SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Demonstrate an understanding of the composition and dynamics of a creative team. 
SAQA US ID UNIT STANDARD TITLE
117637  Demonstrate an understanding of the composition and dynamics of a creative team. 
ORIGINATOR
SGB Marketing 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Marketing 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 5  Level TBA: Pre-2009 was L5  5 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2026-06-30   2029-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
Learners credited with this unit standard will be able to describe a team and the communication processes within the team. Learners are able to describe best working team practices, apply these and handle conflict situations within the team.

The qualifying learners are competent of:
  • Communicating with all relevant stakeholders to enhance teamwork.
  • Displaying tendencies to work with others as a member of a creative team.
  • Handling and resolving areas of conflict. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    Learners accessing this qualification will have demonstrated competence in communicating verbally and in writing and computer technology at Level 3 on the NQF or equivalent. 

    UNIT STANDARD RANGE 
  • Feedback includes but is not limited to; verbal and written.
  • Conflict includes but is not limited to; personal conflict issues, team conflict, manager and subordinates conflict. 
    		•

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Communicate with all relevant stakeholders to enhance teamwork. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Communication methods are identified and demonstrated in line with company communication processes and procedures. 

    ASSESSMENT CRITERION 2 
    Communication is clear and concise and required format. 

    ASSESSMENT CRITERION 3 
    Views of other team members is listened to and results recorded and actioned within required time frame. 

    ASSESSMENT CRITERION 4 
    Feedback is given on all communication received within required time frame. 

    ASSESSMENT CRITERION 5 
    Communication barriers are identified and dealt with as they arise in line with company standards and practices. 

    SPECIFIC OUTCOME 2 
    Display tendencies to work with others as a member of a creative team. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    A range of tendencies for team work are identified and described in line with company team dynamics and processes. 

    ASSESSMENT CRITERION 2 
    Behaviours are inline with established behaviours of a team member. 

    ASSESSMENT CRITERION 3 
    Team members are consulted on all marketing related issues within required time frame and format. 

    ASSESSMENT CRITERION 4 
    Decisions are based on team consensus and are in line with business or project objectives. 

    SPECIFIC OUTCOME 3 
    Handle and resolve areas of conflict. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Areas of possible conflict are identified within required time frame and actioned in line with company standards. 

    ASSESSMENT CRITERION 2 
    Achievable options to resolve the conflict are generated in accordance with company policies and procedures. 

    ASSESSMENT CRITERION 3 
    Options or combination of options that will resolve the conflict are jointly selected within required time frame and in line with company standards. 

    ASSESSMENT CRITERION 4 
    The needs and expectations of all team members are taken into account and in line with business objectives. 

    ASSESSMENT CRITERION 5 
    Conflict between team members is resolved using collaborative facilitation methods. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • An individual wishing to be assessed (including through RPL) against this unit standard may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA.
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard or assessing this unit standard must be accredited as a provider with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA at its discretion. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Knowledge of organisational structures and team compilations.
  • Knowledge of the industry.
  • Knowledge of conflict resolution processes and practices. 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems pertaining to working together as a member of a team. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of a marketing team to improve output. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, evaluate, organise and critically evaluate information when understanding historical data. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively when presenting reports so that all stakeholders understand when communicating with others to enhance teamwork. 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology in the preparation and presentation of communications and/or reports. 

    UNIT STANDARD CCFO CONTRIBUTING 
    In order to contribute to the full personal development of each learner and the social and economic development of society at large, it must be the intention underlying any programme of learning to make an individual aware of the importance of: being culturally sensitive across a range of social contexts so that all actions and decisions are acceptable to all stakeholders with broad cultural backgrounds. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    N/A 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  49603   Bachelor of Visual Communications  Level 6  Level TBA: Pre-2009 was L6  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  CHE 
    Fundamental  57651   National Certificate: Forensic Science  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  SAS SETA 
    Fundamental  58183   National Diploma: Forensic Pathology Support  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  SAS SETA 
    Elective  62610   National Diploma: Copywriting  Level 5  NQF Level 05  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  As per Learning Programmes recorded against this Qual 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. Digital School of Marketing (Pty) Ltd 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.