SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Identify and explain the core and support functions of an organisation 
SAQA US ID UNIT STANDARD TITLE
242814  Identify and explain the core and support functions of an organisation 
ORIGINATOR
SGB Generic Management 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Generic Management 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 3  NQF Level 03  6 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2026-06-30   2029-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
13919  Investigate and explain the structure of a selected workplace or organisation  Level 3  NQF Level 03  10   

PURPOSE OF THE UNIT STANDARD 
This Unit Standard provides an understanding of the core and support functions of an organisation. This Unit Standard is intended for junior managers of organisations.

The qualifying learner is capable of:
  • Explaining the various core functions of an organisation.
  • Explaining the support functions of an organisation.
  • Explaining the role of a selected work unit in an organisation, in relation to the core business.
  • Investigating and explaining the difference between line and support functions in an organisation. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Learners should be competent in Communication and Mathematical Literacy at NQF Level 2. 

    UNIT STANDARD RANGE 
  • Core activities are directly related to income generated by an organisation.
  • Support functions are functions which support and indirectly contribute to the main purpose and include, but are not limited to, human resources, training and development, salaries, IT, auditing, marketing, legal, accounting/credit control and communications.
  • 'Area of responsibility' includes, but is not limited to, cost centre, section, department or team.
  • 'Work unit' includes, but is not limited to, department, section, component and category.
  • 'Junior managers' include, but are not limited to, team leaders, supervisors, foremen and section heads.
  • 'Standard Operating Procedures' (SOPs) may comprise formal written documents or accepted practices in the organisation.
  • 'Organisation' includes but is not limited to, workplace, work context, work unit, company, department or section. 
    		•

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Identify and explain the core business of an organisation. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The concept of core business is explained, with examples. 

    ASSESSMENT CRITERION 2 
    The relationships between the different core activities of an organisation are described, with examples. 

    ASSESSMENT CRITERION 3 
    A value-adding process within an organisation is explained, with examples. 

    SPECIFIC OUTCOME 2 
    Explain the types of work done within the various core activities of an organisation. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The various activities of an organisation are identified, with examples. 

    ASSESSMENT CRITERION 2 
    The work done in three different activities is explained, with examples. 

    SPECIFIC OUTCOME 3 
    Explain the role of a selected work unit in an organisation in relation to the core business. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The function of the selected work unit within an organisation is explained, in relation to the core business. 

    ASSESSMENT CRITERION 2 
    The value adding contribution that the work unit adds to the organisation is identified, with examples. 

    ASSESSMENT CRITERION 3 
    The inter-relationship between work units in achieving organisational objectives is explained. 

    SPECIFIC OUTCOME 4 
    Identify and explain the difference between the line and support functions within a selected organisation. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The concept of line and support functions is explained with examples. 

    ASSESSMENT CRITERION 2 
    The relationship between a line and support function is explained, with reference to own work unit. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • This Unit Standard will be assessed by an assessor and moderated by a moderator registered with the relevant accredited ETQA.
  • Assessors should be in possession of a relevant qualification that is at least one level higher than the level of this unit standard.
  • Training providers must be accredited by a relevant ETQA.
  • Assessment should include both formative and summative assessment. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    N/A 

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO COLLECTING 
    Learners are able to collect, organise and evaluate information when identifying and explaining the line and support functions in an organisation. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Learners are able to demonstrate an understanding of the world as a set of related systems by identifying the work performed in own work unit in relation to the work of the rest of the organisation. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard replaces unit standard 13919, "Investigate and explain the structure of a selected workplace or organisation", Level 3, 10 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  58785   National Certificate: Production Technology  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  MERSETA 
    Core  67461   Further Education and Training Certificate: Event Support  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  71989   National Certificate: Automotive Components: Manufacturing and Assembly  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  MERSETA 
    Elective  78923   National Certificate: Autotronics  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  MERSETA 
    Elective  65010   National Certificate: Aviation Support Operations  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2018-06-30  TETA 
    Elective  20184   National Certificate: Banking  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  BANKSETA 
    Elective  74189   National Certificate: Cereals, Snacks, Pasta and Condiments Manufacturing  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  FOODBEV 
    Elective  66749   National Certificate: Community Development  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  ETDP SETA 
    Elective  59365   National Certificate: Freight Forwarding and Customs Compliance  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  TETA 
    Elective  59386   National Certificate: Fresh Meat Processing  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  FOODBEV 
    Elective  63929   National Certificate: Spirits Production  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  FOODBEV 
    Elective  63869   National Certificate: Winemaking  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  FOODBEV 
    Elective  64069   Further Education and Training Certificate: Archives and Records Management  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  ETDP SETA 
    Elective  57712   Further Education and Training Certificate: Generic Management  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  As per Learning Programmes recorded against this Qual 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
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    18. Amandla Obunye Training Academy (Pty) Ltd 
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    55. Disaster Risk Management Npc 
    56. Diversity technology Training Institute 
    57. Divine Academy Skills Training 
    58. Drake Personnel SA (Pty) Ltd 
    59. Edge Training Consultancy 
    60. Edutel Services (Pty) Ltd 
    61. Edutrac (Pty) Ltd 
    62. Emanzini Staffing Solutions cc 
    63. Empilweni Management Solutions cc 
    64. ERGO BUSINESS DEVELOPMENT ACADEMY NPC 
    65. Ethekwini Fire And Disaster Management Services 
    66. Ethekwini Municipality Emergency Services Training Department 
    67. Everest Leadership cc t/a EL International 
    68. Evers Xcellence Management Consulting (Pty) Ltd. 
    69. Exousia Skills Academy 
    70. Experiential Technologies (Pty) Ltd 
    71. Fachs Business Consulting and Training 
    72. FBT Consultants CC 
    73. FlowHR (Pty) Ltd 
    74. Fundani School of Thought (pty) Ltd 
    75. FUTURE DISCOVERY TRAINING ACADEMY 
    76. Future Leaders Youth Trading 
    77. Future Performance Training Pty Ltd 
    78. Giamanje Tvet College 
    79. Global Maritime Legal Solutions Pty Ltd 
    80. Global-FM School for Facilities Management (Pty) Ltd 
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    82. GOLDBERG DE VILLIERS EN MYBURGH (Pty) Ltd 
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    88. HARRY OPPENHEIMER DIAMOND TRAINING SCHOOL NPC 
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    90. Health Science Academy 
    91. Healthy Living Consulting (PTY) LTD 
    92. Higher Grade Solutions 
    93. HR Consultancy and Learning (Pty) Ltd 
    94. HYDE PARK BUSINESS SCHOOL HPBS (PTY) LTD 
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    96. Ignite Training Academy 
    97. Ikhwezi Management and Training Institute cc 
    98. Ikusasa Lethu Projects and Training (Pty) Ltd 
    99. IM Transformation 
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    116. KALIDEEN MANAGEMENT SERVICES 
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    119. Kgakishe Trading And Projects (Pty) Ltd 
    120. Kgotla Trading Enterprise 
    121. Khanya Information and Development Consulting 
    122. KHARIGUDE SDF SOLUTIONS 
    123. KHWEZI DEVELOPMENT (PTY) LTD 
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    125. Kn Business Solutions 
    126. Kodesh Wisdom Consulting 
    127. Kokano Pty Ltd 
    128. KTSC (Pty) Ltd. 
    129. Kuriti Training and Business Consultancy 
    130. Kuyakhula Development Initiatives 
    131. Leap Entrepreneurial Development (Pty) Ltd 
    132. Learning and Performance Academy 
    133. Learning Exchange Pty (Ltd) 
    134. Leronsa Trading Enterprise 
    135. Letlhokoa Management Services Cc 
    136. Limba Holdings 
    137. LNR Training and Development (Pty)Ltd 
    138. LSC Staffing Solutions (Pty) Ltd 
    139. Lulwandle Training Consultants 
    140. Lumiere Holdings 
    141. M.I.C. Training And Development 
    142. Mafaku Consulting Services (Pty) Ltd 
    143. Makana Empire 
    144. Makaota Training Consultants 
    145. Mamuhle Academy 
    146. Manzikazi Training and Development (Pty) Ltd 
    147. Marematlou Training Institute 
    148. Mashmp Holdings 
    149. MASM Trading Enterprise (Pty) Ltd 
    150. MASS COMUTER TRAINING AND PRINTERS 
    151. Mcanyi Group (Pty) Ltd 
    152. MD TRAINING SERVICES (PTY) LTD 
    153. MDCS Skills Academy (PTY) LTD 
    154. Metheho Leadership Academy Pty Ltd 
    155. Mikyle Consulting CC 
    156. Mila Cleaning Services (Pty) Ltd 
    157. Mill Ridge Investments (Pty) Ltd 
    158. Milzet Holdings (Pty) Ltd 
    159. Mimosa Business Consultants 
    160. Mind Capital Solutions (Pty) Ltd 
    161. Mind the Gap Solutions (Pty) Ltd 
    162. Mintirho Development Services 
    163. MK PEOPLE SKILLS (PTY) LTD 
    164. ML Viljoen Consultants 
    165. Mml Consulting Cc. 
    166. MOBILE INVENTORY COLLATION 
    167. Mod-Mosh Projects And Consulting (Pty) Ltd 
    168. Monepe Holdings Pty Ltd 
    169. Moripe Business Training and Consultants (PTY) LTD 
    170. Mortarboard Training Solutions 
    171. Moseki Consulting Engineering Training & Development (Pty) Ltd 
    172. MTHENGENYA & ASSOCIATES 
    173. MUST Graduate Academy 
    174. NATFIN HOLDINGS (PTY) LTD 
    175. Nedbank Ltd 
    176. Nemalale Eagles Consultancy Cc 
    177. NewBridge Institute PTY Ltd 
    178. Nimico (Pty) Ltd 
    179. NS Zonke Management Consultants 
    180. NTI College 
    181. Ntsangalala Business Enterprise 
    182. Octomate Education Pty Ltd 
    183. Omeida Trading 105 
    184. Open Learning Group 
    185. Optimum Learning Technologies (Pty) Ltd 
    186. Ordon Trading 18 cc 
    187. Organisation Development International (Pty) Ltd 
    188. Osolwazi Further Education And Training 
    189. P and R Development and Training (Pty) Ltd 
    190. Pappilon Life and Business Coaching (Pty) Ltd 
    191. Pathways of Purpose Potential Development Centre Pty Ltd 
    192. Peakford Management Consulting 
    193. Peoplewise Business Solutions cc 
    194. Performance Development Group 
    195. Petra Institute of Development 
    196. Phezulu Worx 
    197. Phiwokuhle Projects cc 
    198. PINNACLE SKILLS EVOLUTION (Pty) Ltd 
    199. Pioneer Business Consulting 
    200. PMV Business Solutions Pty Ltd 
    201. POP Training & Consulting 
    202. Power of Process Pty Ltd 
    203. Praxis Training and Consultancy (PTY) LTD 
    204. Primeserv Corporate Solutions (Pty) Ltd 
    205. Prior Learning Centre 
    206. PROEXPERT TRAINING 
    207. Progressive School Of Business And Engineering (Pty) 
    208. Propat CC 
    209. Ptdev (Pty) Ltd 
    210. PURE LEADERSHIP INSTITUTE (PTY) LTD 
    211. Qabuka-Vuka Development Trading 
    212. Qeda Higher Training Institute 
    213. Quality Solutions 
    214. Rantsane Mario Training Solutions 
    215. Ratomac Trading Consultants (Pty) Ltd 
    216. Royalty Training Institution (PTY) LTD 
    217. Rthu Energy And Logistics (Pty) Ltd 
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    219. SADHANA GOVENDER PROJECT CONSULTANTS (PTY)LTD 
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    221. School of Shipping (Pty) Ltd. 
    222. Sebenzisanane Human Capital 
    223. Senelo Trading Cc 
    224. Seonyatseng Learning Institute 
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    232. Siza Nesu Training And Consultants 
    233. Skills Explore Training (PTY) Ltd 
    234. SMART LINK CONSULTANCY PTY LTD 
    235. Social Transformation and Justice NPC 
    236. Soduko Consultants PTY LTD 
    237. South African Corporate Training Association 
    238. Southern Seas Institute CC 
    239. Spectrium 
    240. SSG TRAINING ACADEMY (PTY) Ltd 
    241. Strategic Health Solutions (Pty) Ltd 
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    243. Summat Training Institute 
    244. Summat Training Institute Academy 
    245. Super Management (Natal) cc 
    246. Swaranang Management Consulting Cc 
    247. Tasc Business Consulting And Training 
    248. Thelin t/a TL Consulting 
    249. Thinking Mind Trading 
    250. Thobologo Training And Education Group 
    251. Thubelihle Graduate Institute 
    252. Thuthukisa Talent Relations 
    253. Thuto Lere Community Empowerment Programme 
    254. Thutong Training Institution and Consulting (PTY) Ltd 
    255. Tlhalefang Holdings 
    256. Training Leadership Consulting 
    257. Trainingmania 
    258. Trainyoucan Pty Ltd 
    259. Transafric Consulting Pty Ltd 
    260. Transnet Academy 
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    263. Tsebong Training Centre 
    264. Tshwane Training Institute (Pty) Ltd. 
    265. Tumpu Trading And Projects 
    266. Ukwakhile Projects Pty Ltd 
    267. Umtha Strategy Planning and Development Consultancy (Pty) Ltd. 
    268. University Of Business Excellence(Pty)Ltd 
    269. University Of Intellectual Excellence (Pty)Ltd 
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    271. VARGASOL TRAINING INSTITUTE 
    272. Vhutshilo Health And Training Organisation 
    273. Vicmat Consultants 
    274. VIJAY BHAGWAN CONSULTANCY AND SOLUTIONS CC 
    275. Vinton Consulting Group (Pty) Ltd. 
    276. Vumilia Africa Group 
    277. Wealth in Progress Training (Pty) Ltd 
    278. WHSE Training College (Pty) Ltd 
    279. Workplace and Entrepreneurship Talent Solutions (PTY) LTD 
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    281. Yellow Media Publishers (Pty) Ltd 
    282. Yenza Umehluko/Make a Difference 
    283. Your Human Resources Solutions 
    284. Zealot Business College 
    285. ZUREL PRIVATE COLLEGE 
    286. Zwavhudi Business School (Pty) Ltd 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.