SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD: 

Maintain the quality assurance system 
SAQA US ID UNIT STANDARD TITLE
13235  Maintain the quality assurance system 
ORIGINATOR
SGB Manufacturing and Assembly Processes 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 06 - Manufacturing, Engineering and Technology Manufacturing and Assembly 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 4  NQF Level 04  5 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Reregistered  2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
The skills, values and knowledge reflected in this unit standard are required by people in the field of manufacturing and engineering.
The learning outcomes in this unit standard also contribute to the exit level outcomes required for various manufacturing and engineering qualifications.
Qualifying learners can monitor the application of quality assurance procedures in their area of responsibility to maintain the quality system, and develop and adapt quality procedures to address quality problems and/or meet changing requirements. They are able to demonstrate a sound understanding of the quality assurance process and the requirements for maintaining the discipline of the quality system. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
This unit standard has been designed as part of a progression. It is one of a series of unit standards for quality.
The credits allocated to this unit standard assume that a learners has already learned to
  • Apply quality procedures 
    		•

    UNIT STANDARD RANGE 
    The learner is required to maintain the quality assurance system as described in the specific outcomes of this standard in his/her area of work. 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Monitor quality assurance in area of responsibility 
    OUTCOME NOTES 
  • Ensure quality assurance procedures are in place
  • Identify need for additional procedures and communicate this need to appropriate parties 
    		•

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Available quality data in area of responsibility meets requirements 
    ASSESSMENT CRITERION NOTES 
    Indicators
    1. Monitoring activities are consistent and systematic
    2. Quality assurance procedures are regularly reviewed
    3. Team members are up-to-date on quality assurance requirements and their responsibilities regarding quality assurance
    4. Quality reports are compiled regularly according to company requirements and agreed procedures
    Understanding confirmed
    1. Respond to `what if` and `why` questions covering:
  • Monitoring quality assurance in area of responsibility
  • Monitoring adherence to quality assurance procedures by team members
  • Evaluating quality procedures at regular intervals
  • Developing and adapting quality assurance procedures
  • Maintaining quality documentation
  • Quality reports 
    		•

    ASSESSMENT CRITERION 2 
    2. Quality assurance procedures in area of responsibility are in place and regularly monitored 
    ASSESSMENT CRITERION NOTES 
    Indicators
    1. Monitoring activities are consistent and systematic
    2. Quality assurance procedures are regularly reviewed
    3. Team members are kept up-to-date on quality assurance requirements and their responsibilities regarding quality assurance
    4. Quality reports are compiled regularly according to company requirements and agreed procedures
    Understanding confirmed
    1. Respond to `what if` and `why` questions covering:
  • Monitoring quality assurance in area of responsibility
  • Monitoring adherence to quality assurance procedures by team members
  • Evaluating quality procedures at regular intervals
  • Developing and adapting quality assurance procedures
  • Maintaining quality documentation
  • Quality reports 
    		•

    ASSESSMENT CRITERION 3 
    3. Quality assurance standards and procedures are adhered to by team members in area of responsibility 
    ASSESSMENT CRITERION NOTES 
    Indicators
    1. Monitoring activities are consistent and systematic
    2. Quality assurance procedures are regularly reviewed
    3. Team members are up-to-date on quality assurance requirements and their responsibilities regarding quality assurance
    4. Quality reports are compiled regularly according to company requirements and agreed procedures
    Understanding confirmed
    1. Respond to `what if` and `why` questions covering:
  • Monitoring quality assurance in area of responsibility
  • Monitoring adherence to quality assurance procedures by team members
  • Evaluating quality procedures at regular intervals
  • Developing and adapting quality assurance procedures
  • Maintaining quality documentation
  • Quality reports 
    		•

    ASSESSMENT CRITERION 4 
    4. Quality procedures are developed and/or adapted as required 
    ASSESSMENT CRITERION NOTES 
    Indicators
    1. Monitoring activities are consistent and systematic
    2. Quality assurance procedures are regularly reviewed
    3. Team members are kept up-to-date on quality assurance requirements and their responsibilities regarding quality assurance
    4. Quality reports are compiled regularly according to company requirements and agreed procedures
    Understanding confirmed
    1. Respond to `what if` and `why` questions covering:
  • Monitoring quality assurance in area of responsibility
  • Monitoring adherence to quality assurance procedures by team members
  • Evaluating quality procedures at regular intervals
  • Developing and adapting quality assurance procedures
  • Maintaining quality documentation
  • Quality reports 
    		•

    ASSESSMENT CRITERION 5 
    5. Reports and documentation on quality are maintained 
    ASSESSMENT CRITERION NOTES 
    Indicators
    1. Monitoring activities are consistent and systematic
    2. Quality assurance procedures are regularly reviewed
    3. Team members are up-to-date on quality assurance requirements and their responsibilities regarding quality assurance
    4. Quality reports are compiled regularly according to company requirements and agreed procedures
    Understanding confirmed
    1. Respond to `what if` and `why` questions covering:
  • Monitoring quality assurance in area of responsibility
  • Monitoring adherence to quality assurance procedures by team members
  • Evaluating quality procedures at regular intervals
  • Developing and adapting quality assurance procedures
  • Maintaining quality documentation
  • Quality reports 
    		•

    ASSESSMENT CRITERION 6 
    6. Instruments used for quality assurance are maintained 
    ASSESSMENT CRITERION NOTES 
    Indicators
    1. Monitoring activities are consistent and systematic
    2. Quality assurance procedures are regularly reviewed
    3. Team members are kept up-to-date on quality assurance requirements and their responsibilities regarding quality assurance
    4. Quality reports are compiled regularly according to company requirements and agreed procedures
    Understanding confirmed
    1. Respond to `what if` and `why` questions covering:
  • Monitoring quality assurance in area of responsibility
  • Monitoring adherence to quality assurance procedures by team members
  • Evaluating quality procedures at regular intervals
  • Developing and adapting quality assurance procedures
  • Maintaining quality documentation
  • Quality reports 
    		•

    SPECIFIC OUTCOME 2 
    Monitor the adherence to quality assurance standards and procedures by team members 
    OUTCOME NOTES 
  • Coach team members in quality concepts where applicable
  • Investigate reports by team members on quality problems and conditions that present a threat to quality maintenance and take appropriate action 
    		•

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Available quality data in area of responsibility meets requirements 
    ASSESSMENT CRITERION NOTES 
    Indicators
    1. Monitoring activities are consistent and systematic
    2. Quality assurance procedures are regularly reviewed
    3. Team members are up-to-date on quality assurance requirements and their responsibilities regarding quality assurance
    4. Quality reports are compiled regularly according to company requirements and agreed procedures
    Understanding confirmed
    1. Respond to `what if` and `why` questions covering:
  • Monitoring quality assurance in area of responsibility
  • Monitoring adherence to quality assurance procedures by team members
  • Evaluating quality procedures at regular intervals
  • Developing and adapting quality assurance procedures
  • Maintaining quality documentation
  • Quality reports 
    		•

    ASSESSMENT CRITERION 2 
    2. Quality assurance procedures in area of responsibility are in place and regularly monitored 
    ASSESSMENT CRITERION NOTES 
    Indicators
    1. Monitoring activities are consistent and systematic
    2. Quality assurance procedures are regularly reviewed
    3. Team members are kept up-to-date on quality assurance requirements and their responsibilities regarding quality assurance
    4. Quality reports are compiled regularly according to company requirements and agreed procedures
    Understanding confirmed
    1. Respond to `what if` and `why` questions covering:
  • Monitoring quality assurance in area of responsibility
  • Monitoring adherence to quality assurance procedures by team members
  • Evaluating quality procedures at regular intervals
  • Developing and adapting quality assurance procedures
  • Maintaining quality documentation
  • Quality reports 
    		•

    ASSESSMENT CRITERION 3 
    3. Quality assurance standards and procedures are adhered to by team members in area of responsibility 
    ASSESSMENT CRITERION NOTES 
    Indicators
    1. Monitoring activities are consistent and systematic
    2. Quality assurance procedures are regularly reviewed
    3. Team members are up-to-date on quality assurance requirements and their responsibilities regarding quality assurance
    4. Quality reports are compiled regularly according to company requirements and agreed procedures
    Understanding confirmed
    1. Respond to `what if` and `why` questions covering:
  • Monitoring quality assurance in area of responsibility
  • Monitoring adherence to quality assurance procedures by team members
  • Evaluating quality procedures at regular intervals
  • Developing and adapting quality assurance procedures
  • Maintaining quality documentation
  • Quality reports 
    		•

    ASSESSMENT CRITERION 4 
    4. Quality procedures are developed and/or adapted as required 
    ASSESSMENT CRITERION NOTES 
    Indicators
    1. Monitoring activities are consistent and systematic
    2. Quality assurance procedures are regularly reviewed
    3. Team members are kept up-to-date on quality assurance requirements and their responsibilities regarding quality assurance
    4. Quality reports are compiled regularly according to company requirements and agreed procedures
    Understanding confirmed
    1. Respond to `what if` and `why` questions covering:
  • Monitoring quality assurance in area of responsibility
  • Monitoring adherence to quality assurance procedures by team members
  • Evaluating quality procedures at regular intervals
  • Developing and adapting quality assurance procedures
  • Maintaining quality documentation
  • Quality reports 
    		•

    ASSESSMENT CRITERION 5 
    5. Reports and documentation on quality are maintained 
    ASSESSMENT CRITERION NOTES 
    Indicators
    1. Monitoring activities are consistent and systematic
    2. Quality assurance procedures are regularly reviewed
    3. Team members are up-to-date on quality assurance requirements and their responsibilities regarding quality assurance
    4. Quality reports are compiled regularly according to company requirements and agreed procedures
    Understanding confirmed
    1. Respond to `what if` and `why` questions covering:
  • Monitoring quality assurance in area of responsibility
  • Monitoring adherence to quality assurance procedures by team members
  • Evaluating quality procedures at regular intervals
  • Developing and adapting quality assurance procedures
  • Maintaining quality documentation
  • Quality reports 
    		•

    ASSESSMENT CRITERION 6 
    6. Instruments used for quality assurance are maintained 
    ASSESSMENT CRITERION NOTES 
    Indicators
    1. Monitoring activities are consistent and systematic
    2. Quality assurance procedures are regularly reviewed
    3. Team members are kept up-to-date on quality assurance requirements and their responsibilities regarding quality assurance
    4. Quality reports are compiled regularly according to company requirements and agreed procedures
    Understanding confirmed
    1. Respond to `what if` and `why` questions covering:
  • Monitoring quality assurance in area of responsibility
  • Monitoring adherence to quality assurance procedures by team members
  • Evaluating quality procedures at regular intervals
  • Developing and adapting quality assurance procedures
  • Maintaining quality documentation
  • Quality reports 
    		•

    SPECIFIC OUTCOME 3 
    Maintain quality documentation and instruments 
    OUTCOME NOTES 
  • Review information and reports for errors and inconsistencies and take appropriate action. 
    		•

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Available quality data in area of responsibility meets requirements 
    ASSESSMENT CRITERION NOTES 
    Indicators
    1. Monitoring activities are consistent and systematic
    2. Quality assurance procedures are regularly reviewed
    3. Team members are up-to-date on quality assurance requirements and their responsibilities regarding quality assurance
    4. Quality reports are compiled regularly according to company requirements and agreed procedures
    Understanding confirmed
    1. Respond to `what if` and `why` questions covering:
  • Monitoring quality assurance in area of responsibility
  • Monitoring adherence to quality assurance procedures by team members
  • Evaluating quality procedures at regular intervals
  • Developing and adapting quality assurance procedures
  • Maintaining quality documentation
  • Quality reports 
    		•

    ASSESSMENT CRITERION 2 
    2. Quality assurance procedures in area of responsibility are in place and regularly monitored 
    ASSESSMENT CRITERION NOTES 
    Indicators
    1. Monitoring activities are consistent and systematic
    2. Quality assurance procedures are regularly reviewed
    3. Team members are kept up-to-date on quality assurance requirements and their responsibilities regarding quality assurance
    4. Quality reports are compiled regularly according to company requirements and agreed procedures
    Understanding confirmed
    1. Respond to `what if` and `why` questions covering:
  • Monitoring quality assurance in area of responsibility
  • Monitoring adherence to quality assurance procedures by team members
  • Evaluating quality procedures at regular intervals
  • Developing and adapting quality assurance procedures
  • Maintaining quality documentation
  • Quality reports 
    		•

    ASSESSMENT CRITERION 3 
    3. Quality assurance standards and procedures are adhered to by team members in area of responsibility 
    ASSESSMENT CRITERION NOTES 
    Indicators
    1. Monitoring activities are consistent and systematic
    2. Quality assurance procedures are regularly reviewed
    3. Team members are up-to-date on quality assurance requirements and their responsibilities regarding quality assurance
    4. Quality reports are compiled regularly according to company requirements and agreed procedures
    Understanding confirmed
    1. Respond to `what if` and `why` questions covering:
  • Monitoring quality assurance in area of responsibility
  • Monitoring adherence to quality assurance procedures by team members
  • Evaluating quality procedures at regular intervals
  • Developing and adapting quality assurance procedures
  • Maintaining quality documentation
  • Quality reports 
    		•

    ASSESSMENT CRITERION 4 
    4. Quality procedures are developed and/or adapted as required 
    ASSESSMENT CRITERION NOTES 
    Indicators
    1. Monitoring activities are consistent and systematic
    2. Quality assurance procedures are regularly reviewed
    3. Team members are kept up-to-date on quality assurance requirements and their responsibilities regarding quality assurance
    4. Quality reports are compiled regularly according to company requirements and agreed procedures
    Understanding confirmed
    1. Respond to `what if` and `why` questions covering:
  • Monitoring quality assurance in area of responsibility
  • Monitoring adherence to quality assurance procedures by team members
  • Evaluating quality procedures at regular intervals
  • Developing and adapting quality assurance procedures
  • Maintaining quality documentation
  • Quality reports 
    		•

    ASSESSMENT CRITERION 5 
    5. Reports and documentation on quality are maintained 
    ASSESSMENT CRITERION NOTES 
    Indicators
    1. Monitoring activities are consistent and systematic
    2. Quality assurance procedures are regularly reviewed
    3. Team members are up-to-date on quality assurance requirements and their responsibilities regarding quality assurance
    4. Quality reports are compiled regularly according to company requirements and agreed procedures
    Understanding confirmed
    1. Respond to `what if` and `why` questions covering:
  • Monitoring quality assurance in area of responsibility
  • Monitoring adherence to quality assurance procedures by team members
  • Evaluating quality procedures at regular intervals
  • Developing and adapting quality assurance procedures
  • Maintaining quality documentation
  • Quality reports 
    		•

    ASSESSMENT CRITERION 6 
    6. Instruments used for quality assurance are maintained 
    ASSESSMENT CRITERION NOTES 
    Indicators
    1. Monitoring activities are consistent and systematic
    2. Quality assurance procedures are regularly reviewed
    3. Team members are kept up-to-date on quality assurance requirements and their responsibilities regarding quality assurance
    4. Quality reports are compiled regularly according to company requirements and agreed procedures
    Understanding confirmed
    1. Respond to `what if` and `why` questions covering:
  • Monitoring quality assurance in area of responsibility
  • Monitoring adherence to quality assurance procedures by team members
  • Evaluating quality procedures at regular intervals
  • Developing and adapting quality assurance procedures
  • Maintaining quality documentation
  • Quality reports 
    		•

    SPECIFIC OUTCOME 4 
    Evaluate quality procedures, identifying areas of concern and suggest improvements 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Available quality data in area of responsibility meets requirements 
    ASSESSMENT CRITERION NOTES 
    Indicators
    1. Monitoring activities are consistent and systematic
    2. Quality assurance procedures are regularly reviewed
    3. Team members are up-to-date on quality assurance requirements and their responsibilities regarding quality assurance
    4. Quality reports are compiled regularly according to company requirements and agreed procedures
    Understanding confirmed
    1. Respond to `what if` and `why` questions covering:
  • Monitoring quality assurance in area of responsibility
  • Monitoring adherence to quality assurance procedures by team members
  • Evaluating quality procedures at regular intervals
  • Developing and adapting quality assurance procedures
  • Maintaining quality documentation
  • Quality reports 
    		•

    ASSESSMENT CRITERION 2 
    2. Quality assurance procedures in area of responsibility are in place and regularly monitored 
    ASSESSMENT CRITERION NOTES 
    Indicators
    1. Monitoring activities are consistent and systematic
    2. Quality assurance procedures are regularly reviewed
    3. Team members are kept up-to-date on quality assurance requirements and their responsibilities regarding quality assurance
    4. Quality reports are compiled regularly according to company requirements and agreed procedures
    Understanding confirmed
    1. Respond to `what if` and `why` questions covering:
  • Monitoring quality assurance in area of responsibility
  • Monitoring adherence to quality assurance procedures by team members
  • Evaluating quality procedures at regular intervals
  • Developing and adapting quality assurance procedures
  • Maintaining quality documentation
  • Quality reports 
    		•

    ASSESSMENT CRITERION 3 
    3. Quality assurance standards and procedures are adhered to by team members in area of responsibility 
    ASSESSMENT CRITERION NOTES 
    Indicators
    1. Monitoring activities are consistent and systematic
    2. Quality assurance procedures are regularly reviewed
    3. Team members are up-to-date on quality assurance requirements and their responsibilities regarding quality assurance
    4. Quality reports are compiled regularly according to company requirements and agreed procedures
    Understanding confirmed
    1. Respond to `what if` and `why` questions covering:
  • Monitoring quality assurance in area of responsibility
  • Monitoring adherence to quality assurance procedures by team members
  • Evaluating quality procedures at regular intervals
  • Developing and adapting quality assurance procedures
  • Maintaining quality documentation
  • Quality reports 
    		•

    ASSESSMENT CRITERION 4 
    4. Quality procedures are developed and/or adapted as required 
    ASSESSMENT CRITERION NOTES 
    Indicators
    1. Monitoring activities are consistent and systematic
    2. Quality assurance procedures are regularly reviewed
    3. Team members are kept up-to-date on quality assurance requirements and their responsibilities regarding quality assurance
    4. Quality reports are compiled regularly according to company requirements and agreed procedures
    Understanding confirmed
    1. Respond to `what if` and `why` questions covering:
  • Monitoring quality assurance in area of responsibility
  • Monitoring adherence to quality assurance procedures by team members
  • Evaluating quality procedures at regular intervals
  • Developing and adapting quality assurance procedures
  • Maintaining quality documentation
  • Quality reports 
    		•

    ASSESSMENT CRITERION 5 
    5. Reports and documentation on quality are maintained 
    ASSESSMENT CRITERION NOTES 
    Indicators
    1. Monitoring activities are consistent and systematic
    2. Quality assurance procedures are regularly reviewed
    3. Team members are up-to-date on quality assurance requirements and their responsibilities regarding quality assurance
    4. Quality reports are compiled regularly according to company requirements and agreed procedures
    Understanding confirmed
    1. Respond to `what if` and `why` questions covering:
  • Monitoring quality assurance in area of responsibility
  • Monitoring adherence to quality assurance procedures by team members
  • Evaluating quality procedures at regular intervals
  • Developing and adapting quality assurance procedures
  • Maintaining quality documentation
  • Quality reports 
    		•

    ASSESSMENT CRITERION 6 
    6. Instruments used for quality assurance are maintained 
    ASSESSMENT CRITERION NOTES 
    Indicators
    1. Monitoring activities are consistent and systematic
    2. Quality assurance procedures are regularly reviewed
    3. Team members are kept up-to-date on quality assurance requirements and their responsibilities regarding quality assurance
    4. Quality reports are compiled regularly according to company requirements and agreed procedures
    Understanding confirmed
    1. Respond to `what if` and `why` questions covering:
  • Monitoring quality assurance in area of responsibility
  • Monitoring adherence to quality assurance procedures by team members
  • Evaluating quality procedures at regular intervals
  • Developing and adapting quality assurance procedures
  • Maintaining quality documentation
  • Quality reports 
    		•

    SPECIFIC OUTCOME 5 
    Develop and adapt quality procedures to address quality problems and/or meet changing requirements 
    OUTCOME NOTES 
    Develop and adapt quality procedures to address quality problems and/or meet changing requirements 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Available quality data in area of responsibility meets requirements 
    ASSESSMENT CRITERION NOTES 
    Indicators
    1. Monitoring activities are consistent and systematic
    2. Quality assurance procedures are regularly reviewed
    3. Team members are up-to-date on quality assurance requirements and their responsibilities regarding quality assurance
    4. Quality reports are compiled regularly according to company requirements and agreed procedures
    Understanding confirmed
    1. Respond to `what if` and `why` questions covering:
  • Monitoring quality assurance in area of responsibility
  • Monitoring adherence to quality assurance procedures by team members
  • Evaluating quality procedures at regular intervals
  • Developing and adapting quality assurance procedures
  • Maintaining quality documentation
  • Quality reports 
    		•

    ASSESSMENT CRITERION 2 
    2. Quality assurance procedures in area of responsibility are in place and regularly monitored 
    ASSESSMENT CRITERION NOTES 
    Indicators
    1. Monitoring activities are consistent and systematic
    2. Quality assurance procedures are regularly reviewed
    3. Team members are kept up-to-date on quality assurance requirements and their responsibilities regarding quality assurance
    4. Quality reports are compiled regularly according to company requirements and agreed procedures
    Understanding confirmed
    1. Respond to `what if` and `why` questions covering:
  • Monitoring quality assurance in area of responsibility
  • Monitoring adherence to quality assurance procedures by team members
  • Evaluating quality procedures at regular intervals
  • Developing and adapting quality assurance procedures
  • Maintaining quality documentation
  • Quality reports 
    		•

    ASSESSMENT CRITERION 3 
    3. Quality assurance standards and procedures are adhered to by team members in area of responsibility 
    ASSESSMENT CRITERION NOTES 
    Indicators
    1. Monitoring activities are consistent and systematic
    2. Quality assurance procedures are regularly reviewed
    3. Team members are up-to-date on quality assurance requirements and their responsibilities regarding quality assurance
    4. Quality reports are compiled regularly according to company requirements and agreed procedures
    Understanding confirmed
    1. Respond to `what if` and `why` questions covering:
  • Monitoring quality assurance in area of responsibility
  • Monitoring adherence to quality assurance procedures by team members
  • Evaluating quality procedures at regular intervals
  • Developing and adapting quality assurance procedures
  • Maintaining quality documentation
  • Quality reports 
    		•

    ASSESSMENT CRITERION 4 
    4. Quality procedures are developed and/or adapted as required 
    ASSESSMENT CRITERION NOTES 
    Indicators
    1. Monitoring activities are consistent and systematic
    2. Quality assurance procedures are regularly reviewed
    3. Team members are kept up-to-date on quality assurance requirements and their responsibilities regarding quality assurance
    4. Quality reports are compiled regularly according to company requirements and agreed procedures
    Understanding confirmed
    1. Respond to `what if` and `why` questions covering:
  • Monitoring quality assurance in area of responsibility
  • Monitoring adherence to quality assurance procedures by team members
  • Evaluating quality procedures at regular intervals
  • Developing and adapting quality assurance procedures
  • Maintaining quality documentation
  • Quality reports 
    		•

    ASSESSMENT CRITERION 5 
    5. Reports and documentation on quality are maintained 
    ASSESSMENT CRITERION NOTES 
    Indicators
    1. Monitoring activities are consistent and systematic
    2. Quality assurance procedures are regularly reviewed
    3. Team members are up-to-date on quality assurance requirements and their responsibilities regarding quality assurance
    4. Quality reports are compiled regularly according to company requirements and agreed procedures
    Understanding confirmed
    1. Respond to `what if` and `why` questions covering:
  • Monitoring quality assurance in area of responsibility
  • Monitoring adherence to quality assurance procedures by team members
  • Evaluating quality procedures at regular intervals
  • Developing and adapting quality assurance procedures
  • Maintaining quality documentation
  • Quality reports 
    		•

    ASSESSMENT CRITERION 6 
    6. Instruments used for quality assurance are maintained 
    ASSESSMENT CRITERION NOTES 
    Indicators
    1. Monitoring activities are consistent and systematic
    2. Quality assurance procedures are regularly reviewed
    3. Team members are kept up-to-date on quality assurance requirements and their responsibilities regarding quality assurance
    4. Quality reports are compiled regularly according to company requirements and agreed procedures
    Understanding confirmed
    1. Respond to `what if` and `why` questions covering:
  • Monitoring quality assurance in area of responsibility
  • Monitoring adherence to quality assurance procedures by team members
  • Evaluating quality procedures at regular intervals
  • Developing and adapting quality assurance procedures
  • Maintaining quality documentation
  • Quality reports 
    		•

    SPECIFIC OUTCOME 6 
    Compile reports on quality assurance issues in area of responsibility 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    1. Available quality data in area of responsibility meets requirements 
    ASSESSMENT CRITERION NOTES 
    Indicators
    1. Monitoring activities are consistent and systematic
    2. Quality assurance procedures are regularly reviewed
    3. Team members are up-to-date on quality assurance requirements and their responsibilities regarding quality assurance
    4. Quality reports are compiled regularly according to company requirements and agreed procedures
    Understanding confirmed
    1. Respond to `what if` and `why` questions covering:
  • Monitoring quality assurance in area of responsibility
  • Monitoring adherence to quality assurance procedures by team members
  • Evaluating quality procedures at regular intervals
  • Developing and adapting quality assurance procedures
  • Maintaining quality documentation
  • Quality reports 
    		•

    ASSESSMENT CRITERION 2 
    2. Quality assurance procedures in area of responsibility are in place and regularly monitored 
    ASSESSMENT CRITERION NOTES 
    Indicators
    1. Monitoring activities are consistent and systematic
    2. Quality assurance procedures are regularly reviewed
    3. Team members are kept up-to-date on quality assurance requirements and their responsibilities regarding quality assurance
    4. Quality reports are compiled regularly according to company requirements and agreed procedures
    Understanding confirmed
    1. Respond to `what if` and `why` questions covering:
  • Monitoring quality assurance in area of responsibility
  • Monitoring adherence to quality assurance procedures by team members
  • Evaluating quality procedures at regular intervals
  • Developing and adapting quality assurance procedures
  • Maintaining quality documentation
  • Quality reports 
    		•

    ASSESSMENT CRITERION 3 
    3. Quality assurance standards and procedures are adhered to by team members in area of responsibility 
    ASSESSMENT CRITERION NOTES 
    Indicators
    1. Monitoring activities are consistent and systematic
    2. Quality assurance procedures are regularly reviewed
    3. Team members are up-to-date on quality assurance requirements and their responsibilities regarding quality assurance
    4. Quality reports are compiled regularly according to company requirements and agreed procedures
    Understanding confirmed
    1. Respond to `what if` and `why` questions covering:
  • Monitoring quality assurance in area of responsibility
  • Monitoring adherence to quality assurance procedures by team members
  • Evaluating quality procedures at regular intervals
  • Developing and adapting quality assurance procedures
  • Maintaining quality documentation
  • Quality reports 
    		•

    ASSESSMENT CRITERION 4 
    4. Quality procedures are developed and/or adapted as required 
    ASSESSMENT CRITERION NOTES 
    Indicators
    1. Monitoring activities are consistent and systematic
    2. Quality assurance procedures are regularly reviewed
    3. Team members are kept up-to-date on quality assurance requirements and their responsibilities regarding quality assurance
    4. Quality reports are compiled regularly according to company requirements and agreed procedures
    Understanding confirmed
    1. Respond to `what if` and `why` questions covering:
  • Monitoring quality assurance in area of responsibility
  • Monitoring adherence to quality assurance procedures by team members
  • Evaluating quality procedures at regular intervals
  • Developing and adapting quality assurance procedures
  • Maintaining quality documentation
  • Quality reports 
    		•

    ASSESSMENT CRITERION 5 
    5. Reports and documentation on quality are maintained 
    ASSESSMENT CRITERION NOTES 
    Indicators
    1. Monitoring activities are consistent and systematic
    2. Quality assurance procedures are regularly reviewed
    3. Team members are up-to-date on quality assurance requirements and their responsibilities regarding quality assurance
    4. Quality reports are compiled regularly according to company requirements and agreed procedures
    Understanding confirmed
    1. Respond to `what if` and `why` questions covering:
  • Monitoring quality assurance in area of responsibility
  • Monitoring adherence to quality assurance procedures by team members
  • Evaluating quality procedures at regular intervals
  • Developing and adapting quality assurance procedures
  • Maintaining quality documentation
  • Quality reports 
    		•

    ASSESSMENT CRITERION 6 
    6. Instruments used for quality assurance are maintained 
    ASSESSMENT CRITERION NOTES 
    Indicators
    1. Monitoring activities are consistent and systematic
    2. Quality assurance procedures are regularly reviewed
    3. Team members are kept up-to-date on quality assurance requirements and their responsibilities regarding quality assurance
    4. Quality reports are compiled regularly according to company requirements and agreed procedures
    Understanding confirmed
    1. Respond to `what if` and `why` questions covering:
  • Monitoring quality assurance in area of responsibility
  • Monitoring adherence to quality assurance procedures by team members
  • Evaluating quality procedures at regular intervals
  • Developing and adapting quality assurance procedures
  • Maintaining quality documentation
  • Quality reports 
    		•


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    The assessment will be governed by the policies and guidelines of the relevant Education and Training Quality Assurance Bodyr (ETQA) who has jurisdiction over this field of learning.
    The assessor will) be accredited and have a technical qualification in this learning area.
    The learner can be assessed in the language of his/her choice although if s/he has to report incidents or conditions to some one else, s/he will be assessed on his/her ability to report in the language commonly used in the working environment.
    The learner will be assessed in the workplace or by simulation, but can submit documents, projects, test results and assignments that are not produced in the workplace or by the RPL process.
    The learner can be assessed against this unit standard to obtain credits or as part of an integrated assessment for a qualification. 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    1. Attributes, descriptions, characteristics & properties:
  • Quality assurance procedures

    2. Processes and events:
  • Implications of failing to adapt quality assurance procedures to

    3. Procedures and techniques:
  • Reporting and documenting activities
  • Monitoring, coaching, evaluating, developing and adapting quality assurance procedures address quality problems and/or meet changing requirements

    4. Regulations, legislation, agreements, policies, standards:
  • Applicable quality standards

    5 Theory: rules, principles, laws:
  • Principles of quality assurance

    6 Relationships, systems:
  • Relationship between relevant and up-to-date quality assurance procedures and customer satisfaction 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems:
  • Related to quality assurance issues 
    		•

    UNIT STANDARD CCFO WORKING 
    Work effectively with others:
  • Monitor team members in their approach to quality and coach them as required 
    		•

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage myself and my activities:
  • To monitor quality assurance in area of responsibility 
    		•

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate information:
  • Related to quality assurance monitoring activities 
    		•

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively:
  • Compile reports on quality assurance issues in area of responsibility 
    		•

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically:
  • Apply the principles of quality assurance 
    		•

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems:
  • Explain the relationship between relevant and up-to-date quality assurance procedures and customer satisfaction 
    		•

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  58204   Further Education and Training Certificate: Cable Jointing and Termination  Level 4  NQF Level 04  Reregistered  2023-06-30  EWSETA 
    Core  57885   Further Education and Training Certificate: CNC Production Machining  Level 4  NQF Level 04  Reregistered  2023-06-30  MERSETA 
    Core  50309   Further Education and Training Certificate: Environmental Practice  Level 4  NQF Level 04  Reregistered  2023-06-30  LG SETA 
    Core  67649   Further Education and Training Certificate: Mechatronics  Level 4  NQF Level 04  Reregistered  2023-06-30  MERSETA 
    Core  50040   Further Education and Training Certificate: Optical Manufacturing Processes  Level 4  NQF Level 04  Reregistered  2023-06-30  MERSETA 
    Core  49451   Further Education and Training Certificate: Plastics Manufacturing  Level 4  NQF Level 04  Reregistered  2023-06-30  MERSETA 
    Core  57898   Further Education and Training Certificate: Printing and Manufacture of Packaging  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2015-06-30  FPMSETA 
    Core  65650   Further Education and Training Certificate: Sewing Machine Mechanics  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2015-06-30  FPMSETA 
    Core  50560   Further Education and Training Certificate: Small Craft Construction  Level 4  NQF Level 04  Passed the End Date -
    Status was "Registered"     		 2009-08-31  Was MERSETA until Last Date for Achievement 
    Core  49403   Further Education and Training Certificate: Steel Tube and Pipe Manufacturing (Seamless Hot-Finished OR Welded OR Cold-Formed)  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2012-06-30  MERSETA 
    Core  23259   National Certificate: Industrial Rubber Manufacturing: Mixing OR Extruding OR Moulding OR Calendaring  Level 4  Level TBA: Pre-2009 was L4  Reregistered  2023-06-30  MERSETA 
    Core  22772   National Certificate: Mechatronics  Level 4  Level TBA: Pre-2009 was L4  Passed the End Date -
    Status was "Reregistered"     		 2012-06-30  MERSETA 
    Core  20890   National Certificate: Plastics Manufacturing  Level 4  NQF Level 04  Passed the End Date -
    Status was "Registered"     		 2005-04-13  Was MERSETA until Last Date for Achievement 
    Core  21013   National Certificate: Power and Telecommunication Cable Manufacturing  Level 4  NQF Level 04  Reregistered  2023-06-30  MERSETA 
    Core  48796   National Certificate: Quality Assurance of Tyre Manufacturing Processes  Level 4  Level TBA: Pre-2009 was L4  Reregistered  2023-06-30  MERSETA 
    Core  48799   National Certificate: Tyre and Tyre Component Manufacturing  Level 4  Level TBA: Pre-2009 was L4  Reregistered  2023-06-30  MERSETA 
    Core  58580   National Certificate: Aerodrome Control  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2016-12-31  TETA 
    Elective  78525   Further Education and Training Certificate: Automotive Repair and Maintenance  Level 4  NQF Level 04  Reregistered  2021-06-30  As per Learning Programmes recorded against this Qual 
    Elective  58539   Further Education and Training Certificate: Automotive Repair and Maintenance  Level 4  NQF Level 04  Passed the End Date -
    Status was "Registered"     		 2009-02-18  Was MERSETA until Last Date for Achievement 
    Elective  64411   Further Education and Training Certificate: Automotive Spray Painting  Level 4  NQF Level 04  Reregistered  2023-06-30  MERSETA 
    Elective  48964   Further Education and Training Certificate: Clothing, Textiles, Footwear and Leather (CTFL) Mechanician Processes  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2016-12-31  FPMSETA 
    Elective  58861   Further Education and Training Certificate: Electro-Mechanical Winding  Level 4  NQF Level 04  Reregistered  2023-06-30  MERSETA 
    Elective  58880   Further Education and Training Certificate: Fluid Power  Level 4  NQF Level 04  Reregistered  2023-06-30  MERSETA 
    Elective  66489   Further Education and Training Certificate: Foundry Operations  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2013-11-07  MERSETA 
    Elective  50021   Further Education and Training Certificate: Inspection and Assessment (Non-Metallics)  Level 4  NQF Level 04  Reregistered  2023-06-30  MERSETA 
    Elective  58779   Further Education and Training Certificate: Production Technology  Level 4  NQF Level 04  Reregistered  2023-06-30  MERSETA 
    Elective  65529   Further Education and Training Certificate: Transport Operations  Level 4  NQF Level 04  Reregistered  2023-06-30  TETA 
    Elective  36153   National Certificate: Polymer Composite Fabrication  Level 4  Level TBA: Pre-2009 was L4  Reregistered  2023-06-30  MERSETA 
    Elective  23260   National Certificate: Industrial Rubber Manufacturing: Mixing OR Extruding OR Moulding OR Calendaring  Level 5  Level TBA: Pre-2009 was L5  Reregistered  2023-06-30  MERSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. A4 Consultancy CC 
    2. ABA Sebenzi 
    3. Alvern Cables (Pty) Ltd (GERMISTON) (TP) 
    4. Aranda Learnership College (Pty) Ltd 
    5. Asiphokuhle Training and Research Institute 
    6. Atlegang Training Consulting 
    7. AVAX SA 481 CC. T/A Mandisa Development Services 
    8. Bantubanye Skills 
    9. Barloworld South Africa (Pty) Ltd T/A Barloworld-Equipment (ISANDO) (T 
    10. Bell Equipment Company SA (Pty) Ltd (ALTON) (TP) 
    11. Big Start Training and Development 
    12. Bridgestone South Africa (Pty) Ltd - Brits Plant (BRITS) (TP) 
    13. Buscor 
    14. Cape Peninsula University of Technology 
    15. Central Competent Centre (Pty) Ltd (BLOEMFONTEIN) (TP) 
    16. Coastal Kzn F.E.T. College - Swinton Road Campus 
    17. Coastal Kzn F.E.T. College - Umbumbulu Campus 
    18. College of Production Technology 
    19. Continental Tyres SA (Pty) Ltd (NEW BRIGHTON) (TP) 
    20. Continuing Education Programme 
    21. CTC College(PTY) LTD. 
    22. Ditirelo Skills Development Services 
    23. Ditlou Solutions 
    24. DMP Training (PINETOWN) (TP) 
    25. DON-DER TRUCK REPAIRS TRUST 
    26. Eastcape Midlands Public FET College - Uitenhage (High Street)Campus 
    27. Edu Wize Group Pty Ltd 
    28. Edutraining Business College 
    29. Ekurhuleni West Public FET College - Germiston Campus 
    30. Elective Training Institute Enterprise CC 
    31. ENVOY PLANET CONSULTING AND PROJECTS (PTY) LTD 
    32. eThekwini Municipality - Durban 
    33. False Bay Public FET College - Westlake Campus 
    34. First Car Care (Pty) Ltd T/A STi Autobody Repairers (GOODWOOD) (TP) 
    35. Glere Skills and Consultants 
    36. Goitsikitso Enterprise Trading 
    37. Growth Management Consulting 
    38. HT MARKTECH 
    39. Hytec Group of Companies T/A Hytec (KEMPTON PARK) (TP) 
    40. Icando 
    41. Imperial Technical Training Academy (GERMISTON) (TP) 
    42. Imperial Technical Training Academy (WADEVILLE) (TP) 
    43. Inafrica General Trading Pty LTD 
    44. IQ Skills Academy (PTY) LTD. 
    45. JMC TECHNICAL TRAINING (Bloemfontein)(TP) 
    46. Kgolo Institute 
    47. KHOSITHI TRAINING 
    48. Kuyakhula Development Initiatives 
    49. KwaZulu Automotive Training Services cc (KZN) (DURBAN) (TP) 
    50. Learning Exchange Pty Ltd 
    51. Lewerb Holdings (PTY) Ltd 
    52. Mabuya Amahle Trading 
    53. MacSteel Services Centres SA (WADEVILLE) (TP) 
    54. Magnico Products (PTY) LTD 
    55. Makavila Suppliers CC. 
    56. Mangalani Business Enterprises 
    57. Marcado Human Resources Strategies 
    58. McCarthy Academy Cape Town (BLACKHEATH) (TP) 
    59. McCarthy Automotive Artisan Academy (MIDRAND) (TP) 
    60. McCarthy Automotive Artisans Academy (PINETOWN) (TP) 
    61. Mcebo Technologies 
    62. Miczo's Enterprise 
    63. Mission Point Consulting 
    64. Mnambithi TVET College 
    65. Mopani South East FET College - Phalaborwa Campus 
    66. Mortarboard Training Solutions 
    67. Nemalale Eagles Consultancy CC 
    68. Nhlahle Development Agency 
    69. Nissan SA (Pty) Ltd (ROSSLYN) (TP) 
    70. NJ & L Trading Enterprise CC. 
    71. NOMAKU TRADERS CC 
    72. NS Global Academy 
    73. OPTIMUM LEARNING TECHNOLOGIES PTY LTD 
    74. Organisation Development International (Pty) Ltd (CENTURION) (TP) 
    75. Organisational Development International (TP) 
    76. Pioneer Business Consulting 
    77. Plastics Federation of South Africa (MAITLAND) (TP) 
    78. Plastics Federation of South Africa (MIDRAND) (TP) 
    79. Plastics Federation of South Africa (WESTMEAD) (TP) 
    80. Power Rush Trading 170 CC. 
    81. Production Management Institute 
    82. Production Management Institute of Southern Africa (PMI) 
    83. Production Management Institute of Southern Africa (PMI) - Johannesburg 
    84. Production Management Institute of Southern Africa - Durban 
    85. PRODUCTION MANAGEMENT INSTITUTE SA PTY LTD (PORT ELIZABETH) 
    86. PTDEV (Pty) Ltd 
    87. PUTCO Pty Ltd 
    88. PWI CORPORATE TRAINING PTY LTD 
    89. QTE Training & Consulting cc T/A QTE (GERMISTON) (TP) 
    90. Qualitas Training cc (SELBY) (TP) 
    91. Quick Leap Investment 
    92. Russ Projects T/A Academy Workplace Development (AWD) (HARRIETDALE) (T 
    93. Sabela Learning Academy 
    94. Scaw Metals Group (Pty) Ltd T/A Scaw Metals (DINWIDDIE) (TP) 
    95. Senelo Trading CC 
    96. Sew Africa Training Centre 
    97. SG Coal (Pty) Ltd (TP) 
    98. Shukela Training Centre 
    99. Siljeur Training Academy 
    100. Sinokuhle Konke Trading Enterprise 
    101. SIZA NESU TRAINING AND DEVELOPMENT 
    102. Spring Forest Trading 578 CC 
    103. SSS Sheet Metal Work cc T/A Sheetech SA (DURBAN) (TP) 
    104. St Anthony's Education Centre (BOKSBURG) (TP) 
    105. Talent Emporium Academy (PTY) Ltd 
    106. Tekmation (Pty) Ltd T/A Tekmation Training Institute (DURBAN) (TP) 
    107. THANDEKA VOCATIONAL EDUCATION TRUST (PTY) LTD 
    108. Thando Consulting Services 
    109. The Automobile Association of South Africa NPC T/A The AA Technical College(MIDRAND) (TP) 
    110. The Automobile Association of South Africa T/A AA Training Academy (MO 
    111. The Crimson CO CC. 
    112. THE NEW RECLAMATION GROUP (PTY) LTD (Prospecton) (TP) 
    113. THE SAJ COMPETENCY TRAINING INSTITUTE CC 
    114. Thubelihle Graduate Institute 
    115. TLD Consulting 
    116. Toyota Academy Toyota SA Motors (Pty) Ltd (ISIPINGO) (TP) 
    117. Toyota Academy Toyota SA Motors (Pty) Ltd (SANDTON) (TP) 
    118. Trade Call Investments Apparel (Pty) LTD 
    119. Tradesman Consulting and Training Solutions 
    120. Training Consultant and SD College 
    121. Training Force (Pty) Ltd 
    122. Training Force (Pty) Ltd (Durban) (TP) 
    123. Tshamutengo General Dealers CC. 
    124. Tshwane Skills Training Centre 
    125. Tshwane Training Institute (PTY) LTD. 
    126. Umfolozi FET College 
    127. Umfolozi FET College - Mandeni Campus 
    128. Umgungundlovu FET College - Plessislaer Campus 
    129. Umqondo Consultancy 
    130. University of Venda 
    131. VEB CELE & Associates (Pty) Ltd 
    132. Vhutshilo Health And Training Organisation 
    133. Vicmat Consultants 
    134. Vijay Bhagwan Consultancy and Solutions cc 
    135. Volkswagen of South Africa (Pty) Ltd - Technical Learning Academy (UIT 
    136. WEINVEST INVESTMENT CC 
    137. Wide Horizon Advanced Training (PORT ELIZABETH) (TP) 
    138. Wilbat Projects 148 (Pty) Ltd (ISIPINGO) (TP) 
    139. XL AT Consulting CC 
    140. Ya Hina Management Consulting and projects 
    141. Zerben Management Solutions 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.