SAQA

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SOUTH AFRICAN QUALIFICATIONS AUTHORITY

REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE:

Develop a strategy to manage compromised employee wellbeing

SAQA US ID	UNIT STANDARD TITLE
114208	Develop a strategy to manage compromised employee wellbeing
ORIGINATOR
SGB Financial Services
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-
FIELD			SUBFIELD
Field 03 - Business, Commerce and Management Studies			Finance, Economics and Accounting
ABET BAND	UNIT STANDARD TYPE	PRE-2009 NQF LEVEL	NQF LEVEL	CREDITS
Undefined	Regular	Level 4	NQF Level 04	3
REGISTRATION STATUS		REGISTRATION START DATE	REGISTRATION END DATE	SAQA DECISION NUMBER
Passed the End Date - Status was "Reregistered"		2018-07-01	2023-06-30	SAQA 06120/18
LAST DATE FOR ENROLMENT		LAST DATE FOR ACHIEVEMENT
2024-06-30		2027-06-30

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.

This unit standard does not replace any other unit standard and is not replaced by any other unit standard.

PURPOSE OF THE UNIT STANDARD

This Unit Standard focuses on the role of a first line manager, section head, team leader, supervisor, shop steward, transformation committee member or Employment Equity committee member in supporting employees who are vulnerable or at risk. A manager in the context of this Unit Standard is the manager of a small business and first line managers of business units in medium and large organisations. The term business unit in this qualification implies a small business, cost centre, section or department.

It is envisaged that this Unit Standard will be used as part of Employee Assistance Programmes (EAP).

The qualifying learner is capable of:

Analysing events that could result in compromised employee wellbeing.

Analysing the need for a wellbeing intervention.

Proposing an intervention for a specific situation.

Monitoring, evaluating and reviewing an existing wellbeing intervention.

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING

There is open access to this Unit Standard. Learners should be competent in Communication and Mathematical Literacy at NQF Level 3.

UNIT STANDARD RANGE

The typical scope of this Unit Standard is:

Events that could result in compromised employee well being include, but are not limited to, HIV/AIDS, conflict and diversity, addiction, dread disease, loss and trauma, abuse, anxiety and depression, relationships, disability, stress, transformation and change, illness.

The framework for an intervention should include a definition of the intervention, scope and eligibility, benefits offered, protocols and procedures, limitations, capacity and associated risk.

Statistical information may be obtained for Human Resources, consultation, counseling case studies, manager`s records/information, and impirical information from an intervention.

A strategy to manage compromised employee wellbeing should include arrangements for monitoring, evaluating and reviewing the intervention. As it is not possible to assess this stage in the strategy as part of the assessment of the unit standard learners, are required to demonstrate the knowledge and skills required to monitor, evaluate and review an intervention using an existing wellbeing intervention.

Specific Outcomes and Assessment Criteria:

SPECIFIC OUTCOME 1

Analyse events that could result in compromised employee wellbeing.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. The concept of compromised employee behaviour is explained within the context of organisational wellbeing.

ASSESSMENT CRITERION RANGE

Includes, but is not limited to, productivity, performance, inter personal relationships and changes in behaviour.

ASSESSMENT CRITERION 2

2. Events that could result in compromised behaviour are identified in a specific environment.

ASSESSMENT CRITERION 3

3. The potential impact of four prevalent events on employees in a specific organisation is analysed and current trends in the organisation are benchmarked against the sector and national situation.

SPECIFIC OUTCOME 2

Analyse the need for a wellbeing intervention in a specific business unit.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. The policy and procedure documents of a selected organisation are analysed and an indication is given of the manager`s role in applying policy.

ASSESSMENT CRITERION 2

2. A needs analysis is conducted that includes management of troubled employees, current interventions and evaluation practices, consultation with stakeholders, outcomes of existing interventions, and contractual obligations in terms of wellbeing.

ASSESSMENT CRITERION 3

3. Observed practice is benchmarked against written policies and procedures, legislative compliance and best practice.

ASSESSMENT CRITERION 4

4. Limitations or constraints on possible wellness interventions are identified with reference to practical implementation and personal capacity.

SPECIFIC OUTCOME 3

Propose an intervention for a specific situation.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. The results of a needs analysis are used to inform the design of a wellbeing intervention.

ASSESSMENT CRITERION 2

2. The framework for the intervention programme is created to address the identified needs.

ASSESSMENT CRITERION 3

3. The proposed intervention is aligned to the organisation`s strategy.

ASSESSMENT CRITERION 4

4. The need for confidentiality is explained and an indication is given of the consequences of breeching confidentiality or not following proper procedures.

SPECIFIC OUTCOME 4

Monitor, evaluate, and review an existing wellbeing intervention.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. The need for monitoring is explained and a plan is developed to monitor a specific intervention.

ASSESSMENT CRITERION 2

2. A written report that includes qualitative and quantitative information on a wellbeing intervention is drafted for senior management.

ASSESSMENT CRITERION 3

3. Administrative procedures required to manage information from a wellbeing intervention are explained for a specific intervention.

ASSESSMENT CRITERION 4

4. Statistical information from an intervention is interpreted to determine themes and trends and benchmarked against sector, national and international data.

ASSESSMENT CRITERION 5

5. An existing intervention is reviewed and recommendations are made to retain or redesign the intervention or aspects of the intervention.

UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS

Anyone assessing a learner against this Unit Standard must be registered as an assessor with the relevant ETQA or with an ETQA that has a Memorandum of Understanding with the relevant ETQA.

Any institution offering learning that will enable achievement of this Unit Standard or assessing this Unit Standard must be accredited as a provider with the relevant ETQA , or with an ETQA that has a Memorandum of Understanding with the relevant ETQA.

Moderation of assessment will be overseen by the relevant ETQA or by an ETQA that has a Memorandum of Understanding with the relevant ETQA, according to the moderation guidelines in the relevant qualification and the agreed ETQA procedures. Therefore, anyone wishing to be assessed against this Unit Standard may apply to be assessed by any assessment agency, assessor or provider institution, which is accredited by the relevant ETQA.

UNIT STANDARD DEVELOPMENTAL OUTCOME

N/A

UNIT STANDARD LINKAGES

N/A

Critical Cross-field Outcomes (CCFO):

UNIT STANDARD CCFO IDENTIFYING

The learner is able to identify and solve problems by conducting a needs analysis, and proposing an intervention for a specific situation.

UNIT STANDARD CCFO ORGANISING

The learner is able to organise and manage his/her activities responsibly and effectively in assessing own capacity to and the limitations and constraints on a possible wellness intervention.

UNIT STANDARD CCFO COLLECTING

The learner is able to collect, organise and evaluate information in conducting a needs analysis, interpreting data and benchmarking against sector and national trends.

UNIT STANDARD CCFO COMMUNICATING

The learner is able to communicate effectively in keeping written records and drafting a report for senior management.

UNIT STANDARD CCFO SCIENCE

The learner is able to act as a responsible citizen in the organisation by creating a wellbeing intervention.

UNIT STANDARD CCFO DEMONSTRATING

The learner is able to demonstrate cultural sensitivity in identifying analysing the need and proposing an intervention in a specific situation.

UNIT STANDARD CCFO CONTRIBUTING

The learner is able to see the world as a set of related systems in analysing documents for compliance and understanding the consequences of non-compliance with legislation, company policies and procedures and breeches of confidentiality.

UNIT STANDARD ASSESSOR CRITERIA

N/A

REREGISTRATION HISTORY

As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015.

UNIT STANDARD NOTES

N/A

QUALIFICATIONS UTILISING THIS UNIT STANDARD:

	ID	QUALIFICATION TITLE	PRE-2009 NQF LEVEL	NQF LEVEL	STATUS	END DATE	PRIMARY OR DELEGATED QA FUNCTIONARY
Elective	58163	Further Education and Training Certificate: Community Recreation	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2023-06-30	CATHSSETA
Elective	49256	Further Education and Training Certificate: Counselling	Level 4	NQF Level 04	Passed the End Date - Status was "Reregistered"	2023-06-30	HW SETA
Elective	48640	National Certificate: Financial Services Management	Level 4	Level TBA: Pre-2009 was L4	Passed the End Date - Status was "Reregistered"	2023-06-30	INSETA

PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD:

This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.

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