SAQA

All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.

SOUTH AFRICAN QUALIFICATIONS AUTHORITY

REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE:

Set, monitor and measure the achievement of goals and objectives for a team, department or division within an organisation

SAQA US ID	UNIT STANDARD TITLE
15220	Set, monitor and measure the achievement of goals and objectives for a team, department or division within an organisation
ORIGINATOR
SGB Generic Management
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-
FIELD			SUBFIELD
Field 03 - Business, Commerce and Management Studies			Generic Management
ABET BAND	UNIT STANDARD TYPE	PRE-2009 NQF LEVEL	NQF LEVEL	CREDITS
Undefined	Regular-Fundamental	Level 5	Level TBA: Pre-2009 was L5	4
REGISTRATION STATUS		REGISTRATION START DATE	REGISTRATION END DATE	SAQA DECISION NUMBER
Passed the End Date - Status was "Reregistered"		2018-07-01	2023-06-30	SAQA 06120/18
LAST DATE FOR ENROLMENT		LAST DATE FOR ACHIEVEMENT
2026-06-30		2029-06-30

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.

This unit standard does not replace any other unit standard and is not replaced by any other unit standard.

PURPOSE OF THE UNIT STANDARD

This Unit Standard is intended for managers in all economic sectors. These managers would typically be second level managers such as a heads of department, section heads or divisional heads, and may have more than one team reporting to them.

The qualifying learner is capable of:

Setting goals and objectives

Establishing performance standards

Setting up monitoring systems

Monitoring and measuring the achievement of objectives

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING

It is assumed that people learning towards this Unit Standard are already competent in:

Communicationat NQF level 4

Computer literacy at NQF level 4

UNIT STANDARD RANGE

Performance standards are related to quality, quantity, time and cost.

Specific Outcomes and Assessment Criteria:

SPECIFIC OUTCOME 1

Set goals and objectives.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. Goals and objectives are set for the section/division/department in line with the core business of the organisation and its vision, mission and overall goals.

ASSESSMENT CRITERION 2

2. The goals and objectives are consistent with the organisational strategy and business objectives.

ASSESSMENT CRITERION 3

3. The resources required are determined and specified.

ASSESSMENT CRITERION 4

4. The objectives are clear, concise, measurable and achievable.

SPECIFIC OUTCOME 2

Establish performance standards.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. Performance standards are determined in accordance with the business plan and customer and organisational requirements.

ASSESSMENT CRITERION 2

2. Performance standards are clear, concise and establish the benchmarks against which they are to be measured.

SPECIFIC OUTCOME 3

Set up monitoring systems.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. The functions, activities and information systems to be monitored are determined in relation to organisational requirements.

ASSESSMENT CRITERION 2

2. Methods for collecting data are established in relation to the performance standards.

ASSESSMENT CRITERION 3

3. The monitoring systems set up are in accordance with organisational requirements.

SPECIFIC OUTCOME 4

Monitor and measure the achievement of objectives.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. The performance of the section/division/department is monitored against the set performance standards in accordance with the established monitoring systems.

ASSESSMENT CRITERION 2

2. Data is collected and analysed against the performance standards.

ASSESSMENT CRITERION 3

3. Results of data analysis is presented in accordance with organisational requirements.

ASSESSMENT CRITERION 4

4. Recommendations for action to improve performance against performance standards and objectives is presented to appropriate management officials who are able to effect changes.

UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS

Assessment of this Unit Standard should be contextual and practical.

Assessors must be registered as an assessor with the Services SETA ETQA or an ETQA that represents the sector in which the learner is employed and which has a Memorandum of Understanding with the Services SETA ETQA.

Moderators must be registered as assessors with the Services ETQA, or with an ETQA that has a Memorandum of Understanding with the Services SETA ETQA.

The mechanisms and requirements for moderation should be applied in accordance with the requirements of the relevant ETQA.

Assessment should include both formative and summative assessment.

Training providers must be accredited by the Services ETQA or with an ETQA that has a Memorandum of Understanding with the Services SETA ETQA.

UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE

Performance management models

Models for explaining performance and underperformance

Data collection techniques and systems

Monitoring systems and their applications

Report writing techniques

UNIT STANDARD DEVELOPMENTAL OUTCOME

N/A

UNIT STANDARD LINKAGES

N/A

Critical Cross-field Outcomes (CCFO):

UNIT STANDARD CCFO IDENTIFYING

Identify and solve problems relating to under achievement

UNIT STANDARD CCFO WORKING

Work effectively with others in setting objectives and monitoring performance

UNIT STANDARD CCFO ORGANISING

Organise and manage oneself and one`s activities when setting up monitoring systems

UNIT STANDARD CCFO COLLECTING

Collect, evaluate, organise and critically evaluate information on performance against goals and objectives

UNIT STANDARD CCFO COMMUNICATING

Communicate effectively with all stakeholders on performance

UNIT STANDARD CCFO SCIENCE

Use science and technology when collecting and analysing performance data

UNIT STANDARD CCFO DEMONSTRATING

Demonstrate an understanding of the world as a set of related systems

UNIT STANDARD CCFO CONTRIBUTING

In order to contribute to the full personal development of each learner and the social and economic development of society at large, it must be the intention underlying any programme of learning to make an individual aware of the importance of:

Reflecting on and exploring a variety of strategies to learn more effectively when improving performance and setting standards.

UNIT STANDARD ASSESSOR CRITERIA

N/A

REREGISTRATION HISTORY

As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015.

UNIT STANDARD NOTES

N/A

QUALIFICATIONS UTILISING THIS UNIT STANDARD:

	ID	QUALIFICATION TITLE	PRE-2009 NQF LEVEL	NQF LEVEL	STATUS	END DATE	PRIMARY OR DELEGATED QA FUNCTIONARY
Core	61594	National Certificate: Management	Level 5	Level TBA: Pre-2009 was L5	Passed the End Date - Status was "Reregistered"	2009-05-02	As per Learning Programmes recorded against this Qual
Core	49743	National Certificate: Manufacturing Management	Level 5	Level TBA: Pre-2009 was L5	Passed the End Date - Status was "Reregistered"	2023-06-30	FOODBEV
Core	49793	National Certificate: Productivity	Level 5	Level TBA: Pre-2009 was L5	Passed the End Date - Status was "Reregistered"	2023-06-30	SABPP
Core	57631	National Certificate: Radiation Protection	Level 5	Level TBA: Pre-2009 was L5	Passed the End Date - Status was "Reregistered"	2023-06-30	EWSETA
Core	49710	National Diploma: Development Practice	Level 5	NQF Level 05	Passed the End Date - Status was "Reregistered"	2023-06-30	ETDP SETA
Core	58473	National Diploma: Freight Handling Logistics	Level 5	NQF Level 05	Passed the End Date - Status was "Reregistered"	2023-06-30	TETA
Core	61592	National Diploma: Human Resources Management and Practices	Level 5	NQF Level 05	Passed the End Date - Status was "Reregistered"	2023-06-30	As per Learning Programmes recorded against this Qual
Core	49794	National Diploma: Productivity	Level 5	NQF Level 05	Passed the End Date - Status was "Reregistered"	2023-06-30	SABPP
Core	64330	National Certificate: Mission Corporate Services Management	Level 6	Level TBA: Pre-2009 was L6	Passed the End Date - Status was "Reregistered"	2020-07-30	PSETA
Core	49060	National Degree: Master Craftsmanship (Electrical)	Level 6	Level TBA: Pre-2009 was L6	Passed the End Date - Status was "Reregistered"	2018-12-31	EWSETA
Core	49783	National Diploma: Joint and Multi-National Operations	Level 6	NQF Level 06	Passed the End Date - Status was "Reregistered"	2023-06-30	SAS SETA
Fundamental	63209	National Certificate: Energy Regulation	Level 5	NQF Level 05	Passed the End Date - Status was "Reregistered"	2023-06-30	As per Learning Programmes recorded against this Qual
Fundamental	58600	National Certificate: Land Transport Planning	Level 5	Level TBA: Pre-2009 was L5	Passed the End Date - Status was "Reregistered"	2012-06-30	LG SETA
Fundamental	49122	National Certificate: Radio Station Management	Level 5	Level TBA: Pre-2009 was L5	Passed the End Date - Status was "Reregistered"	2023-06-30	MICTS
Fundamental	58784	National Diploma: Geospatial Image Analysis	Level 5	NQF Level 05	Passed the End Date - Status was "Reregistered"	2020-07-30	As per Learning Programmes recorded against this Qual
Elective	59325	National Certificate: Environmental Noise Control	Level 5	Level TBA: Pre-2009 was L5	Passed the End Date - Status was "Reregistered"	2015-06-30	LG SETA
Elective	59201	National Certificate: Generic Management	Level 5	Level TBA: Pre-2009 was L5	Passed the End Date - Status was "Reregistered"	2023-06-30	As per Learning Programmes recorded against this Qual
Elective	59429	National Certificate: Inclusive Education	Level 5	Level TBA: Pre-2009 was L5	Passed the End Date - Status was "Reregistered"	2023-06-30	ETDP SETA
Elective	49746	National Certificate: Measurement, Control and Instrumentation	Level 5	Level TBA: Pre-2009 was L5	Passed the End Date - Status was "Reregistered"	2023-06-30	EWSETA
Elective	58802	National Diploma: Disability Employment Practice	Level 5	NQF Level 05	Passed the End Date - Status was "Reregistered"	2020-07-30	SABPP
Elective	50023	National Diploma: Legal Interpreting	Level 5	NQF Level 05	Passed the End Date - Status was "Reregistered"	2023-06-30	SAS SETA

PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD:

This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.

1.	Aldabri 106 Institute for Quality Pty Ltd
2.	Avenida (Pty) Ltd
3.	Circleway College
4.	Dee-Bravo Training Centre
5.	Frayintermedia Cc
6.	Gauteng City College
7.	KP ACADEMY (PTY) LTD
8.	Makwedeng Training
9.	Novia One Group (Pty) Ltd
10.	SA Maritime School and Transport College