SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Conduct a tourist guiding activity 
SAQA US ID UNIT STANDARD TITLE
335801  Conduct a tourist guiding activity 
ORIGINATOR
Task Team - Guiding 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Hospitality, Tourism, Travel, Gaming and Leisure 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 4  NQF Level 04 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This Unit Standard is aimed at individuals involved in the preparation, conducting and conclusion of tourist guiding activities and experiences in a variety of situations in the outdoor environment that needs to respond to weather and other conditions likely to occur in the operational environment.

Persons credited with this unit standard will be able to:
  • Demonstrate knowledge of the guiding activity category.
  • Plan and prepare for a specific tourist guiding activity.
  • Prepare participants for a guiding activity.
  • Supervise a tourist guiding activity.
  • Conclude a tourist guiding activity. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that the learner is competent in:
  • Communication at NQF Level 3. 

  • UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Demonstrate knowledge of the guiding activity category. 
    OUTCOME RANGE 
    Categories include adventure, cultural and nature tourist guiding. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Similar guiding activities in the category are compared in terms of their applicability. 
    ASSESSMENT CRITERION RANGE 
    Applicability includes but is not limited to difficulty factor, accessibility, teams or individuals, cost factors, possible outcomes.
     

    ASSESSMENT CRITERION 2 
    Operational instructions are compiled to demonstrate an understanding of the science and technology related to respective guiding activities in the category. 

    ASSESSMENT CRITERION 3 
    A legislative framework is compiled that describes the boundaries within which the respective guiding activities in the category may take place. 

    SPECIFIC OUTCOME 2 
    Plan and prepare for a specific tourist guiding activity. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    A guiding activity is designed to meet the needs of the client. 

    ASSESSMENT CRITERION 2 
    The suitability of a location and/or route is evaluated in terms of the expected outcomes of the activity. 

    ASSESSMENT CRITERION 3 
    Equipment is selected to meet operational requirements of the activity. 

    ASSESSMENT CRITERION 4 
    External influences and hazards relevant to the activity are described in terms of their impact on participants and the outcome of the activity. 

    ASSESSMENT CRITERION 5 
    Means to minimise the impact of external influences and hazards on the activity are formulated to ensure safe activity experiences. 

    ASSESSMENT CRITERION 6 
    Logistical requirements are identified and complied with according to operational requirements. 
    ASSESSMENT CRITERION RANGE 
    Logistical requirements includes but is not limited to permits, travel arrangements, food, clothing and equipment, indemnities, processing of vouchers and cash transactions.
     

    ASSESSMENT CRITERION 7 
    The response to the legal requirements for a specific activity is explained in terms of compliance and operational requirements. 

    SPECIFIC OUTCOME 3 
    Prepare participants for a guiding activity. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Medical and dietary notes are examined and dealt with according to organisational requirements. 

    ASSESSMENT CRITERION 2 
    Physical abilities and/or disabilities and the emotional state of participants are reviewed to ensure that the activity is enjoyable and safe. 

    ASSESSMENT CRITERION 3 
    A presentation briefing is compiled to inform participants of the skills and information required to execute the activity. 

    ASSESSMENT CRITERION 4 
    An information briefing is presented to the participants regarding the execution of the activity. 

    ASSESSMENT CRITERION 5 
    Objectives, procedures and processes for the activity are explained to the participants in preparation to the activity. 
    ASSESSMENT CRITERION RANGE 
  • Procedures include but are not limited to standard and emergency procedures and anticipating unforeseen circumstances.
  • Objectives may include developing mutual trust, support and openness in the group, encouraging participants to reflect on concerns, apprehensions, strengths and weaknesses of the group.
     

  • SPECIFIC OUTCOME 4 
    Supervise a tourist guiding activity. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    A plan to monitor the progress of the activity is compiled in terms of the status of participants and achievement of the objectives. 
    ASSESSMENT CRITERION RANGE 
    The plan includes but is not limited to mandatory and ad-hoc monitoring stages in the experience, possible adjustments to the plan, evacuation options.
     

    ASSESSMENT CRITERION 2 
    External factors are monitored to ensure minimal impact on the environment whilst maintaining the safe conduct of activities. 

    ASSESSMENT CRITERION 3 
    Adjustments to the planned proceedings, including stoppages and/or changes to the level of challenge are made in relation to the participants' progress and achievement of the expected outcomes. 

    ASSESSMENT CRITERION 4 
    Progress is communicated to the participants in terms of achieving the objectives of the activity. 

    ASSESSMENT CRITERION 5 
    Equipment is monitored for safety and reliability in accordance with organisational policies. 

    SPECIFIC OUTCOME 5 
    Conclude a tourist guiding activity. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The level of achievement by the participants is reviewed in terms of success and enjoyment in accordance with the expected outcomes. 

    ASSESSMENT CRITERION 2 
    Incidents that occurred during the activity are reported to the responsible persons or authorities in accordance with organisational policies. 

    ASSESSMENT CRITERION 3 
    Feedback on the experience is concluded with the appropriate stakeholders in accordance with organisational policies. 
    ASSESSMENT CRITERION RANGE 
    Feedback includes but is not limited to suggestions for future activities.
     

    ASSESSMENT CRITERION 4 
    Equipment, clothing and other resources used are examined for wear, damage and loss. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • An individual wishing to be assessed (including through RPL) against this unit standard may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA.
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard or assessing this unit standard must be accredited as a provider with the relevant ETQA.
  • Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures.
  • External moderation of assessment will be conducted by the relevant ETQA at its discretion according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    N/A 

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Problem solving is demonstrated in designing an activity to meet the aims, and challenge, but not exceed, the participants' thresholds. 

    UNIT STANDARD CCFO WORKING 
    Teamwork is promoted when mutual trust, support and openness in the group, about concerns, apprehensions, strengths and weaknesses are encouraged. 

    UNIT STANDARD CCFO COLLECTING 
    Information evaluation is displayed when taking into account physical abilities and/or disabilities of participants to ensure that the activity can be enjoyably and safely completed. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communication skills are demonstrated when positive confirmation is gained which participants understand and can follow both the standard and emergency procedures. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  71549   Further Education and Training Certificate: Tourist Guiding  Level 4  NQF Level 04  Reregistered  2023-06-30  CATHSSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.