SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Perform surveillance on Information and Communications technology networks 
SAQA US ID UNIT STANDARD TITLE
246663  Perform surveillance on Information and Communications technology networks 
ORIGINATOR
SGB Telecommunications 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 06 - Manufacturing, Engineering and Technology Engineering and Related Design 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5  10 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard will contribute to the full development of any learner within the Telecommunications environment, more specifically within the core Information and Communications technology (ICT) environment by providing recognition, further mobility and transportability within the field. This skill forms the basis for the performance of duties in the day to day operations of network management in specific occupations at NQF Levels 4, 5 and 6.

The knowledge, skills and understanding demonstrated in this unit standard are essential for upliftment, social and economic transformation in the Telecommunications environment.

The qualifying learner is capable of demonstrating:
  • An understanding of Telecommunication Management Network (TMN) concepts and principles.
  • The ability to monitor networks.
  • The ability to configure networks.
  • The ability to use system related documentation.
  • The ability to perform (TMN) Telecommunication Management Network operations.

    The learning outcomes in this unit standard contribute to the exit level outcomes which provide qualifying learners with access to a range of further learning in this field at NQF Level 5 and above, in the form of workplace based learning programmes for occupationally focused qualifications. Qualifying learners also have an understanding of the science and technology which underpins these activities. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    The learning assumed to be in place should be on the same level of this unit standard or higher:
  • Principles of digital logic systems.
  • Telecommunication networks.
  • In depth understanding of Optic and IP networks (cisco certified network associate and unit standard title Demonstrate an understanding of- and perform operational activities on- SDH-PDH systems).
  • Communication and Language Studies.
  • Mathematics and Numeracy, Sciences.
  • Computer literacy.
  • Principles of Electricity and Electronics.
  • Analytical skills. 

  • UNIT STANDARD RANGE 
    The typical scope of this unit standard includes but is not limited to:
  • Surveillance of Information and Communications technology Networks.
  • Transmission, switching, optic and IP management networks. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Demonstrate an understanding of ICT equipment management principles. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    TMN network architecture is drawn according to company specification. 

    ASSESSMENT CRITERION 2 
    Network Operations Centre or network management centre organisational structures are listed and their roles explained according to company policy. 

    ASSESSMENT CRITERION 3 
    Traffic principle are listed and explained according to generic traffic rules. 

    ASSESSMENT CRITERION 4 
    Routing principles are listed and explained generic routing principles. 

    SPECIFIC OUTCOME 2 
    Perform operations on (TMN) Telecommunication Management Network network components. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Network element performance/faults/alarms/anomalies are identified and explained according to network performance rules. 

    ASSESSMENT CRITERION 2 
    System performs according to set operation standards. 

    ASSESSMENT CRITERION 3 
    Equipment performance parameters are explained according to system specifications. 

    ASSESSMENT CRITERION 4 
    Network element performance/faults/alarms/anomalies are reacted upon appropriately according to Service Level Agreement. 

    ASSESSMENT CRITERION 5 
    Network element are accessed according to appropriate procedures and menu's. 

    ASSESSMENT CRITERION 6 
    Network element operations are performed according to appropriate specifications. 

    SPECIFIC OUTCOME 3 
    Network element performance/faults/alarms/anomalies are reported and recorded. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Faults/anomalies and alarms are processed according to prescribed work instructions. 

    ASSESSMENT CRITERION 2 
    Records are kept of network element performance/faults/alarms/anomalies according to specific procedures. 

    ASSESSMENT CRITERION 3 
    Information is gathered for statistical purposes. 

    ASSESSMENT CRITERION 4 
    Faults/anomalies and alarms are prioritised according to company priority table. 

    ASSESSMENT CRITERION 5 
    Faults/anomalies and alarms are processed according to system response and requirements. 

    ASSESSMENT CRITERION 6 
    Procedures on the processing of faults/alarms/anomalies are described and explained according to company policy. 

    ASSESSMENT CRITERION 7 
    Procedures on record keeping are explained and described according to company policy. 

    ASSESSMENT CRITERION 8 
    The gathering of information for statistical purposes is explained and described according to company policy. 

    ASSESSMENT CRITERION 9 
    Prioritising of faults/anomalies and alarms are explained according to company policy. 

    SPECIFIC OUTCOME 4 
    Track network related performance/faults/alarms/anomalies. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Feedback records are kept according to service level agreements. 

    ASSESSMENT CRITERION 2 
    Appropriate action taken to adhere to SLA's according to company guidelines. 

    SPECIFIC OUTCOME 5 
    Liaise, co-ordinate and communicate with internal clients, customer and/or vendors. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Internal client/customer/vendor requirements are identified according to company policy. 

    ASSESSMENT CRITERION 2 
    Relevant information is communicated to internal clients, customer and/or vendors according to company policy. 

    ASSESSMENT CRITERION 3 
    Service level agreements are explained according to company policy. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Only ETQA registered assessors with specific expertise in TMN systems may assess a learner against this unit standard.
  • Any institution offering learning that will enable achievement of this unit standard must be accredited as a provider through the relevant SETA/ETQA.
  • Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Principles of TMN.
  • Principles of traffic.
  • Principles of routing.
  • Organisational policies and procedures on the monitoring of network elements performance/faults/alarms/anomalies according to specified SLA's (service level agreement).
  • Various condition of elements.
  • Equipment performance parameters.
  • Reporting procedures and administration.
  • Prioritising principles.
  • Scheduling of daily activities. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Learners are able to Identify and solve problems in a critical and creative way when performing surveillance and configuration of ICT networks. 

    UNIT STANDARD CCFO WORKING 
    Learners are able to work effectively with others as a member of a team in performing surveillance of ICT networks. 

    UNIT STANDARD CCFO ORGANISING 
    Learners are able to organise and manage oneself and one's personal activities responsibly and effectively when dealing with ICT networks. 

    UNIT STANDARD CCFO COMMUNICATING 
    Learners are able to communicate effectively when performing surveillance of ICT networks. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Learners are able to collect, analyse, organise and critically evaluate information relevant to performing surveillance and configuration of ICT networks. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    Comment on this unit standard should reach SAQA no later than 26 October 2007.
    Notes to Assessors:

    Assessors should keep the following general principles in mind when designing and conducting assessments against this unit standard:
  • Focus the assessment activities on gathering evidence in terms of the main outcome expressed in the title.
  • Assessing outcomes related to the demonstration of the understanding of principles/concepts:
    > Develop a portfolio of evidence which uses prior evidence as produced in written examinations.
    > Develop additional written assessment tools to supplement undependable sources of evidence in the previous bullet.
  • Assessing outcomes related to "performing surveillance on Information and Communications technology management networks."; Make sure evidence is gathered across the entire Unit Standard range, wherever it applies.
    > Assessment activities should be as close to the real workplace practical performance as possible, and where classroom simulations are used, there should be supporting evidence to show the candidate is able to perform in the real situation.
    > The assessment activities relating to configuration of systems should assess all basic configuration requirements.
  • Do not focus the assessment activities on each assessment criterion. Ensure that the assessment activities focus on outcomes and are sufficient to enable evidence to be gathered around all the assessment criteria.
  • The task of the Assessor is to gather sufficient evidence, of the prescribed type and quality, as specified in this unit standard, that the candidate can achieve the outcomes again and again and again. This means Assessors will have to judge how many repeat performances are required before they believe the performance is reproducible.
  • All assessments should be conducted in line with the following well documented principles of assessment: appropriateness, fairness, manageability, integration into work or learning, validity, direct, authentic, sufficient, systematic, open and consistent.
  • Requirements for a portfolio are that it should be valid, reliable and authentic evidence (presented as a portfolio of evidence) from past achievements and experience, which serves to supplement the assessment of applied competence.

    The portfolio may not include:
  • Evidence older than 2 years prior to the date of assessment.

    The portfolio may include:
  • Written statements from persons (e.g. current and/or previous employer, colleague, peer, manager, external customers) confirming competence of the learner.
  • Relevant certificates or awards.
  • Previous assessment records.
  • Journals/logbook.

    The level assigned to this unit standard is appropriate because the learner:
  • Has basic knowledge of some main areas of a discipline/field.
  • Has basic understanding of a discipline/field's key term, rules, concepts, principles and theories.
  • Is familiar with some of the essential methods, procedures and techniques of the discipline/field.
  • Has the ability to use the above to solve routine problems within given frameworks.
  • Has a basic information gathering, analysis and presentation skill.
  • Has the ability to communicate information reliably and accurately in the required medium of instruction.
  • Has the capacity to operate within clearly defined contexts, with limited scope for personal decision-making and responsibility.
  • Learn within a well-structured and managed environment.
  • Evaluate own performance against given criteria.

    Legal Requirements:

    Compliance to the following legal requirements and standards are mandatory:
  • Employer's Policies and Procedures.
  • Environmental Management System.
  • Independent Communications Authority of South Africa.
  • Occupational Health and Safety Act.
  • National and International Standards.
  • Local Metropolitan Council Regulations. 

  • QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  59057   Further Education and Training Certificate: Telecommunication Network Operations  Level 4  NQF Level 04  Reregistered  2023-06-30  MICTS 
    Elective  60549   National Diploma: Aeronautical Information Management Practice  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered" 
    2016-12-31  TETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. TELKOM SA SOC LTD 
    2. Tira Telecoms 
    3. Trans African Fibre Services 
    4. Triple Play Fibre Optic Solutions 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.