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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Describe the role and function of role-players in the tourist guiding sector 
SAQA US ID UNIT STANDARD TITLE
335798  Describe the role and function of role-players in the tourist guiding sector 
ORIGINATOR
Task Team - Guiding 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Hospitality, Tourism, Travel, Gaming and Leisure 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 4  NQF Level 04 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard is aimed at learners required to understand the legislative framework and operational requirements for tourist guides operating in South Africa. Persons credited with this unit standard are able to demonstrate a knowledge and understanding of role-players in the tourist guiding sector and the legislation that governs these provisions in South Africa.

On achievement of this unit standard the learner will understand and be able to:
  • Identify the role-players in the tourist guiding industry in the public sector in South Africa.
  • Identify the commercial providers of tourist guiding services, products and facilities.
  • Identify and describe the operational requirements for the provision of guiding services as it applies to a selected tourist guiding application. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners are competent in:
  • Communication Literacy at NQF Level 3.
  • Numeracy or Mathematical Literacy at NQF Level 3. 

  • UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Identify the role-players in the tourist guiding industry in the public sector in South Africa. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The role of the government in the provision of guiding services is explained from a National, Provincial and Local perspective. 
    ASSESSMENT CRITERION RANGE 
    Role of the government refers to:
  • The policies and legislation of departments such as the National Department of Environmental Affairs and Tourism (DEAT), Provincial Departments, District and Local Municipalities.
     

  • ASSESSMENT CRITERION 2 
    The legislation in terms of the governance and implementation of guiding service delivery is interpreted in terms of restrictions, outcomes and responsibilities. 
    ASSESSMENT CRITERION RANGE 
    Tourism Second Amendment Act, Provincial Tourism Acts, Requirements of the National and Provincial Registrars' offices. Local requirements if and where applicable.
     

    ASSESSMENT CRITERION 3 
    Public entities utilising Tourist Guides are identified and described in terms of the provision of services and requirements for service provision. 
    ASSESSMENT CRITERION RANGE 
    Entities include but are not limited to Provincial and National parks and private nature conservation environments, National museums, proclaimed cultural and heritage sites which permit nature, culture and adventure guiding for visitors utilising these facilities within a tourism context.
     

    SPECIFIC OUTCOME 2 
    Identify the commercial providers of tourist guiding services, products and facilities. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The commercial providers of guiding services are described in terms of products, facilities and service provision requirements. 
    ASSESSMENT CRITERION RANGE 
    Local, Regional and Provincial tourism organisations, Tourist Guide associations, Tour Operators, relevant guiding companies, lodges and hotels that capitalise on natural and cultural heritage and adventure locations/venues/centres.
     

    ASSESSMENT CRITERION 2 
    The different types of commercial application of guiding services are identified with registration and operational requirements. 
    ASSESSMENT CRITERION RANGE 
    Applications include nature, culture or adventure guiding with specialisation areas, provision of services such as a Site, Regional, Provincial or National Guide.
     

    SPECIFIC OUTCOME 3 
    Identify and describe the operational requirements for the provision of tourist guiding services as they apply to selected tourist guiding applications. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Operational requirements are identified and described as they apply to selected guiding specialisations. 
    ASSESSMENT CRITERION RANGE 
    Regulatory and other requirements including registration, permits, special permission in terms of access, time limits and group limitations are identified as they apply to the commercial provision of guiding services.
     

    ASSESSMENT CRITERION 2 
    Training and development requirements are identified to ensure operational compliance in areas of specialisation. 
    ASSESSMENT CRITERION RANGE 
    Training and qualification requirements include the assessment of own training requirements in terms of envisaged operational scope i.e. site, region, provincial or national guide, operational requirements include training and development associated with additional legislative and operational requirements including items such as first aid certification and public transport permits.
     


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Anyone assessing an individual against this unit standard must meet the assessor requirements of the relevant ETQA. In particular, such assessors must demonstrate that they assess in terms of the scope and context defined in all the range statements. Any institution offering learning towards this unit standard must be accredited as a provider with the relevant ETQA.
  • External moderation of assessment will be conducted by the relevant ETQA at its discretion according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    Embedded knowledge requirements are indicated in the range statements for the associated assessment criteria of this unit standard. 

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO COLLECTING 
    This ability is required when examining the roles and functions of role-players in the guiding environment requires the effective gathering, organising and interpretation of information associated with this unit standard as a whole. 

    UNIT STANDARD CCFO COMMUNICATING 
    The evaluation and reaching of conclusions in terms of the content of the unit standard requires the maintaining of effective communication skills. 

    UNIT STANDARD CCFO DEMONSTRATING 
    The interrelatedness of all aspects of the operational environment and the environments in which services will be provided requires an awareness of the world as a set of inter-related systems. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    Values:

    Demonstration of the knowledge and skills outlined in this unit standard must be consistent with the principles of:
  • Ecological and social rights and responsibilities.
  • Sustainable utilisation of the environments in which services are to be provided. 

  • QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  71549   Further Education and Training Certificate: Tourist Guiding  Level 4  NQF Level 04  Reregistered  2023-06-30  CATHSSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.