SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Repair peripherals for a personal computer or handheld computer to module level 
SAQA US ID UNIT STANDARD TITLE
14935  Repair peripherals for a personal computer or handheld computer to module level 
ORIGINATOR
SGB Information Systems and Technology 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 10 - Physical, Mathematical, Computer and Life Sciences Information Technology and Computer Sciences 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 4  NQF Level 04 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 
2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This unit standard is intended:
  • to demonstrate proficient knowledge of the areas covered.
  • for those working in the field of Hardware, Infrastructure Maintenance and Support.

    People credited with this unit standard are able to:
  • Diagnose faults with personal computer peripherals to module level.
  • Plan the repair of personal computer peripherals to module level.
  • Replace faulty modules in personal computer peripherals.
  • Restore to service personal computer peripherals.
    The performance of all elements is to a standard expected in a professional environment. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    The credit value of this unit standard is based on a person having the prior knowledge and skills to:
  • Demonstrate an understanding of personal computer hardware components (DC316). 

  • Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Diagnose faults with personal computer peripherals to module level. 
    OUTCOME RANGE 
    Faults - mechanical, power supply, logic board, input and output system, memory, operating system, cables. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. The diagnosis verifies the reported symptoms, and identifies any further symptoms. 

    ASSESSMENT CRITERION 2 
    2. The diagnosis ensures that the cause(s) of the symptoms are identified using diagnostic procedures recommended by industry, and according to the user's requirements. 

    ASSESSMENT CRITERION 3 
    3. The diagnosis identifies known problems using information sources. 
    ASSESSMENT CRITERION RANGE 
    Reference manuals, databases, suppliers.
     

    SPECIFIC OUTCOME 2 
    Plan the repair of personal computer peripherals to module level. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. The plan ensures that the diagnosis identifies and explains the feasibility of the repair. 

    ASSESSMENT CRITERION 2 
    2. The plan outlines the strategy for repairing the fault. 

    ASSESSMENT CRITERION 3 
    3. The plan ensures that the final outcome meets user requirements. 
    ASSESSMENT CRITERION RANGE 
    Use an appropriate review procedure.
     

    ASSESSMENT CRITERION 4 
    4. The plan estimates the effort, duration, and resources required for the repair. 

    ASSESSMENT CRITERION 5 
    5. The plan ensures that the resources required to complete the repair are available at the repair site and are in working order. 

    ASSESSMENT CRITERION 6 
    6. The plan ensures that replacement modules are compatible with the computer system, and carry evidence of integrity. 

    SPECIFIC OUTCOME 3 
    Replace faulty modules in personal computer peripherals. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. The replaced module is installed according to the manufacturer's specifications. 

    ASSESSMENT CRITERION 2 
    2. Testing demonstrates the replacement module functions according to the manufacturer's specifications. 

    ASSESSMENT CRITERION 3 
    3. The peripheral operates according to the manufacturer's specifications. 

    SPECIFIC OUTCOME 4 
    Restore to service personal computer peripherals. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    1. The restoration ensures that the user's data and configuration are restored according to the repair plan. 

    ASSESSMENT CRITERION 2 
    2. The restoration ensures that the peripheral operates according to the manufacturer's specifications. 

    ASSESSMENT CRITERION 3 
    3. The restoration ensures that the peripheral is available to the user. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    Providers must be accredited by the relevant Education and Training Quality Authority (ETQA) before they can offer programs of education and training assessed against unit standards.

    Moderation of assessment will be overseen by the relevant ETQA according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures. 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    1. Performance of all elements is to be carried out in accordance with organisation standards and procedures, unless otherwise stated. Organisation standards and procedures may cover: quality assurance, documentation, security, communication, health and safety, and personal behaviour.
    2. Performance of all elements complies with the laws of South Africa, especially with regard to copyright, privacy, health and safety, and consumer rights.
    3. All activities must comply with any policies, procedures and requirements of the organisations involved, the ethical codes of relevant professional bodies and any relevant legislative and/ or regulatory requirements.
    4. Performance of all elements is to be completed within the normal range of time and cost that would be expected in a professional environment (eg. In a commercial or government organisation). 

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify, solve problems and make decisions in relation to the current systems development environments. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using visual, mathematical and or language skills in the modes of oral and/ or written persuasion when engaging with systems development. 

    UNIT STANDARD CCFO CONTRIBUTING 
    Contribute to his/her full personal development and the social and economic development of the society at large by being aware of the importance of: reflecting on and exploring a variety of strategies to learn more effectively, exploring education and career opportunities and developing entrepreneurial opportunities. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    Supplementary information:
    None.

    Sub-Sub-Field (Domain):
    Hardware, Infrastructure Maintenance and Support. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  78964   Further Education and Training Certificate: Information Technology: Technical Support  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered" 
    2023-06-30  MICTS 
    Elective  24293   National Certificate: Information Technology: Technical Support  Level 4  Level TBA: Pre-2009 was L4  Passed the End Date -
    Status was "Reregistered" 
    2010-01-23  Was MICTS until Last Date for Achievement 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. Academy at Vaal Triangle (AVT 
    2. Acorser Corporate & Business Consulting t/a Acorser Academy 
    3. Affirmations Training 
    4. Africa Learn (Pty) Ltd 
    5. Afrika Tikkun NCC 
    6. All Nation Group Five Trading and Projects 
    7. Amadi Institute of Management And Technology (Pty) Ltd 
    8. Amilak Training Center 
    9. Angie Technologies 
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    13. Atvance Institute (Pty) Ltd 
    14. Basadipele Skills Development and Training 
    15. Bells Technical College 
    16. Brainwave Projects 1430 cc 
    17. Careers IT 
    18. Claas Illustration 
    19. Clean Heat Academy 
    20. College Africa Group (Pty) Ltd 
    21. Columbus Consulting Pty Ltd 
    22. Common Vision Young Specialist Trading cc 
    23. CSL Accountants 
    24. CTU Training Solutions 
    25. Dee's Training (Pty) Ltd 
    26. Delight Computer Training 
    27. EAST LONDON MANAGEMENT INSTITUTE 
    28. ED-U Options Academy 
    29. Ekasi IT Solutions Centre 
    30. Ekurhuleni Artisans and Skills Training Centre Pty Ltd 
    31. Elchees Software Solutions 
    32. Epitome Villa (Pty)Ltd 
    33. Eshybrand Pty Ltd 
    34. EYETHU NATIONAL COMPUTER COLLEGE PTY LTD 
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    36. Foster-Melliar (Pty) Ltd 
    37. Fourways Private College 
    38. Futurekids SA (Fochville) 
    39. Genii Institute PTY LTD 
    40. Global Institute for Capacity 
    41. Gurandbuilt Management Development 
    42. HILLCROSS BUSINESS SCHOOL (PTY 
    43. Hlanganani ICT (Pty) Ltd 
    44. Home of Compassion/Grace Ministries 
    45. HUAWEI Technologies Africa (PTY) LTD 
    46. Ikusasa Technology Solutions 
    47. Ikusasalethu Youth Development Project NPC 
    48. iLearn Corporate Services PTY LTD 
    49. Information Technology Resource Centre 
    50. IT Academy 
    51. IT-HI-Q Training (PTY) Ltd 
    52. Jeppe College of Commerce and 
    53. K Boneng Consulting Services P 
    54. Keep The Dream 285 
    55. KT Mobile Services 
    56. Kundani Trading 
    57. LETAGO DEVELOPMENT CONSULTING 
    58. LIMPOPO COMPUTER COLLEGE BK 
    59. Loomee Group 
    60. Makhophila Training 
    61. Malope It Solutions (Pty) Ltd 
    62. Mash Computer Training 
    63. MBOWA COLLEGE PTY LTD 
    64. Metanoia Ratings PTY LTD 
    65. MMELA VILLAGE TECHNOLOGIES (PT 
    66. MND Training and Projects 
    67. Mogapi Education Group (Pty) Ltd 
    68. Moving Ahead Development Agenc 
    69. Mpande Technologies cc 
    70. Mufuka Business and Technical 
    71. NBC Technologies 
    72. NCC - Vereeniging 
    73. Nolwazi Stem Education for The 
    74. Nyankwavi Inverstment 
    75. Nyathela Business College 
    76. Olrich Home of Technology 
    77. On the Ball College Pty ltd 
    78. OPELONG BUSINESS INSTITUTE (PT 
    79. Polokwane Technology Institute (Pty) Ltd 
    80. Pretoria Technical College 
    81. Priha Projects Pty Ltd 
    82. Progressive School of Business 
    83. Prophesy Training College (Pty) Ltd 
    84. QUARPHIX (PTY) LTD 
    85. Rand Training College 
    86. Richfield Graduate Institute of Technology Pty Ltd 
    87. Rostec Technical FET College (Pty) Ltd 
    88. Sabile Human Resources Consult 
    89. SANDM IT TRAINING (PTY) LTD 
    90. Silulo Ulutho Technologies 
    91. Spears Business and Life Couch Consulting (Pty) Ltd 
    92. Spina Consultancy 
    93. SPLS Consultants (Pty) Ltd 
    94. SUCCESS BUILDERS INTERNATIONAL CC 
    95. Success Christian Training Cen 
    96. SUPREME ICT CONSULTANTS 
    97. Tech-Com Solutions cc 
    98. Techtisa (pty) Ltd 
    99. Terry Computer Services cc 
    100. The Finishing College (Pty) Lt 
    101. Think Tank T2 (Pty) Ltd 
    102. Titan Trade Technologies 
    103. Tlou Foundation College 
    104. TORQUE TECHNICAL COMPUTER TRAINING PTY LTD 
    105. Tshwane College of Commerce an 
    106. Tsima Consulting Development S 
    107. TSP COLLEGE 
    108. Ukwazi Academy and Corporate S 
    109. Varsity Institute of Science & Technology (Pty)Ltd 
    110. Visionary Skill Academy 
    111. VSS College (Pty) LTD 
    112. Vukani Solutions 
    113. VUTHLARI MARKETING CONSULTING 
    114. Wellinkwise Pty Ltd 
    115. Whitestone College 
    116. WORK SKILLS RESOURCES CC 
    117. Working Solution International 
    118. Xylo Trading 12 (Pty) Ltd 
    119. YITRO INNOVATIONS 
    120. Yonet Training Academy 
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    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.