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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Recognise and report staff cheat moves 
SAQA US ID UNIT STANDARD TITLE
246757  Recognise and report staff cheat moves 
ORIGINATOR
SGB Hospitality, Gaming & Leisure 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Hospitality, Tourism, Travel, Gaming and Leisure 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 4  NQF Level 04 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
7912  Recognise and report staff cheat moves  Level 4  NQF Level 04  Complete 

PURPOSE OF THE UNIT STANDARD 
The purpose of this unit standard is to enable the recognition of potential cheat moves carried out by staff. The individual should develop the ability to recognise and investigate potential collusion situations. He/she must understand the impact on the business if cheat moves go undetected. The sub-field will benefit by minimising losses within the casino due to staff cheat moves or collusion with customers.

On achievement of this unit standard the learner will understand and be able to:
  • Identify and describe potential areas for individual staff cheating.
  • Identify and describe potential areas for staff and customers to cheat as a team.
  • Describe ways of combating cheat moves.
  • Follow appropriate procedures when dealing with and reporting cheat moves.

    On completion of this unit standard the learner should be ready to develop learning in further, more complex processes related to cheating at a managerial level. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
  • Mathematical Literacy at NQF Level 3.
  • Communication skills at NQF Level 3. 

  • UNIT STANDARD RANGE 
    Where applicable, range statements have been included under individual specific outcomes or assessment criteria. 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Identify and describe potential areas for individual staff cheating. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Possible cheat moves for individual staff to cheat are identified within various gaming areas. 

    ASSESSMENT CRITERION 2 
    Potential areas for individual dealers to cheat are identified and described effectively. 

    ASSESSMENT CRITERION 3 
    Suspicious behaviour amongst staff is noted and appropriate action taken. 

    SPECIFIC OUTCOME 2 
    Identify and describe potential areas for staff and customers to cheat as a team. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Possible cheat move for staff in collusion with customers are identified within various gaming areas. 

    ASSESSMENT CRITERION 2 
    Potential areas for individual staff in collusion with customers are described effectively. 

    ASSESSMENT CRITERION 3 
    Suspicious contact between staff and customers is noted and followed up appropriately. 

    SPECIFIC OUTCOME 3 
    Describe ways of combating cheat moves. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Ways to improve game security are investigated in order to prevent staff cheat moves. 

    ASSESSMENT CRITERION 2 
    Awareness and vigilance is assisted through campaigns with regard to cheating amongst staff. 

    ASSESSMENT CRITERION 3 
    Timetables of staff are varied to aid in preventing possible planned fraudulent activity. 

    SPECIFIC OUTCOME 4 
    Follow appropriate procedures when dealing with and reporting cheat moves. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Gaming board and company procedures are adhered to when handling and reporting cheat moves. 

    ASSESSMENT CRITERION 2 
    Appropriate communication channels are followed when reporting cheat moves. 

    ASSESSMENT CRITERION 3 
    Report procedures are correctly adhered to when dealing with and reporting cheat moves. 

    ASSESSMENT CRITERION 4 
    Cheat moves are handled efficiently with minimum disruption to clients and staff. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • An individual wishing to be assessed against this unit standard (including through RPL) may apply to an assessment agency, assessor or provider institution accredited by the relevant Education and Training Quality Assurance body (ETQA), or one with an appropriate memorandum of understanding (MOU) with the relevant ETQA.
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA, or one with an appropriate MOU with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard, or assessing this unit standard, must be accredited as a provider with the relevant ETQA, or one with an appropriate MOU with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA, or one with an appropriate MOU with the relevant ETQA. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Analytical skills to identify suspicious behaviour.
  • Relevant Gaming board and company procedures.
  • Relevant paperwork.
  • Procedures in relation to staff cheating. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Problem identification and solution in creative ways is tackled when combating cheat moves. 

    UNIT STANDARD CCFO COMMUNICATING 
  • Commuication skills are displayed when reporting cheat activity through the appropriate channels.
  • Communication skills are employed when dealing with cheat moves with minimum disruption to the rest of the customers. 

  • UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard replaces unit standard 7912, "Recognise and report staff cheat moves", Level 4, 2 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  59098   Further Education and Training Certificate: Gaming Supervision  Level 4  NQF Level 04  Reregistered  2023-06-30  CATHSSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.