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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Describe how to manage anxiety and depression in the workplace 
SAQA US ID UNIT STANDARD TITLE
114938  Describe how to manage anxiety and depression in the workplace 
ORIGINATOR
SGB Life Skills 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 07 - Human and Social Studies People/Human-Centred Development 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular-Fundamental  Level 3  NQF Level 03 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 
2007-06-26  2007-08-16  SAQA 0160/05 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2008-08-16   2011-08-16  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard is replaced by: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
244571  Describe how to manage anxiety and depression in the workplace  Level 3  NQF Level 03  Complete 

PURPOSE OF THE UNIT STANDARD 
This Unit Standard will lead learners to acquire knowledge and skill to effectively manage anxiety and depression in themselves or others. It could be useful for peer and community counselors and managers. It should make employers aware of the need for positive management of anxiety and depression to ensure productivity and the creation of a caring environment where anxious and depressed employees are supported and accommodated.

A manager in the context of this Unit Standard is the manager of a small business and first line managers of business units, team leaders and supervisors in medium and large organisations. The term business unit implies a small business, cost centre, section or department.

The Unit Standard was developed as a means of contributing to change in leadership focus and empowering managers to look at people issues.

The qualifying learner is capable of:
  • Describing anxiety and its impact on the workplace.
  • Describing depression and its impact on the workplace.
  • Distinguishing between anxiety, depression and stress.
  • Investigating ways of supporting and accommodating anxiety and depression in the workplace. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners are competent in Communication at NQF level 1 

    UNIT STANDARD RANGE 
    The typical scope of this Unit Standard is: Anxiety and depression excluding manic depressives and psychotic conditions. 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Describe anxiety and its impact on the workplace. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The concept of anxiety is explained and an indication is given of why people suffer from anxiety in their daily lives. 

    ASSESSMENT CRITERION 2 
    Indicators of anxiety are identified and an indication is given of the importance of early identification. 

    ASSESSMENT CRITERION 3 
    Possible reasons for workplace anxiety are identified with reference to work related, people related and environmental issues. 

    ASSESSMENT CRITERION 4 
    The impact of anxiety on the individual is explained with specific reference to personality and coping skills. 

    ASSESSMENT CRITERION 5 
    The impact of anxiety on the workplace is explained with specific reference to productivity. 

    SPECIFIC OUTCOME 2 
    Describe depression and its impact on the workplace. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The concept of depression is explained and an indication is given of why some people suffer from depression. 

    ASSESSMENT CRITERION 2 
    Indicators of depression are identified and an indication is given of why early identification is important. 

    ASSESSMENT CRITERION 3 
    The impact of depression on the individual is explained with reference to extreme behaviour change. 

    ASSESSMENT CRITERION 4 
    The impact of depression on the workplace is explained with reference to interpersonal relationships and personal effectiveness. 

    ASSESSMENT CRITERION 5 
    The relationship between self-esteem and depression is explained with examples. 

    SPECIFIC OUTCOME 3 
    Distinguish between anxiety, depression and stress. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The difference between anxiety and depression is explained with reference to time frames. 

    ASSESSMENT CRITERION 2 
    The type of support needed by anxious or depressed individuals is compared in terms of counseling, therapy and referral. 

    ASSESSMENT CRITERION 3 
    The difference between anxiety and depression is explained in terms of productivity. 

    ASSESSMENT CRITERION 4 
    The relationship between anxiety, depression and stress is explained with reference to the consequences if indicators are ignored in a work situation. 

    SPECIFIC OUTCOME 4 
    Investigate ways of supporting and accommodating anxiety and depression in the workplace. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    Factors that contribute to anxiety and depression of employees are investigated for a specific workplace. 

    ASSESSMENT CRITERION 2 
    The extent of anxiety and depression in a particular organisation or business unit is estimated in order to determine the need for a strategic intervention. 

    ASSESSMENT CRITERION 3 
    Suggestions are made for the support and accommodation of employees who suffer from anxiety or depression. 

    ASSESSMENT CRITERION 4 
    The importance of trust and confidentiality in supporting employees in the workplace is explained with reference to the right to confidentiality. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • This Unit Standard will be assessed by an assessor and moderated by a moderator, registered with the relevant accredited ETQA responsible for the quality assurance of this Unit Standard.
  • Any institution offering learning that will enable achievement of this Unit Standard must be accredited as a provider through the appropriate quality assuring ETQA, or Learning Programme approval with an ETQA that has a Memorandum of Understanding with the quality assuring ETQA.
  • Verification (external moderation) of assessment and moderation by the provider, will be conducted by the relevant quality assuring ETQA according to the moderation guidelines in the relevant Qualification and the agreed ETQA policy and procedures.
  • An individual wishing to be assessed through RPL against this Unit Standard, may apply to an assessment agency or provider institution accredited by the relevant quality assuring ETQA, or by an ETQA that has a formal agreement/accreditation with the relevant quality assuring ETQA. 

  • UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    N/A 

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    The learner is able to identify and solve problems in suggesting ways to support or accommodate employees who suffer from anxiety or depression in a workplace. 

    UNIT STANDARD CCFO COLLECTING 
    The learner is able to collect, organise and evaluate information in estimating the extent of anxiety and depression in a workplace. 

    UNIT STANDARD CCFO DEMONSTRATING 
    The learner is able to demonstrate cultural sensitivity in identifying indicators of anxiety and depression. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    UNIT STANDARD NOTES 
    This unit standard has been replaced by unit standard 244571, which is "Describe how to manage anxiety and depression in the workplace", Level 3, 2 credits. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  58761   Further Education and Training Certificate: Early Childhood Development  Level 4  NQF Level 04  Reregistered  2023-06-30  ETDP SETA 
    Elective  49529   Further Education and Training Certificate: Long-Term Risk Assessment  Level 4  NQF Level 04  Reregistered  2023-06-30  INSETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. CKP Development Agency (Pty) Ltd. 
    2. Enjo Consultants 
    3. Motheo Training Institute Trust 
    4. RJM Educational Consulting (Pty) Ltd 
    5. Teachers Learning Centre (Pty) Ltd 
    6. The Institute of Health Risk Managers (Pty) Ltd 
    7. Zuzulwazi Development 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.