SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Proficiency in Ladies Hairdressing Services 
SAQA US ID UNIT STANDARD TITLE
11876  Proficiency in Ladies Hairdressing Services 
ORIGINATOR
SGB Hairdressing Cosmetology and Beauty 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Personal Care 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 4  NQF Level 04  15 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Registered" 		 2001-06-13  2004-06-13  SAQA 0936/01 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2005-06-13   2008-06-13  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
Qualifying learners credited with this unit standard will be able to cost, extend, integrate and perform sequences of Ladies hairdressing skills, on ladies Caucasian type hair, in a realistic Hairdressing salon situation to create a complete change of style within a commercially viable time. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
Literacy, numeracy, communication and language skills equal to a NQF Level 1 Certificate.
Unit Standards:
Shampooing of Ladies Hair - 5PCLH
Sanitation and Sterilisation for Hairdressing- 3PCH
Receiving and Consulting with Hairdressing Clients - 4PCH
Conditioning of Ladies Hair - 6PCLH
Designing Ladies Hair Styles - 7PCLH
Cutting and Shaping of Ladies Hair - 10PCLH
Hair and Scalp Disorders and Diseases - 9PCH
Colouring and Lightening of Ladies Hair - 12PCLH
Perming of Ladies Hair - 13PCLH
Relaxing and Straightening of Ladies Hair - 14PCLH
Proficiency in Ladies Hairdressing Services - 15PCLH 

Specific Outcomes and Assessment Criteria: 

SPECIFIC OUTCOME 1 
Integrate shampooing, cutting, perming and hair design to produce a complete change of style 
OUTCOME NOTES 
The learner is able to integrate shampooing, cutting, perming and hair design to produce a complete change of style in a commercially viable time. 
OUTCOME RANGE 
1. Salon overheads, materials, labour.
2. Industry standards, length of hair.
3. Hair and scalp analysis, record card. Oral communication, record information on client record card.
4. Examples of hairstyles.
5. 7 different models, 3 different winding techniques, 2 different hair design techniques and different cutting styles over the 7 models.
6. Recommending, home care products and additional salon services.
7. Self, client, workstation and salon. 

ASSESSMENT CRITERIA 

ASSESSMENT CRITERION 1 
1. The cost of the service is planned and a price list produced. 

ASSESSMENT CRITERION 2 
2. A commercially viable time is established for the service. 

ASSESSMENT CRITERION 3 
3. The workstation is prepared for the services. 

ASSESSMENT CRITERION 4 
4. The client is received, seated and consulted with in a professional manner. 

ASSESSMENT CRITERION 5 
5. Client requirements are considered and professional advice given. 

ASSESSMENT CRITERION 6 
6. The cost of the services is discussed with the client. 

ASSESSMENT CRITERION 7 
7. Shampooing, cutting, perming and hair designing skills are integrated and used to produce an effective fashion style on a range of clients in a commercially viable time. 

ASSESSMENT CRITERION 8 
8. Salon procedures are adhered to at all times. 

ASSESSMENT CRITERION 9 
9. Materials are economically used. 

ASSESSMENT CRITERION 10 
10. An awareness of marketing is demonstrated throughout the service. 

ASSESSMENT CRITERION 11 
11. Safe and hygienic work practises are demonstrated throughout the services. 

SPECIFIC OUTCOME 2 
Integrate shampooing, conditioning, cutting, colouring and hair design to produce a complete change 
OUTCOME NOTES 
The learner is able to integrate shampooing, conditioning, cutting, colouring and hair design to produce a complete change of style in a commercially viable time. 
OUTCOME RANGE 
1. Salon overheads, materials, labour.
2. Industry standards, length of hair, colouring technique.
3. Hair and scalp analysis, record card.
4. Examples of hairstyles and colour.
5. 10 different models, 3 different permanent colouring techniques, 2 different lightening techniques, 2 temporary colour techniques 2 semi-permanent colouring techniques, 1 demi colour technique and different cutting styles over the 7 models.
6. Recommending, home care products and additional salon services.
7. Self, client, workstation and salon. 

ASSESSMENT CRITERIA 

ASSESSMENT CRITERION 1 
1. The cost of the service is planned and a price list produced. 

ASSESSMENT CRITERION 2 
2. A commercially viable time is established for the service. 

ASSESSMENT CRITERION 3 
3. The workstation is prepared for the services. 

ASSESSMENT CRITERION 4 
4. The client is received, seated and consulted with in a professional manner. 

ASSESSMENT CRITERION 5 
5. Client requirements are considered and professional advice given. 

ASSESSMENT CRITERION 6 
6. The cost of the services is discussed with the client. 

ASSESSMENT CRITERION 7 
7. Shampooing, conditioning, cutting, colouring and hair designing skills are integrated and used to produce an effective fashion style on a range of clients in a commercially viable time. 

ASSESSMENT CRITERION 8 
8. Salon procedures are adhered to at all times. 

ASSESSMENT CRITERION 9 
9. Materials are economically used. 

ASSESSMENT CRITERION 10 
10. An awareness of marketing is demonstrated throughout the service. 

ASSESSMENT CRITERION 11 
11. Safe and hygienic work practices are demonstrated throughout the services. 

SPECIFIC OUTCOME 3 
Integrate shampooing, conditioning, cutting, relaxing, straightening, pin curls and finger waving 
OUTCOME NOTES 
The learner is able to integrate shampooing, conditioning, cutting, relaxing, straightening, pin curls and finger waving to produce a complete change of style in a commercially viable time. 
OUTCOME RANGE 
1. Salon overheads, materials, labour.
2. Industry standards, length of hair
3. Hair and scalp analysis, record card.
4. Examples of hairstyles.
5. 7 different models, 4 relaxers / straighteners including virgin and re-growth, 3 finger waving styles inclusive of pin curls and different cutting styles over the 7 models.
6. Recommend home care products and additional salon services.
7. Self, client, workstation and salon. 

ASSESSMENT CRITERIA 

ASSESSMENT CRITERION 1 
1. The cost of the service is planned and a price list produced. 

ASSESSMENT CRITERION 2 
2. A commercially viable time is established for the service. 

ASSESSMENT CRITERION 3 
3. The workstation is prepared for the services. 

ASSESSMENT CRITERION 4 
4. The client is received, seated and consulted with in a professional manner. 

ASSESSMENT CRITERION 5 
5. Client requirements are considered and professional advice given. 

ASSESSMENT CRITERION 6 
6. The cost of the services is discussed with the client. 

ASSESSMENT CRITERION 7 
7. Shampooing, conditioning, cutting, relaxing/straightening, pin curls and finger waving skills are integrated and used to produce an effective fashion style on a range of clients in a commercially viable time. 

ASSESSMENT CRITERION 8 
8. Salon procedures are adhered to at all times. 

ASSESSMENT CRITERION 9 
9. Materials are economically used. 

ASSESSMENT CRITERION 10 
10. An awareness of marketing is demonstrated throughout the service. 

ASSESSMENT CRITERION 11 
11. Safe and hygienic work practices are demonstrated throughout the services. 

SPECIFIC OUTCOME 4 
Plan and execute three daily salon sessions integrating shampooing, conditioning, cutting, etc. 
OUTCOME NOTES 
The learner must plan and execute three daily salon sessions integrating shampooing, conditioning, cutting, perming, relaxing, coloring, setting, costing and record keeping to produce effective styles on a range of clients in a commercially viable time. 
OUTCOME RANGE 
1. Combination and integration of hairdressing services on 7 different clients including a straightener, a permanent colour, a permanent wave, 1 finger wave style, 2 cuts, 2 blow-drying styles, 2 setting styles, shampooing and conditioning.
2. Recommending, home care products and additional salon services.
3. Self, client, workstation and salon. 

ASSESSMENT CRITERIA 

ASSESSMENT CRITERION 1 
1. A working day in the hairdressing salon is planned. 

ASSESSMENT CRITERION 2 
2. Appointments are booked. 

ASSESSMENT CRITERION 3 
3. Client record cards, tools, materials and workstation are prepared. 

ASSESSMENT CRITERION 4 
4. Clients are consulted with and prepared in a professional manner. 

ASSESSMENT CRITERION 5 
5. Services are performed in the correct sequence according to appointment book. 

ASSESSMENT CRITERION 6 
6. Services on different clients are integrated without causing delays. 

ASSESSMENT CRITERION 7 
7. Effective end results on a range of clients are performed within the specified time. 

ASSESSMENT CRITERION 8 
8. Salon procedures are adhered to at all times. 

ASSESSMENT CRITERION 9 
9. Materials are economically used. 

ASSESSMENT CRITERION 10 
10. An awareness of marketing is demonstrated throughout the service. 

ASSESSMENT CRITERION 11 
11. Safe and hygienic work practises are demonstrated throughout the services. 


UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
Demonstrate hairdressing skills in the context of Ladies Hairdressing - caucasian type hair;

Demonstrate:
  • realistic costing of services;
  • self and time management;
  • awareness of cost effective working;
  • integrating, combining and planning hairdressing skills;
  • awareness of marketing salon services and hairdressing products;
  • planning a price list. 
    		•


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems in which responses display that responsible decisions using critical and creative thinking have been made.

    To plan a financially successful working day by combining and integrating hairdressing services on a range of clients the learner must be able to identify and solve problems in which responses display that responsible decisions using critical and creative thinking have been made.

    Continuous assessment of the learner's ability to plan and perform a financially successful working day where a number of hairdressing services are integrated. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of a team, group, organisation and community.

    The ability to communicate effectively with clients and colleagues during a working day in the salon demands that the learner work as part of a team and group to promote hairdressing services.

    Assessment of the learner's ability to be part of a team when working together as a group in the promotion of hairdressing services. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one's activities responsibly and effectively.

    In order to successfully integrate and combine hairdressing services to clients, a learner must be able to organise and manage him/ her self as well as the activities around hairdressing services, responsibly and effectively.

    Continuous assessment of learner's ability to organise and manage one's activities according to time. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using visual, mathematical and/or language skills in the modes of oral and/or written presentation.

    In order to establish the client's needs, select the best hairdressing products and services for the client, recommend home care products, cost the sales and record the relevant information demands from the learner the ability to communicate effectively using visual, mathematical and language skills in the modes of oral and written presentation.

    Continuous assessment of the recording of marketing and retail skills. 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically, showing responsibility towards the environment and health of others.

    To select and recommend the best hair products and services to the client demand from the learner knowledge of the chemistry of products, their effect on the scalp and hair, the safety precautions to be observed with regards to allergies and contra-indications to the application of products and chemical services.

    Assessment of learner's ability to select and recommend correct hair products and services so that a responsibility towards the environment and health of others is evident. 

    UNIT STANDARD NOTES 
    This unit standard will be continuously assessed by means of formative assessment.

    Formative assessment tools:
  • Observation in the work place
  • Checklists
  • Appointment book
  • Logbook
  • Analysis cards
  • Assignment

    Summative assessment tool:
  • Written test
  • The written test will consist of a question paper supplied by the Personal Care Chamber.
  • Practical demonstration is assessed according to a practical performance assessment.


    Integrated assessment
  • This unit standard will be assessed together as part of the Integrated Assessment for Proficiency in all Salon Services.

    Demonstration
  • Two accredited assessors from the industry will assess the practical demonstration. A Moderator may be present to moderate the practical assessments.

    Professional manner is assessed according to aspects such as ethical standards, personal and interpersonal skills, body language, tone of voice, posture and personal appearance.

    Safety precautions that must be demonstrated for assessment includes:
  • Proof that a patch test was performed prior to a chemical services;
  • Protection of client's clothes and face;
  • Testing of water temperature to ensure client comfort;
  • Control of water pressure;
  • Protection of client's head against banging or scratching;
  • Using clean towels and tools;
  • Sharp instruments are handled with care;
  • Manufacturer's instructions are followed;
  • Barrier products are applied around hairline;
  • Hands are protected by wearing gloves;
  • Lids on chemicals are replaced immediately after use;
  • Jewellery are removed before application of chemicals;
  • Chemicals are not mixed in metal containers;
  • Maximum processing time is not exceeded. 
    		•

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  20152   National Certificate: Ladies Hairdressing  Level 4  NQF Level 04  Passed the End Date -
    Status was "Registered"     		 2004-06-13  SERVICES 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.