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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Demonstrate knowledge of and apply the Real Estate Code of Conduct and ethics 
SAQA US ID UNIT STANDARD TITLE
246737  Demonstrate knowledge of and apply the Real Estate Code of Conduct and ethics 
ORIGINATOR
SGB Real Estate 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Cleaning, Domestic, Hiring, Property and Rescue Services 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard is for learners seeking to enter the Real Estate profession or someone already in the Real Estate profession wishing to enhance his/her competences. This unit standard enables a learner to apply the necessary ethical principles and codes of conduct relevant to the Real Estate environment to his/her own work context.

The qualifying learner is capable of:
  • Describing the factors that influence the development of a code of ethics.
  • Explaining the contents of the Real Estate Code of Conduct.
  • Explaining the implications of the Real Estate Code of Conduct for a Real Estate organisation.
  • Relating a Code of Conduct to ethical values and standards within own organisation and discussing ethical best practices.
  • Applying a Real Estate Code of Conduct and ethics in own work context. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that the learner accessing this standard will be competent in Communications and Mathematical Literacy at NQF Level 4 or equivalent. 

    UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Describe the factors that influence the development of a code of ethics. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Different codes of ethics are identified and described in terms of their key elements. 

    ASSESSMENT CRITERION 2 
    The rationale for ethical codes within professions is explained with reference to internal and external regulation and moral responsibility. 

    ASSESSMENT CRITERION 3 
    The role ethics plays in forming professional ethical codes is described in terms of generally accepted literature on ethical approaches and theories. 

    ASSESSMENT CRITERION 4 
    Key influences in the formation of a code of ethics are identified and described in terms of a variety of social, interpersonal, moral and environmental factors. 

    ASSESSMENT CRITERION 5 
    Own perspectives of ethical actions are analysed in relation to a specified professional ethical code. 

    SPECIFIC OUTCOME 2 
    Explain the contents of the Real Estate Code of Conduct. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Key ethical concepts in forming a code of ethics are explained in terms of the history and context of the Real Estate profession. 

    ASSESSMENT CRITERION 2 
    The Estate Agency Affairs Act is explained as it relates and governs the Code of Conduct that applies to the Real Estate sector. 

    ASSESSMENT CRITERION 3 
    The main principles of conduct established by the Code of Conduct for Real Estate are identified and explained in relation to own work context. 

    ASSESSMENT CRITERION 4 
    Related codes of conduct, ethics, values and missions that operate in the organisation in which the learner works are identified and the similarities to the Real Estate Code of Conduct are discussed with examples. 

    SPECIFIC OUTCOME 3 
    Explain the implications of the Real Estate Code of Conduct for a Real Estate organisation. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The consequences of non-compliance to the Code of Conduct are discussed with examples in relation to a Real Estate organisation. 

    ASSESSMENT CRITERION 2 
    A recent example or case that illustrates the importance of the Code of Conduct for a Real Estate organisation is discussed in relation to issues of compliance and non-compliance. 

    ASSESSMENT CRITERION 3 
    The implications of the Real Estate Code of Conduct are described as they relate to a Real Estate agent. 

    ASSESSMENT CRITERION 4 
    A recent example or case that illustrates the importance of the Code of Conduct for a Real Estate agent is identified and explained to expose the costs to the individual of non-compliance and the benefits to the individual of compliance. 

    ASSESSMENT CRITERION 5 
    The consequences of non-compliance to the Code of Conduct are discussed with examples in relation to other parties. 
    ASSESSMENT CRITERION RANGE 
    Other parties include but are not limited to the buyer, the seller and other estate agents,principals due to their fiduciary responsibility.
     

    ASSESSMENT CRITERION 6 
    A recent example or case that illustrates the importance of the Code of Conduct for a other parties is identified and explained to expose the costs to the individual of non-compliance and the benefits to the individual of compliance. 

    SPECIFIC OUTCOME 4 
    Relate Real Estate Code of Conduct to ethical values and standards within own organisation and discuss ethical best practices. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The concept of ethics is discussed with examples and in relation to examples of other rules of conduct and ethical best practices and benchmarks against other industries. 

    ASSESSMENT CRITERION 2 
    Typical ethical dilemmas or conflicts within the Real Estate environment are discussed with examples. 
    ASSESSMENT CRITERION RANGE 
    Ethical dilemmas or conflicts include but are not limited to acceptance of gifts, hospitality and travel, sponsorship, secondary employment, post-employment obligations, disclosure of information, kickbacks.
     

    ASSESSMENT CRITERION 3 
    The typical core ethical values and standards that apply to Real Estate are explained with examples. 
    ASSESSMENT CRITERION RANGE 
    Core ethical values and standards include but are not limited to justice, fairness, integrity, responsibility, openness, accountability, stewardship, competence.
     

    ASSESSMENT CRITERION 4 
    The importance of ethical values and standards in relation to the Real Estate sector is explained with examples. 
    ASSESSMENT CRITERION RANGE 
    Examples include but are not limited to customer expectations, nature of Real Estate transactions, accountability requirements.
     

    SPECIFIC OUTCOME 5 
    Apply the Real Estate Code of Conduct and ethics in own work context. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Existing workplace duties and functions are compared with the Real Estate Code of Conduct. 

    ASSESSMENT CRITERION 2 
    Individual conduct is evaluated against the Code of Conduct and inconsistencies identified, together with proposed alternatives. 
    ASSESSMENT CRITERION RANGE 
    Alternatives include alternate behaviours or recommended adaptations to the code.
     

    ASSESSMENT CRITERION 3 
    Methods for integrating Code of Conduct and ethical requirements into own work context are explained with examples. 

    ASSESSMENT CRITERION 4 
    Typical ethical problems and dilemmas anticipated in own work context are defined and methods for overcoming them are discussed with examples. 

    ASSESSMENT CRITERION 5 
    Methods for integrating Code of Conduct into own organisation's mission and values in providing Real Estate services are outlined with examples. 

    ASSESSMENT CRITERION 6 
    Current duties and functions of the workplace are identified and aligned to the principles of the work ethic. 
    ASSESSMENT CRITERION RANGE 
    Duties and functions are described as consistent or inconsistent in relation to the work ethic in the workplace, sector or institution.
     


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    Any individual wishing to be assessed (including through RPL) against this unit standard may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard or assessing this unit standard must be accredited as a provider with the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA at its discretion. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Real Estate Code of Conduct.
  • Ethical standards and requirements in Real Estate Environment.
  • Problem solving skills for handling ethical dilemmas within Real Estate environment. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems using critical and creative thinking processes to identify and overcome ethical dilemmas and issues relating to the Real Estate Code of Conduct. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of a team, group, organisation or community to enhance standards of professionalism and ethics within real estate sector. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one's activities responsibly and effectively in order to ensure ongoing compliance to Real Estate Code of Conduct. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate information in order to effectively identify how to solve ethical dilemmas. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using visual, mathematical and/or language in the modes of oral and/or written persuasion to convey ethical standards and codes of conduct that apply in own work context. 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically, showing responsibility to the environment and health of others to keep abreast of the latest developments relating to the Real Estate Code of Conduct and ethical requirements. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of interrelated systems by recognising that the ethical dilemmas that may arise in the Real Estate context do not exist in isolation and that a variety of extenuating factors can affect ethical standards and codes of conduct. 

    UNIT STANDARD CCFO CONTRIBUTING 
    Participate as responsible citizens in the life of local, national and global communities by ensuring that Real Estate Code of Conduct and ethical standards are adhered to at all times. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  79626   Further Education and Training Certificate: Commercial Property and Facilities Management  Level 4  NQF Level 04  Reregistered  2023-06-30  SERVICES 
    Core  59097   Further Education and Training Certificate: Real Estate  Level 4  NQF Level 04  Reregistered  2023-06-30  SERVICES 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.