SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Develop and apply a service culture to a leadership role 
SAQA US ID UNIT STANDARD TITLE
120390  Develop and apply a service culture to a leadership role 
ORIGINATOR
SGB Administration 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Public Administration 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 4  NQF Level 04  8 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2026-06-30   2029-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This Unit Standard will be useful to learners who are working within a Public Sector, Local Government, commercial or community environment, and will fulfill a leadership role as part of their job. This Unit Standard will also add value to public officials who are seeking to develop a career pathway towards an accomplished integrated development planner or public sector management and administration specialist.

The qualifying learner is capable of:
  • Explaining service excellence from a leadership perspective.
  • Planning service excellence in a local government leadership context.
  • Compiling and implementing a service excellence plan.
  • Evaluating service delivery efficacy. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners are competent in Communication at NQF Level 3, or the equivalent thereof. 

    UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Explain service excellence from a leadership perspective. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The role of the leader as a service provider is identified and described in relation to other roles in the organization. 

    ASSESSMENT CRITERION 2 
    The skills and talents that a leader must integrate into his/her service excellence role are identified and described in relation to specific service delivery contexts. 

    ASSESSMENT CRITERION 3 
    Organisational policy, structure, mission and resources are integrated into the service excellence plan within a leadership context. 

    ASSESSMENT CRITERION 4 
    The key roleplayers that must be liaised with in service excellence are identified and any sensitivities within roleplayer contexts are highlighted in the service delivery plan. 

    ASSESSMENT CRITERION 5 
    Accountability for service delivery is defined and complied in accordance with institutional policies, procedures and structures. 

    SPECIFIC OUTCOME 2 
    Plan service excellence in a local government leadership context. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Service development challenges and objectives within an organisation are identified and discussed with examples. 

    ASSESSMENT CRITERION 2 
    Service excellence initiatives are identified and explained in relation to visionary thinking and scenario plans. 

    ASSESSMENT CRITERION 3 
    Methods for engaging roleplayers are identified and utilised to ensure a proactive participative and consultative process in service excellence delivery. 

    ASSESSMENT CRITERION 4 
    Idealistic versus realistic service delivery mechanisms within an organisation are differentiated with examples. 

    ASSESSMENT CRITERION 5 
    Methods for improvising with varying contextual dynamics are explained in order to ensure the best service delivery options within the given context. 

    ASSESSMENT CRITERION 6 
    Service delivery objectives are explained in relation to Integrated Development Plans pertaining to a specific context. 

    SPECIFIC OUTCOME 3 
    Compile and implement a service excellence. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    A service excellence plan is defined in relation to leadership context. 

    ASSESSMENT CRITERION 2 
    Strategic and scenario plans are integrated into service plan. 

    ASSESSMENT CRITERION 3 
    Plans to address possible disaster management issues within a specific context are designed from a leadership perspective and monitored on an ongoing basis. 
    ASSESSMENT CRITERION RANGE 
    Different approaches to disaster management include but are not limited to mitigation through capacity building, legislative responsibilities, disaster mapping, assessment, pre-disaster risk and vulnerability reduction, post disaster recovery and rehabilitation, disaster related infrastructure and development.
     

    ASSESSMENT CRITERION 4 
    Continuous improvement processes for service excellence are explained and integrated in a plan of action. 

    ASSESSMENT CRITERION 5 
    Measurements, benchmarks and evaluation tools to determine efficacy of service excellence plan are identified and explained from a leadership perspective. 

    ASSESSMENT CRITERION 6 
    Structures, resources and capacity that supports and enhances service delivery are identified and mobilized and utilised in a cost-effective manner. 
    ASSESSMENT CRITERION RANGE 
    Mobilising and utilising resources includes but is not limited to utilising local government assets in a professional and responsible manner.
     

    SPECIFIC OUTCOME 4 
    Evaluate service delivery efficacy. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Measurement tools and processes are used to measure service excellence on an ongoing basis. 

    ASSESSMENT CRITERION 2 
    Random sampling is undertaken to test efficacy of service excellence in different contexts. 

    ASSESSMENT CRITERION 3 
    Problems relating to service are identified and remedial action implemented where relevant. 

    ASSESSMENT CRITERION 4 
    Evaluation is monitored and recorded for input into future scenario plans. 

    ASSESSMENT CRITERION 5 
    Poor service delivery and related problem areas are identified and addressed in an innovative and professional manner. 

    ASSESSMENT CRITERION 6 
    Priority areas for enhancing service delivery are weighed up and options are explored for addressing priority areas. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Any individual wishing to be assessed (including through RPL) against this unit standard may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard or assessing this unit standard must be accredited as a provider with the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA at its discretion. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • The key roleplayers and spheres of government in achieving service delivery objectives.
  • Local government principles and procedures pertaining to local government service delivery.
  • Principles of customer service.
  • Leadership skills and roles as they relate to service delivery.
  • Creative thinking skills.
  • Decision-making skills.
  • Business management and planning techniques.
  • Communications and interpersonal skills. 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems using critical and creative thinking processes to formulate service excellence plans within a leadership context. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of a team, group, organisation or community to ensure effective implementation of service excellence plans. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one's activities responsibly and effectively in order to ensure that all information is gathered for input into service excellence plans. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate information in order to determine efficacy of service excellence and the continuous improvement processes that must be integrated. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using visual, mathematical and/or language in the modes of oral and/or written persuasion to impart plan to others so that they can fulfill service delivery requirements in their respective functions. 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically, showing responsibility to the environment and health of others to document plans and planning evaluation. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of interrelated systems by recognising that problem-solving contexts relating to service delivery do not exist in isolation and that varying factors will impact on this. 

    UNIT STANDARD CCFO CONTRIBUTING 
    Participating as responsible citizens in the life of local, national and global communities by ensuring that service delivery is ensured in a professional and proactive manner. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    Articulation possibilities:

    This unit standard will enable a learner to articulate to other qualifications in Business Administration, Generic Management, Public Finance Management and Administration, Municipal Finance Management and Administration, Human Resources Management, Communications. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  50081   Further Education and Training Certificate: Leadership Development  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  LG SETA 
    Elective  58337   Further Education and Training Certificate: Trade Union Practice  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  ETDP SETA 
    Elective  63369   National Diploma: Trade Union Practice  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  ETDP SETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. 42020 VISION TRAINING AND CONSULTING (PTY) LTD 
    2. A.S.A.P Training And Consulting 
    3. A4 Consultancy Cc 
    4. Aba Sebenzi 
    5. Abinet Training and Development 
    6. Abvaho Phanda Group 
    7. Academy of Management and Entrepreneurial Excellence 
    8. Acme Institute Of Training 
    9. Adcca 
    10. Africa Corporate Training Institute And Hr Consulting 
    11. Africa Institute For Public Administration 
    12. Africa Rising Advisory Services Pty Ltd 
    13. African Training Institute (PTY) LTD 
    14. Africawide Consulting 
    15. Afriwealth Consulting 
    16. Afroxpert Performance Developement Cc 
    17. Akadon Trading (Pty) Ltd 
    18. Akanani Consulting (Pty) Ltd 
    19. Akili Training 
    20. Aldabri 106 Institute for Quality Pty Ltd 
    21. All Access Holdings 
    22. ALL CONNECTIONS 
    23. Alpharide 
    24. Altec Training And Consulting 
    25. Amabamba Recruitment 
    26. Amadube Investments Cc 
    27. Amakhuze Amahle Consulting 
    28. Amangile Academy (Pty) Ltd 
    29. Amaqamu Project Management and Consulting 
    30. Amelron General Business Enterprise 
    31. Amg Training And Hygiene Consultants 
    32. Aphiwezothe 
    33. Aphro Collective 
    34. Arnl Construction Development Projects 
    35. Asiphokuhle Training And Research Institute 
    36. Attractive Softcare Application Projects cc t/a ASAP Events and Consulting 
    37. Avax Sa 481 Cc. T/A Mandisa Development Services 
    38. Avenida (Pty) Ltd 
    39. Aviwe Business Development and Transport Services cc 
    40. Ayandona Manufacturing And Distribution (Pty) Ltd 
    41. Bashumi Consulting 
    42. Bayden Pty Ltd 
    43. Bbt Business Projects (Pty) Ltd 
    44. BDCE 
    45. BEC Training Consultants 
    46. Ben Tyres And Training Institute 
    47. Bendrew Trading 
    48. Bephaswana Skills Development (Pty) Ltd 
    49. Bettes - Types Trading And Projects 
    50. Black Bull Consulting 
    51. Bo Support Services Cc 
    52. Bo-Ndu Traiding 
    53. Boikgalaletso Skills Development 
    54. Boikgantsho Consulting & Events 
    55. Bonolo Training Institute 
    56. Bothanda Trading 
    57. Botlhale Business Consulting 
    58. Botlhokwa Events And Projects 
    59. Break The Chains Development Services 
    60. Bright Day Consultancy 
    61. Bright Ideas Projects 2905 Cc 
    62. Bright Ideas Training 
    63. Brightstone Academy 
    64. BUCKS BUB TRADING 5 CC 
    65. Business Circle Consultation 
    66. Business Edge Consulting And Training 
    67. Buyandiswa Development Training Cc 
    68. Bw Khuzwayo Consulting Cc 
    69. C College 
    70. C Ngubane & Associates Inc. 
    71. Canterbury General Services 
    72. Capricon Training Consultants cc 
    73. Careers IT (Pty) Ltd 
    74. Cb Willemse Training 
    75. Ccg Systems 
    76. Central Bridge Trading 109 
    77. Central Business Academy 
    78. Centre For Municipal Research And Advice 
    79. Change Strategies Consulting Services Cc 
    80. Christian Campus Bible College 
    81. Classic Human Capital Solutions 
    82. Clean Heat Academy (Pty) Ltd 
    83. Continuing Education Programme 
    84. Crack Down Pest Control Services 
    85. Cradle Stars Trading Enterprise 
    86. Cre8Ive Organisational Development 
    87. Creative Venture Joint Trading And Projects 
    88. Cymbol Consulting(Pty) Ltd. 
    89. CYPRESS CREEK INVESTEMENTS 68 
    90. D and D Lwazi Renaissance Research and Development Institute 
    91. Dabulamanzi Njabulo Ndaba Consulting cc 
    92. Dalitso Consulting 
    93. DALUXOLO HUMAN CAPITAL DEVELOPMENT 
    94. Danearl (Pty) Ltd 
    95. Dean Institute Of Learning (Pty) Ltd 
    96. Dee's Training (PTY) LTD 
    97. Delbra Innovative Consultancy 
    98. Dependable Consulting (Pty) 
    99. Devolden Group 
    100. Didintle Training Services 
    101. Dintshang Trading 
    102. Ditirelo Skills Development Services 
    103. Ditlou Sons And Daughters 
    104. Divhani Environmental And Engineering Solutions 
    105. DM Management & Consulting 
    106. DM Training Consultants 
    107. Dumakude 
    108. E Mali Outsourcing Cc 
    109. Eastern Rose Enterprise 
    110. Ebus-Tech Consulting (Pty) Ltd 
    111. Efficient Leaders Pty Ltd 
    112. Ehsq System Matter 
    113. Elangeni Consulting 
    114. Elangeni Consulting (PTY) LTD 
    115. Elective Training Institute Enterprise Cc 
    116. ELIJAH BARAYI MEMORIAL TRAINING CENTRE 
    117. Engakimi Pty Ltd 
    118. Enviro Mobi Pty Ltd 
    119. Erf 340 Holdings 
    120. Esehlula Bashuki 
    121. Eskilz College (Pty) Ltd 
    122. Essence Human Development (Pty) Ltd 
    123. Ethembeni Multi Service Enterprise (Pty) Ltd 
    124. Eukon Engineering And Projects 
    125. Excellent Minds Institute (Pty) Ltd 
    126. Execuprime Business College (Pty) Ltd 
    127. Experiential Technologies (Pty) Ltd 
    128. Fabulous City Trading 
    129. Falcon Business Institute (Pty) Ltd 
    130. Faranang Marketing 
    131. Fire Protection Association Of Southern Africa 
    132. Frayintermedia College of Communication 
    133. Frugatrax Consultants 
    134. Furniture World Training Centre 
    135. Future Discovery Training Academy 
    136. Fuze Business Initiative 
    137. Gain-learning Today Leading Tomorrow cc 
    138. Gakeinehe Pty Ltd 
    139. Gatyana Training Academy (Pty) Ltd 
    140. Gauteng City College 
    141. Gauteng City Region Academy (GCRA) 
    142. Gauteng Talent Management Solutions 
    143. Giamanje Tvet College 
    144. Giant Alive Group 
    145. Giggs Creations 
    146. Global Care Trading 100 CC 
    147. Global Centre For Academic Research 
    148. Gnl Consulting Services 
    149. GOBELA CONSULTING 
    150. Goitsikitso Enterprise Trading 
    151. Golden Rewards 2192 Cc 
    152. Gotsec Skills Training 
    153. Great Innovation Services 
    154. Green Gain Consulting (Pty)Ltd 
    155. Growth Management Consulting 
    156. Gwala Training Insitute 
    157. Hanyeleni Business Enterprise 
    158. HDPSA 
    159. Heavenly Button Trading Cc 
    160. Heirs Training and Development Pty Ltd 
    161. Higher Grade Solutions 
    162. His Mercy Learning Academy 
    163. Hlolo Entle Training and Projects (Pty) Ltd 
    164. Hlombe And Associates 
    165. Htb Consulting 
    166. Iale School Of Advanced Learning Education 
    167. Ibambeni Consulting Management 
    168. Ibless Enterprise 
    169. Ibusaphi Trading (Pty) Ltd 
    170. Ikhwezi Traning Institute (PTY) LTD 
    171. Ikwanda International Trading (Pty) Ltd 
    172. Ilanga Libalele Institute PTY LTD 
    173. Ilinge Labantu Debt Solution 
    174. Iliso Investment holdings (Pty) Ltd 
    175. Ilitha Lelizwe Consulting 
    176. Imperial City Campus (Pty) Ltd 
    177. Inafrica General Trading Pty Ltd 
    178. Injeje Training 
    179. Inkazimulo Trading 
    180. Inkcubeko Yakwantu Trading 
    181. Inkqubeko Investment (Pty) Ltd 
    182. Innercity Training Institute (Pty) Ltd 
    183. Innovative Technology Design 
    184. Inside Out Group 
    185. Isibeleko Fast Forward Network 
    186. Itumeleng Wellness Solutions 
    187. Izazi Training Solutions 
    188. Izwelethu Black Diamond 
    189. Jayleen Financial And Advisory Services 
    190. Jerisi Development Propeller Npc 
    191. Jet Energy South Africa 
    192. Jnuto Trading And Projects 
    193. Jobafrik Consulting 
    194. Jojo Training Institute 
    195. Jolly Boy Motor Spares 
    196. Josmap Training Institute 
    197. Jtm Empowered 
    198. July Gm Holdings 
    199. K And Z Projects Training And Development 
    200. K Shabangu Fet College 
    201. K-Leng Touch, Events And Skills Development 
    202. Kagisho Business Concepts (Pty) Ltd 
    203. Kalideen Investment T/A Kalvest 
    204. KALIDEEN MANAGEMENT SERVICES 
    205. Kamanga Skills Projects 
    206. Kappia Consulting Services 
    207. Karabo Ya Karabo 
    208. Katlego Strategies And Solutions 
    209. Kegatilwe Construction & Projects 
    210. Kelsey Events And Business Consulting 
    211. Keptel 
    212. Kernel Management And Consulting (Pty) Ltd. 
    213. Keydimensions Risk Solutions 
    214. Kezzy Pty Ltd 
    215. Kgaka Kgolo Institute 
    216. Kgakishe Trading And Projects (Pty) Ltd 
    217. Kgang-Kgolo Consulting 
    218. Kgl Consulting 
    219. Kgotla Trading Enterprise 
    220. Khehli Institute 
    221. Kholo Trading Enterprise 
    222. KHOSITHI TRAINING 
    223. Khula Nonke Training & Development 
    224. Kokano Pty Ltd 
    225. Ktmo Business Solutions 
    226. Kwa Nxamalala Computer College 
    227. Kwazulu Skills Academy 
    228. Kwem Management Solutions 
    229. Kwindla Institute of Learning and Consulting 
    230. KZN Tourism Training 
    231. KZN Tourism Training Centre 
    232. Lagnita Skills Solutions 
    233. Leadership Institute Of South Africa 
    234. Lelethu Training (Pty) Ltd 
    235. LEMARK TRAINING & DEVELOPMENT 
    236. Leronsa Trading Enterprise 
    237. Letna Holdings 
    238. Letsete Behub 
    239. Letzaa Group 
    240. Lewerb Holdings (Pty) Ltd 
    241. Liberty College of Excellence (Pty) Ltd 
    242. Limadi Industrial Projects 
    243. Limsa Training Institute 
    244. Lindasande General Trading 
    245. Lindo Training And Services 
    246. Lionsden Africa Business Solutions 
    247. Lisolethu Consulting Pty Ltd 
    248. Liyagubha Trading Pty Ltd 
    249. Lmmm Training And Development 
    250. Loadridge Trading 
    251. Londimvelo Consultants 
    252. Longo Ru Rixaka 
    253. Lumiere Holdings 
    254. Lungile Mchunu Consultancy 
    255. Luruli Consulting And Projects 
    256. Lwazi Community Facilitator 
    257. M.I.C. Training And Development 
    258. Mabuya Amahle Trading 
    259. Madingoane And Family Construction 
    260. Magongo Investments 
    261. Magumzane Traiding Cc 
    262. Maikarabelo Business Enterprise 
    263. Maile Consulting 
    264. Makaota Training Consultants 
    265. Makgoka Development Facilitation (Pty) Ltd. 
    266. Makhophila Training 
    267. Makhuva Consulting 
    268. Makoti Skills Development Solutions 
    269. Makuka Investment Group 
    270. Malizana Projects CC 
    271. Mamello Trust 
    272. Mamuhle Academy 
    273. Mancosa (PTY) LTD T/A Management College of Southern Africa 
    274. MANCOSA Pty (Ltd) 
    275. MandyPhelz Pty Ltd 
    276. Mangalani Business Enterprises 
    277. Manpower Skills Academy 
    278. MANZIMANDE TRADING AND PROJECTS 
    279. Maqhawe College 
    280. Mars Business Consulting 
    281. MASM Trading Enterprise (Pty) Ltd 
    282. Masnas 
    283. Matepe Investments (Pty) Ltd 
    284. Mathaveiya Skills Enhancement 
    285. Mathye And Ditlou Dynasty Corporate 
    286. Matsila Holdings 
    287. Mc Tee Holdings 
    288. Mcbirds Consulting 
    289. Mcebo Technologies 
    290. Mcofana 
    291. Mega Phase Trading 
    292. Mementos Consulting Pty Ltd 
    293. Meridian Capacity Building Corporation (Pty) Ltd 
    294. Meyiswa Training Academy 
    295. Mfanayashinga Pty Ltd 
    296. Mgwezane Training And Events Management Cc. 
    297. Mictech Skills Solutions 
    298. Miczo'S Enterprise 
    299. Mikhenso 
    300. Mimoisa Business Solutions Cc 
    301. Minotime (Pty) Ltd 
    302. Mission Point Consulting 
    303. Mj Mafunisa Consulting (Pty) Ltd 
    304. MKHAYA SOLUTIONS GROUP 
    305. Mma Maru Pty Ltd 
    306. Mmage Group 
    307. Mmalethabo Consulting 
    308. Mmela Village Technologies 
    309. Mml Consulting Cc. 
    310. Mod-Mosh Projects And Consulting (Pty) Ltd 
    311. Mohlaje Solutions (Pty) Ltd 
    312. Mokgosi Trading Cc. 
    313. Mokgwadiba Electrical Services Pty Ltd 
    314. Mondli Mthemba Consulting Services 
    315. Mortarboard Training Solutions 
    316. Mosadikago Trading (Pty) Ltd 
    317. Mosako Wa Kitso 
    318. Mothusi Management Consultants 
    319. Moving Business Altitudes Consulting 
    320. Mpeza Training And Development Specialist 
    321. Mscoa Solutions (Pty)Ltd 
    322. MTHENGENYA & ASSOCIATES 
    323. Mtk Corporate Solutions 
    324. Muhangwene Development Enterprise 
    325. Multiple Productive Management Solutions 
    326. Nalengmokoni Investors (Pty) Ltd 
    327. Naphi Training Providers 
    328. NBnet Consultancy & Projects (Pty) Ltd 
    329. Ndotha General Trading 
    330. Ndwandwe Consultants 
    331. Nedtex 61 Cc 
    332. Nemalale Eagles Consultancy Cc 
    333. Neopeo Trading & Projects 
    334. Netgrow Training Solutions 
    335. Networx for Career Development 
    336. Nghano Training And Development Centre 
    337. Ngm Skills Transfer 
    338. Nj & L Trading Enterprise Cc. 
    339. Njenje Resources(Pty)Ltd 
    340. Nkinane Trading Enterprise 
    341. Nkqubela Community Developers 
    342. Nlkn Holdings (Pty) Ltd 
    343. Nm Cuts 
    344. Nokusho M Consulting And Trading 
    345. Nomagwanishe Investments cc 
    346. Nomsithi Trading 
    347. Nonunu Projects 
    348. Ns Global Academy 
    349. Ntoko Kunene Trading 
    350. Ntokosi Consulting 
    351. Ntsangalala Business Enterprise 
    352. Nyankwavi Investment Cc. 
    353. Omithombo Management Academy 
    354. Onyx Training Support 
    355. Opelong Business Institute 
    356. Ostritrix T/A Concepts Of Sustainable Management 
    357. Pachedu Skills Solutions 
    358. Pandelani Investment Holdings (Pty) Ltd. 
    359. Paneso Development And Trading 
    360. Paramount Training Academy 
    361. Paskwa (Pty) Ltd 
    362. PAUL ALLEN DEVELOPMENT PTY LTD 
    363. Peakford Management Consulting 
    364. Pearls Business Consulting (Pty) Ltd 
    365. Pebetse Training And Consulting 
    366. Peluma Environmental And Training Services 
    367. Perfect Solutions Consultancy (Pty) Ltd 
    368. Performance Booster 
    369. Petra Institute of Development 
    370. Peuneo Training (Pty) Ltd 
    371. Pfim Trading (Pty) Ltd 
    372. Phetho Concepts (Pty) Ltd 
    373. Pioneer Business Consulting 
    374. Pisnah 
    375. Pitt Institute T/A Imithombo Institute 
    376. Pkm Skills And Career Development 
    377. Pma Holdings (Pty ) Ltd. 
    378. Pmg Training 
    379. PND Academy of Learning 
    380. Pono People Management Solutions 
    381. Power Rush Trading 170 Cc. 
    382. Powergate Trading 1040 
    383. Powernexus 
    384. Pozza Planning And Development 
    385. Preamo Project And General Trading 
    386. Princetop Corporative Training (Pty) Ltd 
    387. Pro Jentibus Sports Development Npc 
    388. Progressive School Of Business And Engineering (Pty) 
    389. Ptp Integrated 
    390. Pudi'S Educational Services And Youth Development 
    391. Qabuka-Vuka Development Trading 
    392. Qeda Higher Training Institute 
    393. Quick Leap Investment 
    394. Rankadi Consulting 
    395. Rasinkhu Investments 
    396. Ratanang Business College 
    397. Rcg Markets 
    398. Reach The Limit (Pty) Ltd 
    399. Reflections Development Institute 
    400. Regent Business School (Pty) Ltd t/a Regent Business School 
    401. Remo Holdings Pty Ltd 
    402. Resonance Institue of Learning 
    403. Rme Projects 
    404. Sa Campus 
    405. Sanchaa Connection 
    406. Sanzah Academy 
    407. Sasalethu Consulting And Associates 
    408. Sazm Trading And Projects 
    409. Sebenzisanane Human Capital 
    410. Seige Trading Solutions 
    411. Seqebo Training And Counselling 
    412. Setaki Trading And Projects (Pty) Ltd 
    413. SEVEN ARROWS PROTECTION ALLIANCE CC 
    414. Shirs Vision Compleadev (Pty) Ltd 
    415. Sijongo Trading Cc 
    416. Silalele Skills Academy (Pty) Ltd 
    417. Siletha Consultant 
    418. Simba Skills Consultants 
    419. Sinokuhle Konke Trading Enterprise 
    420. Sithole Griffin & Associates (Sga) 
    421. Siyakhulisa Leadership Academy 
    422. SIYANQOBA SEMINARS 
    423. Siza Nesu Training And Consultants 
    424. Sizampiloenhle Trading And Projects (Pty) Ltd 
    425. Skeelz Learning And Development Consultants (Pty) Ltd 
    426. Skills Fly Consulting Group Pty Ltd 
    427. Smartkip 
    428. Sogwa Business Enterprise 
    429. Sombizi Holdings 
    430. Sonani Skills 
    431. Sonani Training and Communication (Pty) Ltd 
    432. South African Abet Development Agency Saada 
    433. South African Business and Technology Institute 
    434. South African Corporate Training Association 
    435. South African Governance And Business College 
    436. South African Technological Academy 
    437. South West Gauteng TVET College 
    438. SOUTHERN AFRICAN YOUTH MOVEMENT 
    439. Southern Seas Institute Pty Ltd 
    440. Spg Promotions And Distributions Cc 
    441. Sseh Pty Ltd 
    442. Stankay Trading Enterprise 
    443. STARPLEX 408 CC 
    444. Starplex 489 cc 
    445. Straightmap (Pty) Ltd 
    446. Summat Training Institute 
    447. SUPREME ICT CONSULTANTS 
    448. Suthu Consulting And Skills Development 
    449. Swaranang Management Consulting Cc 
    450. T Mabuya Associates Pty Ltd 
    451. Taalnet & It Consultation Cc 
    452. Tachfin Holdings 
    453. Take Note Trading 205 Cc t/a Khululekani Training Centre 
    454. Talent Centre Training 
    455. Talent Emporium Academy (PTY) Ltd 
    456. Tankimo Trading (Pty) Ltd 
    457. Tasc Business Consulting And Training 
    458. Tcns Resources (Pty) Ltd 
    459. Team Dynamix 
    460. Technogirl Trust 
    461. Tgf Consulting 
    462. Tgh Traders 
    463. The Chosen Consulting Services 
    464. The Crimson Co Cc. 
    465. THE GMC GROUP PTY LTD 
    466. The Learning Organization 
    467. The Legacy Four 
    468. The National School of Government 
    469. Thinking Mind Trading 
    470. Thobologo Training And Education Group 
    471. Thubelihle Graduate Institute 
    472. Thusanang Skills & Training 
    473. Thuto Lere Community Empowerment Programme 
    474. Thuto-Boswa Education And Training Solution 
    475. Tice 
    476. Tidimatso Trading 
    477. Tippinggate Business Solutions (Pty) Ltd 
    478. Tloumogale Business Development & Consulting 
    479. Tm Coaching 
    480. Tmi Solutions 
    481. Tmp Training And Development 
    482. Tonex Management Solutions 
    483. TPLR and Training Services (PTY) LTD 
    484. Tradesman Consulting And Training Solutions 
    485. Trainers without Borders 
    486. Training At Work (Pty) Ltd 
    487. Transgeneracion Consulting 
    488. Triads Management Services 
    489. Tsebo Ke Bophelo Holdings 
    490. Tsebo Kitso Trainings 
    491. Tsebong Training Centre 
    492. Tshamutengu General Trading Cc. 
    493. Tshepang Consulting & Project 
    494. Tshwane Training Institute (Pty) Ltd. 
    495. Tsoga Re Dire Holdings (Pty) Ltd 
    496. Tummo Development Enterprise 
    497. Tumpu Trading And Projects 
    498. Tuns Trading And Projects (Pty) Ltd 
    499. Ubuholi Bendabuko Capacity Building (Pty) Ltd 
    500. Ubuqhawe Consulting (Pty) Ltd 
    501. Ukhamba Quality Skills 
    502. Umfolozi FET College 
    503. Umlando Projects Pty Ltd 
    504. Umqondo Business College 
    505. Umsenge Sdcs 
    506. Umsizi Skills Academy 
    507. Unakho Business School 
    508. Unctionized Business Enterprise 
    509. University Of Intellectual Excellence (Pty)Ltd 
    510. Ursivox Interactive Systems 
    511. Uweso Consulting (Pty) Ltd 
    512. Uzuri Training Solutions 
    513. Vantage Training 
    514. VEB CELE & Associates (Pty) Ltd 
    515. Venus Maintenance And Supply Services 
    516. Verge (Pty) Ltd 
    517. Vibra Skills CC. 
    518. Vicmat Consultants 
    519. Victorious Training Institute 
    520. Visionary Academy 
    521. VISIONARY SKILLS ACADEMY 
    522. VSL General Trading 
    523. VUCA INSTITUTE OF LEADERSHIP DEVELOPMENT 
    524. Vumilia Africa Group 
    525. VUWA PROJECTS 
    526. Wag Consulting 
    527. Wantshela Consulting 
    528. Waoesi 
    529. Watera Trading And Projects 
    530. WEINVEST INVESTMENT CC 
    531. WMD Civils Pty Ltd 
    532. Wongintuthuko Projects 
    533. World Pace Development And Training Institute 
    534. Xharo Skills Transfer Pty (Ltd) 
    535. Ya Hina Management Consulting And Projects 
    536. Yellow Media Publishers 
    537. Zack Donelly Solutions PTY LTD 
    538. Zag Consultants 
    539. Zanda Izifiso Ezinhle 
    540. Zealot Business College 
    541. Zizi-Consulting Services (Pty) Ltd 
    542. Zj Africa Learn (Pty)Ltd 
    543. Zwavhudi Business School (Pty) Ltd 
    544. Zwelixoliletrading Enterprise 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.