SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Administer applications for credit card products in a banking environment 
SAQA US ID UNIT STANDARD TITLE
7181  Administer applications for credit card products in a banking environment 
ORIGINATOR
SGB Financial Services 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Finance, Economics and Accounting 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 3  NQF Level 03  19 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2003-12-03  2004-08-11  SAQA 1351/03 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2005-08-11   2008-08-11  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard is replaced by: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
114775  Adhere to the legal requirements relating to negotiable instruments in a banking environment  Level 3  NQF Level 03  6   
114778  Administer applications for new credit and debit card products  Level 3  NQF Level 03  6   

PURPOSE OF THE UNIT STANDARD 
This unit standard is intended for people who are required to screen and process new credit card applications. People credited with this unit standard are able to prepare applications for validation and to process approved and declined applications. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
Open 

UNIT STANDARD RANGE 
Applications for new credit card products, made by existing clients and non-clients. 

UNIT STANDARD OUTCOME HEADER 
Prepare application for validation 

Specific Outcomes and Assessment Criteria: 

SPECIFIC OUTCOME 1 
Prepare application for validation. 

ASSESSMENT CRITERIA 

ASSESSMENT CRITERION 1 
1. Application and supporting documentation are received as per company specifications. 
ASSESSMENT CRITERION RANGE 
Include, but not limited to applications received from branches and/or directly from clients by means of telephone, fax, mail and on-line e.g. Internet.
 

ASSESSMENT CRITERION 2 
2. Application is recorded as per company specifications. 

ASSESSMENT CRITERION 3 
3. Application is scrutinised for completeness and prepared for validation in accordance with company specifications. 
ASSESSMENT CRITERION RANGE 
Include, but not limited to requests for additional information from clients, branches and/or other banks and credit reference houses.
 

ASSESSMENT CRITERION 4 
4. Screened application is submitted for validation as per company specifications. 

SPECIFIC OUTCOME 2 
Process approved credit card applications. 

ASSESSMENT CRITERIA 

ASSESSMENT CRITERION 1 
1. Approved application is received and acknowledged as per company specifications. 

ASSESSMENT CRITERION 2 
2. Application details are captured as per application and account numbers are generated accordingly. 

ASSESSMENT CRITERION 3 
3. Existing customers' portfolios are updated as per approved application and company specifications. 

ASSESSMENT CRITERION 4 
4. Instructions to issue and emboss plastics are given/generated in accordance with company specifications. 

SPECIFIC OUTCOME 3 
Process declined applications. 

ASSESSMENT CRITERIA 

ASSESSMENT CRITERION 1 
3. Queries regarding declined applications are handled and resolved in accordance with company specifications. 
ASSESSMENT CRITERION RANGE 
Include, but not limited to the obtaining of additional information and recommendation to review the application.
 

ASSESSMENT CRITERION 2 
1. Information regarding a declined application is received and recorded as per company specifications. 

ASSESSMENT CRITERION 3 
2. Relevant parties are advised of the declined status of the application as per company specifications. 


UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
1. Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.

2. Any institution offering learning that will enable achievement of this unit standard or assessing this unit standard must be accredited as a provider with the relevant ETQA.

3. Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures.

Therefore anyone wishing to be assessed against this unit standard may apply to be assessed by any assessment agency, assessor or provider institution which is accredited by the relevant ETQA. 

UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
Learners are able to:
  • Evaluate information submitted per application and identify "gaps"
  • Take appropriate corrective actions to ensure completeness of applications.
  • Locate, on request, applicable credit risk policy sections.
  • Explain the broad parameters of the credit rating system used.
  • Operate company specific card system to capture, locate and extract information and to complete the task at hand.
  • Ensure the effective flow of information by organising their activities responsibly and effectively. 
    		•


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    The learner is able to identify and solve problems when scrutinising applications for completeness and requesting additional documentation, ensuring complete and accurate documentation for validation. 

    UNIT STANDARD CCFO ORGANISING 
    The learner is able to organise and manage his/her activities responsibly and effectively, when preparing applications for validation and in processing credit card applications, ensuring the timeuos processing of applications. 

    UNIT STANDARD CCFO COLLECTING 
    The learner is able to collect, organise and critically evaluate information when preparing applications for validation, ensuring the accuracy and completeness of applications submitted for validations. 

    UNIT STANDARD CCFO SCIENCE 
    The learner is able to use technology effectively when capturing, updating and extracting information, ensuring complete and accurate information is available on systems. 

    UNIT STANDARD CCFO DEMONSTRATING 
    The learner is able to demonstrate an understanding of the relationship between internal departments, clients and other companies and the importance of networking to effectively administer applications for credit card products. 

    UNIT STANDARD NOTES 
    This unit standard has been replaced by unit standard 114778, which is "Administer applications for new credit and debit card products", 6 credits, NQF Level 3 as from 11 Aug 2004.

    Legal Requirements:

    Visa and MasterCard Rules and Regulations

    Assessment against unit standard:

    Assessment practices against this unit standard should meet the requirements of established assessment principles, such as validity, reliability and fairness. Assessment activities and tools, which are appropriate to the context in which learners are working, should be used. The assessment should ensure that all the specific outcomes, critical cross-field outcomes, and essential embedded knowledge are assessed. Learners are required to demonstrate that they can perform the specific outcomes with understanding and reflexivity and, where applicable, within all the situations and circumstances defined by the range statement(s). 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  20184   National Certificate: Banking  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  BANKSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. Fachs Business Consulting and Training 
    2. Octomate Education Pty Ltd 
    3. SIGNA ACADEMY (PTY) LTD 
    4. Standard Bank Personal and Business Banking 
    5. Trainers Without Borders 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.