SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Advise on and promote skin care products in a retail environment 
SAQA US ID UNIT STANDARD TITLE
258158  Advise on and promote skin care products in a retail environment 
ORIGINATOR
SGB Retail and Wholesale 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Wholesale and Retail 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 3  NQF Level 03  5 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard is intended for individuals dealing with the provision of advice and the selling and promotion of skin care products/product ranges through customer interaction in a retail environment.

Individuals credited with this unit standard will be able to demonstrate knowledge applicable to skin care in order to add value to customer service through the identification of most appropriate products, the correct communication of product features, benefits, use and application according to client/customer needs, based on the analysis of the individuals skin type, condition and skin care routines.

Product knowledge gained will enable effective problem solving, trouble-shooting and the addressing of customer needs in accordance with the standard operational procedures and specifications of the product manufacturer and the organisation.

Qualifying learners will be capable of:
  • Describing different skin types and conditions.
  • Demonstrating knowledge of skin care routines and skin-care products.
  • Promoting skin care products to meet individual needs. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that a learner will be competent in:
  • Communication at NQF Level 2. 
    		•

    UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Describe different skin types and conditions. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The structure and function of the skin is described in anatomical terms. 

    ASSESSMENT CRITERION 2 
    Skin types, abnormalities and skin conditions are identified and described according to characteristics. 

    ASSESSMENT CRITERION 3 
    Personal lifestyle and external factors impacting on the skin's condition is explained according to standard industry practice. 

    SPECIFIC OUTCOME 2 
    Demonstrate knowledge of skin care routines and skin-care products. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Standard skin care regime is explained and demonstrated according to standard industry practice. 
    ASSESSMENT CRITERION RANGE 
    Skin care regime includes, but is not limited to:
  • Cleaning, toning, moisturising, exfoliating and masks for specific treatments.
     
    		•

    ASSESSMENT CRITERION 2 
    The categories and ranges of products are identified as they apply to the organisation. 

    ASSESSMENT CRITERION 3 
    The chemical make-up of skin care product ranges are described as they relate to uses, benefits, safety precautions and effects. 

    ASSESSMENT CRITERION 4 
    The correct use and application of skin-care products are explained and demonstrated as they apply to specific skin types and manufacturer's requirements. 

    SPECIFIC OUTCOME 3 
    Promote skin care products to meet individual needs. 
    OUTCOME RANGE 
    Products include but are not limited to oil, water, alcohol and cream based products incorporating but not limited to cleansers, masks, exfoliates, eye makeup removers, toners, day-creams, night creams, eye-creams, throat creams, concentrates and other types of specialisation moisturisers and skin care products. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Individual customers' skin types and conditions are assessed, explained and communicated according to organisational procedures. 

    ASSESSMENT CRITERION 2 
    Referrals and the need for third party interventions are discussed with the client according to organisational procedures. 

    ASSESSMENT CRITERION 3 
    An appropriate skin care programme is assembled and recommended according to individual requirements. 

    ASSESSMENT CRITERION 4 
    Use and application of selected skin care products are explained and demonstrated according to manufacturer's instructions. 

    ASSESSMENT CRITERION 5 
    Recommendations to expand skin-care regimes are communicated according to organisational procedures. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Any institution offering learning that will enable achievement of this unit standard and the related Exit Level Outcomes of the Qualification must be accredited by the relevant Education and Training Quality Assurance (ETQA) body.
  • External Moderation of assessment will be overseen by the relevant ETQA at its discretion.
  • The accredited Training Provider will oversee internal moderation of assessment.
  • Internal and external moderation should encompass achievement of competence described in the specific outcomes of the unit standard as well as the integrated competence described in the purpose of the unit standard. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Anatomical structure of the skin.
  • Functions of the skin.
  • Basic skin care regimes.
  • Skin types, conditions and abnormalities.
  • Requirements of third party referrals.
  • External and internal factors impacting positively or adversely on the skin.
  • Skin care products.
  • Chemical make up of skin care products.
  • Use and application of skin care products.
  • Inappropriate use of skin care products. 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems associated with skin care product knowledge in ones own area of responsibility by employing responsible decision-making and creative thinking. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of a team, group or role-players in advising and promoting skin care products in a retail environment. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one's activities responsibly and effectively in discharging ones duties and responsibilities within the retail business. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using appropriate modes of oral and/or written persuasion in dealing with all role-players to achieve customer satisfaction in a retail business. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    Supplementary Notes:
  • Skin Care products include oil, water, alcohol and cream based products incorporating but not limited to cleansers, masks, exfoliators, eye makeup removers, toners, day-creams, night creams, eye-creams, throat creams, concentrates and other types of specialisation moisturisers and skin care products.
  • Skin care products within the retail environment is usually limited to over the counter products and will exclude cosmeceutical and specialist dermatological products used under medical supervision.
  • Skin types within this context include balanced, oily, dry, combination, sensitive, young, adult and mature skins.
  • Skin conditions include pimples, acne, eczema, psoriasis, infections, sensitive, dehydrated.
  • Skin abnormalities include physical trauma, rashes, staining, inflammation, scarring, blisters and cuts to the skin.
  • Personal life-style conditions influencing the selectin of skin care products include for example sunbathing, skin protection, pollution, diet, dehydration, and water consumption.
  • The chemical make-up of skin care products include the correct use of products, frequency of use, benefits of products as it relates to skin types and conditions, potential effects of specific product types when utilised incorrectly such as allergic reactions, bacterial infections, sensitivity and skin rashes, specific product terminology including but not limited to organic, PH balanced, natural, bio, antioxidants, alpha hydroxy acids.
  • Recommendation on skin care products need to consider skin type, condition of the skin, individual needs, and products available in the product range. 
    		•

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  63409   National Certificate: Wholesale and Retail Operations  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  W&RSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.