All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.

SOUTH AFRICAN QUALIFICATIONS AUTHORITY

REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE:

Supervise employees

SAQA US ID	UNIT STANDARD TITLE
113845	Supervise employees
ORIGINATOR
SGB Transport and Logistics Operations
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-
FIELD			SUBFIELD
Field 11 - Services			Transport, Operations and Logistics
ABET BAND	UNIT STANDARD TYPE	PRE-2009 NQF LEVEL	NQF LEVEL	CREDITS
Undefined	Regular	Level 3	NQF Level 03	10
REGISTRATION STATUS		REGISTRATION START DATE	REGISTRATION END DATE	SAQA DECISION NUMBER
Passed the End Date - Status was "Reregistered"		2018-07-01	2023-06-30	SAQA 06120/18
LAST DATE FOR ENROLMENT		LAST DATE FOR ACHIEVEMENT
2024-06-30		2027-06-30

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.

This unit standard does not replace any other unit standard and is not replaced by any other unit standard.

PURPOSE OF THE UNIT STANDARD

Learners acquiring this standard will be learning towards obtaining a national qualification or are working on a supervisory business level, where acquisition of competence against this standard will add value to learner`s job, or chances of finding employment. The qualifying learner is capable of: Understanding the role of the supervisor Planning work and organise resources Leading employees Controlling employees

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING

Learners accessing this unit standard / qualification will have demonstrated competence against numeracy, language, interpersonal skills and assertiveness at NQF Level 2.

UNIT STANDARD RANGE

Human resources, financial resources, physical resources and information resources Controlled office or workshop situations Open yard areas Mobile vehicles Transport terminals

Specific Outcomes and Assessment Criteria:

SPECIFIC OUTCOME 1

Understand the role of the supervisor.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. Explanation of the purpose, responsibilities and skills required by the respective levels of management is consistent with company management hierarchy and organisational chart.

ASSESSMENT CRITERION 2

2. The description of good management practice in a healthy work environment conforms to company expectations.

ASSESSMENT CRITERION 3

3. The management concepts of planning, organising, leading and control are according to the specific operational work environment of the company.

SPECIFIC OUTCOME 2

Plan work and organise resources.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. The planning of work is demonstrated through the collection relevant information, the analysis thereof, as well as the formulation of specific task objectives that contribute towards the maximisation of performance and productivity.

ASSESSMENT CRITERION 2

2. Apportionment of task objectives into major activities, unit activities and specific tasks is logical, cost/time effective and contributes towards cost reduction and company profitability.

ASSESSMENT CRITERION 3

3. The identification of resources required, is task orientated, cost effective and contributes towards long-term company profitability.

ASSESSMENT CRITERION 4

4. Authority and responsibility is delegated to employees according to task requirements and company regulations.

ASSESSMENT CRITERION 5

5. Knowledge of job interviews, personnel selection and placement is displayed on a standard that meets company expectations.

SPECIFIC OUTCOME 3

Lead employees.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. The identification and comprehension of the human needs of employees contributes towards team spirit, motivated personnel and improved productivity.

ASSESSMENT CRITERION 2

2. The selection of a specific leadership style compliments the task at hand, the team, as well as individual team members.

ASSESSMENT CRITERION 3

3. Effective and efficient leadership is demonstrated on a standard that meets company expectations and motivated sub-ordinates.

ASSESSMENT CRITERION 4

4. Conflict is managed on an individual and task-group level, and is evident in team spirit, motivated personnel, as well as the achievement of objectives, task performance and productivity standards.

SPECIFIC OUTCOME 4

Control employees.

ASSESSMENT CRITERIA

ASSESSMENT CRITERION 1

1. The demonstration of performance management is consistent with company performance management policy and relevant documentation and is a measure of the effective supervision of sub-ordinates.

ASSESSMENT CRITERION 2

2. Productivity measurements and quality control is reflected by relevant documentation and corrective action is taken where actual performance deviates from prescribed company specifications.

ASSESSMENT CRITERION 3

3. Supervision is conducted in a healthy and safe environment as required by relevant authoritative legislation.

ASSESSMENT CRITERION 4

4. Discipline and grievance procedures are implemented in accordance with company policies and regulations.

UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS

An individual wishing to be assessed (including through RPL) against this unit standard may apply to an assessment agency, assessor or provider institution accredited by the relevant ETQA Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA. Any institution offering learning that will enable achievement of this unit standard or assessing this unit standard must be accredited as a provider with the relevant ETQA Moderation of assessment will be conducted by the relevant ETQA at its discretion.

UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE

Management hierarchy Principles of management Desired outputs of effective supervision Delegation Conflict resolution Safety and health regulations (NOSA) Discipline and grievance procedures Worker interview and selection

UNIT STANDARD DEVELOPMENTAL OUTCOME

N/A

UNIT STANDARD LINKAGES

N/A

Critical Cross-field Outcomes (CCFO):

UNIT STANDARD CCFO IDENTIFYING

Identify and solve problems in which responses display the ability to evaluate actual performance to set standards and take corrective action when required. This also breeds the ability of sensitivity to detail, logical thinking and creativity.

UNIT STANDARD CCFO WORKING

Work effectively with others as a member of a team and organisation to effectively motivate and lead subordinates in a passenger transport environment.

UNIT STANDARD CCFO ORGANISING

Organise and manage oneself and one`s activities responsibly and effectively, while preparing for equipment start up conditions.

UNIT STANDARD CCFO COMMUNICATING

Communicate effectively using language skills in the modes of oral and/or written persuasion to effectively delegate tasks, responsibility and authority to subordinates.

UNIT STANDARD CCFO SCIENCE

Use science and technology effectively to apply the principles of management in an environment focused on productivity and optimal utilisation of resources.

UNIT STANDARD CCFO CONTRIBUTING

In order to contribute to the full personal development of each learner and the social and economic development of society at large, it must be the intention underlying any programme of learning to make an individual aware of the importance of supervising and protect sub-ordinates by adhering to legislative requirements.

UNIT STANDARD ASSESSOR CRITERIA

N/A

REREGISTRATION HISTORY

As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015.

UNIT STANDARD NOTES

N/A

QUALIFICATIONS UTILISING THIS UNIT STANDARD:

	ID	QUALIFICATION TITLE	PRE-2009 NQF LEVEL	NQF LEVEL	STATUS	END DATE	PRIMARY OR DELEGATED QA FUNCTIONARY
Core	48437	National Certificate: Road Transport	Level 3	NQF Level 03	Passed the End Date - Status was "Reregistered"	2023-06-30	TETA

PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD:

This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.

1.	Aldabri 106 Institute for Quality Pty Ltd
2.	BPL Academy
3.	Buscor
4.	EDU - FLEET
5.	Gauteng City College
6.	Imperial Logistics & Transport A Div Of Imper
7.	Inkqubela Consultants
8.	kholwa management and training consultancy (pty) Ltd
9.	Learncorp
10.	Learning Exchange Pty (Ltd)
11.	Makwedeng Training
12.	Mediro Training Academy
13.	Ncameni Kasizane Skills Development PTY LTD
14.	Nelko Training MP (Pty) Ltd
15.	NOSA LOGISTICS PTY LTD
16.	Open Learning Group
17.	P and R Development and Training (Pty) Ltd
18.	Phephani Learnerships cc
19.	Quantum Leap College Pty Ltd
20.	Skills For Life
21.	The Skills Authority
22.	Tinotel Communications

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All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.