SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Apply electronic messaging and calendar application 
SAQA US ID UNIT STANDARD TITLE
258897  Apply electronic messaging and calendar application 
ORIGINATOR
SGB Computer Sciences and Information Systems 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 10 - Physical, Mathematical, Computer and Life Sciences Information Technology and Computer Sciences 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 2  NQF Level 02  2 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This Unit Standard is intended for people who need to customise and protect electronic messages and maintain and up-date an electronic diary.

A person credited with this unit standard is capable of:
  • Customising email settings.
  • Applying security settings to messages.
  • Creating and using contacts.
  • Creating and using appointment/events. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that the learner is competent in the following:
  • Communication at NQF Level 1.
  • Computer Literacy at NQF Level 1. 
    		•

    UNIT STANDARD RANGE 
    N/A 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Customise email settings. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    An automatic signature is created, edited and deleted according to user requirements. 
    ASSESSMENT CRITERION RANGE 
    Signature includes but not limited to:
  • Name, Surname, Contact Numbers, Email Address.
     
    		•

    ASSESSMENT CRITERION 2 
    Email messages are tracked in accordance with specific requirements. 
    ASSESSMENT CRITERION RANGE 
    Tracked includes but not limited to Read Receipt, Delivery Receipt.
     

    ASSESSMENT CRITERION 3 
    An automatic reply is created, edited and/or deleted as dictated by requirements. 
    ASSESSMENT CRITERION RANGE 
    An automatic reply details include but not limited to:
  • Subject line, message body, Alternate contact details.
     
    		•

    ASSESSMENT CRITERION 4 
    Rules are set up, edited and/or deleted according to user requirements. 
    ASSESSMENT CRITERION RANGE 
    Rules include but not limited to:
  • From then move, From then copy, Subject line then move, Subject line then delete.
     
    		•

    SPECIFIC OUTCOME 2 
    Apply security settings to messages. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Identified senders are added to a blocked list. 

    ASSESSMENT CRITERION 2 
    Attachments are prevented from being opened. 

    ASSESSMENT CRITERION 3 
    Pictures are prevented from downloading. 

    ASSESSMENT CRITERION 4 
    Identified senders are removed from a blocked list. 

    SPECIFIC OUTCOME 3 
    Create and use contacts. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Different sources are utilised to work with contacts. 
    ASSESSMENT CRITERION RANGE 
  • Working with includes created, opened, edited and/or deleted to maintain a contacts list for e-mailing purposes
  • Using at least two (2) sources: Within contacts, From email message received, From electronic business card received, in public folder.
     
    		•

    ASSESSMENT CRITERION 2 
    Contacts are added to and/or removed from a category/group. 

    ASSESSMENT CRITERION 3 
    Contacts are sorted to facilitate optimum use. 
    ASSESSMENT CRITERION RANGE 
    Sorting include but is not limited to at least one (1) of:
  • Fields or Columns, Changing the arrangement, Custom sort.
     
    		•

    ASSESSMENT CRITERION 4 
    Contacts are located through a Search/Find feature. 

    ASSESSMENT CRITERION 5 
    Contacts are printed according to user needs. 

    ASSESSMENT CRITERION 6 
    Contacts are sent as attachments according to user requirements. 

    SPECIFIC OUTCOME 4 
    Create and use appointment/events. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Appointments/events are created, edited and/or deleted according to user requirements. 
    ASSESSMENT CRITERION RANGE 
    Creating and editing includes but not limited to at least three (3) of Subject, Location, Start Time, End Time, Reminder.
     

    ASSESSMENT CRITERION 2 
    Appointments/events are copied and moved according to user requirements. 

    ASSESSMENT CRITERION 3 
    Appointments/events are repeated according to user requirements. 
    ASSESSMENT CRITERION RANGE 
    Repeat includes but not limited to at least two (2) of:
  • Daily, Weekly, Monthly, Yearly.

    Repeat includes but not limited to at least one (1) of:
  • No end date, End after, End by.
     
    		•

    ASSESSMENT CRITERION 4 
    Appointments/events are categorised/grouped according to user requirements. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • An individual wishing to be assessed (including through RPL) against this Unit Standard may apply to an assessment agency; assessor or provider institution accredited by the relevant ETQA, or an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Anyone assessing a learner against this Unit Standard must be registered as an assessor with the relevant ETQA or with an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this Unit Standard or assessing this Unit Standard must be accredited as a provider with the relevant ETQA or with an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Moderation of assessment will be conducted by the relevant ETQA at its discretion. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Policies, procedures and requirements of the organisations.
  • Ethical codes of relevant professional bodies.
  • Relevant legislative and/or regulatory requirements.
  • Nature of electronic information.
  • What are email settings, security settings, contacts, appointments and events.
  • Relevant application packages.
  • Performance of all elements is to be carried out in accordance with organisation standards and procedures, unless otherwise stated. Organisation standards and procedures may cover: quality assurance, documentation, security, communication, health and safety, and personal behaviour.
  • Performance of all elements complies with the laws of South Africa, especially with regard to copyright, privacy, health and safety, and consumer rights.
  • Performance of all elements is to be completed within the normal range of time and cost that would be expected in a professional environment (e.g. In a commercial or government organisation). 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identifying and solving problems in which responses display that responsible decisions using critical and creative thinking have been made when:
  • Determining where electronic messaging and calendar applications are required. 
    		•

    UNIT STANDARD CCFO WORKING 
    Working effectively with others as a member of a team, group, organisation, and community during:
  • Sending electronic messages.
  • Scheduling appointments. 
    		•

    UNIT STANDARD CCFO ORGANISING 
    Organising and managing oneself and one's activities responsibly and effectively when:
  • Running a diary. 
    		•

    UNIT STANDARD CCFO COLLECTING 
    Collecting, analysing, organising and critically evaluating information when:
  • Utilising different sources to work with contacts. 
    		•

    UNIT STANDARD CCFO COMMUNICATING 
    Communicating effectively using visual, mathematical and/or language skills in the modes of oral and/or written persuasion when:
  • Categorising/grouping appointments/events according to user requirements. 
    		•

    UNIT STANDARD CCFO SCIENCE 
    Using science and technology effectively and critically, showing responsibility towards the environment and health of others when:
  • Applying electronic messaging and calendar application. 
    		•

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrating an understanding of the world as a set of related systems by recognising that problem-solving contexts do not exist in isolation when:
  • Customise email settings.
  • Apply security settings to messages.
  • Create and use contacts.
  • Create and use appointment/events.
  • Creating links to external and internal sites. 
    		•

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
  • This standard is applicable to any application that runs on any Graphical User Interface (GUI) operating systems.
  • Where wording is not exact for the chosen operating system or application, the learner can choose the equivalent item or option to demonstrate competence in the specific outcome or assessment criteria. 
    		•

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  61591   National Certificate: Information Technology: End User Computing  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  As per Learning Programmes recorded against this Qual 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. Academy at Vaal Triangle (AVT 
    2. Academy Training Group 
    3. Acorser Corporate & Business Consulting t/a Acorser Academy 
    4. Action for Blind and Disabled 
    5. Action4 
    6. Affirmations Training 
    7. Africa Learn (Pty) Ltd 
    8. Afrika Tikkun NCC 
    9. All Nation Group Five Trading and Projects 
    10. Amadi Institute of Management And Technology (Pty) Ltd 
    11. Amilak Training Center 
    12. Angie Technologies 
    13. Answer The Call Skills and Entrepreneurship 
    14. ASMO INSTITUTE OF BUSINESS AN 
    15. Aspirations Communication Training CC 
    16. Assured Vocational Skill Institute 
    17. ATTI (Advanced Technonogy Training Institute) 
    18. ATTI IT SOLUTIONS (Bloemfontei 
    19. ATTI Nelspruit Pty Ltd 
    20. Atvance Institute (Pty) Ltd 
    21. Balefile Trading and Services 
    22. Basadipele Skills Development and Training 
    23. BEE Clinic Pty Ltd 
    24. Bells Technical College 
    25. Bokamoso Skills and Economic Development Centre 
    26. Brainwave Projects 1430 cc 
    27. BTC Campus (Pty) Ltd 
    28. Business Optimization Training Institute (Pty) Ltd 
    29. Careers IT 
    30. CENTRE FOR EXCELLENCE & PROFESSIONAL TRAINING 
    31. CHILI PEPPER INFORMATION TECHNOLOGY SOLUTIONS 
    32. Claas Illustration 
    33. Clean Heat Academy 
    34. College Africa Group (Pty) Ltd 
    35. Columbus Consulting Pty Ltd 
    36. Common Vision Young Specialist Trading cc 
    37. COMPUSTEPS COLLEGE (PTY) LTD 
    38. CSL Accountants 
    39. CYBER-CITY IT SOLUTIONS 
    40. DC Academy (PTY)LTD 
    41. Decade Pulse (Pty) Ltd 
    42. Dee's Training (Pty) Ltd 
    43. Delight Computer Training 
    44. Eagle Computer Training 
    45. Eagle High IT Training 
    46. EAST LONDON MANAGEMENT INSTITUTE 
    47. Eastern Cape Academy of Technology 
    48. ED-U Options Academy 
    49. Ekasi IT Solutions Centre 
    50. Ekurhuleni Artisans and Skills Training Centre Pty Ltd 
    51. Elangeni Training Institute 
    52. Elchees Software Solutions 
    53. Emalahleni Institute of Techno 
    54. Enter on Stilts 
    55. Eshybrand Pty Ltd 
    56. EYETHU NATIONAL COMPUTER COLLEGE PTY LTD 
    57. Finweb Business Consultancy 
    58. Foster-Melliar (Pty) Ltd 
    59. Fourways Private College 
    60. Futurekids SA (Fochville) 
    61. Genii Institute PTY LTD 
    62. Gert Sibande FET College 
    63. Gigimo Tourism Academy 
    64. Global Institute for Capacity 
    65. Greater Tzaneen Community Foundation 
    66. Growth Management Consulting cc 
    67. Gurandbuilt Management Development 
    68. HAVOHEJ CONSULTANCY 
    69. Hazyview Computer College 
    70. HILLCROSS BUSINESS SCHOOL (PTY 
    71. Hlanganani ICT (Pty) Ltd 
    72. Home of Compassion/Grace Ministries 
    73. HUAWEI Technologies Africa (PTY) LTD 
    74. iCollege College 
    75. Ikusasa Technology Solutions 
    76. Ikusasalethu Youth Development Project NPC 
    77. iLearn Corporate Services PTY LTD 
    78. Imbizo Training and Development Consultants Cc 
    79. Information Technology Resource Centre 
    80. Inqubeko Institute (Pty) Ltd 
    81. IT Academy 
    82. IT-HI-Q Training (PTY) Ltd 
    83. Iyam Training Services 
    84. Jeppe College of Commerce and 
    85. K Boneng Consulting Services P 
    86. K Centre Business Enterprise (PTY) LTD 
    87. Keep The Dream 285 
    88. Keybase Training Solutions Cc 
    89. King Sabata Dalindyebo TVET College 
    90. KN Training Specialist 
    91. KT Mobile Services 
    92. Kundani Trading 
    93. L and P Computer Academy Pty Ltd 
    94. Leseding Computer Systems 
    95. LETAGO DEVELOPMENT CONSULTING 
    96. LIMPOPO COMPUTER COLLEGE BK 
    97. LINDAMAHLE MANAGEMENT SYSTEMS (PTY) LTD 
    98. Loomee Group 
    99. LYFE COMPUTER TECHNOLOGIES (PTY) LTD 
    100. Makhophila Training 
    101. Masakhane Training and Consult 
    102. Mash Computer Training 
    103. MBOWA COLLEGE PTY LTD 
    104. Metanoia Ratings PTY LTD 
    105. MMELA VILLAGE TECHNOLOGIES (PT 
    106. MND Training and Projects 
    107. Mogapi Education Group (Pty) Ltd 
    108. Moripe Business Training and C 
    109. MORTERBOARD TRAINING SOLUTIONS 
    110. Motlhamme Executive Management 
    111. Moving Ahead Development Agenc 
    112. MP Avuxeni Computer Academy 
    113. Mpande Technologies cc 
    114. Mthonyama Technologies cc 
    115. Mufuka Business and Technical 
    116. Musengavhadzimu Media 
    117. Nape Angwato Trading 
    118. Natfin Holdings Pty Ltd 
    119. NBC Technologies 
    120. NCC - Vereeniging 
    121. Ndulita Solutions 
    122. New Link Computer Skills 
    123. Ntamunde Investment 
    124. Ntandokazi Holdings Pty Ltd 
    125. NW Avuxeni Computer Academy 
    126. Nyankwavi Inverstment 
    127. Nyathela Business College 
    128. Nyelati Trading Enterprise 
    129. Olrich Home of Technology 
    130. On the Ball College Pty ltd 
    131. OPELONG BUSINESS INSTITUTE (PT 
    132. Paramixed Pty Ltd 
    133. Parkton College of Catering & Tourism Studies 
    134. Peo Entle HIV Wellness Management and Youth Skills Development NPO 
    135. Pioneer Business Consulting 
    136. Polokwane Technology Institute (Pty) Ltd 
    137. Pretoria Technical College 
    138. Priha Projects Pty Ltd 
    139. Progressive School of Business 
    140. Prophesy Training College (Pty) Ltd 
    141. PRX SCHOOL TEST 
    142. QUARPHIX (PTY) LTD 
    143. Ramotec Business College 
    144. Rand Training College 
    145. Redefine Human Capital (PTY) L 
    146. Richfield Graduate Institute of Technology Pty Ltd 
    147. Rostec Technical FET College (Pty) Ltd 
    148. Sabile Human Resources Consult 
    149. SANDM IT TRAINING (PTY) LTD 
    150. SED Computer Academy 
    151. Sesk Facilitation Development (PTY) LTD 
    152. Silulo Ulutho Technologies 
    153. Sisekelo Sustainability Institute 
    154. SIYAFUNDA COMMUNITY TECHNOLOGY CENTRE NPC 
    155. SOUTH AFRICAN CORPORATE TRAINING ASSOCIATION (PTY) LTD 
    156. Spears Business and Life Couch Consulting (Pty) Ltd 
    157. SPLS Consultants (Pty) Ltd 
    158. SUCCESS BUILDERS INTERNATIONAL CC 
    159. Success Christian Training Cen 
    160. Succinct Investments (Pty) Ltd 
    161. SUPREME ICT CONSULTANTS 
    162. Synergistic Covenant Network NPO 
    163. Tech-Com Solutions cc 
    164. Techtisa (pty) Ltd 
    165. Terrawood 
    166. Terry Computer Services cc 
    167. Thalita Koume Directions (Pty) Ltd 
    168. The Finishing College (Pty) Lt 
    169. THE SKILLS DEVELOPMENT CORPORA 
    170. Think Tank T2 (Pty) Ltd 
    171. Titan Trade Technologies 
    172. Tlou Foundation College 
    173. TORQUE TECHNICAL COMPUTER TRAINING PTY LTD 
    174. Tshwane College of Commerce an 
    175. Tsima Consulting Development S 
    176. TSP COLLEGE 
    177. TURFLOOP TRAINING SERVICES CC 
    178. Ubuhlanti Sances Trading (Pty) Ltd 
    179. Ukwazi Academy and Corporate S 
    180. Umbrella Training and Development 
    181. Umbusi Consulting Services 
    182. UTHINGO BRITE SERVICES 
    183. Varsity Institute of Science & Technology (Pty)Ltd 
    184. Visionary Skill Academy 
    185. Vukani Solutions 
    186. VUTHLARI MARKETING CONSULTING 
    187. Waterberg TVET College 
    188. Wellinkwise Pty Ltd 
    189. Whitestone College 
    190. WORK SKILLS RESOURCES CC 
    191. Working Solution International 
    192. Xylo Trading 12 (Pty) Ltd 
    193. YITRO INNOVATIONS 
    194. Yonet Training Academy 
    195. Youth Media Movement 
    196. ZA WIT (PTY) LTD 
    197. Zealot Business College 
    198. Zikode Development Trust 
    199. ZIPHELELE RURAL DEVELOPMENT AC 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.