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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Utilise communication and information management systems 
SAQA US ID UNIT STANDARD TITLE
251963  Utilise communication and information management systems 
ORIGINATOR
SGB Generic Management 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Generic Management 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 5  Level TBA: Pre-2009 was L5  10 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2026-06-30   2029-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard will enable disaster risk management practitioners and related roleplayers to improve effectiveness of services by being able to use the relevant information management systems utilising integrated and multi-disciplinary approaches.

A person credited with this unit standard is able to:
  • Collect data required to achieve the objectives of the national disaster management framework.
  • Use integrated information management and communication system for the purpose of disaster risk management to capture and retrieve information.
  • Use specialised functionalities to support an integrated information management and communication system.
  • Use the communication systems provided for the receipt, dissemination and exchange of information.

    This unit standard will contribute to the development of the learner within the context of the disaster risk management discipline. Learners who have achieved this unit standard will increase their opportunities for further development and employability within the disaster risk management environment. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that the learner has the following knowledge and skills:
  • Communication at NQF Level 4.
  • Mathematical literacy at NQF Level 4.
  • Computer Literacy at NQF Level 3. 
    		•

    UNIT STANDARD RANGE 
    Communication and information management systems include but are not limited to project management, monitoring and evaluation instruments, Geographical Information
    Systems (GIS), specific disaster risk management systems.

    The words communication is used for communication system, meaning hardware, software and media as well as communication as in communication between various parties exchanging information.

    The word environment in the context of this unit standard includes communities, 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Collect data required to achieve the objectives of the national disaster management framework. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Sources of data required are evaluated and prioritised in order to ensure that the source is relevant to the need. 

    ASSESSMENT CRITERION 2 
    The data collection mechanisms have been selected and utilised in order to achieve the disaster management framework objectives. 

    ASSESSMENT CRITERION 3 
    Service level agreements with data custodians have been negotiated and produced in order to facilitate and support the collection of data. 

    ASSESSMENT CRITERION 4 
    Data is collected for capturing purposes. 

    SPECIFIC OUTCOME 2 
    Use integrated information management and communication system for the purpose of disaster risk management to capture and retrieve information. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The data collected is captured in the system provided to provide of management information. 

    ASSESSMENT CRITERION 2 
    Data are used to generate information to be utilised for disaster management activities. 

    ASSESSMENT CRITERION 3 
    Information is structured to facilitate classification, storage and retrieval processes. 

    ASSESSMENT CRITERION 4 
    Communication links have been established with all identified role-players to provide meaningful information. 

    SPECIFIC OUTCOME 3 
    Use specialised functionalities to support an integrated information management and communication system. 
    OUTCOME RANGE 
    Specialised functionalities include but are not limited to project management, documentation management, modelling. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Project management principles are used to manage disaster management projects. 

    ASSESSMENT CRITERION 2 
    Documentation management processes are implemented to capture and manage all related documentation in order to meet the regulated document control requirements. 

    ASSESSMENT CRITERION 3 
    Resource database is populated and used in disaster management activities. 

    ASSESSMENT CRITERION 4 
    Modelling and simulation of risks are performed in relation to different scenarios. 

    ASSESSMENT CRITERION 5 
    The status of all disaster management activities are monitored, performance measured and evaluated for their respective areas of jurisdiction. 

    SPECIFIC OUTCOME 4 
    Use the communication systems provided for the receipt, dissemination and exchange of information. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    All stakeholders are identified in order to meet communication requirements and needs. 

    ASSESSMENT CRITERION 2 
    Communication systems provided are effectively used disaster management activities and decision making processes. 

    ASSESSMENT CRITERION 3 
    Information is disseminated to all key stakeholders in order to enhance an integrated disaster risk management approach. 

    ASSESSMENT CRITERION 4 
    The effectiveness of the communication system is evaluated to identify gaps for continuous improvement processes. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • The assessment will be governed by the policies and guidelines of the relevant Education and Training Quality Assuror (ETQA) that has jurisdiction over this field of learning.
  • The assessor will (at the very least) be accredited and have a relevant qualification and be a subject matter expert in this learning area and at least have 3 years experience in the skills specific area.
  • The learner can be assessed against this Unit Standard to obtain credits or as part of an integrated assessment for a qualification.

    > Internal moderation.
    > External moderation.
    > An assessor, accredited by the relevant ETQA, will assess the learner's competency.
    > Assessment procedures will be supplied by the ETQA in alignment with NSB requirements.
    > All assessment activities must be fair, so that all candidates have equal opportunities. Activities must be free of gender, ethnic or other bias.
    > Assessment and moderation procedures, activities and tools must be transparent, affordable and support development within the field, sub-field and NQF.
    > Questions and answers to determine theoretical knowledge are expected.
    > Assessment of a portfolio of evidence.
    > Direct observation in simulated and/or controlled work conditions. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    Names, functions and locations of:
  • Local environment including structures, institutions and infrastructure.

    Purpose of processes and procedures of:
  • Information management processes and procedures.
  • Basic hazard definitions.
  • Basic vulnerability definitions.
  • Reporting channels.

    Attributes, properties, characteristics related to:
  • Formats of written reports and content.

    Cause and effect, implications of:
  • The relationship of information systems on communication processes.
  • Relationship between hazard, vulnerable and capacity.

    Categories of things, processes, concepts:
  • Principles of stakeholder involvement and participation.
  • The need for a regulatory framework.
  • Basic IT concepts and functionality.
  • Basic disaster risk management concepts.

    Procedures and techniques:
  • Explain the administration procedures in terms of standard operating procedures.
  • Information and communication management procedures, methods and techniques.
  • Liaison protocol.

    Regulations, legislation, agreements, policies:
  • Disaster Management Act.
  • Related legislation and regulations.

    Theory: Rules, laws, principles:
  • Disaster management terminology and concepts.
  • Unique characteristics of local capacity.
  • Political, regulatory and legislative influences on vulnerability.
  • Basic communication theory.
  • Basic information management theory.
  • Basic theoretical disaster models.

    Relationships, systems:
  • The relationship of information systems on communication processes.
  • Development and resilience/vulnerability.
  • Hazard, vulnerability and capacity.
  • Between the constitution, legislation and disasters.
  • The inter-relationship between stakeholders and the environment.
  • Between political aspects/influences impacting on relationships with stakeholders.
  • Between government and organisational departments. 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identifying and solving problems in which responses display that responsible decisions using critical and creative thinking have been made when:
  • Evaluating data and determining applicability. 
    		•

    UNIT STANDARD CCFO WORKING 
    Working effectively with others as a member of a team, group, organisation, and community during:
  • In the process of receiving, capturing and dissemination of information.
  • The process of increasing resilience in the environment. 
    		•

    UNIT STANDARD CCFO ORGANISING 
    Organising and managing oneself and one's activities responsibly and effectively when:
  • Plan ahead.
  • Compliance with applicable legislation.
  • Performing appropriate checks and procedures.
  • Using checklists where appropriate. 
    		•

    UNIT STANDARD CCFO COMMUNICATING 
    Communicating effectively using visual, mathematical and/or language skills in the modes of oral and/or written persuasion when:
  • In the process of receiving, capturing and dissemination of information.
  • Meetings and informal communication with stakeholders. 
    		•

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrating an understanding of the world as a set of related systems by recognising that problem-solving contexts do not exist in isolation when:
  • Between the constitution, legislation and disasters.
  • The inter-relationship between stakeholders and the environment.
  • Between political aspects/influences impacting on relationships with stakeholders.
  • Between government and organisational departments. 
    		•

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    Supplementary Information:

    Notes to Assessors:

    Assessors should keep the following general principles in mind when designing and conducting assessments against this unit standard:
  • Focus the assessment activities on gathering evidence in terms of the main outcome expressed in the title to ensure assessment is integrated rather than fragmented. Remember we want to declare the person competent in terms of the title. Where assessment at title level is unmanageable, then focus assessment around each specific outcome, or groups of specific outcomes. Do not focus the assessment activities on each assessment criterion. Rather make sure the assessment activities focus on outcomes and are sufficient to enable evidence to be gathered around all the assessment criteria.
  • At this level some errors are to be expected. Assessors must use professional judgement in evaluating competence.
  • Make sure evidence is gathered across the range as expressed under the title. Specific range statements under individual outcomes or assessment criteria are illustrations, from which learning programme developers can select. Assessment activities should be as close to the real performance as possible, and where simulations or role-plays are used, there should be supporting evidence to show the candidate is able to perform in the real situation.
  • The task of the assessor is to gather sufficient evidence, of the prescribed type and quality, as specified in this unit standard, that the candidate can achieve the outcomes again and again.
  • All assessments should be conducted in line with the following well-documented principles: Assessment should be appropriate, fair, manageable, integrated into work or learning, valid, and consistent. Evidence should be authentic, sufficient, and current.
  • Assessment of this standard can be carried out through continuous assessment throughout the course of study and specific performances assessed. 
    		•

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  80046   National Certificate: Tactical Road Traffic Operations  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  SAS SETA 
    Core  73129   National Diploma: Public Relations Practice  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  SERVICES 
    Elective  59201   National Certificate: Generic Management  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  60549   National Diploma: Aeronautical Information Management Practice  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2016-12-31  TETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
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    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.