SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Advise on and promote nail care products in a retail environment 
SAQA US ID UNIT STANDARD TITLE
258179  Advise on and promote nail care products in a retail environment 
ORIGINATOR
SGB Retail and Wholesale 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Wholesale and Retail 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 3  NQF Level 03  3 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard is intended for individuals dealing with the provision of advice and the selling and promotion of nail care products/product ranges through customer interaction in a retail environment.

Individuals credited with this unit standard will be able to demonstrate knowledge applicable to nail care in order to add value to customer service in the retail environment, through the identification of most appropriate products, the correct communication of product features, benefits, use and application according to client/customer needs, based on the analysis of the individuals nail care requirements, nail type and condition.

Products as well as cosmetology knowledge gained will enable effective problem solving, trouble-shooting and the addressing of customer needs in accordance with the standard operational procedures and specifications of the product manufacturer and the organisation.

Qualifying learners will be capable of:
  • Describing different nail types and conditions.
  • Demonstrating knowledge of nail care routines and nail-care products.
  • Promoting nail care products to meet individual needs. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that a learner will be competent in:
  • Communication at NQF Level 2. 
    		•

    UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Describe different nail conditions. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The anatomical structure and functions of nails are described in anatomical terms. 

    ASSESSMENT CRITERION 2 
    Abnormalities in the appearance of nails are identified and described according to standard industry practice. 

    ASSESSMENT CRITERION 3 
    The different treatments required for various nail conditions are identified as they apply to the condition. 

    SPECIFIC OUTCOME 2 
    Demonstrate knowledge of nail care routines and nail-care products. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The basic steps involved in nail care are described according to standard industry practice. 

    ASSESSMENT CRITERION 2 
    The ranges of nail care products are identified as it applies to the organisation and in terms of its purpose. 

    ASSESSMENT CRITERION 3 
    The correct use and application of nail care products/product ranges demonstrated according to manufacturer's instructions and organisational procedures. 

    SPECIFIC OUTCOME 3 
    Promote nail care products to meet individual needs. 
    OUTCOME RANGE 
    Products may include but are not limited to nail polish, nail polish remover, cuticle creams, hand creams, nail repair products, nail strengthening products, manicure and pedicure kits, artificial nails, artificial nail repair kits. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Customer's nail care requirements are assessed, in order to provide appropriate advice as it relates to the individual. 

    ASSESSMENT CRITERION 2 
    Referrals and the need for third party interventions are discussed with the client following organisational procedures. 

    ASSESSMENT CRITERION 3 
    Specific nail care products suitable to the individual's requirements and condition of the nails are recommended according to customer needs. 

    ASSESSMENT CRITERION 4 
    Use and application of nail care products are explained according to manufacturer's requirements. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Any institution offering learning that will enable achievement of this unit standard and the related Exit Level Outcomes of the Qualification must be accredited by the relevant Education and Training Quality Assurance (ETQA) body.
  • External Moderation of assessment will be overseen by the relevant ETQA at its discretion.
  • The accredited Training Provider will oversee internal moderation of assessment.
  • Internal and external moderation should encompass achievement of competence described in the specific outcomes of the unit standard as well as the integrated competence described in the purpose of the unit standard. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Anatomy and function of nails.
  • Nail condition and care.
  • Nail abnormalities.
  • Manicure procedures.
  • Product and product ranges within the organisation.
  • Product use and application. 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems associated with nail care product knowledge in ones own area of responsibility by employing responsible decision-making and creative thinking. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of a team, group or role-players in advising and promoting nail care products in a retail environment. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one's activities responsibly and effectively in discharging ones duties and responsibilities within the retail business. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using appropriate modes of oral and/or written persuasion in dealing with all role-players to achieve customer satisfaction in a retail business. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    Supplementary Notes:
  • The anatomy of the nail includes the skin, matrix, hard plate, lunula, nail formation and growth.
  • Abnormalities to the nail include nail irregularities, discolouring, ridges, cuticle damage, brittleness, pealing, splitting, allergies, fungal infections, in-growing nails, nail-biting.
  • Basic steps involved in nail care include: pedicures, manicures, cleaning, exfoliating, cuticle treatment, buffing, varnishing (base-coat, colour coat, top-coat) and the treatment of skin for hands.
  • The use of nail care products include the correct application of products, frequency of product use, benefits of products, potential effects of specific product types when utilised incorrectly.
  • Referrals in the event of abnormalities include any observations in terms of dermatological problems, fungal infections, anomalies in growth requiring specialist intervention. 
    		•

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  63409   National Certificate: Wholesale and Retail Operations  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  W&RSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.