All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source. |
SOUTH AFRICAN QUALIFICATIONS AUTHORITY |
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: |
Demonstrate an understanding Telecommunication Products and Services |
SAQA US ID | UNIT STANDARD TITLE | |||
246660 | Demonstrate an understanding Telecommunication Products and Services | |||
ORIGINATOR | ||||
SGB Telecommunications | ||||
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY | ||||
- | ||||
FIELD | SUBFIELD | |||
Field 06 - Manufacturing, Engineering and Technology | Manufacturing and Assembly | |||
ABET BAND | UNIT STANDARD TYPE | PRE-2009 NQF LEVEL | NQF LEVEL | CREDITS |
Undefined | Regular | Level 3 | NQF Level 03 | 6 |
REGISTRATION STATUS | REGISTRATION START DATE | REGISTRATION END DATE | SAQA DECISION NUMBER | |
Passed the End Date - Status was "Reregistered" |
2018-07-01 | 2023-06-30 | SAQA 06120/18 | |
LAST DATE FOR ENROLMENT | LAST DATE FOR ACHIEVEMENT | |||
2026-06-30 | 2029-06-30 |
In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise. |
This unit standard does not replace any other unit standard and is not replaced by any other unit standard. |
PURPOSE OF THE UNIT STANDARD |
This unit standard will contribute to the full development of any learner within the Telecommunications environment, more specifically within Sales and Marketing backbone environment by providing recognition and further mobility within the field. This skill forms the basis for the performance of duties in the day to day operations of Sales and Marketing in specific occupations at NQF Levels 4, 5 and 6.
The knowledge, skills and understanding demonstrated in this unit standard are essential for upliftment, social and economic transformation in the Telecommunications environment. The qualifying learner is capable of demonstrating: The learning outcomes in this unit standard contribute to the exit level outcomes which provide qualifying learners with access to a range of further learning in this field at NQF Level 3 and above, in the form of workplace based learning programmes for occupationally focused qualifications. Qualifying learners also have an understanding of the science and technology which underpins these activities. |
LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING |
The learning assumed to be in place should be on the same level of this unit standard or higher:
|
UNIT STANDARD RANGE |
The typical scope of this unit standard includes but is not limited to:
|
Specific Outcomes and Assessment Criteria: |
SPECIFIC OUTCOME 1 |
Interpret client needs and specifications. |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
Client needs and specifications for individuals and or groups are received and documented as per company recording and documentation procedures. |
ASSESSMENT CRITERION 2 |
Client needs and specifications are analysed and appropriate products and services are determined. |
ASSESSMENT CRITERION 3 |
The analysis is carried out with consideration for religious, cultural, ethnic and regional differences. |
ASSESSMENT CRITERION 4 |
Sources of problems and opportunities are identified from internal and external information and applicable solutions are determined. |
SPECIFIC OUTCOME 2 |
Determine and communicate product features, advantages and benefits. |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
Product/service features, advantages and benefits are correctly explained. |
ASSESSMENT CRITERION 2 |
Product/service features, advantages and benefits are recorded and documented for future use. |
ASSESSMENT CRITERION 3 |
Features, advantages and benefits of all client products are clarified by obtaining relevant information from suppliers. |
ASSESSMENT CRITERION 4 |
Communication processes are established with existing and potential sales clients that are consistent with identified buyer information. |
SPECIFIC OUTCOME 3 |
Describe physical specifications of features, advantages and benefits. |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
Information relating to product/service features, advantages and benefits is communicated in accordance design specifications. |
ASSESSMENT CRITERION 2 |
Recorded and documented communication interactions with sales clients meet their needs and requirements. |
ASSESSMENT CRITERION 3 |
Features, advantages and benefits are documented in accordance with supplier information. |
ASSESSMENT CRITERION 4 |
Features, advantages and benefits are linked together and are made to fit the service required. |
SPECIFIC OUTCOME 4 |
Design and develop presentations for products and services. |
ASSESSMENT CRITERIA |
ASSESSMENT CRITERION 1 |
Principles of product and service presentation design are applied to ensure compliance with client's needs and specifications. |
ASSESSMENT CRITERION 2 |
Presentation decisions take account of and reflect religious cultural, ethnic and regional differences. |
ASSESSMENT CRITERION 3 |
Appropriate pricing and cost structures will be correctly applied and taken into consideration. |
ASSESSMENT CRITERION 4 |
Presentation is designed within agreed format and presented within prescribed time frame. |
ASSESSMENT CRITERION 5 |
Presentation is presented to relevant parties and agreement is obtained according to specific needs and set standards. |
UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS |
UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE |
UNIT STANDARD DEVELOPMENTAL OUTCOME |
N/A |
UNIT STANDARD LINKAGES |
N/A |
Critical Cross-field Outcomes (CCFO): |
UNIT STANDARD CCFO IDENTIFYING |
Learners are able to identify and solve problems pertaining to the communication of products, features, advantages and benefits. |
UNIT STANDARD CCFO COMMUNICATING |
Learners are able to communicate effectively when presenting features, advantages and benefits so that sales clients needs are met. |
UNIT STANDARD CCFO SCIENCE |
Learners are able to use science and technology when sourcing, describing and presenting product features, advantages and benefits. |
UNIT STANDARD CCFO CONTRIBUTING |
Contributing to the full personal development of each learner and the social and economic development of the society at large, by making it the underlying intention of any program of learning to make an individual aware of the importance of:
|
UNIT STANDARD ASSESSOR CRITERIA |
N/A |
REREGISTRATION HISTORY |
As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. |
UNIT STANDARD NOTES |
Comment on this unit standard should reach SAQA no later than 26 October 2007.
Notes to Assessors: Assessors should keep the following general principles in mind when designing and conducting assessments against this unit standard: The portfolio may include: The level assigned to this unit standard is appropriate because the learner: Legal Requirements: Compliance to the following legal requirements and standards are mandatory: |
QUALIFICATIONS UTILISING THIS UNIT STANDARD: |
ID | QUALIFICATION TITLE | PRE-2009 NQF LEVEL | NQF LEVEL | STATUS | END DATE | PRIMARY OR DELEGATED QA FUNCTIONARY | |
Core | 59057 | Further Education and Training Certificate: Telecommunication Network Operations | Level 4 | NQF Level 04 | Passed the End Date - Status was "Reregistered" |
2023-06-30 | MICTS |
PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: |
This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here. |
1. | Africa Learn (Pty) Ltd |
2. | Amadi Institute of Management And Technology (Pty) Ltd |
3. | BEE Clinic Pty Ltd |
4. | HUAWEI Technologies Africa (PTY) LTD |
5. | Mpande Technologies cc |
6. | Mufuka Business and Technical |
7. | Nolwazi Stem Education for The |
8. | OPELONG BUSINESS INSTITUTE (PT |
9. | Progressive School of Business |
10. | QUARPHIX (PTY) LTD |
11. | SUCCESS BUILDERS INTERNATIONAL CC |
12. | SUPREME ICT CONSULTANTS |
13. | TELKOM SA SOC LIMITED |
14. | Ukwazi Academy and Corporate S |
15. | Varsity Institute of Science & Technology (Pty)Ltd |
16. | Victor Optic Fibre Solutions |
17. | Wellinkwise Pty Ltd |
All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source. |