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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Monitor and supervise legislative compliance in a casino environment 
SAQA US ID UNIT STANDARD TITLE
246766  Monitor and supervise legislative compliance in a casino environment 
ORIGINATOR
SGB Hospitality, Gaming & Leisure 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Hospitality, Tourism, Travel, Gaming and Leisure 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
14866  Monitor and manage legislative compliance in a casino environment  Level 6  Level TBA: Pre-2009 was L6  20  Complete 

PURPOSE OF THE UNIT STANDARD 
A person credited with this unit standard is able to monitor and manage compliance with legislation aimed specifically at the casino environment. The individual will benefit by being aware of the applicable legislation in detail, as well as how it is implemented and complied with in the casino. The sub field will benefit by having a cadre of staff able to ensure that their operations and actions comply with the specific applicable legislation.

On achievement of this unit standard the learner will understand and be able to:
  • Outline the general obligations imposed on the organsation by conditions of licensing.
  • Analyse, interpret and apply specific gaming legislation.
  • Apply organisational policy for exclusion.
  • Identify, interpret and apply legislation relating to fraudulent acts.
  • Describe the principles of corporate governance and its implications to the gaming industry.
  • Monitor and manage compliance in a gaming environment. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    A learner undertaking this unit standard must already have:
  • Mathematical Literacy at NQF Level 3 or equivalent.
  • Communication at NQF Level 5 or equivalent. 

  • UNIT STANDARD RANGE 
    Where required these are listed in the specific outcomes and assessment criteria. 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Outline the general obligations imposed on the organisation by conditions of licensing. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The general obligations and conditions of a gambling license are outlined and specific legislation and regulations identified. 

    ASSESSMENT CRITERION 2 
    The organisation's social responsibility obligations, with specific reference to responsible gambling, are explored in terms of legislation and regulation. 

    ASSESSMENT CRITERION 3 
    Environmental aspects of the organisation's general obligations are described as impacted on by legislation and regulation. 

    ASSESSMENT CRITERION 4 
    The obligations and conditions of the safety and security of the public, on an organisation, are described in relation to legislation and regulation. 

    ASSESSMENT CRITERION 5 
    General obligations and conditions when making alterations to gaming premises are outlined in terms of legislation and regulation. 

    SPECIFIC OUTCOME 2 
    Analyse, interpret and apply specific gaming legislation. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The relevant legislation is analysed in order to clarify the obligations on a gaming organisation. 

    ASSESSMENT CRITERION 2 
    The implications and necessary actions required for compliance are explained following company procedure. 

    ASSESSMENT CRITERION 3 
    Appropriate actions are taken, and policy and procedure reviewed, to ensure adherence to specific gaming legislation. 
    ASSESSMENT CRITERION RANGE 
    Specific gaming legislation includes, but is not limited to the Gaming Act and the Financial Intelligence Centres Act.
     

    SPECIFIC OUTCOME 3 
    Apply organisational policy for exclusion. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The relevant terminology relating to client exclusion is formulated and definitions thereof agreed upon with key stakeholders. 

    ASSESSMENT CRITERION 2 
    A comparison is made between the terms used in an organisation to indicate self exclusion and enforced exclusion, highlighting the criteria for each. 

    ASSESSMENT CRITERION 3 
    Policy is reviewed and applied to control exclusion as it applies to a particular context, including confidential distribution of exclusion lists. 

    ASSESSMENT CRITERION 4 
    Individuals related to exclusion lists are afforded opportunities to present their case for deletion from, change on, or addition to the list. 

    SPECIFIC OUTCOME 4 
    Identify, interpret and apply legislation relating to fraudulent acts. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The relevant legislation relating to fraudulent acts and cheating in a casino is identified and interpreted. 

    ASSESSMENT CRITERION 2 
    Areas of impact are reviewed to manage the application of legislation in order to ensure compliance. 

    SPECIFIC OUTCOME 5 
    Describe the principles of corporate governance and its implication to the gaming industry. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The concepts of accountability, disclosure and confidentiality are outlined as they apply in a casino environment. 

    ASSESSMENT CRITERION 2 
    Social responsibility is related to corporate governance in a casino environment. 

    ASSESSMENT CRITERION 3 
    The separation of key roles and duties, within a gaming environment, is outlined in terms of corporate governance. 

    ASSESSMENT CRITERION 4 
    The impact of applying corporate governance on clients, with specific reference to returning customers, is outlined in a casino environment. 

    SPECIFIC OUTCOME 6 
    Monitor and manage compliance in a gaming environment. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Key areas, policy and procedure in place to manage compliance are outlined and reviewed. 

    ASSESSMENT CRITERION 2 
    Procedures to monitor compliance are indicated and applied. 

    ASSESSMENT CRITERION 3 
    Procedures to react to non-compliance are indicated and applied. 

    ASSESSMENT CRITERION 4 
    Methods of ensuring new or amended legislation can be identified and complied with are outlined. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • An individual wishing to be assessed against this unit standard, including through Recognition of Prior Learning (RPL), may apply to an assessment agency, assessor or provider institution accredited by the relevant Education and Training Quality Assurance body (ETQA), or one with an appropriate memorandum of understanding (MOU) with the relevant ETQA.
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA, or one with an appropriate MOU with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard, or assessing this unit standard, must be accredited as a provider with the relevant ETQA, or one with an appropriate MOU with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA, or one with an appropriate MOU with the relevant ETQA. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    The knowledge, which should be embedded in the process to enable the learner to become competent in all of the Specific Outcomes, includes:
  • Legislation specific to gambling, including the Gaming Act.
  • Legislation impacting on gambling, including the Financial Intelligence Centres Act.
  • Regulations of the relevant National and Provincial Gaming Board.
  • Organisational policy and procedure related to exclusion.
  • Methods of monitoring and managing compliance in a casino. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Problem identification and solution in creative ways will be enhanced when dealing with exclusion lists and also with non-compliance. 

    UNIT STANDARD CCFO ORGANISING 
    Organising and managing the self is explained when dealing with concepts of compliance, fraud and responsible gaming, and how these impact on own role. 

    UNIT STANDARD CCFO COLLECTING 
    Critically collecting, evaluating and analysing information is utilised when collating and reviewing relevant legislation and regulations. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard replaces unit standard 14866, "Monitor and supervise legislative compliance in a casino environment", Level 6, 20 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  59098   Further Education and Training Certificate: Gaming Supervision  Level 4  NQF Level 04  Reregistered  2023-06-30  CATHSSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.