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All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source. |
| SOUTH AFRICAN QUALIFICATIONS AUTHORITY |
| REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: |
| Conduct negotiations to deal with conflict situations |
| SAQA US ID | UNIT STANDARD TITLE | |||
| 117853 | Conduct negotiations to deal with conflict situations | |||
| ORIGINATOR | ||||
| SGB Democracy, Human Rights, Peace and Elections | ||||
| PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY | ||||
| - | ||||
| FIELD | SUBFIELD | |||
| Field 07 - Human and Social Studies | Public Policy, Politics and Democratic Citizenship | |||
| ABET BAND | UNIT STANDARD TYPE | PRE-2009 NQF LEVEL | NQF LEVEL | CREDITS |
| Undefined | Regular | Level 5 | Level TBA: Pre-2009 was L5 | 8 |
| REGISTRATION STATUS | REGISTRATION START DATE | REGISTRATION END DATE | SAQA DECISION NUMBER | |
|
Passed the End Date - Status was "Reregistered" |
2018-07-01 | 2023-06-30 | SAQA 06120/18 | |
| LAST DATE FOR ENROLMENT | LAST DATE FOR ACHIEVEMENT | |||
| 2026-06-30 | 2029-06-30 | |||
| In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise. |
This unit standard does not replace any other unit standard and is not replaced by any other unit standard. |
| PURPOSE OF THE UNIT STANDARD |
| This unit standard is intended for people who negotiate in dealing with conflict situations. A learner credited with this standard will be able to:
|
| LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING |
| Learners starting to learn towards this unit standard are proficient in Language, Literacy and Communication, including intrapersonal and interpersonal skills, at NQF level 4.
It is recommended that a learner is proficient in the unit standard 'Conduct an in-depth analysis of and interpret conflict situations' before accessing this unit standard'. |
| UNIT STANDARD RANGE |
| N/A |
| Specific Outcomes and Assessment Criteria: |
| SPECIFIC OUTCOME 1 |
| Prepare for negotiations. |
ASSESSMENT CRITERIA |
| ASSESSMENT CRITERION 1 |
| Administrative arrangements for negotiation processes are identified and dealt with effectively. |
| ASSESSMENT CRITERION RANGE |
| Arrangements include dates, venue, transport, documents, safety, interpretation and expenses. |
| ASSESSMENT CRITERION 2 |
| The purpose of negotiation is explained and issues to be negotiated are clearly identified and prioritised, using participatory processes. |
| ASSESSMENT CRITERION RANGE |
| Identification and prioritisation can take place within an individual or a group context. |
| ASSESSMENT CRITERION 3 |
| A variety of negotiation strategies and processes are identified and explained in terms of process, application and strengths and weaknesses and an appropriate strategy is selected based on the negotiation at hand. |
| ASSESSMENT CRITERION RANGE |
| The negotiation strategies include contemporary strategies such as distributive, integrative, positional, principled, interest-based, target-specific bargaining and problem-solving. |
| ASSESSMENT CRITERION 4 |
| Negotiation ranges are identified and motivated for all identified issues. |
| ASSESSMENT CRITERION RANGE |
| Motivation includes but is not limited to behaviour of other parties, progress of negotiations and/or external environment. |
| ASSESSMENT CRITERION 5 |
| Relevant stakeholders are identified and informed about issues to be negotiated according to the agreed upon time framework and through effective communication methods. |
| ASSESSMENT CRITERION RANGE |
| Communication methods include pre-meetings of parties and/or exchanges of demands and counter demands. |
| ASSESSMENT CRITERION 6 |
| Appropriate actions are taken and initiated when obtaining mandates from constituencies. |
| ASSESSMENT CRITERION 7 |
| Relevant information about identified issues are collated and shared with all parties. |
| ASSESSMENT CRITERION RANGE |
| Relevant information includes information about the identified issues, positions, needs, interests, stakeholders and the environment. |
| ASSESSMENT CRITERION 8 |
| The negotiation process is anticipated and appropriate tactics are identified, selected and motivated to the parties. |
| SPECIFIC OUTCOME 2 |
| Engage in negotiations. |
ASSESSMENT CRITERIA |
| ASSESSMENT CRITERION 1 |
| Behaviour and conduct during negotiations is explained and aligned with selected negotiation strategy and tactics. |
| ASSESSMENT CRITERION 2 |
| Negotiations are conducted in a manner that maintains or enhances relationships and promotes outcomes that are satisfactory or advantageous in terms of the purpose of the negotiation. |
| ASSESSMENT CRITERION 3 |
| The negotiation process is facilitated using effective communication and interpersonal skills. |
| ASSESSMENT CRITERION RANGE |
| Skills include respect, empathy, authenticity, integrity and openness. |
| ASSESSMENT CRITERION 4 |
| Relevant options are identified, explained and explored throughout the process. |
| ASSESSMENT CRITERION RANGE |
| Options include the use of experts, brainstorming, trade-offs, linkages and/or concessions. |
| ASSESSMENT CRITERION 5 |
| Negotiations are conducted and appropriate action is taken and initiated to obtain an amended mandate. |
| ASSESSMENT CRITERION 6 |
| Negotiated outcomes are clearly presented, explained and motivated to the constituency. |
| ASSESSMENT CRITERION 7 |
| Proceedings and interim outcomes are recorded accurately for feedback purposes. |
| SPECIFIC OUTCOME 3 |
| Finalise negotiations and communicate agreements. |
ASSESSMENT CRITERIA |
| ASSESSMENT CRITERION 1 |
| Agreements are finalised and agreed to verbally by parties. |
| ASSESSMENT CRITERION RANGE |
| Including but not limited to confirming areas of agreement and areas of disagreement; in the event of non agreement minutes are drafted recording the outcome of the process. |
| ASSESSMENT CRITERION 2 |
| Final agreements are recorded accurately according to best practices. |
| ASSESSMENT CRITERION RANGE |
| Best practices include implementation details, monitoring, timeframe, commitments and sensitivity to diversity. |
| ASSESSMENT CRITERION 3 |
| Final agreements are disseminated and made accessible to all constituents and stakeholders. |
| ASSESSMENT CRITERION RANGE |
| Including but not limited to agreement recorded and validated, reporting back and monitoring systems established if contextually appropriate, publicising agreement. |
| SPECIFIC OUTCOME 4 |
| Evaluate negotiation processes. |
ASSESSMENT CRITERIA |
| ASSESSMENT CRITERION 1 |
| Negotiation processes are evaluated in terms of strengths and weaknesses and the extent to which the brief was achieved. |
| ASSESSMENT CRITERION 2 |
| Opportunities and mechanisms to improve upon the negotiation process are identified and recorded for integration into future processes. |
| ASSESSMENT CRITERION 3 |
| Participant's reactions to the process are sought and analysed in line with the negotiation purposes. |
| UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS |
| UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE |
| UNIT STANDARD DEVELOPMENTAL OUTCOME |
| N/A |
| UNIT STANDARD LINKAGES |
| N/A |
| Critical Cross-field Outcomes (CCFO): |
| UNIT STANDARD CCFO IDENTIFYING |
| Identify and solve problems during the negotiation process. |
| UNIT STANDARD CCFO WORKING |
| Working effectively as team member is achieved through negotiation participation. |
| UNIT STANDARD CCFO ORGANISING |
| Organise and manage oneself effectively and ones actions responsible and effectively. |
| UNIT STANDARD CCFO COLLECTING |
| Collect and organise and critically evaluate information during a preparation process for negotiations. |
| UNIT STANDARD CCFO COMMUNICATING |
| Communicate effectively using presentation techniques during negotiations. |
| UNIT STANDARD CCFO SCIENCE |
| Use technology effectively in the recording and reporting of negotiation outcomes. |
| UNIT STANDARD CCFO DEMONSTRATING |
| Systemic thinking is achieved through evaluating a negotiation process. |
| UNIT STANDARD CCFO CONTRIBUTING |
| Be culturally and esthetic sensitivities ac cross a range of social context during the negotiation process. |
| UNIT STANDARD ASSESSOR CRITERIA |
| N/A |
REREGISTRATION HISTORY |
| As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. |
| UNIT STANDARD NOTES |
| N/A |
| QUALIFICATIONS UTILISING THIS UNIT STANDARD: |
| ID | QUALIFICATION TITLE | PRE-2009 NQF LEVEL | NQF LEVEL | STATUS | END DATE | PRIMARY OR DELEGATED QA FUNCTIONARY | |
| Core | 80946 | National Certificate: Community Development | Level 5 | NQF Level 05 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | As per Learning Programmes recorded against this Qual |
| Core | 49257 | National Certificate: Conflict Management and Transformation | Level 5 | Level TBA: Pre-2009 was L5 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | PSETA |
| Core | 66089 | National Certificate: Human Settlements Development | Level 5 | Level TBA: Pre-2009 was L5 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | CETA |
| Core | 58246 | Bachelor of Human Settlements Development | Level 6 | Level TBA: Pre-2009 was L6 | Passed the End Date - Status was "Reregistered" |
2018-06-30 | |
| Fundamental | 80047 | National Certificate: Road Safety Development | Level 5 | NQF Level 05 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | SAS SETA |
| Elective | 59201 | National Certificate: Generic Management | Level 5 | Level TBA: Pre-2009 was L5 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | As per Learning Programmes recorded against this Qual |
| Elective | 58978 | National Certificate: Journalism | Level 5 | Level TBA: Pre-2009 was L5 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | MICTS |
| Elective | 93993 | National Certificate: Labour Relations Practice | Level 5 | NQF Level 05 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | As per Learning Programmes recorded against this Qual |
| Elective | 80046 | National Certificate: Tactical Road Traffic Operations | Level 5 | NQF Level 05 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | SAS SETA |
| Elective | 57427 | National Certificate: Youth Development | Level 5 | Level TBA: Pre-2009 was L5 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | ETDP SETA |
| PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: |
| This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here. |
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| 4. | Academy of Management and Entrepreneurial Excellence |
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| 6. | Advanced Assessments and Training (Pty) Ltd |
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| 9. | AFRICA INSTITUTE FOR CAPACITY DEVELOPMENT |
| 10. | Alabaster Training Centre (Pty) Ltd |
| 11. | Alpha Business Consultants |
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| 13. | Apex Business Academy (Pty) Ltd |
| 14. | AVAX SA 481 CC. T/A Mandisa Development Services |
| 15. | AZFEMA CONSULTING AND SKILLS DEVELOPMENT CENTRE |
| 16. | Bantsho Management and Marketing Strateigies |
| 17. | Be Sure Hope Foundation |
| 18. | Bidvest Services (PTY) LTD |
| 19. | BO Support Services CC |
| 20. | Boeketlo Conference Training Pty Ltd |
| 21. | BPO Skills Academy Pty Ltd |
| 22. | Brain eBox |
| 23. | Braydiver SA Pty Ltd |
| 24. | BW Skills Developers (Pty) Ltd t/a Business World |
| 25. | Camblish Training Institute (Pty) Ltd |
| 26. | Cartrack |
| 27. | Cedars Academy for Technical Training(PTY)Ltd |
| 28. | Celect Trading Enterprise |
| 29. | Centre for Entrepreneurship Management and Innovation |
| 30. | Centre of Wisdom |
| 31. | Century Business Academy |
| 32. | Chartall Business College |
| 33. | Chrysalis Academy Western Cape Trust |
| 34. | Commerce Edge South Africa (Pty) Ltd |
| 35. | Compass Consulting |
| 36. | Connect to Grow (Pty) Ltd |
| 37. | Cornerstone Supreme ( Pty ) Ltd |
| 38. | Crystal Knowledge Training and Consultancy (Pty) Ltd |
| 39. | CSG Skills Institute (Pty) Ltd |
| 40. | Danearl (PTY) LTD |
| 41. | Dialogue Communication Training cc |
| 42. | Dialogue Communications Training cc |
| 43. | Due West Trading CC |
| 44. | Dunkeld College |
| 45. | Dynamics Corporate Consulting |
| 46. | Educ8 Academy Pty Ltd |
| 47. | Eduvos Pty Ltd |
| 48. | Elvis Koena Consulting (Pty) Ltd |
| 49. | Ernst & Young Inc |
| 50. | Escon |
| 51. | Esehlula Bashuki |
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| 53. | Eveolve CC |
| 54. | Executive Coaching and Facilitation |
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| 56. | Experiential Technologies (Pty) Ltd |
| 57. | Finance & Asset Management Consultants |
| 58. | Frayintermedia Cc |
| 59. | Free State Training and Development Institute |
| 60. | FSA Management Consulting cc |
| 61. | Full Potential Consulting |
| 62. | Gauteng Association Of Local Authorities |
| 63. | Gestaldt Management Development Consultants (PTY) LTD |
| 64. | Global-FM School for Facilities Management (Pty) Ltd |
| 65. | Gotsec Skills Training |
| 66. | Green Ideas Training and Management (Pty) Ltd |
| 67. | Greenchild Project |
| 68. | Heart Solutions |
| 69. | Heiress Consulting |
| 70. | HILLCROSS BUSINESS SCHOOL (PTY |
| 71. | Hudisa (Pty) Ltd |
| 72. | i-Fundi |
| 73. | IdleAds |
| 74. | Ikageng Training |
| 75. | Imsimbi Training (Pty) Ltd |
| 76. | Injabulo Home Grown Learning and Development Solutions |
| 77. | Innovative Shared Services |
| 78. | Inqaba Yokulinda Youth Organisation |
| 79. | Institute for Built Environment & Psycho Socio Intervention |
| 80. | Institute of People Development |
| 81. | Intelligent Africa Marketing & Training |
| 82. | Intelligo Solutions (Pty)Ltd |
| 83. | International Institute of Business & Management IIBM (Pty) Ltd |
| 84. | IQ Skills Academy (PTY) LTD. |
| 85. | Isibani Skills Academy |
| 86. | Japhala (Pty) Ltd |
| 87. | Johsie Enertprise |
| 88. | JVR Academy Pty Ltd |
| 89. | Kenako Jwale Skills Development and Training Centre |
| 90. | Key Wellness Group of Companies Pty Ltd |
| 91. | Kgakishe Trading and Projects (PTY) LTD |
| 92. | Kgantsontso Trading |
| 93. | KHARIGUDE SDF SOLUTIONS |
| 94. | Khulani HR Consultancy (Pty) Ltd |
| 95. | Kitchersaulos Trading and Projects |
| 96. | KwaZulu Natal Sharks Board |
| 97. | KweLanga Training (Pty) Ltd |
| 98. | KZN Business Training Centre |
| 99. | Lanham-Love Consulting Pty Ltd |
| 100. | LEANO HUMAN CAPITAL SOLUTIONS (PTY) LTD |
| 101. | Learning and Performance Academy |
| 102. | LEARNINGWORKS (Pty) Ltd |
| 103. | LEDISA Academy (Pty) Ltd |
| 104. | Levels of Leadership Pty Ltd |
| 105. | LFP Training Consultants |
| 106. | Linkages Consulting and Financial Services (Pty) Ltd |
| 107. | LM Training Development |
| 108. | LN HOLDINGS 88 |
| 109. | LNR Training and Development (Pty)Ltd |
| 110. | Loago Institute Pty Ltd |
| 111. | Lusa Social Entrepreneurship Institute |
| 112. | Luther Varsity in Southern Africa NPC |
| 113. | Lwazi Community Facilitator |
| 114. | Mabuya Amahle Trading |
| 115. | Macarius Consulting & Coaching (Pty) Ltd |
| 116. | Magos Group Pty Ltd |
| 117. | MAISLY Training College (Pty) Ltd |
| 118. | Makarios Leadership Academy (Pty) Ltd |
| 119. | Mangalani Business Enterprises |
| 120. | Manzikazi Training and Development (Pty) Ltd |
| 121. | Maqhawe College |
| 122. | MDCS Skills Academy (PTY) LTD |
| 123. | Medi Training Academy (Pty) Ltd |
| 124. | Merchants SA Pty Ltd |
| 125. | Merit Business Institute |
| 126. | Mgwena and Zinjhiva Holdings |
| 127. | Mikyle Consulting CC |
| 128. | Mill Ridge Investments (Pty) Ltd |
| 129. | Mimoisa Business Solutions CC |
| 130. | Mod-Mosh Projects and Consulting (PTY) LTD |
| 131. | Moelemashigo Trading And Projects (Pty) Ltd |
| 132. | Mohlaje Solutions (Pty) Ltd |
| 133. | MONTSHEPETJA ACADEMY |
| 134. | Mortarboard Training Solutions |
| 135. | Motheo Training Institute Trust |
| 136. | Musengavhadzimu Media |
| 137. | NeuroCoach Institute PTY Ltd |
| 138. | Nomsithi Trading |
| 139. | Northbright Pty Ltd |
| 140. | Novia One Group (Pty) Ltd |
| 141. | NPI Shuttleworth Academy (Pty)Ltd |
| 142. | NS Zonke Management Consultants |
| 143. | NTI College |
| 144. | Octopus Business Solutions |
| 145. | Ontoanetse Consulting (Pty) Ltd |
| 146. | Organisation Development International (Pty) Ltd |
| 147. | ORT South Africa |
| 148. | Paramount Training Academy |
| 149. | Peas in a Pod (Pty) Ltd |
| 150. | Petra institute of Development PTY Ltd |
| 151. | Phakamani Impact Capital (Pty) Ltd |
| 152. | PMG Training Academy (Pty) Ltd |
| 153. | POP Training & Consulting |
| 154. | Power Rush Trading 170 CC. |
| 155. | Premier Mapping Africa (Pty) Ltd |
| 156. | Prior Learning Centre |
| 157. | Pro Jentibus Sports Development NPC |
| 158. | Progressive School of Business and Engineering (Pty) |
| 159. | Prospen Group Pty Ltd |
| 160. | Rationalise Zoe Discussions (Pty) Ltd |
| 161. | Regen Institute of Leadership and Management Education |
| 162. | Resilience Institute South Africa (Pty) Ltd |
| 163. | Resolutions Studio |
| 164. | Retshetse Training Project |
| 165. | Reyakopele Trading 142 |
| 166. | Roche Diagnostics (PTY) Ltd |
| 167. | SA NATIONAL TRAINING SOLUTIONS (Pty) Ltd |
| 168. | Sakhisisizwe Projects |
| 169. | SDM Asset Management and Consulting (PTY)LTD |
| 170. | Seanapyane Resources Pty Ltd |
| 171. | Seed Solutions Academy |
| 172. | Shakaneng Trading |
| 173. | Shekinah Deep Excellence (PTY) LTD |
| 174. | Sigamkwane Consulting (Pty) Ltd |
| 175. | Siyashesha Leadership Incubator |
| 176. | Skills Development Professionals Pty. Ltd. |
| 177. | Soft Skills Solutions Pty Ltd |
| 178. | Solstice Human Capital (Pty) Ltd |
| 179. | South West Gauteng TVET College |
| 180. | Sparrow FET Enterprises Pty Ltd |
| 181. | ST-and brand and people development (Pty) Ltd |
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| 183. | Stellenbosch Graduate Institute (Pty) Ltd |
| 184. | Susca Watts Academy (Pty) Ltd |
| 185. | Tachfin Holdings Pty Ltd |
| 186. | Tasc Business Consulting and Training |
| 187. | Tembe Service Providers |
| 188. | TFUTFUKANI TRADING ENTERPRISE |
| 189. | The Finishing College (Pty) Lt |
| 190. | The Human Resource Practice cc |
| 191. | The Learning Revolution (Pty) Ltd |
| 192. | The Office Wand |
| 193. | Thinking Mind Trading |
| 194. | Thuthukisa Talent Relations |
| 195. | Together Lifestyle Resort Pty Ltd |
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| 198. | Transcend Corporate Advisors (Pty) Ltd |
| 199. | TSIBA Education |
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| 201. | Ubuqhawe Consulting (Pty) Ltd |
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| 203. | Unlimited Potential Investments |
| 204. | Varsity Institute of Science & Technology (Pty)Ltd |
| 205. | Vhutshilo Health And Training Organisation |
| 206. | Virgo Technology Solutions (Pty) Ltd |
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| All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source. |