SAQA All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.
SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED UNIT STANDARD THAT HAS PASSED THE END DATE: 

Demonstrate a knowledge and understanding of advanced Freight Forwarding Procedures, Processes and Systems 
SAQA US ID UNIT STANDARD TITLE
11412  Demonstrate a knowledge and understanding of advanced Freight Forwarding Procedures, Processes and Systems 
ORIGINATOR
SGB Procurement, Logistics and Supply Chain Mngt 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY
-  
FIELD SUBFIELD
Field 03 - Business, Commerce and Management Studies Procurement 
ABET BAND UNIT STANDARD TYPE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
Undefined  Regular  Level 2  NQF Level 02 
REGISTRATION STATUS REGISTRATION START DATE REGISTRATION END DATE SAQA DECISION NUMBER
Passed the End Date -
Status was "Reregistered" 
2005-09-13  2008-09-13  SAQA 0160/05 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2009-09-13   2012-09-13  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This unit standard does not replace any other unit standard and is not replaced by any other unit standard. 

PURPOSE OF THE UNIT STANDARD 
This Unit Standard is intended for people who wish to pursue a career in the Forwarding and Clearing industry, and is intended as an introduction to industry principles, processes, practices and systems. The objective is to provide a platform for learners to build on their previously acquired knowledge of Specialised Freight.
Individuals who are credited with this Unit Standard will be able to apply knowledge of the Industry Tariff structure and an understanding of the processes and procedures employed in marine insurance and cargo claims to the practice of estimating in a freight forwarding operation.
Learners will be also be able to demonstrate an elementary knowledge of the Customs Tariff Act as it applied within the freight forwarding environment. 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
It is assumed that learners accessing this unit standard will be competent in:
  • Numeracy at ABET level 4/NQF level 1
  • Literacy at ABET level 4/NQF level 1
  • The unit standard entitled: "Demonstrate a Knowledge and Understanding of Elementary Freight Forwarding Procedures, Processes and Systems". 

  • UNIT STANDARD RANGE 
    The applied competencies expressed in this standard cover a variety of familiar and unfamiliar processes requiring a range of responses based on informed judgment and reliant largely on the ability of the learner to analytically interpret and disseminate information, in order to achieve a desired outcome.

    Competence includes the application of influencing and negotiation techniques, in the pursuit of the required result. 

    Specific Outcomes and Assessment Criteria: 

    SPECIFIC OUTCOME 1 
    Perform estimations within the context of a freight forwarding operation 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The following Assessment Criteria should be applied in an integrated way to assess the Specific Outcomes listed above:

    1. Accurate calculations based on the Industry Tariff Structure are performed for a wide range of actual cases in the industry
    2. The processes and procedures employed in marine insurance and cargo claims are identified and explained using actual examples from the industry
    3. International Trade terms are correctly used orally and in writing in relation to real situations occurring in the industry
    4. The various payment systems within the freight forwarding environment are recognised and understood and an explanation is given of when each method of payment is used
    5. The Customs Act, as it applies within the freight forwarding environment, is summarised and understood and an explanation of how it is applied to cases occurring in the industry is given orally.

    The assessment of learners against this standard should meet the requirements of established assessment principles.

    Assessment methods and assessment tools must be selected and developed appropriately for the purpose and context of the assessment. For example, the written method could be used to assess essential embedded knowledge, using an in-basket exercise as the assessment tool. Observation of an on-job demonstration could be used to measure practical competence. These methods and tools should include an appropriate combination of assessment methods i.e.,

    1. Written tests/case studies/assignments/projects
    2. Computer simulations
    3. Oral assessment methods (e.g. presentations)
    4. In-situ (on the job) observations or simulation
    5. Portfolios of Evidence

    Assessment should be in the form formative and summative assessments. The evidence generated from the integrated assessments must provide the assessor with sufficient, reliable and valid proof of competence.

    The assessment should ensure that all the specific outcomes and essential embedded knowledge components are assessed, with evidence of the specified critical cross-field outcomes being found both in the demonstration of competence and in the essential embedded knowledge.

    The specific outcomes and essential embedded knowledge components must be assessed in relation to each other. If a learner is able to explain the essential embedded knowledge but is unable to perform the specific outcomes, he/she should not be assessed as competent.

    Similarly, if a learner is able to perform the specific outcomes but is unable to explain or justify the performance in terms of the essential embedded knowledge, he/she should also not be assessed as competent. 

    SPECIFIC OUTCOME 2 
    Demonstrate understanding of the processes and procedures 
    OUTCOME NOTES 
    Demonstrate understanding of the processes and procedures employed in marine insurance and cargo claims 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The following Assessment Criteria should be applied in an integrated way to assess the Specific Outcomes listed above:

    1. Accurate calculations based on the Industry Tariff Structure are performed for a wide range of actual cases in the industry
    2. The processes and procedures employed in marine insurance and cargo claims are identified and explained using actual examples from the industry
    3. International Trade terms are correctly used orally and in writing in relation to real situations occurring in the industry
    4. The various payment systems within the freight forwarding environment are recognised and understood and an explanation is given of when each method of payment is used
    5. The Customs Act, as it applies within the freight forwarding environment, is summarised and understood and an explanation of how it is applied to cases occurring in the industry is given orally.

    The assessment of learners against this standard should meet the requirements of established assessment principles.

    Assessment methods and assessment tools must be selected and developed appropriately for the purpose and context of the assessment. For example, the written method could be used to assess essential embedded knowledge, using an in-basket exercise as the assessment tool. Observation of an on-job demonstration could be used to measure practical competence. These methods and tools should include an appropriate combination of assessment methods i.e.,

    1. Written tests/case studies/assignments/projects
    2. Computer simulations
    3. Oral assessment methods (e.g. presentations)
    4. In-situ (on the job) observations or simulation
    5. Portfolios of Evidence

    Assessment should be in the form formative and summative assessments. The evidence generated from the integrated assessments must provide the assessor with sufficient, reliable and valid proof of competence.

    The assessment should ensure that all the specific outcomes and essential embedded knowledge components are assessed, with evidence of the specified critical cross-field outcomes being found both in the demonstration of competence and in the essential embedded knowledge.

    The specific outcomes and essential embedded knowledge components must be assessed in relation to each other. If a learner is able to explain the essential embedded knowledge but is unable to perform the specific outcomes, he/she should not be assessed as competent.

    Similarly, if a learner is able to perform the specific outcomes but is unable to explain or justify the performance in terms of the essential embedded knowledge, he/she should also not be assessed as competent. 

    SPECIFIC OUTCOME 3 
    Distinguish between various payment systems within the freight forwarding environment 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The following Assessment Criteria should be applied in an integrated way to assess the Specific Outcomes listed above:

    1. Accurate calculations based on the Industry Tariff Structure are performed for a wide range of actual cases in the industry
    2. The processes and procedures employed in marine insurance and cargo claims are identified and explained using actual examples from the industry
    3. International Trade terms are correctly used orally and in writing in relation to real situations occurring in the industry
    4. The various payment systems within the freight forwarding environment are recognised and understood and an explanation is given of when each method of payment is used
    5. The Customs Act, as it applies within the freight forwarding environment, is summarised and understood and an explanation of how it is applied to cases occurring in the industry is given orally.

    The assessment of learners against this standard should meet the requirements of established assessment principles.

    Assessment methods and assessment tools must be selected and developed appropriately for the purpose and context of the assessment. For example, the written method could be used to assess essential embedded knowledge, using an in-basket exercise as the assessment tool. Observation of an on-job demonstration could be used to measure practical competence. These methods and tools should include an appropriate combination of assessment methods i.e.,

    1. Written tests/case studies/assignments/projects
    2. Computer simulations
    3. Oral assessment methods (e.g. presentations)
    4. In-situ (on the job) observations or simulation
    5. Portfolios of Evidence

    Assessment should be in the form formative and summative assessments. The evidence generated from the integrated assessments must provide the assessor with sufficient, reliable and valid proof of competence.

    The assessment should ensure that all the specific outcomes and essential embedded knowledge components are assessed, with evidence of the specified critical cross-field outcomes being found both in the demonstration of competence and in the essential embedded knowledge.

    The specific outcomes and essential embedded knowledge components must be assessed in relation to each other. If a learner is able to explain the essential embedded knowledge but is unable to perform the specific outcomes, he/she should not be assessed as competent.

    Similarly, if a learner is able to perform the specific outcomes but is unable to explain or justify the performance in terms of the essential embedded knowledge, he/she should also not be assessed as competent. 

    SPECIFIC OUTCOME 4 
    Demonstrate elementary knowledge and comprehension of the Customs Act 
    OUTCOME NOTES 
    Demonstrate elementary knowledge and comprehension of the Customs Act as it applies within the freight forwarding environment. 

    ASSESSMENT CRITERIA
     

    ASSESSMENT CRITERION 1 
    The following Assessment Criteria should be applied in an integrated way to assess the Specific Outcomes listed above:

    1. Accurate calculations based on the Industry Tariff Structure are performed for a wide range of actual cases in the industry
    2. The processes and procedures employed in marine insurance and cargo claims are identified and explained using actual examples from the industry
    3. International Trade terms are correctly used orally and in writing in relation to real situations occurring in the industry
    4. The various payment systems within the freight forwarding environment are recognised and understood and an explanation is given of when each method of payment is used
    5. The Customs Act, as it applies within the freight forwarding environment, is summarised and understood and an explanation of how it is applied to cases occurring in the industry is given orally.

    The assessment of learners against this standard should meet the requirements of established assessment principles.

    Assessment methods and assessment tools must be selected and developed appropriately for the purpose and context of the assessment. For example, the written method could be used to assess essential embedded knowledge, using an in-basket exercise as the assessment tool. Observation of an on-job demonstration could be used to measure practical competence. These methods and tools should include an appropriate combination of assessment methods i.e.,

    1. Written tests/case studies/assignments/projects
    2. Computer simulations
    3. Oral assessment methods (e.g. presentations)
    4. In-situ (on the job) observations or simulation
    5. Portfolios of Evidence

    Assessment should be in the form formative and summative assessments. The evidence generated from the integrated assessments must provide the assessor with sufficient, reliable and valid proof of competence.

    The assessment should ensure that all the specific outcomes and essential embedded knowledge components are assessed, with evidence of the specified critical cross-field outcomes being found both in the demonstration of competence and in the essential embedded knowledge.

    The specific outcomes and essential embedded knowledge components must be assessed in relation to each other. If a learner is able to explain the essential embedded knowledge but is unable to perform the specific outcomes, he/she should not be assessed as competent.

    Similarly, if a learner is able to perform the specific outcomes but is unable to explain or justify the performance in terms of the essential embedded knowledge, he/she should also not be assessed as competent. 


    UNIT STANDARD ACCREDITATION AND MODERATION OPTIONS 
    1. Anyone assessing a learner against this unit standard must be registered as an assessor with the relevant ETQA.
    2. Any institution offering learning that will enable achievement of this unit standard must be accredited by the relevant ETQA.
    3. Moderation of assessment will be done by the relevant ETQA or by an ETQA that has a Memorandum of Understanding with the relevant ETQA. 

    UNIT STANDARD ESSENTIAL EMBEDDED KNOWLEDGE 
    The learners can understand, explain and apply:

    1. Industry Tariff Structure
    2. Estimating
    3. Marine insurance practices and Cargo claims
    4. Trade terms
    5. Payment systems within the freight forwarding environment
    6. Customs Act (basic understanding)
    7. Indenting within the freight forwarding environment. 


    Critical Cross-field Outcomes (CCFO): 

    UNIT STANDARD CCFO IDENTIFYING 
    Identify and solve problems in which responses display that responsible decisions, using critical thinking, have been made, e.g.
    ! The learner will be able to identify when normal modes of transport and transportation routes cannot be used due to environmental factors such as adverse weather conditions, political unrest etc., and suggest alternative solutions to overcome the problem(s). 

    UNIT STANDARD CCFO WORKING 
    Work effectively with others as a member of a team, group, organisation or community, e.g.
    Appreciate that:

    * since the Forwarding and Clearing Industry is practised in an international environment at the micro, meso and macro levels, it operates in systems which are reliant on others and which address the processing of data,
    * the processing systems approach, as well as the productivity orientation of Forwarding and Clearing companies, demands high levels of teamwork and the understanding, reaction and maintenance of team coherence and co- operation,
    * the level of competency is largely dependent on the individual`s ability and capacity to operate effectively with peers, supervisors, internal and external customers. 

    UNIT STANDARD CCFO ORGANISING 
    Organise and manage oneself and one`s activities responsibly and effectively, e.g.
    ! The learner will be able to recognise the importance of structured self-management in meeting the time requirements of the Forwarding and Clearing industry, and that this is a critical factor contributing to achievement of customer satisfaction. 

    UNIT STANDARD CCFO COLLECTING 
    Collect, analyse, organise and critically evaluate information, e.g.
    ! The learner will be able to collect, organise and critically evaluate all relevant information relating to the nature of the cargo to be transported in relation to the route to be selected, the packing method to be applied and the cost and time constraints determined by the customer 

    UNIT STANDARD CCFO COMMUNICATING 
    Communicate effectively using visual, mathematical, and/or language skills in the modes of written and/or oral presentation, e.g.
    ! The learner will be able to describe in writing the planned cargo route, as well as complete the necessary documentation involved in the trade cycle. The learner should be able to communicate clearly and directly with the customer in order to determine customer requirements
    ! The learner display the required numerical ability to accurately apply payment systems 

    UNIT STANDARD CCFO SCIENCE 
    Using science and technology effectively and critically, showing responsibility towards the environment and health of others, e.g.
    ! The learner will be able to recognise the hazards involved in transporting different types of cargo, and ensure that the relevant procedures are carried out in order to ensure the safety of all parties concerned in the transportation of such cargo. 

    UNIT STANDARD CCFO DEMONSTRATING 
    Demonstrating an understanding of the world as a set of related systems by recognising that problem-solving contexts do not exist in isolation, e.g.
    ! The learner will be able to apply Industry Tariff structures, taking cognisance of the effect of extraneous variables
    ! The learner will be able to understand the interrelationship between world trading partners, and how the location and characteristics of different locations in the world influence the trading cycle. The learner will also be able to comprehend how different world events such as adverse weather (hurricanes, earthquakes) and political events (war, etc) influence the international trading cycle and the transportation of goods across international borders. 

    QUALIFICATIONS UTILISING THIS UNIT STANDARD: 
      ID QUALIFICATION TITLE PRE-2009 NQF LEVEL NQF LEVEL STATUS END DATE PRIMARY OR DELEGATED QA FUNCTIONARY
    Core  22439   National Certificate: International Trade  Level 2  NQF Level 02  Passed the End Date -
    Status was "Reregistered" 
    2007-11-28  Was TETA until Last Date for Achievement 
    Elective  35953   General Education and Training Certificate: Transport  Level 1  NQF Level 01  Passed the End Date -
    Status was "Reregistered" 
    2008-02-06  Was TETA until Last Date for Achievement 
    Elective  59300   General Education and Training Certificate: Transport  Level 1  NQF Level 01  Reregistered  2023-06-30  TETA 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS UNIT STANDARD: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    NONE 



    All qualifications and part qualifications registered on the National Qualifications Framework are public property. Thus the only payment that can be made for them is for service and reproduction. It is illegal to sell this material for profit. If the material is reproduced or quoted, the South African Qualifications Authority (SAQA) should be acknowledged as the source.