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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED QUALIFICATION THAT HAS PASSED THE END DATE: 

National Certificate: Quality Management Systems 
SAQA QUAL ID QUALIFICATION TITLE
66189  National Certificate: Quality Management Systems 
ORIGINATOR
SGB Generic Management 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY NQF SUB-FRAMEWORK
SERVICES - Services Sector Education and Training Authority  OQSF - Occupational Qualifications Sub-framework 
QUALIFICATION TYPE FIELD SUBFIELD
National Certificate  Field 03 - Business, Commerce and Management Studies  Generic Management 
ABET BAND MINIMUM CREDITS PRE-2009 NQF LEVEL NQF LEVEL QUAL CLASS
Undefined  120  Level 5  Level TBA: Pre-2009 was L5  Regular-Unit Stds Based 
REGISTRATION STATUS SAQA DECISION NUMBER REGISTRATION START DATE REGISTRATION END DATE
Passed the End Date -
Status was "Reregistered" 		 SAQA 06120/18  2018-07-01  2023-06-30 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This qualification does not replace any other qualification and is not replaced by any other qualification. 

PURPOSE AND RATIONALE OF THE QUALIFICATION 
Purpose:

Quality assurance is becoming increasingly vital in ensuring that quality is maintained at every level of industry. Quality management constitutes the management of essential quality assurance processes and services which can be rendered in a variety of contexts, mainly production, manufacturing and services.

This Qualification is intended to develop the appropriate skills and knowledge required by a person who wishes to pursue a career as a Quality Manager. The function of such a person is to assist the Quality Specialist in the performance of those tasks and activities that would lead to the effective maintenance and improvement of a service delivery, manufacturing, production or construction processes.

Recipients of this qualification will be able to:
  • Demonstrate an understanding of a quality management system.
  • Enhance a quality management system.
  • Implement and control a quality management system.

    Rationale:

    This Qualification will meet the needs of the Quality Management Sector by providing training standards against which Quality Managers can be trained. This Qualification meets the needs of society by providing persons who are competent at improving productivity, efficiency and effectiveness of service, manufacturing, production or construction process.

    The majority of the learners attempting this qualification are likely to be persons who have qualified as service, manufacturing, production or construction technicians and who, as a result of such experience, have been identified and selected as having the potential to assist in and or manage the quality assurance aspects of the service delivery, manufacturing, production or construction process.

    This Qualification is entry level learning into Quality Management Systems. This Qualification and further work-place experience in quality assurance will provide the person access to further learning opportunities at NQF Level 6 in Quality Management Systems. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that the learner has the following knowledge and skills:
  • Mathematical literacy at NQF Level 4.
  • Communication at NQF Level 4.

    Recognition of Prior Learning:

    This Qualification makes the Recognition of Prior Learning possible, if the learner is able to demonstrate competence in the knowledge, skills, values and attitudes implicit in this Marketing Qualification. Recognition of Prior Learning will be done by means of an Integrated Assessment as mentioned in the previous paragraph.

    This Recognition of Prior Learning may allow:
  • For accelerated access to further learning.
  • Gaining of credits towards a unit standard.
  • For full or partial recognition of the Qualification.

    All recognition of Prior Learning is subject to quality assurance by the relevant accredited Education, Training, Quality, and Assurance Body and is conducted by a registered workplace assessor. Because the standards are only core and fundamental, these standards may have been acquired in a range of economic sectors and these will be recognizes as appropriate. 
    		•

    RECOGNISE PREVIOUS LEARNING? 
    Y 

    QUALIFICATION RULES 
    The Qualification consists of a Fundamental, a Core and an Elective Component.

    To be awarded the Qualification learners are required to obtain a minimum of 120 credits as detailed below.

    Fundamental Component:
  • The Fundamental Component consists of Unit Standards to the value of 30 credits all of which are compulsory.

    Core Component:
  • The Core Component consists of Unit Standards to the value of 82 credits all of which are compulsory.

    Elective Component:
  • The Elective Component consists of individual unit standards from which the learner must choose unit standards totaling a minimum of 8 credits. 
    		•

    EXIT LEVEL OUTCOMES 
    1. Demonstrate an understanding of quality management system.

    2. Enhance a quality management system.

    3. Implement and control a quality management system.

    Critical Cross-Field Outcomes:

    This qualification promotes, in particular, the following Critical Cross-Field Outcomes:

    1. Identifying and solving problems in which responses display that responsible decisions using critical and creative thinking have been made when:
  • Enhancing a quality management system.
  • Implementing and controlling a quality management system.

    2. Working effectively with others as a member of a team, group, organisation, and community during:
  • The enhancement of a quality management system.
  • Implementation and controlling of a quality management system.

    3. Organising and managing oneself and one's activities responsibly and effectively when:
  • Enhancing a quality management system.
  • Implementing and controlling a quality management system.

    4. Communicate effectively using visual, mathematical and/or language in the modes of oral and/or written persuasion when:
  • Enhancing a quality management system.
  • Implementing and controlling a quality management system.

    5. Collecting, analysing, organising and critically evaluating information to better understand and explain:
  • A quality management system.

    6. Using science and technology effectively and critically, showing responsibility towards the environment and health of others when:
  • Enhancing a quality management system.
  • Implementing and controlling a quality management system.

    7. Demonstrating an understanding of the world as a set of related systems by recognising that problem-solving contexts do not exist in isolation when:
  • Demonstrating an understanding of a quality management system. 
    		•

    ASSOCIATED ASSESSMENT CRITERIA 
    Associated Assessment Criteria for Exit Level Outcome 1:
  • An explanation is given of the quality management systems in terms of its regulatory framework, history of key theory and international and national standards.
  • An explanation is given of terms and definitions used in quality management.
  • Business processes are explained in terms of their inter-relationships, integration, associated risks and impacts.
  • An explanation is given of the application of ethics within a quality management system.
  • An explanation is given of communication channels and mechanisms within quality assurance.
  • An explanation is given of different types of audit processes in quality assurance.

    Associated Assessment Criteria for Exit Level Outcome 2:
  • Statistical process control is explained in terms of how it can aid the improvement of quality management.
  • Documents and records are managed within a quality management system.
  • Problem solving skills are applied while improving the effectiveness and efficiency of a quality management system.
  • Proposed and actual enhancements to the quality management system are communicated according to quality assurance norms and standards.

    Associated Assessment Criteria for Exit Level Outcome 3:
  • A quality assurance systems audit is conducted according to project management principles and procedures.
  • Quality management implementation and maintenance is conducted according to project management principles and procedures.
  • Risks which are associated with the implementation of the quality management system implementation, maintenance and audit are managed according to project management principles and procedures.
  • Quality implementation and control is communicated according to quality assurance norms and standards.

    Integrated Assessment:

    Because assessment practices must be open, transparent, fair, valid, and reliable and ensure that no learner is disadvantaged in any way whatsoever, an integrated assessment approach is incorporated into the Qualification. Learning, teaching and assessment are inextricably linked. Whenever possible, the assessment of knowledge, skills, attitudes and values shown in the unit standards should be integrated.

    A variety of methods must be used in assessment and tools and activities must be appropriate to the context in which the learner is working. Where it is not possible to assess the learner in the workplace or on-the-job, simulations, case studies, role-plays and other similar techniques should be used to provide a context appropriate to the assessment.

    The term 'Integrated Assessment' implies that theoretical and practical components should be assessed together. During integrated assessments the assessor should make use of formative and summative assessment methods and assess combinations of practical, applied, foundational and reflective competencies.

    Assessors and moderators should make use of a range of formative and summative assessment methods. Assessors should assess and give credit for the evidence of learning that has already been acquired through formal, informal and non-formal learning and work experience.

    Assessment should ensure that all Specific Outcomes, Essential Embedded Knowledge and Critical Cross-Field Outcomes are assessed. The assessment of the Critical Cross-Field Outcomes should be integrated with the assessment of Specific Outcomes and Essential Embedded Knowledge. 
    		•

    INTERNATIONAL COMPARABILITY 
    Best Practice:

    The following countries were identified has having best practice in the training of Quality Systems Managers:
  • India.
  • Egypt.
  • Botswana.
  • New Zealand.
  • The United Kingdom.
  • Canada.
  • The United States.

    India:

    The Indian Institute of Quality Management in Jaipur is a specialised training center that conducts courses on, among others, quality management. It has a course, General Quality Management, which contains the following subjects:
  • Quality Management Systems: Evolution; Principles; and Benefits.
  • Overview of ISO 9001: 2000.
  • Interpreting Requirements of ISO 9001: 2000.
  • PDCA Cycle, Process based Quality Management System, Continual improvement.
  • QMS Documentation.
  • Audit Process, Terminologies.
  • Audit Planning, Checklists.
  • Audit Execution.
  • Audit Reporting.
  • Audit Follow up.
  • IRCA Auditor Registration.
  • Exercises, Case Studies, Role play on ISO9001, Audit Situations.
  • Continuous assessment through exercises, role play, written tests.

    Findings:

    The following core competencies, which manifest in the National Certificate: Quality Management Systems, Level 5, are also in the above mentioned Course:
  • Understanding the Quality Management System.
  • Document management.
  • Auditing.

    The following core competencies, which manifest in the National Certificate: Quality Management Systems, Level 5, are not included in the above mentioned Course:
  • Process control
  • Problem solving
  • Project management
  • Communications
  • Quality management system auditing
  • Ethics.

    Egypt:

    The American University in Cairo's Institute of Quality Management (IQM) offers a Quality Technicians Professional Certificate which is designed for quality technicians. This certificate contains the following content:
  • Analyzing quality problems.
  • Preparing inspection plans and work instructions.
  • Measuring process performance.
  • Preparing formal reports using fundamentals statistical methods.

    Findings:

    The following core competencies, which manifest in the National Certificate: Quality Management Systems, Level 5, are also in the above mentioned Qualification:
  • Problem solving.
  • Communications.
  • Quality management system auditing.

    The following core competencies, which manifest in the National Certificate: Quality Management Systems, Level 5, are not included in the above mentioned Qualification:
  • Understanding the Quality Management System.
  • Process control.
  • Document Management.
  • Project Management.
  • Ethics.

    Botswana:

    The Botswana Bureau of Standards presents the programme the Implementation of a Quality Management System according to BOS ISO 9001:2000. This Qualification contains the following aspects:
  • Origins and evolution of ISO 9000.
  • The structure of Quality Management systems.
  • The role of top management.
  • Introduction to the ISO 9000:2000 standards.
  • Clauses of ISO 9001:2000.
  • Documentation of Quality Management Systems.
  • Auditing.
  • Quality Improvement.
  • Implementation of a Quality Management System.

    Findings:

    The following core competencies, which manifest in the National Certificate: Quality Management Systems, Level 5, are also in the above mentioned Qualification:
  • Understanding the Quality Management System.
  • Document management.

    The following core competencies, which manifest in the National Certificate: Quality Management Systems, Level 5, are not included in the above mentioned Qualification:
  • Process control.
  • Problem solving.
  • Project management.
  • Communications.
  • Quality management system auditing.
  • Ethics.

    New Zealand:

    The National Certificate in Quality Management at Level 4 is registered on the New Zealand Qualifications Framework. The following are the main competencies captured:
  • Establish, develop, and improve quality-focused aspects of supplier relationships.
  • Establish, develop, and improve quality-focused aspects of customer relationship.
  • Participate in a team to achieve specified quality improvement objectives.
  • Demonstrate knowledge of quality and its management.
  • Demonstrate knowledge required for quality auditing.
  • Use core quality management tools.

    Findings:

    The following core competencies, which manifest in the National Certificate: Quality Management Systems, Level 5, are also in the above mentioned Qualification:
  • Understanding the Quality Management System.
  • Process control.
  • Problem solving.
  • Communications.
  • Quality management system auditing.

    The following core competencies, which manifest in the National Certificate: Quality Management Systems, Level 5, are not included in the above mentioned Qualification:
  • Document management.
  • Project management.
  • Ethics.

    Open Polytechnic of New Zealand offers a course in Managing for Quality. Quality systems have been evolving from simple inspection activities to quality control. This course introduces the learner to the philosophy of quality management-the culture, policy and systems required for the management of quality and the techniques used in the control and assurance of quality. The course includes the following:
  • The quality management approach.
  • Meaning of quality.
  • Costs and benefits.
  • Moments of truth.
  • The culture, policy and systems required by quality management.
  • Continuous improvement.
  • The control cycle.
  • Quality measurement.
  • Quality management strategies.
  • Techniques to achieve quality results.
  • Standards, including ISO 9000.
  • Quality tools.
  • Project management.
  • Process engineering.

    Findings:

    The following core competencies, which manifest in the National Certificate: Quality Management Systems, Level 5, are also in the above mentioned Course:
  • Understanding the Quality Management System.
  • Process control.
  • Project management.

    The following core competencies, which manifest in the National Certificate: Quality Management Systems, Level 5, are not included in the above mentioned Course:
  • Document management.
  • Problem solving.
  • Communications.
  • Quality management system auditing.
  • Ethics.

    The New Zealand Organisation for Quality offers a course entitled Internal Auditor Training. Internal Auditing. At the conclusion of the programme, learners will be able to:
  • Interpret and apply the elements of the ISO 9000 Standards.
  • Plan and prepare for an internal audit.
  • Develop a practical checklist.
  • Develop and use audit documentation.
  • Develop an internal audit report.
    . Present audit findings in a constructive manner.
  • Determine the roles and responsibilities of an internal auditor.

    Findings:

    The following core competencies, which manifest in the National Certificate: Quality Management Systems, Level 5, are also in the above mentioned Qualification/Programme/Course:
  • Quality management system auditing.

    The following core competencies, which manifest in the National Certificate: Quality Management Systems, Level 5, are not included in the above mentioned Qualification/Programme/Course:
  • Understanding the Quality Management System.
  • Process control.
  • Document management.
  • Problem solving.
  • Project management.
  • Communications.
  • Ethics.

    The New Zealand Quality College offers the following short training courses in Quality Management Systems. Upon successful completion of this course participants will have gained the following knowledge and skills and be able to:
  • Apply quality management principles.
  • Understand the terminology, intent and how to meet the requirements of ISO 9001.
  • Set up quality management systems to improve organisational effectiveness.
  • Identify and produce required documentation using the process approach and know how to implement it.
  • Evaluate the implementation and effectiveness of the quality management system.

    Findings:

    The following core competencies, which manifest in the National Certificate: Quality Management Systems, Level 5, are also in the above mentioned Course:
  • Understanding the Quality Management System.
  • Process control.
  • Document management.

    The following core competencies, which manifest in the National Certificate: Quality Management Systems, Level 5, are not included in the above mentioned Course:
  • Problem solving.
  • Project management.
  • Communications.
  • Quality management system auditing.
  • Ethics.

    The United Kingdom:

    The Chartered Management Institute awards the Diploma in Quality Management. The Diploma covers the following content:
  • Control of quality, safety and outputs.
  • Development of personal management style.
  • Planning and controlling the work of teams and individuals.
  • Meetings and decision making.
  • Quality assurance policies.
  • Continuous improvement.
  • Managing quality systems.
  • Compliance and audit.
  • Determine effective use of resources.

    Findings:

    The following core competencies, which manifest in the National Certificate: Quality Management Systems, Level 5, are also in the above mentioned Qualification:
  • Understanding the Quality Management System.
  • Communications.
  • Quality management system auditing.

    The following core competencies, which manifest in the National Certificate: Quality Management Systems, Level 5, are not included in the above mentioned Qualification:
  • Process control.
  • Document management.
  • Problem solving.
  • Project management.
  • Ethics.

    The National Database of Accredited Qualifications in the United Kingdom has the Diploma in Quality (Assurance and Management) at Level 5. The structure of the Qualification is as follows:
  • Principles of Quality and Data Analysis.
  • Quality management.
  • Tools and techniques.
  • Communication and project management.
  • Quality project.
  • Quality and environmental management.
  • Information technology and quality management.

    Findings:

    The following core competencies, which manifest in the National Certificate: Quality Management Systems, Level 5, are also in the above mentioned Qualification:
  • Understanding the Quality Management System.
  • Process control.
  • Project management.
  • Communications.

    The following core competencies, which manifest in the National Certificate: Quality Management Systems, Level 5, are not included in the above mentioned Course:
  • Document management.
  • Problem solving.
  • Quality management system auditing.
  • Ethics.

    The Institute of Leadership and Management offers the Level 4 NVQ in Quality Management. The structure of the qualification is as follows:

    Mandatory units:
  • Develop Your Own Resources.
  • Provide Advice and Support for the Development and Implementation of Quality Policies.
  • Manage Continuous Quality Improvement.
  • Implement Quality Assurance Systems.
  • Provide Advice and Support for the Development and Implementation of Quality Systems.
  • Monitor Compliance with Quality Systems.

    Candidates must complete three units from the following group:
  • Manage activities to meet requirements.
  • Determine the Effective Use of Resources.
  • Develop Teams and Individuals to Enhance Performance.
  • Manage the Performance of Teams and Individuals.
  • Develop Productive Working Relationships.
  • Facilitate Meetings.
  • Provide Information to Support Decision Making.
  • Promote the Importance and Benefits of Quality.
  • Carry Out Quality Audits.

    Findings:

    The following core competencies, which manifest in the National Certificate: Quality Management Systems, Level 5, are also in the above mentioned Qualification:
  • Understanding the Quality Management System.
  • Process control.
  • Communications.
  • Quality management system auditing.

    The following core competencies, which manifest in the National Certificate: Quality Management Systems, Level 5, are not included in the above mentioned Qualification:
  • Document management.
  • Problem solving.
  • Project management.
  • Ethics.

    The Chartered Quality Institute offers a Level 5 CQI Diploma in Quality (Assurance & Management). It includes the following modules:
  • Principles of Quality and Data Analysis.
  • Quality Management.
  • Tools and Techniques.
  • Communications and Project Management.
  • Quality Project - Major assignment.

    Elective Modules select one from:
  • Quality and Environmental Management.
  • Information Technology and Quality Management.

    Findings:

    The following core competencies, which manifest in the National Certificate: Quality Management Systems, Level 5, are also in the above mentioned Qualification:
  • Understanding the Quality Management System.
  • Process control.
  • Project management.
  • Communications.

    The following core competencies, which manifest in the National Certificate: Quality Management Systems, Level 5, are not included in the above mentioned Qualification:
  • Document management.
  • Problem solving.
  • Quality management system auditing.
  • Ethics.

    Canada:

    The University of Manitoba offers the Certificate in Quality Management. This programme is designed to provide the learner with knowledge and skills necessary to be an effective manager in the field of quality management. The program consists of two courses:
  • Quality Assurance Planning.
  • Quality Control: Principles and Procedures.

    Quality Assurance Planning-This course introduces the learner to the field of quality and to the philosophy known as Total Quality Management (TQM). The course will enable the learner to explain, develop and implement quality assurance procedures, management practices, and tools and techniques. The learner will learn about the importance of a customer focus and the necessity for a continuous improvement culture in today's highly competitive global economy. Finally the learner will be introduced to the requirements of ISO 9000:2000 and other quality system standards, and to the criteria for major quality awards such as the Malcolm Baldridge National Quality Award.

    Quality Improvement: Principles and Procedures-This course reviews the concepts, principles and procedures of quality improvement, including: prevention and detection, process capability and statistical tools for quality control. This course will introduce the learner to some of the basic concepts of statistical thinking, such as sampling, probability distribution and data analysis. The learner will learn practical application of those concepts through Statistical Process Control (SPC). The course will demonstrate how SPC control charts are designed, constructed and interpreted. The learner will also be exposed to other tools and techniques for quality control, such as measurement, testing and inspection.

    Findings:

    The following core competencies, which manifest in the National Certificate: Quality Management Systems, Level 5, are also in the above mentioned Programme:
  • Understanding the Quality Management System.
  • Process control.
  • Problem solving.
  • Project management.
  • Quality management system auditing.

    The following core competencies, which manifest in the National Certificate: Quality Management Systems, Level 5, are not included in the above mentioned Programme:
  • Document management.
  • Communications.
  • Ethics.

    Ashbrooke Quality Assurance International Limited offers the Quality Management Systems Auditor / Lead Auditor Training Course. This Course is a short course and consists of the following subjects:
  • Quality management principles.
  • Principles of continual improvement.
  • Quality Management System documentation.
  • Planning and conducting audits.
  • Process mapping.
  • Audit teams.
  • Communication with the auditee.
  • Interviews.
  • Writing audit reports.
  • Quality audit meetings.

    Findings:

    The following core competencies, which manifest in the National Certificate: Quality Management Systems, Level 5, are also in the above mentioned Course:
  • Understanding the Quality Management System.
  • Process control.
  • Document management.
  • Communications.
  • Quality management system auditing.

    The following core competencies, which manifest in the National Certificate: Quality Management Systems, Level 5, are not included in the above mentioned Course:
  • Problem solving.
  • Project management.
  • Ethics.

    United States:

    The American Society for Quality (ASQ) offers training in a variety of quality aspects. One of the programmes Introduction to Quality Management covers the following content:

    Introduction and basics:
  • Focusing quality on getting business results.
  • Management systems (Baldrige and ISO 9000).
  • Quality evolution.
  • QM goals and core values/principles.
  • Using a learning and action log to increase class value back on the job.

    Leadership, organizational and HR issues:
  • Communicating and learning styles.
  • Motivational concepts.
  • Management theories and styles.
  • Organizational structures.
  • Team evolution, roles, and making teams effective.
  • Mager's model for analyzing performance problems.
  • Training needs analysis, development, delivery, and improvement.
  • Kirkpatrick's four levels of evaluating training effectiveness.

    Strategic planning:
  • Strategic planning and deployment model.
  • Mission, vision, values.
  • SWOT, gap analysis, and benchmarking.
  • Long and short-term goals.
  • Setting and implementing plans.
  • Current examples-balanced scorecard, policy deployment, scenario planning.

    Customer and market focus:
  • Market segmentation and customer knowledge.
  • Determining and deploying customer needs, including QFD.
  • Customer survey feedback process.
  • Methods to depict survey results graphically.
  • Customer relationship enhancement.

    Information and analysis:
  • Managing by facts - the foundations
  • Assuring the reliability of measures
  • Statistical thinking
  • Process control with control charts and determining the capability of a process to meet specifications
  • Analysis of data

    Process management:

    Findings:

    The following core competencies, which manifest in the National Certificate: Quality Management Systems, Level 5, are also in the above mentioned Programme:
  • Understanding the Quality Management System.
  • Process control.
  • Project management.

    The following core competencies, which manifest in the National Certificate: Quality Management Systems, Level 5, are not included in the above mentioned Programme:
  • Document management.
  • Problem solving.
  • Communications.
  • Quality management system auditing.
  • Ethics.

    Conclusion:

    The National Certificate: Quality Management Systems, Level 5 compares favorably to all the above mentioned Programmes, Courses or Qualifications in that it is generally more comprehensive. The comprehensiveness generally extends into aspects such as:
  • Project management.
  • Problem solving.
  • Communications.
  • Ethics. 
    		•

    ARTICULATION OPTIONS 
    This Qualification lends itself to both vertical and horizontal articulation possibilities.

    Horizontal articulation is possible with the following Qualifications:
  • ID 59201: National Certificate: Generic Management, NQF Level 5.
  • ID 22901: National Certificate: Environmental Education, Training and Development Practice, NQF Level 5.

    Vertical articulation is possible with the following qualifications:
  • National Diploma: Operations Management, NQF Level 6.
  • National Diploma: Management Services, NQF Level 6. 
    		•

    MODERATION OPTIONS 
  • Anyone assessing a learner or moderating the assessment of a learner against this Qualification must be registered as an assessor with the relevant Education, Training, Quality, and Assurance (ETQA) Body.
  • Any institution offering learning that will enable the achievement of this Qualification must be accredited as a provider with the relevant ETQA.
  • Assessment and moderation of assessment will be overseen by the relevant ETQA according to the ETQA's policies and guidelines for assessment and moderation; in terms of agreements reached around assessment and moderation between ETQA's (including professional bodies); and in terms of the moderation guideline detailed immediately below.
  • Moderation must include both internal and external moderation of assessments at exit points of the Qualification, unless ETQA policies specify otherwise. Moderation should also encompass achievement of the competence described both in individual unit standards, the integrated competence described in the Qualification.
  • Anyone wishing to be assessed against this Qualification may apply to be assessed by any assessment agency, assessor or provider institution that is accredited by the relevant ETQA. 
    		•

    CRITERIA FOR THE REGISTRATION OF ASSESSORS 
    For an applicant to register as an assessor, the applicant needs:
  • A minimum of 2 (two) years' practical, relevant occupational experience.
  • A relevant Qualification at NQF Level 6 or higher.
  • To be registered as an assessor with the relevant ETQA. 
    		•

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this qualification was Reregistered in 2012; 2015. 

    NOTES 
    N/A 

    UNIT STANDARDS: 
      ID UNIT STANDARD TITLE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
    Core  252042  Apply the principles of ethics to improve organisational culture  Level 5  Level TBA: Pre-2009 was L5  5 
    Core  263400  Conduct audits of the quality management system  Level 5  Level TBA: Pre-2009 was L5  10 
    Core  243819  Coordinate the closure of a simple to moderately complex project  Level 5  Level TBA: Pre-2009 was L5  8 
    Core  263395  Demonstrate an understanding of statistical process control  Level 5  Level TBA: Pre-2009 was L5  12 
    Core  263379  Explain the business processes in quality management  Level 5  Level TBA: Pre-2009 was L5  8 
    Core  263397  Explain the regulatory framework for quality management systems  Level 5  Level TBA: Pre-2009 was L5  5 
    Core  263376  Improve the effectiveness and efficiency of quality management system  Level 5  Level TBA: Pre-2009 was L5  8 
    Core  263394  Manage documentation and records within a quality management system  Level 5  Level TBA: Pre-2009 was L5  8 
    Core  243980  Manage risks on a simple to moderately complex project  Level 5  Level TBA: Pre-2009 was L5  6 
    Core  243812  Monitor and control the execution of the project management plan for a simple to moderately complex project  Level 5  Level TBA: Pre-2009 was L5  12 
    Fundamental  10622  Conduct communication within a business environment  Level 5  Level TBA: Pre-2009 was L5  8 
    Fundamental  263377  Demonstrate an understanding of quality requirements for a quality management system  Level 5  Level TBA: Pre-2009 was L5  12 
    Fundamental  115823  Gather and manage information for decision-making  Level 5  Level TBA: Pre-2009 was L5  5 
    Fundamental  115790  Write and present for a wide range of purposes, audiences and contexts  Level 5  Level TBA: Pre-2009 was L5  5 
    Elective  243267  Apply and continuously improve company policies and procedures  Level 5  Level TBA: Pre-2009 was L5  10 
    Elective  15234  Apply efficient time management to the work of a department/division/section  Level 5  Level TBA: Pre-2009 was L5  4 
    Elective  252033  Demonstrate ways of dealing with the effects of dread diseases and in particular HIV/AIDS  Level 5  Level TBA: Pre-2009 was L5  8 
    Elective  15219  Develop and implement a strategy and action plans for a team, department or division  Level 5  Level TBA: Pre-2009 was L5  4 
    Elective  252032  Develop, implement and evaluate an operational plan  Level 5  Level TBA: Pre-2009 was L5  8 


    LEARNING PROGRAMMES RECORDED AGAINST THIS QUALIFICATION: 
     
    NONE 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS QUALIFICATION: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
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    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.