SAQA

All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.

SOUTH AFRICAN QUALIFICATIONS AUTHORITY

REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE:

Apply business performance management practices

SAQA US ID	UNIT STANDARD TITLE
116349	Apply business performance management practices
ORIGINATOR
SGB Entrepreneurship & Small Business Development
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-
FIELD			SUBFIELD
Field 03 - Business, Commerce and Management Studies			Generic Management
ABET BAND	UNIT STANDARD TYPE	PRE-2009 NQF LEVEL	NQF LEVEL	CREDITS
Undefined	Regular	Level 6	Level TBA: Pre-2009 was L6	10
REGISTRATION STATUS		REGISTRATION START DATE	REGISTRATION END DATE	SAQA DECISION NUMBER
Passed the End Date - Status was "Reregistered"		2018-07-01	2023-06-30	SAQA 06120/18
LAST DATE FOR ENROLMENT		LAST DATE FOR ACHIEVEMENT
2024-06-30		2027-06-30

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.

This unit standard does not replace any other unit standard and is not replaced by any other unit standard.

PURPOSE OF THE UNIT STANDARD

The person credited with this Unit Standard is able to evaluate clients' needs taken from an interview, identify trends in clients' needs, which need to be responded to and identify how the services offered can be improved.

The qualifying learner is capable of:

Specifying the objectives of the business.

Identifying the factors affecting performance of the business.

Assessing the performance of the business in meeting its objectives.

Identifying potential improvements to the business.

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING

It is assumed that learners accessing this qualification are competent in:

Computer Literacy at NQF Level 3

Mathematical Literacy at NQF Level 4

Accountancy at NQF level 4

Communications at NQF level 4

UNIT STANDARD RANGE

N/A

Specific Outcomes and Assessment Criteria:

SPECIFIC OUTCOME 1

Specify the objectives of the business.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

Quantifiable objectives, which are compatible with the mission statement, are set for each of the activities in the business.

ASSESSMENT CRITERION 2

The owner/manager's personal objectives are determined in an interview.

ASSESSMENT CRITERION 3

Key people involved in the business are consulted using a questionnaire to determine the key business of the organisation and its objectives.

ASSESSMENT CRITERION 4

Objectives can be readily converted into action plans, setting out where the business is now, the wish position for the future, the means of bridging the gap and which are the priorities.

SPECIFIC OUTCOME 2

Identify the factors affecting performance of the business.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

Strengths, weaknesses, opportunities and threats of the business are analysed and reported on in writing.

ASSESSMENT CRITERION 2

Social, technical, economic, environmental and political factors are analysed and reported on in writing.

SPECIFIC OUTCOME 3

Assess the performance of the business in meeting its objectives.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

A statement of business performance is produced showing actual performance matched against all objectives.

ASSESSMENT CRITERION 2

Trading status documents such as the profit and loss account, balance sheet, cash flow and profit and loss forecasts are analysed to determine how the business is performing and a report is written.

SPECIFIC OUTCOME 4

Identify potential improvements to the business.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

An action plan is developed showing all intended improvements with proposed sequence of implementation.

ASSESSMENT CRITERION 2

Potential improvements and their intended effects of the business are clarified with business owner/manager in a face-to-face interview.

UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS

Accreditation for this Unit Standard shall be obtained from the relevant Education and Training Quality Assurance Body, through summative and formative assessment by a registered assessor.

Assessors must be registered as an Assessor with the relevant ETQA, or with an ETQA that has a Memorandum of Agreement with the relevant ETQA.

Moderators must be registered as assessors with the relevant ETQA, or with an ETQA that has a Memorandum of Agreement with the relevant ETQA.

Training providers must be accredited by the relevant ETQA or with an ETQA that has a Memorandum of Agreement with the relevant ETQA.

Moderation should include both internal and external moderation where applicable.

UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE

Sources of information from operational activities.

Basic business principles.

Evaluation techniques to determine client and client group needs in the short, medium and long term.

Political, social and economic factors affecting the business community.

Technological and scientific innovation affecting the business community.

UNIT STANDARD DEVELOPMENTAL OUTCOME

N/A

UNIT STANDARD LINKAGES

N/A

Critical Cross-field Outcomes (CCFO):

UNIT STANDARD CCFO IDENTIFYING

Identifying & solving problems in which responses display that responsible decisions using critical and creative thinking have been made.

UNIT STANDARD CCFO WORKING

Working effectively with others as a member of a team, group, organisation.

UNIT STANDARD CCFO ORGANISING

Organising and managing oneself and one's activities responsibly and effectively.

UNIT STANDARD CCFO COLLECTING

Collecting, analysing, organising and critically evaluating information.

UNIT STANDARD CCFO COMMUNICATING

Communicating effectively using visual, mathematical and/or language skills in the modes of oral and/or written persuasion.

UNIT STANDARD CCFO SCIENCE

Using science and technology effectively.

UNIT STANDARD CCFO DEMONSTRATING

Demonstrating an understanding of the world as a set of related systems by recognising that problem-solving contexts do not exist in isolation.

UNIT STANDARD ASSESSOR CRITERIA

N/A

REREGISTRATION HISTORY

As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015.

UNIT STANDARD NOTES

N/A

QUALIFICATIONS UTILISING THIS UNIT STANDARD:

	ID	QUALIFICATION TITLE	PRE-2009 NQF LEVEL	NQF LEVEL	STATUS	END DATE	PRIMARY OR DELEGATED QA FUNCTIONARY
Core	48967	National Certificate: Business Advising Operations	Level 6	Level TBA: Pre-2009 was L6	Passed the End Date - Status was "Reregistered"	2023-06-30	SERVICES
Elective	62829	National Certificate: Law Enforcement: Sheriffing	Level 6	Level TBA: Pre-2009 was L6	Passed the End Date - Status was "Reregistered"	2023-06-30	SAS SETA
Elective	61729	National Diploma: Policing	Level 6	NQF Level 06	Passed the End Date - Status was "Reregistered"	2023-06-30	SAS SETA

PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD:

This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.

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