standard must be registered as an assessor with the relevant ETQA, or with an ETQA that has a Memorandum of Understanding with the relevant ETQA.

    2. Any institution offering learning that will enable achievement of this Unit Standard or will assess this Unit Standard must be accredited as a provider with the relevant ETQ, or with an ETQA that has a Memorandum of Understanding with the relevant ETQA.

    3. Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures or with an ETQA that has a Memorandum of Understanding with the relevant ETQA.

    4. Therefore, anyone wishing to be assessed against this Unit Standard may apply to be assessed by any assessment agency, assessor or provider institution that is accredited by the relevant ETQA or with an ETQA that has a Memorandum of Understanding with the relevant ETQA. 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Facilitation versus presentation.
  • The application of facilitation skills in the local economic development context.
  • Performance measures for facilitators. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems in which responses display that responsible decisions using critical and creative thinking have been made by, e.g.
  • Discussing power as a distinguishing factor when considering roles played in groups according to assessment criterion:
    Power is discussed as a distinguishing factor when considering roles played in groups.
  • Identifying key behaviours that constitute the repertoire of a competent facilitator according to assessment criterion: Key behaviours are identified that constitute the repertoire of a competent facilitator.
  • Discussing each behaviour in terms of the most appropriate time, circumstances and tools and techniques to apply it, when facilitating a group process by referring to examples from own work context according to assessment criterion:
    Each behaviour is discussed in terms of the most appropriate time, circumstances and tools and techniques to apply it, when facilitating a group process by referring to examples from own work context.
  • Comparing and contrasting facilitation behaviours with the behavioural repertoires of other roles used in local economic development group processes and reasons given for the success or failure of facilitation according to assessment criterion:
    Facilitation behaviours are compared and contrasted with the behavioural repertoires of other roles used in local economic development group processes and reasons given for the success or failure of facilitation. 

  • UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of a team, group, organization and community by, e.g.
  • Demonstrating a knowledge and understanding of the concept of facilitation and a range of facilitation skills according to the assessment criteria for specific outcomes:
  • Discuss the meaning of the concept of facilitation
  • Identify and explain the key concepts in facilitation
  • Identify and discuss the key behaviours of an effective facilitator. 

  • UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one`s activities responsibly and effectively by:
  • Differentiating the facilitator role from other roles played in groups in terms of the goals of each role according to assessment criterion:
    The facilitator role is differentiated from other roles played in groups in terms of the goals of each role.
  • Identifying and discussing a variety of tools and techniques used by facilitators in terms of their use and value for achieving specified objectives in a variety of local economic development group processes according to assessment criterion.
  • A variety of tools and techniques used by facilitators are identified and discussed in terms of their use and value for achieving specified objectives in a variety of local economic development group processes.
  • Discussing each behaviour in terms of the most appropriate time, circumstances and tools and techniques to apply it, when facilitating a group process by referring to examples from own work context according to assessment criterion:
    Each behaviour is discussed in terms of the most appropriate time, circumstances and tools and techniques to apply it, when facilitating a group process by referring to examples from own work context.
  • Comparing and contrasting facilitation behaviours with the behavioural repertoires of other roles used in local economic development group processes and reasons given for the success or failure of facilitation according to assessment criterion:
    Facilitation behaviours are compared and contrasted with the behavioural repertoires of other roles used in local economic development group processes and reasons given for the success or failure of facilitation. 

  • UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organize and critically evaluate information by, e.g.
  • Listing and explaining the key concepts of facilitation giving practical examples from own work context according to assessment criterion:
    Key concepts of facilitation are listed and each is explained by giving practical examples from own work context.
  • Identifying and discussing a variety of tools and techniques used by facilitators in terms of their use and value for achieving specified objectives in a variety of local economic development group processes according to assessment criterion:
    A variety of tools and techniques used by facilitators are identified and discussed in terms of their use and value for achieving specified objectives in a variety of local economic development group processes.
  • Identifying key behaviours that constitute the repertoire of a competent facilitator according to assessment criterion:
    Key behaviours are identified that constitute the repertoire of a competent facilitator.
  • Discussing each behaviour in terms of the most appropriate time, circumstances and tools and techniques to apply it, when facilitating a group process by referring to examples from own work context according to assessment criterion:
    Each behaviour is discussed in terms of the most appropriate time, circumstances and tools and techniques to apply it, when facilitating a group process by referring to examples from own work context.
  • Comparing and contrasting facilitation behaviours with the behavioural repertoires of other roles used in local economic development group processes and reasons given for the success or failure of facilitation according to assessment criterion:
    Facilitation behaviours are compared and contrasted with the behavioural repertoires of other roles used in local economic development group processes and reasons given for the success or failure of facilitation. 

  • UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using visual, mathematical and/ or language skills in the modes of oral and/ or written presentation by, e.g.
  • Demonstrating a knowledge and understanding of the concept of facilitation and a range of facilitation skills according to the assessment criteria for specific outcomes:
  • Discuss the meaning of the concept of facilitation
  • Identify and explain the key concepts in facilitation
  • Identify and discuss the key behaviours of an effective facilitator. 

  • UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically, showing responsibility towards the environments and health of others by, eg.
  • Identifying and discussing a variety of tools and techniques used by facilitators in terms of their use and value for achieving specified objectives in a variety of local economic development group processes according to assessment criterion:
    A variety of tools and techniques used by facilitators are identified and discussed in terms of their use and value for achieving specified objectives in a variety of local economic development group processes. 

  • UNIT STANDARD CCFO DEMONSTRATING 
    Be culturally and aesthetically sensitive across a range of social contexts by, e.g.
  • Comparing and contrasting facilitation behaviours with the behavioural repertoires of other roles used in local economic development group processes and reasons given for the success or failure of facilitation according to assessment criterion:
  • Facilitation behaviours are compared and contrasted with the behavioural repertoires of other roles used in local economic development group processes and reasons given for the success or failure of facilitation. 

  • UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  65989   Further Education and Training Certificate: Human Settlements Development  Level 4  NQF Level 04  Reregistered  2023-06-30  CETA 
    Core  66190   National Certificate: Adventure Based Learning  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  CATHSSETA 
    Core  49107   National Certificate: Inspection and Enforcement Services  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  PSETA 
    Core  36438   National Certificate: Local Economic Development  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  LG SETA 
    Core  49598   National Diploma: Paralegal Practice  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered" 
    2020-07-30  SAS SETA 
    Elective  49469   National Diploma: Complex Procurement  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered" 
    2012-06-30   


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. A4 Consultancy CC 
    2. AfroXpert Performance Developement cc 
    3. Asiphokuhle Training and Research Institute 
    4. AVAX SA 481 CC. T/A Mandisa Development Services 
    5. Bantubanye Skills 
    6. Better Best Skills Development 
    7. Break The Chains Development Services 
    8. Classic Human Capital Solutions 
    9. CTC College(PTY) LTD. 
    10. Development Bank of Southern Africa (DBSA) 
    11. Ditirelo Skills Development Services 
    12. Ditlou Solutions 
    13. Edutel Public Service Company 
    14. Edutraining Business College 
    15. Elvis Koena Consulting (Pty) Ltd 
    16. Growth Management Consulting 
    17. HS GLOBAL SKILLS BUSINESS SOLUTIONS 
    18. Ilinge Labantu Debt Solution 
    19. KALIDEEN MANAGEMENT SERVICES 
    20. Kgolo Institute 
    21. KHOSITHI TRAINING 
    22. KMS COLLEGE 
    23. Lekoko Consulting (PTY) LTD 
    24. Magnico Products (PTY) LTD 
    25. Makhophila Business Enterprise 
    26. Management College of Southern Africa (MANCOSA) 
    27. Marcado Human Resources Strategies 
    28. Masemase Consultancy CC. 
    29. Mgwezane Training and Events Management CC. 
    30. Miczo's Enterprise 
    31. Mission Point Consulting 
    32. Mortarboard Training Solutions 
    33. MTHENGENYA & ASSOCIATES 
    34. NEDTEX73 
    35. Nhlahle Development Agency 
    36. NS Global Academy 
    37. Pioneer Business Consulting 
    38. Powernexus 
    39. PTDEV (Pty) Ltd 
    40. Quick Leap Investment 
    41. Senelo Trading CC 
    42. SIZA NESU TRAINING AND DEVELOPMENT 
    43. Sizanesu Consulting 
    44. Solstice Networks CC. 
    45. Talent Emporium Academy (PTY) Ltd 
    46. Thubelihle Graduate Institute 
    47. Umqondo Consultancy 
    48. University of Fort Hare 
    49. University of Venda 
    50. Vicmat Consultants 
    51. Vuselela FET College - Central Office 
    52. Vuselela FET College - Klerksdorp Campus 
    53. Ya Hina Management Consulting and projects 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.