SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Operate a rigid heavy vehicle 
SAQA US ID UNIT STANDARD TITLE
123253  Operate a rigid heavy vehicle 
ORIGINATOR
SGB Transport and Logistics Operations 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 11 - Services Transport, Operations and Logistics 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 4  NQF Level 04  15 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 		 2018-07-01  2023-06-30  SAQA 06120/18 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard replaces: 
US ID Unit Standard Title Pre-2009 NQF Level NQF Level Credits Replacement Status
10953  Operate a rigid vehicle  Level 4  NQF Level 04  32   

PURPOSE OF THE UNIT STANDARD 
The purpose of learning is to ensure safe, professional operation of rigid (no articluation points) heavy vehicles with a gross vehicle mass exceeding 3.5 tons. Credited learners can drive a specific type of rigid heavy vehicle in accordance with legal, safety, manufacturer and other relevant requirements and reflect on the manner in which the vehicle is operated. Competent drivers are able to preserve vehicles as assets, drive safely and defensively, and contribute significantly to the economy by transporting goods and/or passengers.

Credited learners are capable of:
  • Preparing a rigid heavy vehicle for road transport trips according to specification.
  • Driving a rigid heavy vehicle in accordance with specified requirements.
  • Ensuring the maintenance of road transport service quality.
  • Handling unexpected situations according to specified procedures.
  • Reflecting on rigid heavy vehicle performance and own operation of vehicle against requirements.
  • Parking rigid heavy vehicle in accordance with specified requirements. 
    		•

    LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners have already attained NQF Level 2 Mathematical Literacy and Communication and Communication competence. 

    UNIT STANDARD RANGE 
    The scope of this unit standard is as follows:
  • Rigid vehicle refers to a motorised fixed chassis vehicle over 3,5 tons gross vehicle mass.
  • Competence on the driving outcome for vehicles over 3,5 tons gross vehicle mass, should be assessed on:
    > At least one of the following gearbox types:
    > Synchro-mesh.
    > Non-synchro mesh.
    > Automatic.

    > At least 1 of the following retardation systems (refers to a braking system fitted on a vehicle, in addition to brake systems, as required by law).
    > Engine brakes.
    > Drive line retarders (electro-magnetic and Hydraulic).
    > Exhaust brakes.

    > Service brake system.
  • Competence should be proven on a loaded vehicle. Loaded implies a vehicle loaded with goods and/or passengers to at least 25 percent of its rated capacity.
  • The learner's portfolio should prove that the learner has accumulated at least 100 logged hours of driving which includes the following compulsory conditions:
    > Night driving - at least 5 hours.
    > Driving in wet weather conditions - at least 5 logged hours.
    > Freeway driving - at least 20 logged hours.
    > Driving in low and high density traffic - at least 20 logged hours.
  • The relevant driving license will have to be obtained, before the learner can be credited against this unit standard. 
    		•

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Prepare a rigid heavy vehicle for road transport trips according to specification. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Vital rigid heavy vehicle components are inspected in a systematic way in order to comply with the relevant legislation. 
    ASSESSMENT CRITERION RANGE 
    Relevant legislation currently includes the Road Traffic Act of 1993.
     

    ASSESSMENT CRITERION 2 
    Rigid heavy vehicle inspection is recorded legibly and in accordance with operational requirements/specifications. 

    ASSESSMENT CRITERION 3 
    All rigid heavy vehicle defects are identified and reported accurately, comprehensively and timeously, so that the necessary actions to rectify defects are initiated. 

    ASSESSMENT CRITERION 4 
    All prescribed and or other relevant preliminaries are executed as per organisational requirements. 
    ASSESSMENT CRITERION RANGE 
    Preliminaries can include brake tests and start up procedures.
     

    SPECIFIC OUTCOME 2 
    Drive a heavy rigid vehicle in accordance with specified requirements. 
    OUTCOME RANGE 
    Specified requirements include legal, manufacturer, and defensive driving requirements; current legal requirements include K53. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Rigid heavy vehicle is driven and manoeuvred in accordance with the specified standard Range: K53. 

    ASSESSMENT CRITERION 2 
    Rigid heavy vehicle is operated and manoeuvred in accordance with manufacturer's specifications. 

    ASSESSMENT CRITERION 3 
    Rigid heavy vehicle is driven and manoeuvred in accordance with legal provisions (The Road Traffic Act of 1993). 

    ASSESSMENT CRITERION 4 
    Rigid heavy vehicle is driven to actively prevent accidents, injury to people or damage to property/vehicle, despite the incorrect actions of others or adverse conditions, by driving safely and in a defensive manner. 

    SPECIFIC OUTCOME 3 
    Ensure the maintenance of road transport service quality. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Time schedules are considered, implications for freight/passengers are established, and appropriate action is taken to ensure the maintenance of freight quality/passenger safety and comfort. 

    ASSESSMENT CRITERION 2 
    The impact of load positioning on the stability of the rigid heavy vehicle is accurately described. 

    ASSESSMENT CRITERION 3 
    Driving style is adapted in order to maintain freight quality/passenger safety and comfort during transportation. 

    ASSESSMENT CRITERION 4 
    Organisational standards are adhered to with full consideration of safety and comfort factors and actions implemented to rectify problems are appropriate for specific contexts. 
    ASSESSMENT CRITERION RANGE 
    Safety factors can include stopping only at scheduled locations, passenger door only opened and closed when completely stationary, load (e.g., number of passengers, freight mass, loading of coach and trailer, etc.) restricted to design and legal limit of vehicle, luggage and emergency doors fully secured, attachment of luggage trailer confirmed; Comfort factors include acceleration and deceleration forces applied gradually; cornering speeds maintained within comfort levels; moving off only when passengers are seated or standing securely.
     

    SPECIFIC OUTCOME 4 
    Handle unexpected situations according to specified procedures. 
    OUTCOME RANGE 
    Unexpected situations can include, but are not limited to incidents, accidents, breakdowns, fire on vehicle, medical emergency, hi-jacking, mechanical failure (e.g. burst tyre), spillage/load loss, etc. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Rigid heavy vehicle and cab instruments are monitored for malfunctions and appropriate action is taken, where required. 

    ASSESSMENT CRITERION 2 
    Driving is adapted to unexpected situations safely and according to specified procedures. 

    ASSESSMENT CRITERION 3 
    Unexpected situations are reported according to operational procedures and legal requirements. 

    ASSESSMENT CRITERION 4 
    Description of corrective actions to get freight/passengers to their destinations in the event of route deviations, delays experienced and breakdowns, as well as the company guidelines for consideration in selecting course of action are appropriate for specific contexts. 

    SPECIFIC OUTCOME 5 
    Park rigid heavy vehicle in accordance with specified requirements. 

    ASSESSMENT CRITERIA     

    ASSESSMENT CRITERION 1 
    Rigid heavy vehicle is parked within designated or reserved areas in accordance with manufacturer specifications, traffic regulations and operational procedures. 

    ASSESSMENT CRITERION 2 
    Rigid heavy vehicle is shut down in accordance with manufacturer specifications, traffic regulations and operational procedures. 

    ASSESSMENT CRITERION 3 
    Rigid heavy vehicle is secured in accordance with manufacturer specifications, traffic regulations and operational procedures. 

    ASSESSMENT CRITERION 4 
    Security and convenience factors are taken into account. 
    ASSESSMENT CRITERION RANGE 
    Factors include proximity to main pedestrian entrances, access to luggage compartments and ease of conveyance and loading, security of parked and unattended vehicle, etc.
     


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
  • Assessment of learner achievements takes place at providers accredited by the relevant ETQA (RSA, 1998b) for the provision of programs that result in the outcomes specified for this unit standard.
  • Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.
  • Any institution offering learning that will enable achievement of this unit standard must be accredited as a provider with the relevant ETQA.
  • The relevant ETQA according to the moderation guidelines and the agreed ETQA procedures will oversee moderation of assessment and is responsible for moderation of learner achievements of learners who meet the requirements of this unit standard. 
    		•

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
  • Rigid heavy vehicle components location, characteristics and functionality. Range: Relevant vehicle components include the electrical system, cooling system, lubrication system, fuel, clutch, gearbox, differential lock, brake system, tyres, retardation devices, and cab instruments and warning devices.
  • Road Traffic Act 1993 pertaining to the operating of a rigid heavy vehicle.
  • The effect that weather, road and traffic conditions have on a rigid heavy vehicle's performance, as well as driver actions.
  • Procedures for and reporting of emergencies.
  • Application of fire extinguisher fitted on vehicle.
  • Operational rationale for vehicle inspections.
  • Defect reporting procedure.
  • Measures to minimize risk of hi-jacking.
  • Measures to maximise cost-effectiveness and efficient operation of a rigid heavy vehicle.
  • Effects of psychological responses and physiological condition, and medical substances on driving performance.
  • Impact of loads on rigid heavy vehicle stability.
  • How to adjust driving style in order to maintain freight quality/passenger safety.
  • Indicators of passenger distress caused by unacceptable driving or amenity deficiencies and actions to be implemented to rectify this. 
    		•

    UNIT STANDARD DEVELOPMENTAL OUTCOME 
    N/A 

    UNIT STANDARD LINKAGES 
    N/A 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems where responses to problems show that such critical and creative thinking has been used to make responsible decisions so that environmental risks and mechanical problems are foreseen and timeously resolved, or when an emergency situation arises. 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of a team, group, organisation or community to ensure the maintenance of road transport service quality. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one's activities responsibly and effectively to meet deadlines. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate information when monitoring vehicle and cab instruments for malfunction. 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using visual, mathematic and/or language skills in the modes of oral and/or written presentation so that problems are reported. 

    UNIT STANDARD CCFO SCIENCE 
    Use science and technology effectively and critically, showing responsibility towards the environment and health of others to drive a vehicle in accordance with specified requirements. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrate an understanding of the world as a set of related systems by recognising that problem-solving contexts do not exist in isolation by taking conditions and other road users into account, when driving. 

    UNIT STANDARD ASSESSOR CRITERIA 
    N/A 

    REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this unit standard was Reregistered in 2012; 2015. 

    UNIT STANDARD NOTES 
    This unit standard replaces unit standard 10953, "Operate a rigid vehicle", Level 4, 32 credits.

    Notes to assessors

    Assessors should keep the following principles in mind when designing and conducting assessments against this unit standard:
  • Focus the assessment activities on gathering evidence in terms of the main outcome expressed in the unit standard title to ensure assessment is integrated rather than fragmented. Remember that the person must be declared competent in terms of the overall unit standard outcome. Where assessment at unit standard title level is unmanageable, focus assessment around each specific outcome, or groups of specific outcomes.
  • Make sure evidence is gathered across the entire range, wherever it applies. Assessment activities should be as close to the real performance as possible, and where simulations or role-plays are used, there should be supporting evidence to show the learner is able to perform in the real situation.
  • Do not focus the assessment activities on each assessment criterion. Rather make sure the assessment activities focus on outcomes and are sufficient to enable evidence to be gathered around all the assessment criteria.
  • The assessment criteria provide the specifications against which assessment judgements should be made. In most cases, knowledge can be inferred from the quality of the performances, but in other cases, knowledge and understanding will have to be tested through questioning techniques. Where this is required, there will be assessment criteria to specify the standard required.
  • The task of the assessor is to gather sufficient evidence, of the prescribed type and quality, as specified in this unit standard, that the learner can achieve the outcomes again and again and again. This means assessors will have to judge how many repeat performances are required before they believe the performance is reproducible.
  • All assessments should be conducted in line with the following well documented principles of assessment: appropriateness, fairness, manageability, integration into work or learning, validity, direct, authentic, sufficient, systematic, open and consistent.

    The following assessment methods must be regarded as minimum requirements for the assessment of learner competence:
  • Questioning.
  • Practical Driving Test.
  • Portfolio of evidence of past driving experience as per Range Statement.

    Credit Certification must stipulate the following aspects regarding learner assessment:
  • License Code.
  • Vehicle make, type and configuration, used in assessment.
  • Gearbox type used in assessment.
  • Retardation system used in assessment.

    If the Learner is assessed on any additional aspects, as mentioned above, these may be added to the certificate. However, no additional credits will be awarded. 
    		•

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Elective  49081   National Certificate: Construction: Advanced Plant Operations  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  CETA 
    Elective  50285   National Certificate: Professional Driving  Level 3  NQF Level 03  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  TETA 
    Elective  36153   National Certificate: Polymer Composite Fabrication  Level 4  Level TBA: Pre-2009 was L4  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  MERSETA 
    Elective  58394   National Certificate: Film and Television Production  Level 5  Level TBA: Pre-2009 was L5  Passed the End Date -
    Status was "Reregistered"     		 2023-06-30  MICTS 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. AAH Skills and Development 
    2. ACT SKILLS DEVELOPMENT 
    3. Adimire Operators Skills Training Centre 
    4. Africa Training Centre 
    5. Afro Fleet (Pty) Ltd 
    6. Akane Training Academy 
    7. Akhule Development Institute CC 
    8. Algoa Bus Company 
    9. All-in-one Driving Academy 
    10. Andebe Group 
    11. Andzanie Trading Enterprise (Pty) Ltd 
    12. Bakubung Driver Training and consultants CC 
    13. Bc Training Academy 
    14. Biva Investments (Pty) Ltd 
    15. BJS FORKLIFTS TRAINING 
    16. BLC Entertainment 
    17. Bolton Business College & Computer Studies 
    18. Brilliant Skills Development & Training Solutions 
    19. Bumbene Safety Consultants (Pty) Ltd 
    20. Buscor 
    21. Cathy Hill Solutions (Pty) Ltd 
    22. Centre for Logistics Excellence (Pty) Ltd 
    23. Certified Training Solutions (Pty) Ltd 
    24. CHAMDOR DRIVER TRAINING CC 
    25. Circleway College 
    26. Coega Development Corporation 
    27. Commercial professional driver academy (PTY) Ltd 
    28. Commercial professional driver academy PTY Ltd 
    29. Commercial Transport Academy CTA Pty Ltd 
    30. Crossroads Distribution (Pty) Ltd - Johannesburg 
    31. Dee's Training (PTY) LTD 
    32. Dee-Bravo Training Centre 
    33. Dees Driver Training Centre 
    34. Dionysus Skills Development Initiative 
    35. Dreyer & Dreyer Risk Solutions 
    36. Dreyer and Dreyer Risk Solutions 
    37. Drive for Africa Training and Evaluation 
    38. Durban Driver Training Centre Pty Ltd 
    39. Dynalift cc 
    40. Dynamic Institute of Training S.A 
    41. Dynamic Road Safety 
    42. EDU - FLEET 
    43. Edu Wize Group Pty Ltd 
    44. Edzani Community Development and Consultancy 
    45. Epitome Villa (Pty)Ltd 
    46. ESS Holdings (PTY) Ltd 
    47. Evaflex 
    48. Excellect 209 (PTY) LTD 
    49. Excellect 209 PTY LTD 
    50. Exclusive Training and Services 
    51. Exclusive Training Services 
    52. Exodec 388 CC 
    53. EYETHU NATIONAL COMPUTER COLLEGE PTY LTD 
    54. Fantique Trade 1092 
    55. FILM Mentorship & Training SA 
    56. Frayintermedia Cc 
    57. Golden Arrow Bus Services_pty Ltd 
    58. GREENRIM TRAINING PTY LTD 
    59. Hazchemwize (PTY) Ltd 
    60. He and She Driver Training Centre 
    61. Human Resources Education Training & Development 
    62. Humrec Human Resource Training 
    63. Imperial Logistics Group t/a Dedicated Contracts 
    64. Impilo 4x4Driver Training cc 
    65. Inkqubela Consultants 
    66. Inkwenkwezi Private College & Skills Development cc 
    67. Innovative Shared Services 
    68. Intercape Mainliner 
    69. Interstate Bus Lines 
    70. Iyanda Holdings(Pty) Ltd 
    71. Julifa Trading Enterprise cc 
    72. KDS Centre for Skills Development and Training Pty Ltd 
    73. Kempston Driving Academy 
    74. Khabanyane Training and development 
    75. Khulani HR Consultancy (Pty) Ltd 
    76. Kitta Transport Training Academy 
    77. KKH Operator Training and Projects Pty Ltd 
    78. Kriel Training (PTY) LTD 
    79. KZN Taxi and Commuter Corporation NPC 
    80. Learncorp 
    81. Learning Exchange Pty (Ltd) 
    82. Lefa Skills Academy 
    83. Licence Wise 
    84. Little Treehouse Holdings (PTY) Ltd 
    85. LTM Training & Remote Learning Solutions 
    86. LTM Training and Remote Learning Solutions 
    87. Lwaze Lwanda General Traders CC 
    88. MadibengGeneral Suppliers 
    89. Madidi Supply Chain Institute & Business Institute 
    90. Magas Training and Development (Pty) Ltd 
    91. Makwedeng Training 
    92. Maliwa Investment (Pty)Ltd 
    93. Masakhane Further Education and Training 
    94. MBOWA COLLEGE PTY LTD 
    95. Media Village Training 
    96. Merrod Trading 122 Pty Ltd 
    97. Mpofu Engineering Projects 
    98. Mziphela Training and Projects Pty. Ltd 
    99. Ncameni Kasizane Skills Development PTY LTD 
    100. NDWAMATO TRAINING SOLUTIONS (PTY) LTD 
    101. Ndwamato Training Solutions PTY LTD 
    102. Nelko Training MP (Pty) Ltd 
    103. Netcobrite (Pty) Ltd 
    104. New Business Solution Cosulting and Training Services 
    105. Nirvana Training Academy 
    106. NOSA LOGISTICS PTY LTD 
    107. Nowethu Learning Institute cc 
    108. NS Traders 
    109. Ntsoaki Driving School 
    110. OHS Legislative Training CC 
    111. OHS TRAINING AFRICA 
    112. OL Afrika Media 
    113. OPELONG BUSINESS INSTITUTE (PT 
    114. Orion Industrial Training Services (Pty) Ltd 
    115. Pal Passenger Bus Services 
    116. Paradise Skills Development CC 
    117. Peo Entle HIV Wellness Management and Youth Skills Development NPO 
    118. Phephani Learnerships cc 
    119. PPLE Group Pty Ltd 
    120. Precision skills development and training 
    121. Primeserv Corporate Solutions (Pty) Ltd 
    122. Pro Driver Training (Pty) Ltd 
    123. PRO Skills Development (Pty) Ltd 
    124. PRO Skills Development Pty Ltd 
    125. Pro-Driver Trucking Academy (Pty) Ltd 
    126. PRX SCHOOL TEST 
    127. PUTCO Limited 
    128. PUTCO Pty Ltd 
    129. Quantum Leap College Pty Ltd 
    130. Rasehlo Transport and Tourism 
    131. Richfield Graduate Institute of Technology Pty Ltd 
    132. Royal Impression Academy 
    133. Safe and Eco Driving Pty Ltd 
    134. Sanda Skills Development (Pty) Ltd 
    135. Sediba Sabasadi Skills Training Academy (Pty) Ltd 
    136. Segaole Driving School 
    137. Seng''khona Trading Enterprise 129 cc 
    138. Seshego Risk Management Solutions (Pty) Ltd 
    139. Shadamston College 
    140. Sisabenza Operator Training (PTY) LTD 
    141. Sishi Ubuntu Investment Holding 
    142. Siyashayela Training and Development 
    143. SN Pool Transport 
    144. Sophia''s Excellence Driving Academy 
    145. Sophia's Excellence Driving Academy 
    146. SOUTH AFRICAN CORPORATE TRAINING ASSOCIATION (PTY) LTD 
    147. South African Transport Centre of Excellence 
    148. SPINA Consultancy cc Cape Town 
    149. SSS Advanced Driver Training 
    150. Strat Training 
    151. Striving Mind Academy and Consultancy Pty Ltd 
    152. THABO Training and Services 
    153. The Assessment Zone (Pty) Ltd 
    154. The Skills Authority 
    155. THE SKILLS COLLEGE FOR DEVELOPMENT AND TRAINING(PTY) LTD 
    156. The Skills Matrix 
    157. Thobologo Training and Education Group 
    158. Thwala Training Services (Pty) Ltd 
    159. TIESPRO (Pty) Ltd 
    160. Total Fleet Solutions (Pty) Ltd 
    161. Training Consultant and SD College 
    162. Training Force 
    163. Transvaal Legislative Training 
    164. Transvaal Training 
    165. Triton Express (Pty) Ltd 
    166. Triton Express Pty Ltd 
    167. Tshireletso Multi-skills and Training 
    168. Unitrans Supply Chain Solutions (Pty) LTD 
    169. Uthingo Training Centre 
    170. Uzoyithola Training and Consulting 
    171. Value Logistics Limited 
    172. Vhonisani Training Academy & Projects 
    173. Victoria driving School (PTY) LTD 
    174. Victoria driving School PTY LTD 
    175. VSL General Trading CC 
    176. VUTHLARI MARKETING CONSULTING 
    177. Wheelman S A 
    178. Wild Boar Fire cc 
    179. Yellow Jersey Logistics (Pty) Ltd 
    180. Youth Media Movement 
    181. ZA WIT (PTY) LTD 


    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.