SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Conduct a structured meeting 
SAQA US ID UNIT STANDARD TITLE
242816  Conduct a structured meeting 
ORIGINATOR
SGB Generic Management 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Generic Management 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 4  NQF Level 04  5 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2026-06-30   2029-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
13914  Conduct a formal meeting  Level 3  NQF Level 03  3   
243951  Plan and conduct a meeting  Level 4  NQF Level 04  4   

PURPOSE OF THE UNIT STANDARD 
This unit standard introduces the junior manager to the preparation and procedures required in conducting a structured meeting to ensure that objectives are achieved.

This unit standard is intended for junior managers of organisations.

The qualifying learner is capable of:
  • Preparing for a meeting.
  • Conducting a meeting.
  • Dealing with differing views in a meeting.
  • Distributing records of a meeting. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Learners should be competent in Communication and Mathematical Literacy at NQF Level 3. 

    UNIT STANDARD RANGE 
  • 'Documentation' includes, but is not limited to, notice of meeting, agenda, records of previous meeting and any other supporting information to support decision making and problem solving.
  • Physical arrangements for meetings include, but are not limited to, printing, venue, refreshments and equipment needed.
  • 'Area of responsibility' includes, but is not limited to, cost centre, section, department or team.
  • 'Junior managers' include, but are not limited to, team leaders, supervisors, foremen and section heads.
  • 'Standard Operating Procedures' (SOPs) may comprise formal written documents or accepted practices in the organisation.
  • 'Organisation' includes but is not limited to, workplace, work context, work unit, company, department or section. 
    		•

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Prepare for a meeting. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Physical arrangements and attendees required for a meeting are identified and a checklist is prepared and actioned in terms of Standard Operating Procedures. 

    ASSESSMENT CRITERION 2 
    The purpose of an agenda, the expected outcomes of the meeting, the process of placing items on the agenda and the roles of participants are explained in terms of Standard Operating Procedures. 

    ASSESSMENT CRITERION 3 
    The purpose of recording a meeting is explained according to Standard Operating Procedures. 

    ASSESSMENT CRITERION 4 
    Documents required for a meeting are checked for accuracy and completeness and distributed, according to Standard Operating Procedures. 

    ASSESSMENT CRITERION 5 
    Minutes of the previous meeting are checked for accuracy and completeness. 

    SPECIFIC OUTCOME 2 
    Conduct a meeting. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    A meeting is conducted according to a preplanned agenda, and/or Standard Operating Procedures. 

    ASSESSMENT CRITERION 2 
    Opportunities are created to allow effective participation by people attending the meeting. 

    ASSESSMENT CRITERION 3 
    Discussions are summarised and recorded to indicate proposed action, completion date and person responsible. 

    SPECIFIC OUTCOME 3 
    Demonstrate techniques to deal with differing views during a meeting. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Identify techniques to overcome potential lack of progress due to differing opinions during the meeting according to recognised theory and practice. 

    ASSESSMENT CRITERION 2 
    A technique is used to create progress in a meeting according to recognised theory and practice. 
    ASSESSMENT CRITERION RANGE 
    Techniques include, but are not limited to, summarising, redirecting, paraphrasing, rephrasing, gate keeping and repeating.
     

    SPECIFIC OUTCOME 4 
    Distribute records for a meeting. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Records are compiled in such a way to enable the decisions of a meeting to be implemented. 

    ASSESSMENT CRITERION 2 
    Records are checked to ensure that they are an accurate reflection, prior to distribution. 

    ASSESSMENT CRITERION 3 
    The meeting is reviewed and suggestions for improvement are made to enhance the effectiveness of future meetings. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • This Unit Standard will be assessed by an assessor and moderated by a moderator, registered with the relevant accredited ETQA responsible for the quality assurance of this Unit Standard.
  • Any institution offering learning that will enable achievement of this Unit Standard must be accredited as a provider through the appropriate quality assuring ETQA, or Learning Programme approval with an ETQA that has a Memorandum of Understanding with the quality assuring ETQA.
  • Verification (external moderation) of assessment and moderation by the provider, will be conducted by the relevant quality assuring ETQA according to the moderation guidelines in the relevant Qualification and the agreed ETQA policy and procedures.
  • An individual wishing to be assessed through RPL against this Unit Standard, may apply to an assessment agency or provider institution accredited by the relevant quality assuring ETQA, or by an ETQA that has a formal agreement/accreditation with the relevant quality assuring ETQA. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    N/A 

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO ORGANISING 
    Learners are able to collect, organise and evaluate information when preparing for a meeting. 

    UNIT STANDARD CCFO COLLECTING 
    The learner is able to collect, organise and critically evaluate information by ensuring that the required documentation is collated for a meeting. 

    UNIT STANDARD CCFO COMMUNICATING 
    Learners are able to communicate effectively and responsibly while conducting a meeting. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Learners are able to demonstrate an understanding of the world as a set of related systems recognising how to deal with differing viewpoints while conducting a meeting. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard replaces unit standard 13914, which is "Conduct a formal meeting", level 3, 3 credits.
    This unit standard replaces unit standard 243951, Plan and conduct a meeting, Level 4, 4 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  59098   Further Education and Training Certificate: Gaming Supervision  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  CATHSSETA 
    Core  57712   Further Education and Training Certificate: Generic Management  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  As per Learning Programmes recorded against this Qual 
    Core  65989   Further Education and Training Certificate: Human Settlements Development  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  CETA 
    Core  58337   Further Education and Training Certificate: Trade Union Practice  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  ETDP SETA 
    Core  65529   Further Education and Training Certificate: Transport Operations  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  TETA 
    Core  80046   National Certificate: Tactical Road Traffic Operations  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  SAS SETA 
    Elective  66449   National Certificate: Foundry Operations  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2013-11-07  MERSETA 
    Elective  58719   National Certificate: Metals Processing  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  MERSETA 
    Elective  63409   National Certificate: Wholesale and Retail Operations  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  W&RSETA 
    Elective  71949   Further Education and Training Certificate: Automotive Components: Manufacturing and Assembly  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  MERSETA 
    Elective  78883   Further Education and Training Certificate: Autotronics  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  MERSETA 
    Elective  58761   Further Education and Training Certificate: Early Childhood Development  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  ETDP SETA 
    Elective  65589   Further Education and Training Certificate: High Speed Inter-City Commuter Railway Operations  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  TETA 
    Elective  79687   Further Education and Training Certificate: Metal and Engineering Manufacturing Processes  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  MERSETA 
    Elective  64209   Further Education and Training Certificate: Metals Production  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  77963   Further Education and Training Certificate: Mining/Exploration Geology  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  MQA 
    Elective  58779   Further Education and Training Certificate: Production Technology  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  MERSETA 
    Elective  57713   Further Education and Training Certificate: Specialist Security Practices  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  SAS SETA 
    Elective  66190   National Certificate: Adventure Based Learning  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  CATHSSETA 
    Elective  58473   National Diploma: Freight Handling Logistics  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  TETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. Academy (Pty) Ltd 
    2. Academy of Basic Learning PTY LTD 
    3. Academy of Management and Entrepreneurial Excellence 
    4. Accreditation Training Services 
    5. AFRICA COMPETENCY DEVELOPMENT PTY LTD 
    6. Akanani Consulting (PTY) LTD 
    7. Aldabri 106 Institute for Quality Pty Ltd 
    8. ALMENTA 240 ICHAF 
    9. Amogelang Marketing and Training 
    10. Arden School of Management 
    11. Asakhe Education Network 
    12. Ashley Kriel Skills Development Centre 
    13. Asiphokuhle Training and Research Institute 
    14. Aubrey Nyiko Business Enterprise cc 
    15. Avax Training Development 
    16. Axolemahle Business Enterprise 
    17. Ayaba Consultants Pty Ltd 
    18. B T Group of Companies PTY Ltd 
    19. Boeketlo Conference Training Pty Ltd 
    20. Boikgantsho Consulting Events cc 
    21. Bojelong Consultancy Pty Ltd 
    22. Boland College 
    23. Bordergate Events Management And Projects 
    24. Brainwave Projects 1997 PTY Ltd 
    25. Bright Storm Projects 
    26. Browers Entertainment 
    27. Buffalo City TVET College 
    28. Camblish Training Institute Pty Ltd 
    29. Carol Creche 
    30. Chuene Bosa Bosele Trading & Enterprise (PTY) LTD. 
    31. CMM Training and Development Pty Ltd 
    32. Compass Academy of Learning 
    33. Crack Down Pest Control Services 
    34. Custoda Trust 
    35. Dabulamanzi Njabulo Ndaba Consulting cc 
    36. Damelin Correspondence College (Pty) Ltd 
    37. Danearl (PTY) LTD 
    38. DAPFETC PTY Ltd 
    39. Dee s Training PTY LTD 
    40. Dicla Training and Projects 
    41. DISASTER MANAGEMENT SOLUTIONS (PTY) LTD (DMS) 
    42. Ditsela Labour Institute 
    43. Dynamic ECD Institute 
    44. Early Inspiration 
    45. Early Learning Resource Unit ELRU 
    46. Edge Training Consultancy 
    47. EDU Bless College 
    48. Edu Build Institute 
    49. Edu Experts SA 
    50. Edu Funda Learning Centre Pty Ltd 
    51. Edu P Earl Education For Practitioners in Early Childhood Development 
    52. EDUTAK PRE SCHOOL TRAINING AND DEVELOPMENT 
    53. Edutel Skills Development Pty Ltd 
    54. ELIJAH BARAYI MEMORIAL TRAINING CENTRE 
    55. Enjo Consultants Pty Ltd 
    56. Environment and Language Education Trust 
    57. Esigangeni General Trading 
    58. Ethekwini Municipality Emergency Services Training Department 
    59. False Bay Technical Vocational Education Training College 
    60. Faranang Business and Training Solutions PTY LTD 
    61. FBT Consultants CC 
    62. Feed The Babies Fund 
    63. Flavius Mareka FET College 
    64. FLUIDROCK GOVERNANCE ACADEMY (PTY) LTD 
    65. Franzos Projects 
    66. Future Families Enterprise Pty Ltd 
    67. Future Performance Training and Development 
    68. Future Teacher Pty Ltd 
    69. Gauteng City College 
    70. George Steven Academy 
    71. Giamanje TVET College 
    72. Giver of Givers Foundation Organisation 
    73. Global Care Trading 100 CC 
    74. Gogone S Trading & Projects 
    75. Golang Kulani ELC 
    76. Grassroots Adult Education and Training Trust 
    77. Gravitazz Consulting 
    78. Greater Soweto Association for Early Childhood Development 
    79. Gwala Training Services 
    80. Health Science Academy 
    81. Helpers For Life NPC 
    82. Hope Academic And Skill Centre 
    83. HWW Africa Region NPC 
    84. Inkwenkwezi Private College Skills Development cc 
    85. Innovative Shared Services 
    86. Institute of Training and Education for Capacity Building 
    87. Intact Education Training and Development 
    88. Intercept Consulting and Training Solutions 
    89. IQ Skills Academy (PTY) LTD. 
    90. Isibani Skills Academy 
    91. Isibani Soluntu 
    92. Isibuko Group Pty Ltd 
    93. Jacanas Trading 
    94. Jobafrik Consulting 
    95. Katiso kuno Consulting 
    96. Keletsong Community Training Resource Centre 
    97. KELRU 
    98. Kez Enterprises and Consulting Pty Ltd 
    99. Kgakishe Trading and Projects (PTY) LTD 
    100. Kgantsontso Trading 
    101. Kgotla Trading Enterprise 
    102. Khanimamba Training And Resource Centre 
    103. Khanya Information and Development Consulting 
    104. Khululeka Community Education Centre 
    105. KITSO TRAINING AND DEVELOPMENT 
    106. Klein Karoo Resource Centre 
    107. KOKANO PROJECTS PTY LTD 
    108. Kwazulu Natal Experimental College 
    109. Learning Exchange Pty (Ltd) 
    110. Lehlabile Emergency Institute 
    111. Leratham Supply Distribution and Enterprise 
    112. Leronsa Trading Enterprise 
    113. Lesedi Educare Association 
    114. Lesias Educational Services 
    115. Little Elephant Training Centre For Early Educationt a LETCEE 
    116. LITTLE LEADERS GROUP PTY LTD 
    117. Loago Institute Pty Ltd 
    118. Lynne Hobbs cc 
    119. M.I.C. Training and Development 
    120. Mabuya Amahle Trading 
    121. Majahd Educational Services Multi Purpose Primary Co operative Limited 
    122. Makwedeng Training 
    123. MashMP Holdings 
    124. Masikhule Early Childhood Development Centre NPC 
    125. Masmab 
    126. Maths Centre Incorporating Sciences 
    127. MENTORNET PTY LTD 
    128. METHEHO LEADERSHIP ACADEMY PTY LTD 
    129. MIDLANDS COMMUNITY COLLEGE 
    130. Mimosa Business Consultants 
    131. Mintirho Development Services 
    132. MML Consulting CC. 
    133. Mod-Mosh Projects and Consulting (PTY) LTD 
    134. Monepe Holdings Pty Ltd 
    135. Mortarboard Training Solutions 
    136. Moseki Consulting Engineering Training & Development (PTY) LTD 
    137. Motheo Training Institute Trust 
    138. Natal Early Learning Resource Unit NPC 
    139. Nemalale Eagles Consultancy CC 
    140. Netgrow Training Solutions 
    141. Networx for Career Development 
    142. New Beginnings Training and Development Organisation 
    143. Next Step Academy Pty Ltd 
    144. Nhlahle Development Agency 
    145. Noni Community Development 
    146. Northlink College 
    147. Ntataise 
    148. Ntataise Lowveld Trust 
    149. Orchards Graduate School Pty Ltd 
    150. ORT SA Cape Trust 
    151. Petra institute of Development PTY Ltd 
    152. PHALANE SAFETY CONSULTANT AND TRAINING PROVIDERS PTY LTD 
    153. Pioneer Business Consulting 
    154. PMA Holding Pty Ltd 
    155. PND Academy of Learning cc 
    156. PNJ TRAINING ACADEMY NPC 
    157. POPUP Upliftment 
    158. Port Elizabeth TVET College 
    159. Prestige Leaders Consulting (Pty) Ltd 
    160. Pro Ed Training 
    161. Progressive School of Business and Engineering (Pty) 
    162. Progressive Training Centre Pty Ltd 
    163. Provincial Public Service Training Academy Province of Kwazulu Natal 
    164. PTDEV (Pty) Ltd 
    165. Qabuka-Vuka Development Trading 
    166. Rampadise Education Training Development Centre 
    167. RCH Investments (Pty) Ltd 
    168. Realeboga Bakubung Training and Development Agency 
    169. Realeboga Development Services 
    170. Regen Institute of Leadership and Management Education 
    171. REGIONAL EDUCARE COUNCIL 
    172. Reyapele Human and Organisational Development 
    173. Rhuboni 
    174. Right 4 u College PTY Ltd 
    175. Royalty Edu Home Pty Ltd 
    176. SA Maritime School and Transport College 
    177. Safe and Sound Learning Association 
    178. Sebenzisanane Human Capital 
    179. Semase Institute Community Training and Development Pty Ltd 
    180. Senelo Trading CC 
    181. Sherq Global Pty Ltd 
    182. Shiloh Training Pty Ltd 
    183. Siragelaphambili Abet Skills Development 
    184. Sisazi Consulting 
    185. Siyahluma Education Institute PTY Ltd 
    186. SIYATHELA EARLY LEARNING ASSOCIATION 
    187. Siyathuthuka Nursery School 
    188. Siza Nesu Training and Consultants 
    189. SK Empire Consultancy 
    190. South African Congress For Early Childhood Development 
    191. South West Gauteng TVET College 
    192. Step Ahead Academy (Pty) Ltd 
    193. Sunshine Community Outreach Ministry of Youth With A Mission 
    194. SWARANANG MANAGEMENT CONSULTING CC 
    195. T Mabuya Associates Pty Ltd 
    196. Tasc Business Consulting and Training 
    197. Teachers Learning Centre Pty Ltd 
    198. TECHNOFIELD 
    199. Tekollo Trading Pty Ltd 
    200. Tembe Service Providers 
    201. The Iscariota Group Pty Ltd 
    202. The Matthew Goniwe School of Leadership and Governance 
    203. THE SKILLS EXTENSION TRAINING COMPANY 
    204. Thinking Mind Trading 
    205. Thubelihle Graduate Institute 
    206. Thukakgaladi Integrated Development Project 
    207. THUSANANG TRUST 
    208. Thuto Botshabelo Training and Projects Pty Ltd 
    209. Thuto Lere Community Empowerment Programme 
    210. Tlhalefang Holdings 
    211. Training Consultant and SD College 
    212. Transafric Consulting Pty Ltd 
    213. TREE 
    214. Tsebong Training Centre 
    215. Tshepang Educare Trust 
    216. Tshepo Hope Consulting 
    217. Twilight Lehlabile Construction Pty Ltd 
    218. Ubuntu Care and Development 
    219. UMO LEARNING SUPPORT SYSTEM 
    220. Unathi Training 
    221. Universal College Outcomes SA 
    222. UNIVERSITY OF BUSINESS EXCELLENCE(PTY)LTD 
    223. Varsity Institute of Science &Technology 
    224. Vhutshilo Health And Training Organisation 
    225. Vumilia Africa Group 
    226. Vuselela TVET College 
    227. West Coast TVET College 
    228. WESTERN COLLEGE FOR FURTHER EDUCATION AND TRAINING 
    229. Work Skills Resources cc 
    230. World Pace Development and Training Institute 
    231. World Wide Education Providers Pty Ltd 
    232. XO EDUCATION Pty Ltd 
    233. Yellow Media Learning Institute Pty Ltd 
    234. Yes We Can Consulting Pty Ltd 
    235. Zamokuhle Our Little People 
    236. Zisize Educational Trust 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.