SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Maintain productivity within the tables area 
SAQA US ID UNIT STANDARD TITLE
246753  Maintain productivity within the tables area 
ORIGINATOR
SGB Hospitality, Gaming & Leisure 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Hospitality, Tourism, Travel, Gaming and Leisure 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 4  NQF Level 04 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard is intended for learners working at a supervisory level within the tables area of a casino. The learner will be able to maintain control of a tables area in a casino and maintain productivity, ensuring that the needs of both the company and the customer are met. The sub-field will benefit financially by the improved efficiency.

In addition, the learner will acquire the necessary skills to extend his learning and practice to a managerial level within the gaming industry.

In particular, on completion of this unit standard, the learner is able to:
  • Observe, monitor and intervene when necessary in relation to game control.
  • Verify payouts.
  • Manage float levels to meet business demands.
  • Locate and deal with financial variances.

    On completion of this unit standard the learner should be ready to develop learning in further, more complex processes related to maintaining productivity within the table area. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners are competent in:
  • Mathematical Literacy at NQF Level 3.
  • Communication skills at NQF Level 3. 

  • UNIT STANDARD RANGE 
    Where applicable, range statements have been included under individual specific outcomes or assessment criteria. 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Observe, monitor and intervene when necessary in relation to game control. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Dealing pace is monitored and reacted to in order to maintain an appropriate pace when dealing to ensure optimum financial benefits. 

    ASSESSMENT CRITERION 2 
    Table awareness is demonstrated in order to respond effectively to a situation. 

    ASSESSMENT CRITERION 3 
    Mandatory announcements are monitored in terms of clarity and audibility and responded to where required. 

    SPECIFIC OUTCOME 2 
    Verify payouts. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Payouts are seen to be calculated promptly and efficiently. 

    ASSESSMENT CRITERION 2 
    A random payout is checked for accuracy according to organisational procedure. 

    ASSESSMENT CRITERION 3 
    High action play is communicated via verbal or telephonic means. 

    SPECIFIC OUTCOME 3 
    Manage float levels to meet business demands. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Inadequate float levels are identified according to company procedure. 

    ASSESSMENT CRITERION 2 
    Appropriate requirements for float are communicated and processed in line with organisational procedure. 
    ASSESSMENT CRITERION RANGE 
    Requirements:
  • Money, a fill credit.
     

  • ASSESSMENT CRITERION 3 
    Fills and credits are requested timeously in preparation for various circumstances or events. 
    ASSESSMENT CRITERION RANGE 
    Normal circumstances, unusual circumstances, promotions, holidays.
     

    SPECIFIC OUTCOME 4 
    Locate and deal with financial variances. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Discrepancies from the win/loss figure are identified and explained accurately. 

    ASSESSMENT CRITERION 2 
    Chip movements on tables are monitored to track chips in and chips out. 

    ASSESSMENT CRITERION 3 
    Relevant activities regarding variances are communicated to the necessary authority/ies. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • An individual wishing to be assessed against this unit standard (including through RPL) may apply to an assessment agency, assessor or provider institution accredited by the relevant Education and Training Quality Assurance body (ETQA), or one with an appropriate memorandum of understanding (MOU) with the relevant ETQA.
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA, or one with an appropriate MOU with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard, or assessing this unit standard, must be accredited as a provider with the relevant ETQA, or one with an appropriate MOU with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA, or one with an appropriate MOU with the relevant ETQA. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    The knowledge, skill and understanding which should be embedded in the process to enable the learner to become competent in all of the Specific Outcomes, based on the appropriate Assessment Criteria, for this unit standard, includes:
  • Relevant time-management skills.
  • Appropriate mathematical skills.
  • Colour identification to monitor chip movement.
  • Completing forms for requests and reports.
  • Motivational techniques. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Problem solving is required when identifying and correcting inadequate float levels and in justifying financial variances. It is also required to respond when necessary to Game Control. 

    UNIT STANDARD CCFO WORKING 
    Team work is needed when dealing with high action play so that the company can react appropriately and by working at a pace that benefits the company. 

    UNIT STANDARD CCFO ORGANISING 
    Self-organisation and management is essential to ensure that adequate float levels are maintained to meet business demands. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communication is central to maintaining productivity as it involves publicly addressing customers and communicating problems or discrepancies to the relevant authority. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  59098   Further Education and Training Certificate: Gaming Supervision  Level 4  NQF Level 04  Reregistered  2023-06-30  CATHSSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.