All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source. |
SOUTH AFRICAN QUALIFICATIONS AUTHORITY |
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: |
Conduct communication within a business environment |
SAQA US ID | UNIT STANDARD TITLE | |||
10622 | Conduct communication within a business environment | |||
ORIGINATOR | ||||
SGB Food | ||||
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY | ||||
- | ||||
FIELD | SUBFIELD | |||
Field 06 - Manufacturing, Engineering and Technology | Manufacturing and Assembly | |||
ABET BAND | UNIT STANDARD TYPE | PRE-2009 NQF LEVEL | NQF LEVEL | CREDITS |
Undefined | Regular | Level 5 | Level TBA: Pre-2009 was L5 | 8 |
REGISTRATION STATUS | REGISTRATION START DATE | REGISTRATION END DATE | SAQA DECISION NUMBER | |
Passed the End Date - Status was "Reregistered" |
2018-07-01 | 2023-06-30 | SAQA 06120/18 | |
LAST DATE FOR ENROLMENT | LAST DATE FOR ACHIEVEMENT | |||
2026-06-30 | 2029-06-30 |
In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise. |
This unit standard does not replace any other unit standard and is not replaced by any other unit standard. |
PURPOSE OF THE UNIT STANDARD |
A person credited with this unit standard is able to:
This unit standard is intended for a person working in a business environment who needs to communicate open and directly to a target audience. The skills, knowledge and understanding demonstrated within this unit standard are essential for social and economic transformation and contribute to the upliftment and economic growth within a business environment. |
LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING |
Required skills and knowledge on:
Listening, speaking, reading, writing and presentation skills on NQF 4. |
UNIT STANDARD RANGE |
The scope and context of this unit standard is for any person communicating in a business environment in a professional manner.
The level assigned to this unit standard is appropriate because information, methods or resources need to be planned, selected and presented. The application of this unit standard is to be responsible for the nature, quality and quality of output. |
Specific Outcomes and Assessment Criteria: |
SPECIFIC OUTCOME 1 |
Demonstrate an understanding of communication channels in business and everyday life. |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
1. The process and purpose of communication is defined according to communication principles. |
ASSESSMENT CRITERION 2 |
2. The communication channels used in business and personal life are identified and explained with the aid of examples. |
ASSESSMENT CRITERION 3 |
3. The diversity of cultures and communication channels are acknowledge and appreciated within business and everyday life scenarios. |
ASSESSMENT CRITERION 4 |
4. Barriers to effective and open communication modes are identified with the aid of examples within business environment. |
SPECIFIC OUTCOME 2 |
Conduct written and verbal communication within the business environment. |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
1. Communication mode is planned, organised and composed for the specific audience. |
ASSESSMENT CRITERION 2 |
2. A written and verbal message are composed and presented in a professional and ethical manner. |
ASSESSMENT CRITERION 3 |
3. A graphic or visual presentation is prepared and presented to a target business audience. |
SPECIFIC OUTCOME 3 |
Use communication in a business environment. |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
1. The impact and effect of informal and unofficial communication within the business environment is identified according to positive and negative values. |
ASSESSMENT CRITERION 2 |
2. Personal communication techniques within a team are demonstrated according to professional and sound business ethics. |
ASSESSMENT CRITERION 3 |
3. A conflict situation is identified and possible procedures or steps for resolving a dispute or breakdown in relations are suggested using respectful dialog. |
ASSESSMENT CRITERION 4 |
4. Clear, direct and open communication modes, mediums, styles and techniques are identified and demonstrated in a particular business context to a specific audience. |
UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS |
UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE |
Embedded knowledge is reflected within the assessment criteria of each specific outcome. |
UNIT STANDARD DEVELOPMENTAL OUTCOME |
N/A |
UNIT STANDARD LINKAGES |
N/A |
Critical Cross-field Outcomes (CCFO): |
UNIT STANDARD CCFO IDENTIFYING |
Identify and solve problems in which response displays that responsible decisions, using critical and creative thinking, have been made.
Evident in all specific outcomes. |
UNIT STANDARD CCFO WORKING |
Work effectively with others as a member of a team, group, organisation or community.
Evident in all specific outcomes. |
UNIT STANDARD CCFO ORGANISING |
Organise and manage oneself and one`s activities responsibly and effectively.
Evident in all specific outcomes. |
UNIT STANDARD CCFO COLLECTING |
Collect, analyse, organise and critically evaluate information.
Evident in all specific outcomes. |
UNIT STANDARD CCFO COMMUNICATING |
Communicate effectively by using mathematical and/or language skills in the modes of oral and/or written presentations.
Evident in all specific outcomes. |
UNIT STANDARD CCFO DEMONSTRATING |
Demonstrate an understanding of the world as a set of related systems by recognising that problem solving contexts do not exist in isolation.
Evident in all specific outcomes. |
UNIT STANDARD CCFO CONTRIBUTING |
Contribute to the full personal development of each learner and the social and economic development of the society at large.
Evident in all specific outcomes. |
UNIT STANDARD ASSESSOR CRITERIA |
N/A |
REREGISTRATION HISTORY |
As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. |
QUALIFICATIONS UTILISING THIS UNIT STANDARD: |
ID | QUALIFICATION TITLE | PRE-2009 NQF LEVEL | NQF LEVEL | STATUS | END DATE | PRIMARY OR DELEGATED QA FUNCTIONARY | |
Core | 59589 | National Diploma: Music | Level 5 | NQF Level 05 | Passed the End Date - Status was "Reregistered" |
2020-07-30 | As per Learning Programmes recorded against this Qual |
Core | 49783 | National Diploma: Joint and Multi-National Operations | Level 6 | NQF Level 06 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | SAS SETA |
Fundamental | 66190 | National Certificate: Adventure Based Learning | Level 5 | Level TBA: Pre-2009 was L5 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | CATHSSETA |
Fundamental | 71969 | National Certificate: Automotive Components: Manufacturing and Assembly | Level 5 | Level TBA: Pre-2009 was L5 | Passed the End Date - Status was "Reregistered" |
2015-06-30 | MERSETA |
Fundamental | 78966 | National Certificate: Diamond Design and Evaluation | Level 5 | Level TBA: Pre-2009 was L5 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | MQA |
Fundamental | 78843 | National Certificate: Diamond Processing | Level 5 | Level TBA: Pre-2009 was L5 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | MQA |
Fundamental | 83446 | National Certificate: Electronics | Level 5 | NQF Level 05 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | MICTS |
Fundamental | 63209 | National Certificate: Energy Regulation | Level 5 | NQF Level 05 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | As per Learning Programmes recorded against this Qual |
Fundamental | 66789 | National Certificate: Environmental Management | Level 5 | NQF Level 05 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | LG SETA |
Fundamental | 21813 | National Certificate: First Line Manufacturing Management: Food and Beverage | Level 5 | Level TBA: Pre-2009 was L5 | Passed the End Date - Status was "Registered" |
2005-06-12 | Was FOODBEV until Last Date for Achievement |
Fundamental | 49743 | National Certificate: Manufacturing Management | Level 5 | Level TBA: Pre-2009 was L5 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | FOODBEV |
Fundamental | 58625 | National Certificate: Occupational Safety | Level 5 | Level TBA: Pre-2009 was L5 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | As per Learning Programmes recorded against this Qual |
Fundamental | 49075 | National Certificate: Organisational Transformation and Change Management | Level 5 | Level TBA: Pre-2009 was L5 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | SERVICES |
Fundamental | 66189 | National Certificate: Quality Management Systems | Level 5 | Level TBA: Pre-2009 was L5 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | SERVICES |
Fundamental | 60309 | National Certificate: Sport Management | Level 5 | Level TBA: Pre-2009 was L5 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | CATHSSETA |
Fundamental | 60549 | National Diploma: Aeronautical Information Management Practice | Level 5 | NQF Level 05 | Passed the End Date - Status was "Reregistered" |
2016-12-31 | TETA |
Fundamental | 65609 | National Diploma: Allied Health Therapies | Level 5 | NQF Level 05 | Passed the End Date - Status was "Reregistered" |
2012-06-30 | |
Fundamental | 49419 | National Diploma: Business Consulting Practice | Level 5 | NQF Level 05 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | SERVICES |
Fundamental | 49469 | National Diploma: Complex Procurement | Level 5 | NQF Level 05 | Passed the End Date - Status was "Reregistered" |
2012-06-30 | |
Fundamental | 49853 | National Diploma: Defensive Mission Control | Level 5 | Level TBA: Pre-2009 was L5 | Passed the End Date - Status was "Registered" |
2008-09-17 | Was SAS SETA until Last Date for Achievement |
Fundamental | 58473 | National Diploma: Freight Handling Logistics | Level 5 | NQF Level 05 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | TETA |
Fundamental | 48765 | National Diploma: Maintenance of High-speed Production Processes (Fast-moving Consumer Goods) | Level 5 | NQF Level 05 | Passed the End Date - Status was "Reregistered" |
2015-06-30 | FOODBEV |
Fundamental | 79808 | National Diploma: Occupational Safety | Level 5 | NQF Level 05 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | As per Learning Programmes recorded against this Qual |
Fundamental | 49076 | National Diploma: Organisational Transformation and Change Management | Level 5 | NQF Level 05 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | SERVICES |
Fundamental | 63909 | National Certificate: Business Analysis | Level 6 | Level TBA: Pre-2009 was L6 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | MICTS |
Elective | 63309 | National Certificate: Defensive Mission Control | Level 5 | Level TBA: Pre-2009 was L5 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | SAS SETA |
PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: |
This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here. |
1. | Aldabri 106 Institute for Quality Pty Ltd |
2. | Atvance Institute (Pty) Ltd |
3. | BEE Clinic Pty Ltd |
4. | Circleway College |
5. | Clean Heat Academy |
6. | DC Academy (PTY)LTD |
7. | Dee-Bravo Training Centre |
8. | ENERGY TRAINING FOUNDATION (ENFT) |
9. | Epitome Villa (Pty)Ltd |
10. | EYETHU NATIONAL COMPUTER COLLEGE PTY LTD |
11. | FACULTY TRAINING INSTITUTE PTY LTD |
12. | Finweb Business Consultancy |
13. | Gauteng City College |
14. | Giamanje TVET College |
15. | HAVOHEJ CONSULTANCY |
16. | HILLCROSS BUSINESS SCHOOL (PTY |
17. | Imperial Logistics Group t/a Dedicated Contracts |
18. | IQ Skills Academy (PTY) LTD. |
19. | IT Academy |
20. | Jobafrik Consulting |
21. | Josmap Training Institute |
22. | K Boneng Consulting Services P |
23. | KP ACADEMY (PTY) LTD |
24. | Lewerb Holdings (PTY) Ltd |
25. | Makhuba Development Projects CC |
26. | Makwedeng Training |
27. | Mamuhle Academy |
28. | Maxlen Holdings |
29. | Mementos Training Pty Ltd |
30. | Metanoia Ratings PTY LTD |
31. | MINDWORX CONSULTING GAUTENG PTY LTD |
32. | Mpande Technologies cc |
33. | Mufuka Business and Technical |
34. | Novia One Group (Pty) Ltd |
35. | On the Ball College Pty ltd |
36. | OPELONG BUSINESS INSTITUTE (PT |
37. | Optimum Learning Technologies (Pty) Ltd |
38. | Petra Institute of Development |
39. | PFIM Trading (Pty) Ltd |
40. | Polokwane Technology Institute (Pty) Ltd |
41. | Progressive School of Business and Engineering (Pty) |
42. | QUALITATIVE INNOVATIVE SOLUTIONS |
43. | Reflections Development Institute |
44. | SA Maritime School and Transport College |
45. | Sebenzisanane Human Capital |
46. | Sisekelo Sustainability Institute |
47. | SOUTH AFRICAN NATIONAL WAR COLLEGE |
48. | SUPREME ICT CONSULTANTS |
49. | Tasc Business Consulting and Training |
50. | Terry Computer Services cc |
51. | Thando Consulting Services |
52. | The Finishing College (Pty) Lt |
53. | Timothy Fasheun Group Enviromentors (Pty) Ltd |
54. | Transafric Consulting Pty Ltd |
55. | Triplo 4 Sustainable Solutions (PTY) LTD |
56. | Vhutshilo Health And Training Organisation |
57. | VUTHLARI MARKETING CONSULTING |
58. | WARRANT OFFICER ACADEMY |
59. | Wildlife and Enviroment Society of South Africa |
60. | Woosh Consultants (Pty) Ltd |
61. | YITRO INNOVATIONS |
62. | ZA WIT (PTY) LTD |
All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source. |