SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Define overall public sector culture and values and apply to own work context 
SAQA US ID UNIT STANDARD TITLE
242903  Define overall public sector culture and values and apply to own work context 
ORIGINATOR
SGB Public Administration and Management 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Public Administration 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 4  NQF Level 04 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This Unit Standard is intended for public sector officials involved with the service delivery activities in order to render services to the communities, stakeholders and other related role players that interact with the public sector.

The qualifying learner is capable of:
  • Identifying what is meant by the concept of 'organisational culture' and identifying the typical culture of the public sector environment.
  • Identifying what is meant by the concept of 'work values' and highlight what the public sector mission and values are related thereto.
  • Identifying how individuals contribute to the value chain of an organisation with specific reference to the public sector environment.
  • Integrating overall public sector culture and values into own team and work context. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    All learners accessing this qualification must be competent in:
  • Communication NQF Level 3.
  • Mathematical Literacy NQF Level 3.
  • Computer Literacy NQF Level 3. 

  • UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Identify what is meant by the concept of 'organisational culture' and identify the typical culture of the public sector environment. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The history and theories relating to 'organisational culture' are examined and understood. 

    ASSESSMENT CRITERION 2 
    Typical components of culture generically and of organisations particularly are examined and related critically to public sector organisations. 

    ASSESSMENT CRITERION 3 
    Cultural elements of public sector organisations are examined and explained with examples. 

    ASSESSMENT CRITERION 4 
    The value of establishing a public service ethos of commitment to critical service values is explained and understood. 

    ASSESSMENT CRITERION 5 
    The risk, and threats of failing to establish a service culture in the public sector is understood and explained with examples. 

    SPECIFIC OUTCOME 2 
    Identify what is meant by the concept of 'work values' and highlight what the public sector mission and values are related thereto. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The concept of 'work-values' is analysed generically in the context of work and specifically in the context of work in the public service. 
    ASSESSMENT CRITERION RANGE 
    'Work-values' include, but are not limited to, personal values, employers' values, end-users values, and categories and hierarchies of values.
     

    ASSESSMENT CRITERION 2 
    The basis of values in ethical systems and the purpose and value of codes of conduct is examined and explained. 

    ASSESSMENT CRITERION 3 
    The management concepts of 'mission', and 'values' are described and understood in planning and implementing organisation objectives. 

    ASSESSMENT CRITERION 4 
    'Work values' are related to the mission and values of the public service and areas of congruence and conflict understood and explained. 

    SPECIFIC OUTCOME 3 
    Identify how individuals contribute to the value chain of an organisation with specific reference to the public sector environment. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The concept of a value chain is explained in generic and public sector contexts. 
    ASSESSMENT CRITERION RANGE 
    Value chains include, but are not limited to, processed that produce performance, service, and quality.
     

    ASSESSMENT CRITERION 2 
    Roles within a value chain are examined generally and in the context of the individuals own position within value chains. 

    ASSESSMENT CRITERION 3 
    The individual's role in the value chain of the public service department is analysed and explained. 

    ASSESSMENT CRITERION 4 
    The individual's role in the value chain own public service workplace is analysed and explained. 

    ASSESSMENT CRITERION 5 
    The effect on public service value chains of improved or decreased personal performance is examined and discussed. 

    SPECIFIC OUTCOME 4 
    Integrate overall public sector culture and values into own team and work context. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The components of public sector culture are identified and understood. 

    ASSESSMENT CRITERION 2 
    The components of public sector values are identified and understood. 

    ASSESSMENT CRITERION 3 
    The components, knowledge areas and skills of own team and/or work context are identified and understood. 

    ASSESSMENT CRITERION 4 
    The concept 'integration' is discussed generically and applied to the integration of public sector culture and values into own team and work context. 

    ASSESSMENT CRITERION 5 
    The benefits and value of integration and the hazards of disintegration are explained with examples. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Any individual wishing to be assessed (including through RPL) against this unit standard may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard or assessing this unit standard must be accredited as a provider with the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA at its discretion. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Public sector policies and procedures.
  • The concept of values and culture.
  • Public sector mission, vision and values.
  • Team/unit mission, vision and values.
  • The principles of integrating public sector values and mission into own work objectives and values. 

  • UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems using critical and creative thinking processes to integrate public sector culture and values into own work values. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of a team, group, organisation or community to participate in enhancing the overall values and culture of the organisation. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one's activities responsibly in order to effectively integrate overall public sector values and mission into own work context. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate how values inform the overall culture of an organisation and own work context. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using visual, mathematical and/or language in the modes of oral and/or written persuasion to engage with others in ensuring that public sector values are maintained. 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically, showing responsibility to the environment and health of others, to find out more about overall public sector values, mission and culture via intranet. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of interrelated systems by recognising that problem solving contexts relating to the public sector value system and culture do not exist in isolation and that a variety of internal and external factors can the affect them. 

    UNIT STANDARD CCFO CONTRIBUTING 
    Participate as responsible citizens in the life of local, national and global communities by ensuring that own work values reflect the overall values, mission and objectives of the public sector. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  57824   Further Education and Training Certificate: Public Administration  Level 4  NQF Level 04  Reregistered  2023-06-30  PSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. Acrodia Investments 
    2. Akhona Skills Fountain and Trading 
    3. Amaqamu Project Management &Consulting 
    4. AUBREY NYIKO BUSINESS ENTERPRISES 
    5. Batho Fela Ordinary People 
    6. Better Best Skills Development 
    7. Boland College Head Office 
    8. Dee's Training (PTY) LTD 
    9. E-Login Business Institute (Pty) Ltd 
    10. Edutel Public Service Company 
    11. Extribyte (Pty) Ltd 
    12. Free State Training and Development Institute 
    13. GATYANA TRAINING ACADEMY 
    14. Globalwise Training & Consulting (PTY) Ltd. 
    15. Harvitex cc 
    16. HDPSA GROUP (PTY) LTD 
    17. IQ Skills Academy (PTY) LTD. 
    18. Jeppe College of Commerce and Computer Studies 
    19. Khoali Education, Training and development consultants 
    20. KHOSITHI TRAINING 
    21. KMS COLLEGE 
    22. LEMARK TRAINING & DEVELOPMENT 
    23. Letlhogela Business Consulting Pty Ltd 
    24. Makavila Suppliers CC. 
    25. Mmalethabo Consulting 
    26. Motheo FET College - Bloemfontein Campus 
    27. Mowils Consultants 
    28. Mtk Corporation Solutions 
    29. Mvelaphanda Technologies 
    30. Pro-Active Public Services College (Pty) Ltd 
    31. Pro-African College (PTY) LTD 
    32. PRODIGY BUSINESS SERVICES (PTY) LTD 
    33. Provincial Public Service Training Academy Province of Kwazulu Natal 
    34. RAMAZWI SECURITY SERVICES CC 
    35. Reflections Development Institute 
    36. Regen Institute of Leadership and Management Education 
    37. Regenesys School of Public Management 
    38. Saint Colonel Graduate Institute (PTY) Ltd 
    39. SIMS KHULA TRAINING SKILLS DEVELOPMENT 
    40. The People Architects 
    41. TIPP SOLUTIONS CC 
    42. Tloumogale Business Development & Consulting 
    43. Trainyoucan 
    44. Ukhozi Consulting Cleaning Services 
    45. Umfolozi FET College - Central Office 
    46. University of Fort Hare 
    47. V HERRMANNSEN AND ASSOCIATES CC 
    48. VUSHENI LEARNING ACADEMY 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.