SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Co-ordinate registration/arrival system for an event 
SAQA US ID UNIT STANDARD TITLE
256074  Co-ordinate registration/arrival system for an event 
ORIGINATOR
SGB Travel, Tourism and Events 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Hospitality, Tourism, Travel, Gaming and Leisure 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard is aimed at individuals responsible for the coordination of registration and arrival systems for an event. Learners will be able to monitor and process registration of guests using the appropriate systems and procedures as it applies to the organisation and operational requirements.

On achievement of this unit standard the learner will understand and be able to:
  • Process registrations according to operational requirements and standards.
  • Monitor registrations according to operational requirements and standards.
  • Conduct events registrations. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that the learner is competent in:
  • Communication Literacy at NQF Level 4.
  • Mathematical Literacy at NQF Level 4.
  • Help desk skills at NQF Level 2. 

  • UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Process registrations according to operational requirements and standards. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The standard operational procedures followed for the processing of registrations are described as it applies to the organisational standards and requirements. 
    ASSESSMENT CRITERION RANGE 
  • Organisational standards include the events plan.
  • Organisational requirements include details of pre-booked sessions, travel and touring arrangements, accommodation details and preparation of events packs for delegates.
     

  • ASSESSMENT CRITERION 2 
    A database is set up according to the requirements for a specific meeting/event. 
    ASSESSMENT CRITERION RANGE 
    Database includes electronic and manual databases.
     

    ASSESSMENT CRITERION 3 
    Registrations are processed in accordance with agreed procedures and timelines. 
    ASSESSMENT CRITERION RANGE 
    Processing includes receiving and recording payments, generating and issuing invoices and credit notes for changed arrangements or cancellations, payment administration and records, special requests, issuing of registration confirmation and distribution of information packs and sponsor advertisements.
     

    SPECIFIC OUTCOME 2 
    Monitor registrations according to operational requirements and standards. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The procedure to monitor the number registrations is explained as it applies to colleagues/clients/suppliers needs. 

    ASSESSMENT CRITERION 2 
    The procedure to improve the subscription of delegates is explained in accordance with instructions. 
    ASSESSMENT CRITERION RANGE 
    Procedure can include follow up on RSVP confirmations, forwarding of invitations, and liaison with interested parties.
     

    ASSESSMENT CRITERION 3 
    Registration details are maintained within designated timelines as per organisational requirements. 

    SPECIFIC OUTCOME 3 
    Conduct Events registration. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Registration preparation is explained in terms of the operational requirements and timelines. 
    ASSESSMENT CRITERION RANGE 
    Registration preparation includes nametags and other individual delegate documentation, reports and/or lists as per the agreed style for a specific meeting/event.
     

    ASSESSMENT CRITERION 2 
    The procedure to issue documents and other materials to registered delegates/guests is described in accordance with requirements of the specific meeting/event. 
    ASSESSMENT CRITERION RANGE 
    Materials include all promotional material and events specific information packs and sponsor advertisements.
     

    ASSESSMENT CRITERION 3 
    Events arrival/registration administration is concluded as it applies to operational standards and requirements. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Anyone assessing an individual against this unit standard must meet the assessor requirements of the relevant ETQA. In particular, such assessors must demonstrate that they assess in terms of the scope and context defined in all the range statements.
  • Any institution offering learning towards this unit standard must be accredited as a provider with the relevant ETQA. External moderation of assessment will be conducted by the relevant ETQA at its discretion according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • General knowledge of the meetings sector of the tourism industry.
  • Meeting/event registration procedures and systems, including current technological developments.
  • Issues that may arise in the administration of meeting/event registrations.
  • Techniques to operate a data base to control registrations.
  • Types of various reports.
  • General knowledge of customers for different types of meetings/events. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Solving problems by identifying and actioning any discrepancies with registrations. 

    UNIT STANDARD CCFO WORKING 
    Working with Others and in Teams when providing relevant reports to other personnel and suppliers to ensure the required information is available to them. 

    UNIT STANDARD CCFO ORGANISING 
    Planning and Organising Activities by determining the number of registrations to be processed and prioritising the order of confirmations to be provided to various customers. 

    UNIT STANDARD CCFO COLLECTING 
    Collecting, Organising and Analysing Information by checking registration requests and processing registrations in line with the guest or delegate's request. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicating Ideas and Information by providing information on the venue facilities and meeting or event activities to the guests and delegates. 

    UNIT STANDARD CCFO SCIENCE 
    Using technology by using a computer database to control the registrations. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  61609   Further Education and Training Certificate: Volunteer Support  Level 4  NQF Level 04  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.