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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Merchandise and display products, services and related goods 
SAQA US ID UNIT STANDARD TITLE
259897  Merchandise and display products, services and related goods 
ORIGINATOR
SGB Retail and Wholesale 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Wholesale and Retail 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 3  NQF Level 03 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
9852  Merchandise and display products, services and related goods  Level 3  NQF Level 03  Complete 

PURPOSE OF THE UNIT STANDARD 
The qualifying learner is capable of displaying products, services, promotional materials and related goods so as to effectively publicise, advertise and promote the sale of such products, services and related goods.

Displaying products and services may include but is not limited to showrooms of retail and wholesale outlets.

On achievement of this unit standard, the learner will be able to:
  • Present product, services, promotional material and related goods.
  • Mark and maintain products and related goods with relevant marketing/display information.
  • Evaluate the effectiveness of the display of products, services and related goods. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that a learner will be competent in:
  • Communication at NQF Level 2. 

  • UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Present product, services, promotional material and related goods. 
    OUTCOME RANGE 
    Presenting a product, service or promotional material may include but is not limited to the grouping and display thereof. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Techniques for arranging products, services and related goods on display are demonstrated according to company policy. 
    ASSESSMENT CRITERION RANGE 
    The arrangement of a display may include but is not limited to marketing techniques pertaining to methods aimed at attracting clients and accessibility.
     

    ASSESSMENT CRITERION 2 
    Organisational procedures for arranging the display of products, services and related goods can be explained and demonstrated. 

    ASSESSMENT CRITERION 3 
    Information relating to promotions is communicated to clients in such a way as to achieve maximum promotional value. 

    ASSESSMENT CRITERION 4 
    Converting a promotion into a sale is demonstrated according to company policy and procedure. 
    ASSESSMENT CRITERION RANGE 
    The demonstration may include but is not limited to demonstrating the actions taken and explaining why these actions have been used to convert a promotion into a sale.
     

    SPECIFIC OUTCOME 2 
    Mark and maintain products and related goods with relevant marketing/display information. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Techniques for marking products, services and related goods are demonstrated according to company policy and procedures. 

    ASSESSMENT CRITERION 2 
    Organisational procedures for marking products, services and related goods are described and the reasons for these are explained. 

    ASSESSMENT CRITERION 3 
    Organisational housekeeping procedures for maintaining the display of products, services and related goods are described and reasons given for this maintenance. 

    SPECIFIC OUTCOME 3 
    Evaluate the effectiveness of the display of products, services and related goods. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Techniques for monitoring and evaluating the success of products, services and related goods displays are performed according to company procedures. 

    ASSESSMENT CRITERION 2 
    Current successes or failures of merchandising can be explained with reference to procedures that were successful or un-successful. 

    ASSESSMENT CRITERION 3 
    Company merchandising and display policies and strategies are explained in terms of their objectives. 

    ASSESSMENT CRITERION 4 
    Recommendations to optimise sales are made with reference to past and current success or failure initiatives. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • An individual wishing to be assessed against the unit standard (including through RPL) may apply to an assessment agency, assessor or provider institution accredited by the relevant Education and Training Quality Assurance body (ETQA), or one with an appropriate memorandum of understanding (MOU) with the relevant ETQA.
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA, or one with an appropriate MOU with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard, or assessing this unit standard, must be accredited as a provider with the relevant ETQA, or one with an appropriate MOU with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA, or one with an appropriate MOU with the relevant ETQA.
  • Moderation should include both internal and external moderation where applicable. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Principles and techniques for merchandising and displaying goods.
  • Organisational standards policies and procedures for merchandising and displaying goods.
  • Techniques and materials for marking merchandise.
  • Organisational policies and procedures for marking merchandise.
  • Organisational policies and procedures for housekeeping and maintaining merchandise display in terms of quantity, quality and presentation.
  • Techniques for monitoring and evaluating the effectiveness of the display of merchandise.
  • Organisational standards policies and procedures for merchandising and displaying goods. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems in a critical and creative way in of displaying products/services and related goods. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of a team when displaying products/services and related goods. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage one-self and ones personal activities responsibly and effectively. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate information when displaying products/services and related goods. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Understand and apply a range of office management-related techniques, procedures and experimental approaches required in the different specific programmes leading up to this qualification. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard replaces unit standard 9852, "Merchandise and display products, services and related goods", Level 3, 6 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  64289   Further Education and Training Certificate: Automotive Sales and Support Services  Level 4  NQF Level 04  Reregistered  2023-06-30  MERSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. BMW SA (Pty) Ltd (ROSSLYN) (TP) 
    2. BPC HR Solutions (PRETORIA) (TP) 
    3. College of Production Technology 
    4. JESUA CONSULTANTS (Hartenbos) (WA) 
    5. Jesua Consultants (Pty) Ltd (MOSSEL BAY) (TP) 
    6. KwaZulu Automotive Training Services cc (KZN) (DURBAN) (TP) 
    7. Ronald Sewell & Associates SA (Pty) Ltd T/A Sewells (BRYANSTON) (TP) 
    8. Toyota Academy Toyota SA Motors (Pty) Ltd (SANDTON) (TP) 
    9. Volkswagen of South Africa (Pty) Ltd (CENTURION) (TP) 
    10. Ziphi Nkomo Training Services 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.