SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Maintain stock in the automotive sales retail industry 
SAQA US ID UNIT STANDARD TITLE
259880  Maintain stock in the automotive sales retail industry 
ORIGINATOR
SGB Retail and Wholesale 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Wholesale and Retail 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 3  NQF Level 03 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
9860  Receive and process stock in motor sales and support services  Level 3  NQF Level 03  Complete 

PURPOSE OF THE UNIT STANDARD 
The qualifying learner is capable of receiving and processing stock accurately, securely and timeously to facilitate the sales process and optimise customer satisfaction in the automotive retail sales industry.

This unit standard makes provision for the automotive retail industry with special reference to receiving, processing and maintaining stock in the automotive sales retail industry in the following categories; Light commercial vehicles; passenger vehicles; recreational vehicles; Motor cycles; Tri-cycles; Quad cycles; Boats; Off Road (ATR) vehicles and earth moving equipment.

On achievement of this unit standard, the learner will be able to:
  • Receive stock according to organisational procedures.
  • Process the stock according to standard organisational procedures.
  • Bin stock according to standard organisational procedures. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that a learner will be competent in:
  • Communication at NQF Level 2
  • Mathematical Literacy at NQF Level 2. 

  • UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Receive stock according to organisational procedures. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Stock received is reconciled against the relevant ordering documentation. 

    ASSESSMENT CRITERION 2 
    A Goods Receiving Voucher is produced in accordance with the companies' standard operating procedures. 
    ASSESSMENT CRITERION RANGE 
    Producing a voucher may include but is not limited to being able to raise, generate or obtain from someone, such a document.
     

    ASSESSMENT CRITERION 3 
    The stock quality is maintained by using organisational stock handling techniques and procedures. 

    ASSESSMENT CRITERION 4 
    Stock is secured according to standard company procedures. 

    ASSESSMENT CRITERION 5 
    Discrepancies in stock received are recorded in accordance with standard operating procedures. 

    ASSESSMENT CRITERION 6 
    Order types are categorised in terms of the types of stock and with reference to organisational requirements. 

    SPECIFIC OUTCOME 2 
    Process the stock according to standard organisational procedures. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The procedures for unpacking specific stock are explained in accordance with company policy. 
    ASSESSMENT CRITERION RANGE 
    Unpacking specific stock may include but is not limited to evaluating the use of standard techniques and equipment.
     

    ASSESSMENT CRITERION 2 
    The procedure to deal with damaged stock is explained as per company policy. 

    ASSESSMENT CRITERION 3 
    Stock related documentation is completed and processed according to standard company procedures. 

    ASSESSMENT CRITERION 4 
    Stock items and unit discrepancies are recorded in accordance with company procedures. 
    ASSESSMENT CRITERION RANGE 
    Unit discrepancies may include but are not limited to over supply; incorrect supply; under supply and or damaged.
     

    ASSESSMENT CRITERION 5 
    Stock received is marked and or coded in accordance with company procedures. 
    ASSESSMENT CRITERION RANGE 
    Marking and coding may include but is not limited to using a range of techniques and equipment for identifying stock received.
     

    SPECIFIC OUTCOME 3 
    Bin stock according to standard organisational procedures. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Stock is identified according to specifics of the part or by the part number. 

    ASSESSMENT CRITERION 2 
    Storage location for stock is identified according to company standard demarcation procedures. 

    ASSESSMENT CRITERION 3 
    Stock is rotated according to standard organisation procedures. 

    SPECIFIC OUTCOME 4 
    Count stock and check for accuracy according to organisational procedures. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Documentation for counting stock is identified in relation to the specific stock to be counted. 

    ASSESSMENT CRITERION 2 
    Stock is counted according to company procedures using a range of techniques and equipment. 

    ASSESSMENT CRITERION 3 
    Stock discrepancies are recorded as per standard company procedures. 

    ASSESSMENT CRITERION 4 
    The evidence and findings of the stock count is processed according to standard procedure. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • An individual wishing to be assessed against the unit standard (including through RPL) may apply to an assessment agency, assessor or provider institution accredited by the relevant Education and Training Quality Assurance body (ETQA), or one with an appropriate memorandum of understanding (MOU) with the relevant ETQA.
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA, or one with an appropriate MOU with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard, or assessing this unit standard, must be accredited as a provider with the relevant ETQA, or one with an appropriate MOU with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA, or one with an appropriate MOU with the relevant ETQA.
  • Moderation should include both internal and external moderation where applicable. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    Delivery process:
  • Quality of product.
  • Handling techniques.
  • Product knowledge.
  • Storage techniques and conditions.
  • Security procedures.
  • OHS Act.
  • Stock recording system.
  • Use of lifting equipment.
  • Legislative requirements of lifting equipment.
  • Company procedures on stock control.
  • Recognising damaged stock.
  • Various forms and documentation.
  • Stock rotation.
  • Space requirements.
  • Commercial Law relating to title.
  • Bin location systems.
  • Knowledge of different order types. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems in a critical and creative way in receiving and processing stock accurately, securely and timeously. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of a team when receiving and processing stock accurately, securely and timeously. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage one-self and one's personal activities responsibly and effectively. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate information when receiving and processing stock accurately, securely and timeously. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Understand and apply a range of office management-related techniques, procedures and experimental approaches required in the different specific programmes leading up to this qualification. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard replaces unit standard 9860, "Receive and process stock in motor sales and support services", Level 3, 8 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  64289   Further Education and Training Certificate: Automotive Sales and Support Services  Level 4  NQF Level 04  Reregistered  2023-06-30  MERSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. Barloworld South Africa (Pty) Ltd T/A Barloworld-Equipment (ISANDO) (T 
    2. BMW SA (Pty) Ltd (ROSSLYN) (TP) 
    3. BPC HR Solutions (PRETORIA) (TP) 
    4. College of Production Technology 
    5. JESUA CONSULTANTS (Hartenbos) (WA) 
    6. Jesua Consultants (Pty) Ltd (MOSSEL BAY) (TP) 
    7. KwaZulu Automotive Training Services cc (KZN) (DURBAN) (TP) 
    8. Ronald Sewell & Associates SA (Pty) Ltd T/A Sewells (BRYANSTON) (TP) 
    9. Toyota Academy Toyota SA Motors (Pty) Ltd (SANDTON) (TP) 
    10. Ziphi Nkomo Training Services 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.