SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Describe the principles of the laundry process 
SAQA US ID UNIT STANDARD TITLE
377661  Describe the principles of the laundry process 
ORIGINATOR
Task Team - Hygiene and Cleaning 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Cleaning, Domestic, Hiring, Property and Rescue Services 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 2  NQF Level 02  6 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2026-06-30   2029-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard is for persons learning about the essential features of and processes involved in the industrial and/or commercial laundry environment.

Learners credited with this unit standards are able to:
  • Identify items used in the laundering process.
  • Explain the importance of the use of chemicals in the laundry process.
  • Explain the principles of the laundering process.
  • Describe the essential components required in the washing process.
  • Describe the drying process. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners are competent in Communication and Mathematical Literacy at NQF Level 1 or the equivalent. 

    UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Identify items used in the laundering process. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The types of fibres and fabrics used in clothing and furnishings are described in terms of categories and their characteristics. 
    ASSESSMENT CRITERION RANGE 
    Fibres and fabrics may include but not limited to fibres originating from natural sources such as animal by-products (e.g. Wool, silk) and vegetable matter (e.g. Cotton, linen, flax). Also regenerated materials (e.g. Dicel, Tricel, Orlon, Rayon) and synthetic man-made fibres (e.g. Polyester, nylon etc).
     

    ASSESSMENT CRITERION 2 
    Care labels and symbols on items to be laundered are explained using manufacturer's instructions. 

    ASSESSMENT CRITERION 3 
    The reasons for handling laundry items with care are explained in terms of the benefits to the customer and the business. 

    SPECIFIC OUTCOME 2 
    Explain the use of chemicals in the laundering process. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Chemicals used in the laundry industry are listed. 
    ASSESSMENT CRITERION RANGE 
    Chemicals may include but not limited to soapless detergents; alkalis; soil suspending agent; optical brightening agent; soap; enzymes; bleaching agents and water softening agent.
     

    ASSESSMENT CRITERION 2 
    The effect of each chemical on the different types of fabric is explained with examples. 

    ASSESSMENT CRITERION 3 
    Each type of bleach is explained in terms of its effect on the laundering process. 
    ASSESSMENT CRITERION RANGE 
    Type of bleaches may include but is not limited to sodium hypochlorite; hydrogen peroxide; sodium perborate and reducing bleaches.
     

    ASSESSMENT CRITERION 4 
    The reasons for using sour (acid), antichlor, fabric conditioner and starch is explained in terms of their benefits to the quality and finish of items. 

    SPECIFIC OUTCOME 3 
    Explain the principles of the laundering process. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The basic principles of laundering are listed in accordance with industry best practice. 

    ASSESSMENT CRITERION 2 
    Reasons for applying laundry principles in the laundry environment are explained in terms of the quality and successful completion of work and customer satisfaction. 

    ASSESSMENT CRITERION 3 
    Reasons for caring for customer's property and belongs is explained in terms of their effect to business. 

    ASSESSMENT CRITERION 4 
    Laundry process is explained by means of examples. 

    ASSESSMENT CRITERION 5 
    The importance of planning for laundering and keeping to a plan is explained in terms of the successful completion of a task and customer service. 

    SPECIFIC OUTCOME 4 
    Describe the essential components required in the washing process. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The five essential components are listed in terms of requirements for the washing process. 
    ASSESSMENT CRITERION RANGE 
    Components may include but not limited to water; chemical activity; time; temperature and mechanical action.
     

    ASSESSMENT CRITERION 2 
    The use of water during the wash process is described in terms of the amount, the quality and the hardness of water. 

    ASSESSMENT CRITERION 3 
    The effect of chemical activity during the wash process is described in terms of types of soiling. 

    ASSESSMENT CRITERION 4 
    The effect of time on the wash and rinse process is described in terms of the type of soiling, degree of loading and items being washed and rinsed. 

    ASSESSMENT CRITERION 5 
    The effect of temperature during the wash process is described in terms of the type of soiling, thermal disinfection to be achieved and bleach rinse. 

    ASSESSMENT CRITERION 6 
    The effect of mechanical action during the wash process is described in terms of the design of the machine, degree of loading and the level of water. 

    SPECIFIC OUTCOME 5 
    Describe the drying process. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The basic principles of tumble drying are listed in accordance with industry best practice. 

    ASSESSMENT CRITERION 2 
    Types of tumble dryers are listed in accordance with industry best practice. 

    ASSESSMENT CRITERION 3 
    The performance of a tumble dryer is explained in terms of the filters, the fans, the air flow, correct loading and a well sealed tumble dryer. 

    ASSESSMENT CRITERION 4 
    The reasons for choosing the correct drying process is explained in terms of productivity and the successful completion of task. 

    ASSESSMENT CRITERION 5 
    Preventative maintenance on all tumble dryers is performed in accordance with manufacturer's instructions. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Anyone assessing a learner or moderating the assessment of a learner against the unit standard must be registered as an assessor with the relevant Education, Training, Quality, Assurance (ETQA) Body, or with an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Any institution offering learning that will enable the achievement of this unit standard must be accredited as a provider with the relevant Education, Training, Quality, Assurance (ETQA) Body, or with an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Assessment and moderation of assessment will be overseen by the relevant Education, Training, Quality, Assurance (ETQA) Body, or by an ETQA that has a Memorandum of Understanding with the relevant ETQA, according to the ETQA`s policies and guidelines for assessment and moderation.
  • Moderation must include both internal and external moderation of assessments, unless ETQA policies specify otherwise. Moderation should also encompass achievement of the competence described in the associated unit standards.
  • Anyone wishing to be assessed against this qualification may apply to be assessed by any assessment agency, assessor or provider institution that is accredited by the relevant ETQA. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    N/A 

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems relating to:
  • Maintenance of tumble dryers.
  • Effect of chemicals to fabrics. 
    		•

    UNIT STANDARD CCFO WORKING 
    Work effectively with others and as a member of the team in the laundry environment. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage myself and my activities responsibly and effectively when:
  • Matching fabrics and fibres with chemicals in the laundry environment.
  • Using the correct temperature for the drying process. 
    		•

    UNIT STANDARD CCFO COLLECTING 
    Collect and analyse information when analysing care labels and symbols of fabrics. 

    UNIT STANDARD CCFO COMMUNICATING 
    The qualifying learner is able to communicate effectively with key role players using relevant modes of communication when explain the effect of water, temperature, time, and chemicals to fabrics during the laundry process. 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically showing responsibility towards the environment and health and safety of others. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems when implementing quality assurance system. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  80786   National Certificate: Home-Care Practices  Level 2  NQF Level 02  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  SERVICES 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.