SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Conduct a guided cultural experience 
SAQA US ID UNIT STANDARD TITLE
335802  Conduct a guided cultural experience 
ORIGINATOR
Task Team - Guiding 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Hospitality, Tourism, Travel, Gaming and Leisure 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 4  NQF Level 04  12 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
8511  Conduct a guided cultural experience  Level 4  NQF Level 04  20  Complete 

PURPOSE OF THE UNIT STANDARD 
The Unit Standard is aimed at individuals operating as provincial, regional or senior site guides within a cultural specialisation fields. Individuals found competent against this Unit Standard will be able to plan, develop and conduct a cultural experience of varying duration as it applies to a specific Province.

On achievement of this unit standard the learner will understand and be able to:
  • Demonstrate knowledge of South African diverse cultural heritage.
  • Plan a tour itinerary.
  • Conduct a guided cultural experience. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners are competent in:
  • Communication Literacy at NQF Level 3.
  • Numeracy or Mathematical Literacy at NQF Level 3. 

  • UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Demonstrate knowledge of South African diverse cultural heritage. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    A South African cultural heritage site is researched in terms of its tourist value. 

    ASSESSMENT CRITERION 2 
    Different cultural groups' viewpoints of a cultural heritage site are recorded for inclusion in a presentation. A cultural heritage area footprint is compiled to indicate the relationship between the respective sites in that area. The protocols to be followed when interacting with the people whose heritage is being researched are explained in terms of maintaining their respect, dignity and integrity. 

    SPECIFIC OUTCOME 2 
    Plan a tour itinerary. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The cultural needs, limitations, interests and expectations are identified as it applies to a target group of tourists. 

    ASSESSMENT CRITERION 2 
    A group's interest and values are ascertained so as to enable appropriate selection of cultural heritage sites. A guided visit to a cultural heritage site is designed to meet the needs of the target group. 

    SPECIFIC OUTCOME 3 
    Conduct a guided cultural experience. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    A briefing on operational procedures are compiled as it applies to a designed itinerary. 
    ASSESSMENT CRITERION RANGE 
    Procedures includes but is not limited to site specific procedures, traditional protocol, municipal by-laws and other restrictive procedures, safety and security requirements and any other procedural aspects impacting on the guiding experience.
     

    ASSESSMENT CRITERION 2 
    Information is provided to clients on preventative measures against common injuries, wound, conditions and complaints encountered whilst participation in activities. 

    ASSESSMENT CRITERION 3 
    The codes in the guiding Code of Conduct is explained in terms of their purpose and expected outcome. 

    ASSESSMENT CRITERION 4 
    The guiding Code of Conduct is applied to ensure the respectful management of cultural diversity and sensitivities. 
    ASSESSMENT CRITERION RANGE 
    Cultural diversity and sensitivities includes but is not limited to local customs, beliefs, removal of shoes, greetings, permission requirements for photographs, respect for elders, respectful observance of traditions including rituals and dances. A guided experience is conducted according to planning and consideration for an agreed itinerary.
     

    ASSESSMENT CRITERION 5 
    Own performance is evaluated to establish areas for improvement associated with the executed guided experience and is reported according to operational requirements. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Anyone assessing an individual against this unit standard must meet the assessor requirements of the relevant ETQA. In particular, such assessors must demonstrate that they assess in terms of the scope and context defined in all the range statements. Any institution offering learning towards this unit standard must be accredited as a provider with the relevant ETQA.
  • External moderation of assessment will be conducted by the relevant ETQA at its discretion according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Relevant political history.
  • Appropriate knowledge pertaining to periods of history.
  • Relevant knowledge of the economy.
  • Relevant aspects of governance.
  • Appropriate knowledge of social structure.
  • Relevant aspects of legislation and regulations pertaining to:
    > Tourism and guiding.
    > Occupational health and safety.
    > Standard operational tourism procedures.
    > Culture, heritage and conservation.
  • The rich and diverse heritage and cultural resources including:
    > Languages, religious practises, festivals, foods, architecture, rituals, and notions of home and family.
    > Crafts, music, song, art, traditional dances, stories, beliefs and customs, and traditions.
    > Major national and local historical figures.
    > Heritage sites, e.g. monuments, battle sites.
  • Relevant aspects of ethnic/racial/preferences/differences/prejudice. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems:
  • Problem solving is supported through the addressing of itinerary adjustments where challenges require adjustments to initial planning. 

  • UNIT STANDARD CCFO ORGANISING 
    Organise and Manage own activities:
  • Own activities are managed and organised in the planning of and the conducting of a cultural guided experience. 

  • UNIT STANDARD CCFO COLLECTING 
    Gathering, evaluation and assessment of information:
  • A broad range of information is handled in the collecting (gathering), analysis and evaluation of information in the preparation and presentation of formal and informal interpretive presentations in a guiding environment. 

  • UNIT STANDARD CCFO COMMUNICATING 
    Effective communication:
  • Effective communication skills are essential and are maintained in the preparation and conducting of cultural guided experiences. 

  • UNIT STANDARD CCFO CONTRIBUTING 
    Seeing the world as a set of interrelated systems:
  • The inter-relatedness of systems is evident in the relationships observed between historical and present cultural relationships as it applies to heritage sites and the impact of history on present situations. 

  • UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard replaces unit standard 8511, "Conduct a guided cultural experience", Level 4, 20 credits.

    Values:

    Demonstration of the knowledge and skills outlined in this unit standard must be consistent with the principles of:
  • Ecological and social rights and responsibilities.
  • Sustainable utilisation of the environments in which services are to be provided. 

  • QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  71549   Further Education and Training Certificate: Tourist Guiding  Level 4  NQF Level 04  Reregistered  2023-06-30  CATHSSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.