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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Clean above the floor surfaces 
SAQA US ID UNIT STANDARD TITLE
243199  Clean above the floor surfaces 
ORIGINATOR
SGB Hygiene & Cleaning Services 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Cleaning, Domestic, Hiring, Property and Rescue Services 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 1  NQF Level 01 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
12523  Clean above the floor surfaces  Level 1  NQF Level 01  Complete 

PURPOSE OF THE UNIT STANDARD 
Learners credited with this unit standard will be able to clean a variety of above the floor surfaces found in a residential, commercial, industrial or institutional environment.

Qualifying learners are able to:
  • Plan and prepare for cleaning above the floor surfaces.
  • Clean above the floor surfaces.
  • Perform end of task procedures after cleaning above the floor surfaces. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners are competent in:
  • Communication at ABET Level 3.
  • The Unit standards:
    > Understand basic cleaning principles (Level 1).
    > Use chemicals in the cleaning services environment (Level 1). 

  • UNIT STANDARD RANGE 
  • The scope of this unit standard is for any person who needs to clean above the floor surfaces found in a residential, commercial, industrial or institutional environment.
  • In the context of this unit standard, above the floor surfaces could include, but is not limited to, office and domestic furniture, cupboards, cabinets, picture frames, windowsills, bookshelves, lamps, telephones, ashtrays and wastepaper baskets or dustbins. Typically, the range excludes kitchen appliances, production equipment and machinery, and electronic office equipment such as computers, fax and copier machines. 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Plan and prepare for cleaning above the floor surfaces. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Personal protective equipment is used in accordance with worksite procedures. 

    ASSESSMENT CRITERION 2 
    The reasons for using Personal protective equipment are explained in terms of General Safety Regulations. 
    ASSESSMENT CRITERION RANGE 
    Personal protective equipment includes, but is not limited to, overalls, gloves and dust mask.
     

    ASSESSMENT CRITERION 3 
    Above the floor surfaces to be cleaned are identified in accordance with the scope of work, access and the cleaning specification. 
    ASSESSMENT CRITERION RANGE 
  • Range of above the floor surfaces could include, but is not limited to, office and domestic furniture, cupboards, cabinets, picture frames, windowsills, bookshelves, lamps, telephones, ashtrays and wastepaper baskets or dustbins.
  • Typically, the range excludes kitchen appliances, production equipment and machinery, and electronic office equipment such as computers, fax and copier machines.
     

  • ASSESSMENT CRITERION 4 
    The correct cleaning process for each above the floor surface is identified in accordance with the worksite procedure and basic cleaning principles. 

    ASSESSMENT CRITERION 5 
    Correct equipment, consumables and chemicals are selected for the identified tasks and reasons for the selection are explained in accordance with the worksite procedure. 
    ASSESSMENT CRITERION RANGE 
    Equipment, consumables and chemicals could include, but is not limited to vacuum cleaners and accessories; buckets; brushes, dusters, cloths and sponges; detergents, deodorisers and polishes for wood, metals and glass.
     

    SPECIFIC OUTCOME 2 
    Clean above the floor surfaces. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The reasons why electronic equipment should not be unplugged, before establishing that it is safe to do so, is explained in accordance with worksite procedures. 

    ASSESSMENT CRITERION 2 
    Above the floor surfaces are cleaned in accordance with worksite procedures and basic cleaning principles. 
    ASSESSMENT CRITERION RANGE 
    A variety of at least four surfaces should be cleaned.
     

    ASSESSMENT CRITERION 3 
    The reasons for using colour coded and/or disposable cleaning items are explained according to hygienic principles. 

    ASSESSMENT CRITERION 4 
    The hygienic reasons for paying special attention to cleaning hand contact surfaces is explained in terms of cross contamination. 

    ASSESSMENT CRITERION 5 
    Cleaned items are left or replaced in their correct positions and the reasons for doing so are explained according to the cleaning specification. 

    SPECIFIC OUTCOME 3 
    Perform end-of-task procedures after cleaning above the floor surfaces. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The reasons for checking cleaned above the floor surfaces are explained, in accordance with ensuring customer satisfaction. 

    ASSESSMENT CRITERION 2 
    All above the floor surfaces cleaned are checked, in accordance with worksite procedures and basic cleaning principles. 

    ASSESSMENT CRITERION 3 
    All waste generated during the cleaning of above the floor surfaces is disposed of in accordance with worksite procedures and environmental principles. 

    ASSESSMENT CRITERION 4 
    All equipment, consumables and chemicals used for cleaning above the floor surfaces are removed, cleaned and/or laundered and are stored in accordance with worksite procedures. 

    ASSESSMENT CRITERION 5 
    Problems and damage identified during the cleaning of above the floor surfaces are reported, in accordance with worksite procedures. 
    ASSESSMENT CRITERION RANGE 
    Problems and damage could include, but is not limited to, accidents and personal injury, damaged/missing equipment and/or personal protective equipment; insufficient or incorrect chemicals and/or consumables, staff problems, customer requirements, the cleaning schedule and scratched, dented, cracked or broken above the floor surfaces.
     


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Any institution or provider offering learning that will enable achievement of this unit standard must be accredited by the relevant ETQA.
  • Anyone assessing a learner against this unit standard must be a constituent assessor registered by the relevant ETQA.
  • Both internal and external moderation of the assessment will be quality assured by the relevant ETQA in accordance with their published policies and procedures. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Basic cleaning principles applicable to cleaning above the floor surfaces.
  • The use of cleaning chemicals applicable to cleaning above the floor surfaces. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems that might occur during the cleaning of above the floor surfaces such as making adjustments to the cleaning schedule when an area scheduled for cleaning is being occupied. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of a cleaning team when cleaning above the floor surfaces. 

    UNIT STANDARD CCFO ORGANISING 
    Organize and manage oneself and one's activities responsibly and effectively during the processes of planning, preparing, cleaning and checking the quality of above the floor surface cleaning. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, organise and evaluate information relating to surfaces, cleaning procedures, cleaning specifications and cleaning frequencies during the cleaning of above the floor surfaces. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively when cleaning above the floor surfaces by using oral and/or written language skills when reporting. 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically, showing responsibility towards the environment and health of others by disposing of waste correctly and the use of equipment, chemicals and processes in cleaning above the floor surfaces. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems by recognising the importance of planning before cleaning above the floor surfaces. 

    UNIT STANDARD CCFO CONTRIBUTING 
    Contribute to the full personal development of each learner and the social and economic development of society at large by:
  • Participating as a responsible citizen in the life of local, national and global communities by implementing environmental cleaning methods.
  • Being culturally sensitive across a range of social contexts by considering the customer during the cleaning of above the floor surfaces. 

  • UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard replaces unit standard 12523, ' Clean above the floor surfaces ', Level 1, 4 credits.

    Supplementary information

    Definition of terms within this unit standard:
  • Access refers to the authority to enter an area to clean above the floor surfaces without disturbing people in or near that area.
  • Cleaning services environment refers to anywhere where cleaning takes place.
  • Cleaning specification refers to the list of items to be cleaned and the frequency of cleaning agreed.
  • Environment (as in 'a residential, commercial, industrial or institutional environment') refers to buildings or structures that contain above the floor surfaces to be cleaned.
  • Frequency refers to the regularity or schedule of cleaning for specific above the floor items e.g. daily, weekly, monthly etc.
  • Scope of work refers to the areas in which cleaning above the floor surfaces is to take place.
  • Worksite procedure refers to the method of cleaning an above the floor surface that has been identified and agreed. 

  • QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  57937   General Education and Training Certificate: Hygiene and Cleaning  Level 1  NQF Level 01  Reregistered  2023-06-30  SERVICES 
    Elective  80786   National Certificate: Home-Care Practices  Level 2  NQF Level 02  Reregistered  2023-06-30  SERVICES 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.