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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Investigate the challenges associated with the reasonable accommodation of people with disability in the workplace 
SAQA US ID UNIT STANDARD TITLE
244582  Investigate the challenges associated with the reasonable accommodation of people with disability in the workplace 
ORIGINATOR
SGB Life Skills 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 07 - Human and Social Studies People/Human-Centred Development 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 3  NQF Level 03 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
114934  Explain the concept of disability and the associated challenges for an organisation  Level 3  NQF Level 03  Complete 

PURPOSE OF THE UNIT STANDARD 
This Unit Standard is intended for employers and employees, including managers, Human Resource Managers, Non-Government Organisations (NGOs) and people who work with people with disabilities, who are responsible for creating an enabling work environment. The focus is on people in a work environment who make decisions about the employment and access of customers and employees with disability to the business or workplace. The Unit Standard should promote an awareness of the special needs of people with disabilities with a view to creating an enabling environment.

A manager in the context of this Unit Standard is the manager of a small business and first line managers of business units, team leaders and supervisors in medium and large organisations. The term business unit implies a small business, cost centre, section or department.

The Unit Standard was developed as a means of contributing to change in leadership focus and empowering managers to look at people issues.

The qualifying learner is capable of:
  • Identifying different kinds of disability.
  • Explaining the responsibility of organisations to the disabled.
  • Investigating ways of facilitating access for people with disabilities.
  • Identifying practices required when employing disabled people. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners are competent in communication at NQF Level 2. 

    UNIT STANDARD RANGE 
    The typical scope of this unit standard is:
  • Permanent, temporary and recurring disability and dread disease.
  • Disabled employees, prospective employees, clients and customers.
  • Hearing, sight, physical, intellectual and mental disability.
  • Financial implications may be positive and negative.
  • Customers and clients may be internal or external customers or clients. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Identify different kinds of disability. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The concept of disability is explained with reference to the Labour Relations Act and the Employment Equity Act. 

    ASSESSMENT CRITERION 2 
    Hearing related disabilities are identified and an indication is given of the implications of different degrees of hearing loss for the individual and inclusion. 

    ASSESSMENT CRITERION 3 
    Sight related disabilities are identified and an indication is given of the implications of compromised sight for the individual and inclusion. 

    ASSESSMENT CRITERION 4 
    Physical disabilities are identified and an indication is given of the implications of physical disability for the individual and inclusion. 
    ASSESSMENT CRITERION RANGE 
    Includes, but is not limited to, amputees, cerebral palsy, occupational injuries, multiple disabilities and diseases or conditions that result in physical impairment.
     

    ASSESSMENT CRITERION 5 
    Different degrees of mental disability are identified and an indication is given of the implications for the individual and inclusion. 

    SPECIFIC OUTCOME 2 
    Explain the responsibility of organisations to the disabled. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The legal responsibilities of organisations to disabled employees and society at large are identified with reference to South African legislation. 
    ASSESSMENT CRITERION RANGE 
    Legislation includes, but is not limited to, Labour Relations Act, Basic Conditions of Employment Act, Occupational Health and Safety Act, Occupational Health and Hygiene Act, Compensation for Occupational Injuries and Diseases Act (COIDA), the Bill of Rights and the Integrated National Disability Strategy (INDS).
     

    ASSESSMENT CRITERION 2 
    Policies and procedures in an organisation are interpreted and an indication is given of whether they are aligned to the Code of Good Practice. 

    ASSESSMENT CRITERION 3 
    The responsibility of the organisation in terms of Employee Assistance Programmes, employee wellbeing and the provision of medical schemes is explained and an indication is given of the consequences for businesses that ignore these aspects. 

    SPECIFIC OUTCOME 3 
    Investigate ways of facilitating access for people with disabilities. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The advantages and disadvantages of inclusion are explained with reference to a selected organisation, society and the disabled. 

    ASSESSMENT CRITERION 2 
    Physical amenities in a specific organisation are examined to determine accessibility for the disabled. 

    ASSESSMENT CRITERION 3 
    Ways of facilitating access to the business of an organisation are identified for employees, customers, clients and society at large. 

    ASSESSMENT CRITERION 4 
    Techniques for communicating with persons with disabilities are discussed in terms of social integration, stereotyping and behaviour guidelines. 
    ASSESSMENT CRITERION NOTES 
    Preferred terminology, non-patronising behaviour. 

    ASSESSMENT CRITERION 5 
    Ways in which employees can support colleagues and clients or customers who are disabled are identified and a plan is proposed to create awareness in a specific organisation. 

    SPECIFIC OUTCOME 4 
    Identify practices required when employing disabled people. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The role of job/work profiles and career pathing in the employment of people with disability is explained and an indication is given of when discrimination is justifiable. 

    ASSESSMENT CRITERION 2 
    The importance of selecting the right person for the right job is explained with reference to people with disabilities. 

    ASSESSMENT CRITERION 3 
    Ways in which people with disability can be reasonably accommodated in a specific workplace are investigated and an indication is given of how organisations can be proactive. 

    ASSESSMENT CRITERION 4 
    Issues or aspects that should be included in an induction programme are identified with a view to the inclusion and reasonable accommodation of disabled people in the workplace. 
    ASSESSMENT CRITERION RANGE 
    Induction programme should include sensitisation of employees and accommodation of disabled employees.
     

    ASSESSMENT CRITERION 5 
    The financial implications if employers do not comply with the Code of Good Practice and legislation relating to the employment disabled people are identified with examples. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Anyone assessing a candidate against this unit standard must be registered as an assessor with the relevant ETQA or ETQA where a Memorandum of Understanding (MOU) exists with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard must be accredited as a provider through the relevant ETQA or ETQA where a Memorandum of Understanding (MOU) exists with the relevant ETQA.
  • Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines and the agreed ETQA procedures. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    N/A 

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO COLLECTING 
    The learner is able to collect, organise and evaluate information in investigating ways to facilitate access to a business for people with disabilities. 

    UNIT STANDARD CCFO DEMONSTRATING 
    The learner is able to see the world as a set of related systems by identifying the cost implications of non-compliance. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard replaces unit standard 114934, "Explain the concept of disability and the associated challenges for an organisation", Level 3, 3 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  49256   Further Education and Training Certificate: Counselling  Level 4  NQF Level 04  Reregistered  2023-06-30  HW SETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.