SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Apply problem-solving techniques to make a decision or solve a problem in a real life context 
SAQA US ID UNIT STANDARD TITLE
114952  Apply problem-solving techniques to make a decision or solve a problem in a real life context 
ORIGINATOR
SGB Life Skills 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 07 - Human and Social Studies People/Human-Centred Development 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 3  NQF Level 03  2 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2007-06-26  2007-08-16  SAQA 0160/05 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2008-08-16   2011-08-16  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard is replaced by: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
244611  Apply problem-solving techniques to make a decision or solve a problem in a real life context  Level 3  NQF Level 03  2   

PURPOSE OF THE UNIT STANDARD 
In this unit standard learners should acquire basic problem solving skills and be able to use those skills in dealing with problems or making decisions in their own lives. The focus is on authentic situations that may require a decision or be a problem for the learner.

The qualifying learner is capable of
  • Distinguishing between problems, challenges and matters requiring a decision.
  • Investigating techniques for solving problems and making decisions.
  • Identifying a problem in a real life situation.
  • Applying a problem solving process or technique to propose a solution or make a decision. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners are competent in Communication at NQF level 2. 

    UNIT STANDARD RANGE 
    The typical scope of this unit standard is
  • Real life problems in the learner's own context 
    		•

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Distinguish between problems, challenges and matters requiring a decision. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The concept of a problem is explained with examples. 

    ASSESSMENT CRITERION 2 
    The concept of a challenge is explained with examples. 

    ASSESSMENT CRITERION 3 
    The difference between a problem, challenge and a matter requiring a decision is discussed with reference to real life examples and experiences. 

    ASSESSMENT CRITERION 4 
    The impact of own attitude on problems and challenges is discussed and an indication is given of how own attitude can help or hinder solutions. 

    SPECIFIC OUTCOME 2 
    Investigate techniques for solving problems and making decisions. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    The role of brainstorming in problem solving and decision-making is explored and an indication is given of the power of group decision-making. 

    ASSESSMENT CRITERION 2 
    Different techniques for solving problems or making decisions are explored and an indication is given of when each is appropriate. 
    ASSESSMENT CRITERION RANGE 
    Includes, but is not limited to, lateral and creative thinking, scenario planning, de Bono's thinking hats and problem solving shoes, analytical or risk management type processes, scientific research type process.
     

    SPECIFIC OUTCOME 3 
    Identify a problem in a real life context. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    A real life situation or issue is identified and described and an indication is given of the source/origin and extent of the problem. 

    ASSESSMENT CRITERION 2 
    The identified problem is analysed to determine the actual problem. 

    SPECIFIC OUTCOME 4 
    Apply a problem solving process or technique to propose a possible solution or make a decision. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Information relating to the problem is gathered to inform the decision-making process. 

    ASSESSMENT CRITERION 2 
    A problem solving technique or process is applied to identify potential solutions. 

    ASSESSMENT CRITERION 3 
    Potential solutions are compared and a decision is made as to which is the most appropriate in a specific situation. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    Assessment of this Unit Standard should be contextual, practical and be conducted in the workplace as far as possible.
  • Assessors must be registered as assessors with the relevant ETQA.
  • Moderators must be registered as assessors with the relevant ETQA, or with an ETQA that has a Memorandum of Understanding with the relevant ETQA 
    		•


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    The learner is able to identify and solve problems and make decisions in applying a problem solving process to propose a possible solution and make a decision. 

    UNIT STANDARD CCFO WORKING 
    The learner is able to work as a member of a team in exploring group decision-making processes. 

    UNIT STANDARD CCFO ORGANISING 
    The learner is able to organise and manage him/herself in proposing a possible solution to a real life problem in own context. 

    UNIT STANDARD CCFO COLLECTING 
    The learner is able to collect, organise and critically evaluate information to inform the decision-making process. 

    UNIT STANDARD CCFO COMMUNICATING 
    The learner is able to communicate effectively in brainstorming and engaging in group decision-making. 

    UNIT STANDARD NOTES 
    This unit standard has been replaced by unit standard 244611, which is "Apply problem-solving techniques to make a decision or solve a problem in a real life context", Level 3, 2 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  49013   National Certificate: Mining Operations: Underground Hard Rock  Level 2  NQF Level 02  Passed the End Date -
    Status was "Reregistered"     		 2007-08-16  Was MQA until Last Date for Achievement 
    Core  49772   National Certificate: Archaeology  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2012-06-30  CATHSSETA 
    Core  57877   National Certificate: CNC Production Machining  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  MERSETA 
    Core  49128   National Certificate: Community Health Work  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2009-04-08  Was HW SETA until Last Date for Achievement 
    Core  49089   National Certificate: Financial Services  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  INSETA 
    Core  57694   National Certificate: Food and Beverage Packaging Operations  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  FOODBEV 
    Core  49596   National Certificate: Radiation Monitoring  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  EWSETA 
    Core  49688   National Certificate: Victim Empowerment  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  HW SETA 
    Core  49127   Further Education and Training Certificate: Design Foundation  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  MICTS 
    Fundamental  57879   National Certificate: Manufacturing of Surface Coatings  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  CHIETA 
    Elective  48783   National Certificate: Financial Services  Level 2  NQF Level 02  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  INSETA 
    Elective  50308   National Certificate: Bread and Flour Confectionery Baking  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  FOODBEV 
    Elective  49752   National Certificate: Environmental Practice  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  LG SETA 
    Elective  57880   National Certificate: Meat Processing  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  FOODBEV 
    Elective  49529   Further Education and Training Certificate: Long-Term Risk Assessment  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  INSETA 
    Elective  49356   Further Education and Training Certificate: Medical Claims Assessing  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  INSETA 
    Elective  66609   Further Education and Training Certificate: Retail Insurance  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  As per Learning Programmes recorded against this Qual 
    Elective  66610   Further Education and Training Certificate: Short Term Insurance  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2023-07-30  As per Learning Programmes recorded against this Qual 
    Elective  57613   Further Education and Training Certificate: Short-Term Risk Management  Level 4  NQF Level 04  Passed the End Date -
    Status was "Reregistered"     		 2012-06-30  INSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. A.S.A.P Training And Consulting 
    2. A4 Consultancy Cc 
    3. Aba Sebenzi 
    4. ABM COLLEGE SA (PTY) LTD 
    5. Africam Solutions 
    6. Africawide Consulting 
    7. Akanani Consulting (Pty) Ltd 
    8. Akha Unique telecoms (pty) ltd 
    9. Amangile Academy (Pty) Ltd 
    10. Amaqamu Project Management and Consulting 
    11. Amg Training And Hygiene Consultants 
    12. Amusa Consulting 
    13. Aphiwezothe 
    14. Asiphokuhle Training And Research Institute 
    15. Avax Sa 481 Cc. T/A Mandisa Development Services 
    16. Bantubanye Skills 
    17. Batla Gorona Trading Enterprise 
    18. Bazalwane Business Partners 
    19. Bendrew Trading 
    20. Bephaswana Skills Development (Pty) Ltd 
    21. Bettes - Types Trading And Projects 
    22. Bikologix Projects 
    23. Bo Support Services Cc 
    24. Boikgantsho Consulting & Events 
    25. Boiponahatso Enterprise 
    26. Bokamoso Urban Planners 
    27. Boni Africa Events & Development 
    28. Bothanda Trading 
    29. Business Intelligence And Governance 
    30. Bussynet Advanced Trading 
    31. Cape Peninsula University of Technology 
    32. Capricon Training Consultants cc 
    33. Ceekwenza (Pty) Ltd 
    34. Classic Human Capital Solutions 
    35. Clean Heat Academy (Pty) Ltd 
    36. Coceka Consulting 
    37. Colgene Group 
    38. Connex Marketing Cc 
    39. Cradle Stars Trading Enterprise 
    40. Ctc College 
    41. Cymbol Consulting(Pty) Ltd. 
    42. D and D Lwazi Renaissance Research and Development Institute 
    43. Dean Institute Of Learning (Pty) Ltd 
    44. Devolden Group 
    45. Ditirelo Skills Development Services 
    46. DM Management & Consulting 
    47. Dumakude 
    48. Dynamic Sheq Solutions 
    49. E Mali Outsourcing Cc 
    50. Ecoculture Training And Consultancy 
    51. Ekurhuleni West Public FET College - Germiston Campus 
    52. Elangeni Consulting 
    53. Elangeni Consulting (PTY) LTD 
    54. ELASON PRO-ACTIVE SECURITY (PTY) LTD 
    55. Elective Training Institute Enterprise Cc 
    56. Elgin Community College 
    57. Environmental Leadership Academy 
    58. ENVOY PLANET CONSULTING AND PROJECTS (PTY) LTD 
    59. Erf 340 Holdings 
    60. Eskilz College (Pty) Ltd 
    61. Essential Skills 
    62. Fabulous City Trading 
    63. Falcon Business Institute (Pty) Ltd 
    64. Faranang Marketing 
    65. FOSKOR (PTY) LTD 
    66. Furniture World Training Centre 
    67. FUTURE DISCOVERY TRAINING ACADEMY 
    68. Gaegolelwe Consultancy (Pty) Ltd 
    69. Gauteng City College 
    70. Globalwise Training & Consulting (Pty) Ltd. 
    71. Goitseone Trading And Projects Pty Ltd 
    72. Goitsikitso Enterprise Trading 
    73. Growth Management Consulting 
    74. HARMONY GOLD MINING CO LTD 
    75. Heavenly Button Trading Cc 
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    77. Iale School Of Advanced Learning Education 
    78. Icando 
    79. Inafrica General Trading Pty Ltd 
    80. Independent Development Trust 
    81. Inkonyane Yamaswazi Projects 
    82. Inkqubeko Investment (Pty) Ltd 
    83. Inkwazi Learning Network 
    84. Insika Foundation 
    85. Institute For Local Government And Housing 
    86. Institute of Health and Social Care Studies 
    87. Integrated Waste And Recycling Services(Iwars) 
    88. Ito Focus Reagile 
    89. Itumeleng Wellness Solutions 
    90. Iviyo Landscaping (Pty) Ltd 
    91. Izazi Training Solutions 
    92. Iziko Capacity Building Cc. 
    93. Izwelethu Black Diamond 
    94. Jet Energy South Africa 
    95. Jobafrik Consulting 
    96. Jolly Boy Motor Spares 
    97. Josmap Training Institute 
    98. Jrt3 Jobcreation Rehabilitation Through Training And Technology (Pty) Ltd 
    99. K Boneng Consulting Services 
    100. Kagisho Business Concepts (Pty) Ltd 
    101. KALIDEEN MANAGEMENT SERVICES 
    102. Kappia Consulting Services 
    103. Katlehong Corporate Group 
    104. Kay Beez Development Projects 
    105. Kegatilwe Construction & Projects 
    106. KEITSHEPILE TRADING AND PROJECTS 
    107. Kenmab Training Centre 
    108. Kgotla Trading Enterprise 
    109. Khatheo Trading And Projects (Pty) Ltd 
    110. KHOSITHI TRAINING 
    111. Khubiso Enterprise (Pty) Ltd 
    112. Khula Nonke Training & Development 
    113. Khutakhu Trading 
    114. Kn Business Solutions 
    115. Kokano Pty Ltd 
    116. Kowolwazi Trading Enterprise 
    117. Ktmo Business Solutions 
    118. Kwazulu Skills Academy 
    119. Kwem Management Solutions 
    120. Kwindla Institute of Learning and Consulting 
    121. Lapa La Afrika Farming And Projects 
    122. Legacy Leap Skills Developmemt Institute (Pty) Ltd 
    123. Leronsa Trading Enterprise 
    124. Letlhokoa Management Services Cc 
    125. Letlotlo La Gae (Pty) Ltd 
    126. Letzaa Group 
    127. Lewerb Holdings (Pty) Ltd 
    128. Lih Consulting And Projects 
    129. Lindela Training And Business Development Services 
    130. Lip Holding (Pty) Ltd 
    131. Lo Tantsi Fire Consultants (Pty) Ltd 
    132. Londimvelo Consultants 
    133. Lorpen Investments 
    134. Lumiere Holdings 
    135. M Tech Training Consultants 
    136. M.I.C. Training And Development 
    137. Machabelele Associates 
    138. Magase And Shakong Projects 
    139. Magongo Investments 
    140. Magumzane Traiding Cc 
    141. Makaota Training Consultants 
    142. Makoti Skills Development Solutions 
    143. Malizana Projects CC 
    144. Mamuhle Academy 
    145. Mangalani Business Enterprises 
    146. Marcado Human Resources Strategies 
    147. Marematlou Training Institute 
    148. Mashmp Holdings 
    149. Mashphe Logistics Services 
    150. Masizakhe Leanerships cc 
    151. MASM Trading Enterprise (Pty) Ltd 
    152. MASS COMUTER TRAINING AND PRINTERS 
    153. Matsila Holdings 
    154. Mavuni Empowering Consultants 
    155. MAXIMUM DEVELOPMENT INSTITUTE 
    156. Mementos Training Pty Ltd 
    157. MGM Training & Consulting 
    158. Mgwezane Training And Events Management Cc. 
    159. Miczo'S Enterprise 
    160. Mimoisa Business Solutions Cc 
    161. Mimosa Business Consultants 
    162. Mimshack Royal Heritage 
    163. Mind Magic Consulting 
    164. Mintirho Development Services 
    165. Mission Point Consulting 
    166. Mmg Capital 
    167. Mml Consulting Cc. 
    168. Mobaarak Management Services 
    169. Mod-Mosh Projects And Consulting (Pty) Ltd 
    170. MODIKWA MINING PERSONNEL SERVICES PTY L TD 
    171. Mohlaje Solutions (Pty) Ltd 
    172. Morena Empire Investment 
    173. Moripe Business and Training Consultants 
    174. Mortarboard Training Solutions 
    175. Mphela Education Training And Development 
    176. Mthonyama Projects (Pty) Ltd 
    177. MUDITAMBI HOLDINGS 
    178. Muhangwene Development Enterprise 
    179. MUTENDA SECURITY SERVICES CC 
    180. Myeza Trading Enterprise 
    181. Nalengmokoni Investors (Pty) Ltd 
    182. Ndotha General Trading 
    183. Nedtex73 
    184. Nemalale Eagles Consultancy Cc 
    185. Netgrow Training Solutions 
    186. Networx for Career Development 
    187. New Hope Revival Organisation 
    188. Nj & L Trading Enterprise Cc. 
    189. Nkinane Trading Enterprise 
    190. Nokusho M Consulting And Trading 
    191. NOMAKU TRADERS CC 
    192. Nonunu Projects 
    193. Ns Global Academy 
    194. Ntsangalala Business Enterprise 
    195. Nyankwavi Investment Cc. 
    196. PALABORA COPPER (PTY) LTD 
    197. Petra Institute of Development 
    198. Pfim Trading (Pty) Ltd 
    199. Pioneer Business Consulting 
    200. Pkm Skills And Career Development 
    201. Pma Holdings (Pty ) Ltd. 
    202. Power Rush Trading 170 Cc. 
    203. Powernexus 
    204. Progressive School Of Business And Engineering (Pty) 
    205. Puseletso Trading And Projects 
    206. Quiver Skills Institute 
    207. RAMAZWI SECURITY SERVICES CC 
    208. Rasinkhu Investments 
    209. Ratomac Trading Consultants (Pty) Ltd 
    210. Reflections Development Institute 
    211. Reminiscent Business Consulting Pty (Ltd) 
    212. RESISA LOGISTICS 
    213. Richfield Graduate Institute of Technology Pty Ltd 
    214. Rmcii Solutions (Pty) Ltd 
    215. Roughage Trading 
    216. Sebobatho Project Management 
    217. Seige Trading Solutions 
    218. Senelo Trading Cc 
    219. SETHIKE TRADING 
    220. Shudu Trading 
    221. Silalele Skills Academy (Pty) Ltd 
    222. Siljeur Training Academy 
    223. Simba Skills Consultants 
    224. Simmek Holdings 
    225. Siza Nesu Training And Consultants 
    226. Sizampiloenhle Trading And Projects (Pty) Ltd 
    227. Smartkip 
    228. Smartmatta (Pty) Ltd 
    229. Sobengmo Mining Services 
    230. SOUTH AFRICA ADVANCED SKILLS INSTITUTE 
    231. South African Institute of Learning (SAIL) 
    232. South African Abet Development Agency Saada 
    233. South African Advanced Skills Institute 
    234. South African Business and Technology Institute 
    235. South African Corporate Training Association 
    236. South African Governance And Business College 
    237. South West Gauteng TVET College 
    238. SOUTHERN AFRICAN YOUTH MOVEMENT 
    239. Spears Business and Life Coach Consulting 
    240. Spectrium 
    241. Spring Forest Trading 578 Cc 
    242. Sseh Pty Ltd 
    243. Starplex 489 cc 
    244. Tachfin Holdings 
    245. Talent Emporium Academy (PTY) Ltd 
    246. Tanosa Trading CC 
    247. Tashie Holdings 
    248. Teemil Safety Health And Environmental Consultants Pty Ltd 
    249. Tembe Service Providers 
    250. Thabelanang Trading Enterprise 
    251. Thando Consulting Services 
    252. The Crimson Co Cc. 
    253. The Green Affairs Consulting 
    254. Thothi Consulting 
    255. Thubelihle Graduate Institute 
    256. Thusanang Skills & Training 
    257. Thuso Enviro and Agric Development 
    258. Thuto Ya Setshaba Training Services (Pty) Ltd 
    259. Timothy Fasheun Group Enviromentors (Pty) Ltd 
    260. Tld Consulting 
    261. Tlotlangthuto Training & Consulting 
    262. Tloumogale Business Development & Consulting 
    263. Trainers without Borders 
    264. Training At Work (Pty) Ltd 
    265. Tshedza Training Technologies (Pty) Ltd 
    266. Tshwane College of Commerce and Computer Studies 
    267. Tshwane Skills Training Centre 
    268. TSK Projects(PTY)LTD 
    269. Tsoga Re Dire Holdings (Pty) Ltd 
    270. Tuns Trading And Projects (Pty) Ltd 
    271. Twin Peak Technologies 
    272. Ubuqhawe Consulting (Pty) Ltd 
    273. Ukhamba Quality Skills 
    274. Umbuso Training Services 
    275. Umfolozi FET College 
    276. Umnotho We Afrika Foundation 
    277. Unctionized Business Enterprise 
    278. University Of Business Excellence(Pty)Ltd 
    279. University Of Intellectual Excellence (Pty)Ltd 
    280. University of Venda 
    281. Ursivox Interactive Systems 
    282. Venus Maintenance And Supply Services 
    283. Vicmat Consultants 
    284. VISIONARY SKILLS ACADEMY 
    285. VSL General Trading 
    286. VSS College (Pty) LTD 
    287. VUCA INSTITUTE OF LEADERSHIP DEVELOPMENT 
    288. Wbs Group 
    289. Wildlife and Enviroment Society of South Africa 
    290. WMD Civils Pty Ltd 
    291. World Pace Development And Training Institute 
    292. Xl At Consulting Cc 
    293. Ya Hina Management Consulting And Projects 
    294. Yellow Media Publishers 
    295. Zealot Business College 
    296. Zmg Consulting 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.