SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Conduct a structured meeting 
SAQA US ID UNIT STANDARD TITLE
242816  Conduct a structured meeting 
ORIGINATOR
SGB Generic Management 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Generic Management 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 4  NQF Level 04  5 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2026-06-30   2029-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
13914  Conduct a formal meeting  Level 3  NQF Level 03  3   
243951  Plan and conduct a meeting  Level 4  NQF Level 04  4   

PURPOSE OF THE UNIT STANDARD 
This unit standard introduces the junior manager to the preparation and procedures required in conducting a structured meeting to ensure that objectives are achieved.

This unit standard is intended for junior managers of organisations.

The qualifying learner is capable of:
  • Preparing for a meeting.
  • Conducting a meeting.
  • Dealing with differing views in a meeting.
  • Distributing records of a meeting. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Learners should be competent in Communication and Mathematical Literacy at NQF Level 3. 

    UNIT STANDARD RANGE 
  • 'Documentation' includes, but is not limited to, notice of meeting, agenda, records of previous meeting and any other supporting information to support decision making and problem solving.
  • Physical arrangements for meetings include, but are not limited to, printing, venue, refreshments and equipment needed.
  • 'Area of responsibility' includes, but is not limited to, cost centre, section, department or team.
  • 'Junior managers' include, but are not limited to, team leaders, supervisors, foremen and section heads.
  • 'Standard Operating Procedures' (SOPs) may comprise formal written documents or accepted practices in the organisation.
  • 'Organisation' includes but is not limited to, workplace, work context, work unit, company, department or section. 
    		•

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Prepare for a meeting. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Physical arrangements and attendees required for a meeting are identified and a checklist is prepared and actioned in terms of Standard Operating Procedures. 

    ASSESSMENT CRITERION 2 
    The purpose of an agenda, the expected outcomes of the meeting, the process of placing items on the agenda and the roles of participants are explained in terms of Standard Operating Procedures. 

    ASSESSMENT CRITERION 3 
    The purpose of recording a meeting is explained according to Standard Operating Procedures. 

    ASSESSMENT CRITERION 4 
    Documents required for a meeting are checked for accuracy and completeness and distributed, according to Standard Operating Procedures. 

    ASSESSMENT CRITERION 5 
    Minutes of the previous meeting are checked for accuracy and completeness. 

    SPECIFIC OUTCOME 2 
    Conduct a meeting. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    A meeting is conducted according to a preplanned agenda, and/or Standard Operating Procedures. 

    ASSESSMENT CRITERION 2 
    Opportunities are created to allow effective participation by people attending the meeting. 

    ASSESSMENT CRITERION 3 
    Discussions are summarised and recorded to indicate proposed action, completion date and person responsible. 

    SPECIFIC OUTCOME 3 
    Demonstrate techniques to deal with differing views during a meeting. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Identify techniques to overcome potential lack of progress due to differing opinions during the meeting according to recognised theory and practice. 

    ASSESSMENT CRITERION 2 
    A technique is used to create progress in a meeting according to recognised theory and practice. 
    ASSESSMENT CRITERION RANGE 
    Techniques include, but are not limited to, summarising, redirecting, paraphrasing, rephrasing, gate keeping and repeating.
     

    SPECIFIC OUTCOME 4 
    Distribute records for a meeting. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Records are compiled in such a way to enable the decisions of a meeting to be implemented. 

    ASSESSMENT CRITERION 2 
    Records are checked to ensure that they are an accurate reflection, prior to distribution. 

    ASSESSMENT CRITERION 3 
    The meeting is reviewed and suggestions for improvement are made to enhance the effectiveness of future meetings. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • This Unit Standard will be assessed by an assessor and moderated by a moderator, registered with the relevant accredited ETQA responsible for the quality assurance of this Unit Standard.
  • Any institution offering learning that will enable achievement of this Unit Standard must be accredited as a provider through the appropriate quality assuring ETQA, or Learning Programme approval with an ETQA that has a Memorandum of Understanding with the quality assuring ETQA.
  • Verification (external moderation) of assessment and moderation by the provider, will be conducted by the relevant quality assuring ETQA according to the moderation guidelines in the relevant Qualification and the agreed ETQA policy and procedures.
  • An individual wishing to be assessed through RPL against this Unit Standard, may apply to an assessment agency or provider institution accredited by the relevant quality assuring ETQA, or by an ETQA that has a formal agreement/accreditation with the relevant quality assuring ETQA. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    N/A 

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO ORGANISING 
    Learners are able to collect, organise and evaluate information when preparing for a meeting. 

    UNIT STANDARD CCFO COLLECTING 
    The learner is able to collect, organise and critically evaluate information by ensuring that the required documentation is collated for a meeting. 

    UNIT STANDARD CCFO COMMUNICATING 
    Learners are able to communicate effectively and responsibly while conducting a meeting. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Learners are able to demonstrate an understanding of the world as a set of related systems recognising how to deal with differing viewpoints while conducting a meeting. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard replaces unit standard 13914, which is "Conduct a formal meeting", level 3, 3 credits.
    This unit standard replaces unit standard 243951, Plan and conduct a meeting, Level 4, 4 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  59098   Further Education and Training Certificate: Gaming Supervision  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  CATHSSETA 
    Core  57712   Further Education and Training Certificate: Generic Management  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  As per Learning Programmes recorded against this Qual 
    Core  65989   Further Education and Training Certificate: Human Settlements Development  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  CETA 
    Core  58337   Further Education and Training Certificate: Trade Union Practice  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  ETDP SETA 
    Core  65529   Further Education and Training Certificate: Transport Operations  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  TETA 
    Core  80046   National Certificate: Tactical Road Traffic Operations  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  SAS SETA 
    Elective  66449   National Certificate: Foundry Operations  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2013-11-07  MERSETA 
    Elective  58719   National Certificate: Metals Processing  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  MERSETA 
    Elective  63409   National Certificate: Wholesale and Retail Operations  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  W&RSETA 
    Elective  71949   Further Education and Training Certificate: Automotive Components: Manufacturing and Assembly  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  MERSETA 
    Elective  78883   Further Education and Training Certificate: Autotronics  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  MERSETA 
    Elective  58761   Further Education and Training Certificate: Early Childhood Development  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  ETDP SETA 
    Elective  65589   Further Education and Training Certificate: High Speed Inter-City Commuter Railway Operations  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  TETA 
    Elective  79687   Further Education and Training Certificate: Metal and Engineering Manufacturing Processes  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  MERSETA 
    Elective  64209   Further Education and Training Certificate: Metals Production  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  77963   Further Education and Training Certificate: Mining/Exploration Geology  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  MQA 
    Elective  58779   Further Education and Training Certificate: Production Technology  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  MERSETA 
    Elective  57713   Further Education and Training Certificate: Specialist Security Practices  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  SAS SETA 
    Elective  66190   National Certificate: Adventure Based Learning  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  CATHSSETA 
    Elective  58473   National Diploma: Freight Handling Logistics  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  TETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
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    8. AL Development Services cc 
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    13. Arden School of Management 
    14. Asakhe Education Network 
    15. Ashley Kriel Skills Development Centre 
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    17. Aubrey Nyiko Business Enterprise cc 
    18. Avax Training Development 
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    20. Ayaba Consultants Pty Ltd 
    21. B T Group of Companies PTY Ltd 
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    23. BDCE 
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    62. Edu Funda Learning Centre Pty Ltd 
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    65. Edutel Skills Development Pty Ltd 
    66. ELIJAH BARAYI MEMORIAL TRAINING CENTRE 
    67. Empilweni Management Solutions cc 
    68. Enjo Consultants Pty Ltd 
    69. Environment and Language Education Trust 
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    71. Ethekwini Fire And Disaster Management Services 
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    73. False Bay Technical Vocational Education Training College 
    74. Faranang Business and Training Solutions PTY LTD 
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    78. FLUIDROCK GOVERNANCE ACADEMY (PTY) LTD 
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    88. Giver of Givers Foundation Organisation 
    89. Global Care Trading 100 CC 
    90. Golang Kulani ELC 
    91. Grassroots Adult Education and Training Trust 
    92. Gravitazz Consulting 
    93. Greater Soweto Association for Early Childhood Development 
    94. Growth Management Consulting 
    95. Gwala Training Services 
    96. Hamonate Consulting 
    97. Health Science Academy 
    98. Helpers For Life NPC 
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    100. Hope Academic And Skill Centre 
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    102. Inafrica General Trading Pty Ltd 
    103. Inkwenkwezi Private College Skills Development cc 
    104. Innovative Shared Services 
    105. Institute of Training and Education for Capacity Building 
    106. Intact Education Training and Development 
    107. Intercept Consulting and Training Solutions 
    108. Isibani Skills Academy 
    109. Isibani Soluntu 
    110. Isibuko Group Pty Ltd 
    111. Ito Focus Reagile 
    112. Izwelethu Black Diamond 
    113. Jacanas Trading 
    114. Jeppe College of Commerce and Computer Studies 
    115. Jobafrik Consulting 
    116. K Boneng Consulting Services 
    117. Kalideen Investment T/A Kalvest 
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    119. Katiso kuno Consulting 
    120. Keletsong Community Training Resource Centre 
    121. KELRU 
    122. Kez Enterprises and Consulting Pty Ltd 
    123. Kgakishe Trading And Projects (Pty) Ltd 
    124. Kgotla Trading Enterprise 
    125. Khanimamba Training And Resource Centre 
    126. Khanya Information and Development Consulting 
    127. Khululeka Community Education Centre 
    128. KITSO TRAINING AND DEVELOPMENT 
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    130. Kn Business Solutions 
    131. Kokano Pty Ltd 
    132. Kulika Training and Consultancy Pty Ltd 
    133. Kuyakhula Development Initiatives 
    134. Kwazulu Natal Experimental College 
    135. Learning Exchange Pty (Ltd) 
    136. Lehlabile Emergency Institute 
    137. Leratham Supply Distribution and Enterprise 
    138. Leronsa Trading Enterprise 
    139. Lesedi Educare Association 
    140. Lesias Educational Services 
    141. Letlhokoa Management Services Cc 
    142. Little Elephant Training Centre For Early Educationt a LETCEE 
    143. LITTLE LEADERS GROUP PTY LTD 
    144. Loago Institute Pty Ltd 
    145. Lumiere Holdings 
    146. Lynne Hobbs cc 
    147. M.I.C. Training And Development 
    148. Mabuya Amahle Trading 
    149. Majahd Educational Services Multi Purpose Primary Co operative Limited 
    150. Makaota Training Consultants 
    151. Makwedeng Training 
    152. Mamuhle Academy 
    153. Marematlou Training Institute 
    154. Mashmp Holdings 
    155. Masikhule Early Childhood Development Centre NPC 
    156. MASM Trading Enterprise (Pty) Ltd 
    157. Masmab 
    158. MASS COMUTER TRAINING AND PRINTERS 
    159. Maths Centre Incorporating Sciences 
    160. MENTORNET PTY LTD 
    161. Metheho Leadership Academy Pty Ltd 
    162. MIDLANDS COMMUNITY COLLEGE 
    163. Mimosa Business Consultants 
    164. Mintirho Development Services 
    165. Mml Consulting Cc. 
    166. Mod-Mosh Projects And Consulting (Pty) Ltd 
    167. Monepe Holdings Pty Ltd 
    168. Mortarboard Training Solutions 
    169. Moseki Consulting Engineering Training & Development (Pty) Ltd 
    170. Motheo Training Institute Trust 
    171. MTHENGENYA & ASSOCIATES 
    172. Natal Early Learning Resource Unit NPC 
    173. Nemalale Eagles Consultancy Cc 
    174. Netgrow Training Solutions 
    175. Networx for Career Development 
    176. New Beginnings Training and Development Organisation 
    177. Next Step Academy Pty Ltd 
    178. Noni Community Development 
    179. Northlink College 
    180. Ntataise 
    181. Ntataise Lowveld Trust 
    182. Ntsangalala Business Enterprise 
    183. Orchards Graduate School Pty Ltd 
    184. ORT SA Cape Trust 
    185. Osolwazi Further Education And Training 
    186. Petra Institute of Development 
    187. Petra institute of Development PTY Ltd 
    188. PHALANE SAFETY CONSULTANT AND TRAINING PROVIDERS PTY LTD 
    189. Pioneer Business Consulting 
    190. PMA Holding Pty Ltd 
    191. PND Academy of Learning cc 
    192. PNJ TRAINING ACADEMY NPC 
    193. POPUP Upliftment 
    194. Port Elizabeth TVET College 
    195. Prestige Leaders Consulting (Pty) Ltd 
    196. Primeserv Corporate Solutions (Pty) Ltd 
    197. Pro Ed Training 
    198. Progressive School Of Business And Engineering (Pty) 
    199. Progressive Training Centre Pty Ltd 
    200. Provincial Public Service Training Academy Province of Kwazulu Natal 
    201. Ptdev (Pty) Ltd 
    202. Qabuka-Vuka Development Trading 
    203. Qeda Higher Training Institute 
    204. Rampadise Education Training Development Centre 
    205. Ratomac Trading Consultants (Pty) Ltd 
    206. RCH Investments (Pty) Ltd 
    207. Realeboga Bakubung Training and Development Agency 
    208. Realeboga Development Services 
    209. Regen Institute of Leadership and Management Education 
    210. REGIONAL EDUCARE COUNCIL 
    211. Reyapele Human and Organisational Development 
    212. Rhuboni 
    213. Right 4 u College PTY Ltd 
    214. Royal Impression Academy 
    215. Royalty Edu Home Pty Ltd 
    216. Rthu Energy And Logistics (Pty) Ltd 
    217. SA Maritime School and Transport College 
    218. Safe and Sound Learning Association 
    219. Sebenzisanane Human Capital 
    220. Semase Institute Community Training and Development Pty Ltd 
    221. Senelo Trading Cc 
    222. Sherq Global Pty Ltd 
    223. Shiloh Training Pty Ltd 
    224. Siragelaphambili Abet Skills Development 
    225. Sisazi Consulting 
    226. Siyahluma Education Institute PTY Ltd 
    227. SIYATHELA EARLY LEARNING ASSOCIATION 
    228. Siyathuthuka Nursery School 
    229. Siza Nesu Training And Consultants 
    230. SK Empire Consultancy 
    231. South African Congress For Early Childhood Development 
    232. South African Corporate Training Association 
    233. South West Gauteng TVET College 
    234. Spectrium 
    235. Step Ahead Academy (Pty) Ltd 
    236. Summat Training Institute 
    237. Sunshine Community Outreach Ministry of Youth With A Mission 
    238. Swaranang Management Consulting Cc 
    239. T Mabuya Associates Pty Ltd 
    240. Tasc Business Consulting And Training 
    241. Teachers Learning Centre Pty Ltd 
    242. TECHNOFIELD 
    243. Tekollo Trading Pty Ltd 
    244. Tembe Service Providers 
    245. The Iscariota Group Pty Ltd 
    246. The Matthew Goniwe School of Leadership and Governance 
    247. THE SKILLS EXTENSION TRAINING COMPANY 
    248. Thinking Mind Trading 
    249. Thobologo Training And Education Group 
    250. Thubelihle Graduate Institute 
    251. Thukakgaladi Integrated Development Project 
    252. THUSANANG TRUST 
    253. Thuto Botshabelo Training and Projects Pty Ltd 
    254. Thuto Lere Community Empowerment Programme 
    255. Tlhalefang Holdings 
    256. Training Consultant and SD College 
    257. Transafric Consulting Pty Ltd 
    258. TREE 
    259. Tsebong Training Centre 
    260. Tshepang Educare Trust 
    261. Tshepo Hope Consulting 
    262. Tshwane Training Institute (Pty) Ltd. 
    263. Tumpu Trading And Projects 
    264. Twilight Lehlabile Construction Pty Ltd 
    265. Ubuntu Care and Development 
    266. UMO LEARNING SUPPORT SYSTEM 
    267. Unathi Training 
    268. Universal College Outcomes SA 
    269. University Of Business Excellence(Pty)Ltd 
    270. University Of Intellectual Excellence (Pty)Ltd 
    271. Varsity Institute of Science &Technology 
    272. Vhutshilo Health And Training Organisation 
    273. Vicmat Consultants 
    274. Vumilia Africa Group 
    275. Vuselela TVET College 
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    277. WESTERN COLLEGE FOR FURTHER EDUCATION AND TRAINING 
    278. Work Skills Resources cc 
    279. World Pace Development And Training Institute 
    280. World Wide Education Providers Pty Ltd 
    281. XO EDUCATION Pty Ltd 
    282. Yellow Media Learning Institute Pty Ltd 
    283. Yes We Can Consulting Pty Ltd 
    284. Zamokuhle Our Little People 
    285. Zealot Business College 
    286. Zisize Educational Trust 
    287. Zwavhudi Business School (Pty) Ltd 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.