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SOUTH AFRICAN QUALIFICATIONS AUTHORITY 
REGISTERED QUALIFICATION: 

National Certificate: Home-Care Practices 
SAQA QUAL ID QUALIFICATION TITLE
80786  National Certificate: Home-Care Practices 
ORIGINATOR
Task Team - Hygiene and Cleaning 
PRIMARY OR DELEGATED QUALITY ASSURANCE FUNCTIONARY NQF SUB-FRAMEWORK
SERVICES - Services Sector Education and Training Authority  OQSF - Occupational Qualifications Sub-framework 
QUALIFICATION TYPE FIELD SUBFIELD
National Certificate  Field 11 - Services  Cleaning, Domestic, Hiring, Property and Rescue Services 
ABET BAND MINIMUM CREDITS PRE-2009 NQF LEVEL NQF LEVEL QUAL CLASS
Undefined  145  Level 2  NQF Level 02  Regular-Unit Stds Based 
REGISTRATION STATUS SAQA DECISION NUMBER REGISTRATION START DATE REGISTRATION END DATE
Reregistered  SAQA 06120/18  2018-07-01  2023-06-30 
LAST DATE FOR ENROLMENT LAST DATE FOR ACHIEVEMENT
2024-06-30   2027-06-30  

In all of the tables in this document, both the pre-2009 NQF Level and the NQF Level is shown. In the text (purpose statements, qualification rules, etc), any references to NQF Levels are to the pre-2009 levels unless specifically stated otherwise.  

This qualification does not replace any other qualification and is not replaced by any other qualification. 

PURPOSE AND RATIONALE OF THE QUALIFICATION 
Purpose:

This Qualification is for a worker who provides a home-care service in an institution or in an individual household where specialist care services need to be provided. It develops competencies required to provide a comprehensive home-care service in a manner that has regard for life and property.

The Qualification is aimed at persons who have completed a GETC Level 1 qualification, who are already in a home-care environment and want to improve their home-care skills and/or who are new to the sector and wish to obtain a formal qualification to equip them for employment in the sector.

Upon completion qualifying learners will be able to work in one of the following home-care and/or related settings:
  • Caring for infants, toddlers and children.
  • Caring for the elderly and frail.
  • Cleaning and organising a home.
  • Laundering and or sewing textiles.
  • Caring for pets and plants.
  • Providing hospitality services.
  • Caring for the disabled.

    The qualification will also develop the necessary skills for learners to start up their own home-care services business.

    Qualifying learners will able to:
  • Implement health and wellness practices in home care.
  • Maintain home-care housekeeping.
  • Demonstrate life skills required for home care practice.
  • Perform home care activities in a chosen area of work.

    Competent learners are able to:
  • Practice good health and grooming habits.
  • Demonstrate an understanding of factors that contribute to healthy living.
  • Apply self management principles.
  • Organise themselves and their activities in a home-care work environment.
  • Receive and execute instructions.
  • Use communication skills to communicate with external and internal clients.
  • Manage personal finance.
  • Demonstrate knowledge of ethics and values.
  • Demonstrate understanding of HIV/AIDS and its impact on the workplace.
  • Behave in a professional manner in a business environment.
  • Maintain a domestic housekeeping service.
  • Identify security, safety and environmental risks in the local environment.
  • Apply telephone etiquette.

    Rationale:

    Establishments providing home-care and many individual households have a need for a home-care practitioner to provide a comprehensive service for the general and/or specific requirements of the setting in question. There is a need for a broad-based qualification that incorporates a range of generic and specialist competencies in home-care services.

    The home-care practitioner is required to provide more specialised services than a domestic or general cleaner, in addition to the typical functions of domestic and general cleaners. In this regard, there is a need for home-carers to be aware of risk factors, hygiene and housekeeping needs and to operate ethically.

    This qualification develops generic competencies required of all home carers and offers the specialist competencies required to operate in specialist areas of home-care such as care of toddlers, care of the aged, etc. These specialist competencies are found in the elective component of the qualification of which the learner must choose one as a specialisation. 

  • LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
    It is assumed that learners are competent in:
  • Communication at NQF Level 1.
  • Mathematical Literacy at NQF Level 1.

    Recognition of Prior Learning:

    This Qualification may be achieved wholly or in part through Recognition of Prior Learning. Whether a learner attends formal courses or acquires the required skills through informal means, the same standards apply as per the matrix of Unit Standards and Exit Level Outcomes.

    The Qualification and the Unit Standards have been written in such a way that the learning has to be assessed in an integrated way. Assessors will assess evidence to establish what the learners know, understand and can do. Such evidence may be related to courses completed and to work related activities.

    Assessors of Recognition of Prior Learning should ensure that learners submitting themselves to Recognition of Prior Learning are thoroughly briefed prior to assessment. Learners may be required to submit a Portfolio of Evidence in a prescribed format to be assessed for formal recognition.

    Access to the Qualification:

    Access to this Qualification is open. However, it is recommended that learners are:
  • Not living with disabilities and are physically mobile.
  • Meet the requirements of their specialisation. 

  • RECOGNISE PREVIOUS LEARNING? 

    QUALIFICATION RULES 
    The Qualification consists of a Fundamental, a Core and an Elective Component.
    To be awarded the Qualification learners are required to obtain a minimum of 145 credits as detailed below.

    Fundamental Component:

    The Fundamental Component consists of Unit Standards in:
  • Mathematical Literacy at Level 2 to the value of 16 credits.
  • Communication at Level 2 in a South African Language to the value of 20 credits.

    All Unit Standards in the Fundamental Component are compulsory.

    Core Component:

    The Core Component consists of Unit Standards to the value of 76 credits all of which are compulsory.

    Elective Component:

    The Elective Component consists of a number of specialisations each with its own set of Unit Standards. Each specialisation consists of compulsory and optional unit standards. Learners are required to select a specialisation and:
  • Complete all the compulsory unit standards for the specialisation.
  • Choose additional optional unit standards from those listed for the specialisation to give a total of at least 33 credits for the elective component.

    The following are the specialisations and their unit standards:

    Specialisation: Infant, Toddler and Child Care.

    Compulsory Unit standards:
  • ID 244263: Prepare an environment for babies, toddlers and children, NQF Level 1, 3 credits.
  • ID 244262: Interact with babies, toddlers and young children, NQF Level 2, 5 credits.
  • ID 244261: Maintain records and give reports about babies, toddlers, and young children, NQF Level 1, 3 credits.

    Optional Unit standards:
  • ID 114415: Implement hygiene practices for babies in the home, NQF Level 2, 2 credits.
  • ID 119567: Perform basic life support and first aid procedures, NQF Level 1, 5 credits.
  • ID 114433: Provide nutritious feeding for toddlers in the home. NQF Level 2, 2 credits.
  • ID 119511: Implement activities to enhance language and communication development of toddlers in the home, NQF Level 2, 2 credits.
  • ID 119512: Practice potty training procedures for toddlers in the home, NQF Level 2, 2 credits.
  • ID 114417: Provide a safe and secure environment for the grade R child in the home environment, NQF Level 2, 2 credits.
  • ID 119514: Provide a safe and secure environment for the toddler and pre-school child in and around the home, NQF Level 2, 2credits.
  • ID 119513: Provide health care for babies, toddlers and pre-school child in the home, NQF Level 2, 2 credits.
  • ID 114427: Provide safety and security for babies in and around the home, NQF Level 2, 2 credits.
  • ID 114419: Administer medication in a home environment, NQF Level 1, 4 credits.
  • ID 260558: Identify and refer an abused child, NQF Level 3, 6 credits.
  • ID 244255: Care for babies, toddlers and children, NQF Level 2, 10 credits.

    Specialisation: Palliative and Frail Care.

    Compulsory Unit standards:
  • ID 119559: Demonstrate knowledge of the provision and implementation of primary health care, NQF Level 1, 10 credits.
  • ID 260463: Assist the client and significant others to manage home based care, NQF Level 2, 12 credits.

    Optional Unit standards:
  • ID 114419: Administer medication in a home environment, NQF Level 1, 4 credits.
  • ID 117029: Provide care to a frail person, NQF Level 1, 12 credits.
  • ID 119565: Assist with palliative care, NQF Level 1, 6 credits (can be replaced with 117009).
  • ID 260598: Provide support relating to home care, NQF Level 3, 16 credits.
  • ID 119567: Perform basic life support and first aid procedures, NQF Level 1, 5 credits.
  • ID 260479: Promote activities of daily living for clients with a disability or chronic condition, NQF Level 2, 9 credits.
  • ID 117009: Apply palliative care principles when assisting and supporting the clients and family to manage life threatening diseases, NQF Level 3, 10 credits.
  • ID 114427: Provide safety and security for babies in and around the home, NQF Level 2, 2 credits.

    Specialisation: Care for the disabled.

    Compulsory Unit standard:
  • ID 260479: Promote activities of daily living for clients with a disability or chronic condition, NQF Level 2, 9 credits.

    Optional Unit standards:
  • ID 260481: Create an awareness of disability and disability issues in a community, NQF Level 2, 10 credits.
  • ID 260498: Provide basic interventions to prevent deformities improve mobility and reduce pain for clients with disabilities, NQF Level 2, 8 credits.
  • ID 117009: Apply palliative care principles when assisting and supporting the client and family to manage life-threatening disease, NQF Level 3, 10 credits.
  • ID 260598: Provide support relating to home based care, NQF Level 3, 16 credits.

    Specialisation: Basic Hospitality Services.

    Compulsory Unit standards:
  • ID 377821: Prepare beds and handle linen and bed coverings, NQF Level 2, 2 credits.
  • ID 377708: Service bedroom areas, NQF Level 2, 1 credit.
  • ID 377705: Maintain housekeeping supplies, NQF Level 3, 3 credits.
  • ID 113821: Assist with the selecting, preparing and providing of foodstuffs, NQF Level 2, 8 credits.
  • ID 120416; Apply personal safety practices in a food or sensitive consumer product environment, NQF Level 2, 5 credits.
  • ID 120404: Maintain personal hygiene, health and presentation in a food handling environment, NQF Level 1, 4 credits.
  • ID 243206; Clean bathrooms and toilets, NQF Level 1, 6 credits.

    Optional Unit standards:
  • ID 377801: Maintain a clean linen supply, NQF Level 3, 3 credits.
  • ID 243205: Clean kitchens NQF Level 1, 6 credits.
  • ID 377706: Provide a house keeping service within designated area of work, NQF Level 3, 3 credits.
  • ID 243204: Understand basic cleaning principles, NQF Level 1, 15 credits.
  • ID 243203: Use chemicals in the cleaning services environment, NQF Level 1, 8 credits.

    Specialisation: Cleaning and Domestic Laundry Services.

    Compulsory Unit standards:
  • ID 243204: Understand basic cleaning principles, NQF Level 1, 15 credits.
  • ID 243203: Use chemicals in the cleaning services environment, NQF Level 1, 8 credits.

    Optional Unit standards:
  • ID 243201: Vacuum dry surfaces, NQF Level 1, 4 credits.
  • ID 243199: Clean above the floor surface, NQF Level 1, 4 credits.
  • ID 243206: Clean toilets and bathrooms, NQF Level 1, 6 credits.
  • ID 243205: Clean kitchens NQF Level 1, 6 credits.
  • ID 243207: Clean windows, NQF Level 1, 4 credits.
  • ID 14658: Clean floors in a domestic environment, .NQF Level 1, 4 credits.
  • ID 377801: Maintain a clean linen supply, NQF Level 3, 3 credits.
  • ID 12113: Wash items in a laundry, NQF Level 1, 5 credits.
  • ID 12117: Iron and press laundered items NQF Level 1, 3 credits.
  • ID 12115: Finish and store pressed and ironed items, NQF Level 1, 5 credits.

    Specialisation: Entrepreneurship.

    Compulsory Unit standards:
  • ID 119673: Identify and demonstrate entrepreneurial ideas and opportunities, NQF Level 2, 7 credits.
  • ID 10007: Identify, analyse and select business opportunities, NQF Level 1, 3 credits.
  • ID 119670: Produce a business plan for a new venture, NQF Level 2, 8 credits.
  • ID 119666: Determine financial requirements of a new venture, NQF Level 2, 8 credits.

    Optional Unit standards:
  • ID 10006: Demonstrate an understanding of entrepreneurship and develop entrepreneurial qualities, NQF Level 1, 2 credits.
  • ID 10009: Demonstrate the ability to start and run a business and adapt to a changing business environment, NQF Level 1, 3 credits.
  • ID 14444: Demonstrate an understanding of a general business plan and adapt it to a selected business idea, NQF Level 1, 7 credits.

    Specialisation: Pet and Plant Care.

    Compulsory Unit standards:
  • ID 264192: Provide care for ornamental plants, NQF Level 2, 8 credits.
  • ID 114430: Deal with and care for the health care needs of pets in the home, NQF Level 1, 2 credits.
  • ID 114429: Feed pets in a home-care environment, NQF Level 1, 1 credit.

    Optional Unit standards:
  • ID 114428: Explain different pets and the requirements for keeping them NQF Level 1, 2 credits.
  • ID 114432: Explain and apply pet care hygiene and safety in the home, NQF Level 1, 2 credits.
  • ID 264178: Clean interior plants NQF Level 2, 6 credits.
  • ID 264183: Prepare plants for interior environment, NQF Level 2, 6 credits.
  • ID 119701: Create an awareness of environmental protection, NQF Level 2, 4 credits.
  • ID 243204: Understand basic cleaning principles, NQF Level 1, 15 credits.
  • ID 243203: Use chemicals in the cleaning services environment, NQF Level 1, 8 credits.

    Specialisation: Commercial Laundry Services:

    Optional Unit Standards. Learners are required to select unit standards to the value of 33 credits from the list below:
  • ID 377635: Press and finish flat work using hot head or live steam press, NQF Level 2, 5 Credits.
  • ID 377640: Dry and inspect garments using steam or air finishing, NQF Level 2, 5 Credits.
  • ID 377642: Finish flatwork through irons or calendars, NQF Level 2, 4 Credits.
  • ID 377644: Dry laundered items using a tumble dryer, NQF Level 2, 5 Credits.
  • ID 377646: Describe the impact of good health, safety and security practices in a laundry environment, NQF Level 2, 4 Credits.
  • ID 377661: Describe the principles of the laundry process, NQF Level 2, 6 Credits.
  • ID 377690: Wash laundry items using conventional washing machines and washer extractors, NQF Level 2, 6 Credits.
  • ID 377691: Dry and inspect garments using steam and air tunnel finishers, NQF Level 2, 5 Credits.
  • ID 377692: Receive, sort and make up loads or batch items to be laundered, NQF Level 2, 4 Credits.

    Specialisation: High Pressure Cleaning Services:

    Compulsory Unit Standards:
  • ID 377721: Use a high pressure water jetting system to prepare a system, NQF Level 2, 3 Credits.
  • ID 377722: Use a high pressure water jetting system to clean surfaces, NQF Level 2, 3 Credits.
  • ID 377740: Use a high pressure water surface cutting system, NQF Level 2, 5 Credits.
  • ID 377761: Operate a high pressure water pipe or tube bundle cleaning system, NQF Level 2, 5 Credits.

    Optional Unit Standards:
  • ID 377781: Decontaminate a trauma or crime scene, NQF Level 2, 3 Credits.
  • ID 119673: Identify and demonstrate entrepreneurial ideas and opportunities, NQF Level 2, 7 Credits.
  • ID 119670: Produce a business plan for a new venture, NQF Level 2, 8 Credits.
  • ID 10006: Demonstrate an understanding of entrepreneurship and develop entrepreneurial qualities, NQF Level 1, 2 Credits.
  • ID 10009: Demonstrate the ability to start and run a business and adapt to a changing business environment, NQF Level 1, 3 Credits.
  • ID 14444: Demonstrate an understanding of a general business plan and adapt it to a selected business idea, NQF Level 1, 7 Credits.
  • ID 119701: Create an awareness of environmental protection, NQF Level 2, 4 Credits. 

  • EXIT LEVEL OUTCOMES 
    1. Implement health and wellness practices in home-care.

    2. Maintain home-care housekeeping.

    3. Demonstrate life skills required for home-care practice.

    4. Perform home-care activities in own area of work and specialisation.

    Critical Cross-Field Outcomes:

    Critical Cross-Field Outcomes have been addressed by the Exit Level Outcomes, as follows:

    1. Identify and solve problems.
    This will be achieved when qualifying learners:
    1.1 Bring solutions to cleaning, wellness and housekeeping needs identified.
    1.2 Maintain wellness and hygiene standards indentified.

    2. Work effectively with others as a member of a team or organisation.
    This will be achieved when qualifying learners:
    2.1 Follow instructions given in performing home-care tasks, activities and core responsibilities.

    3. Organise and manage oneself and one's activities responsibly and effectively.
    This will be achieved when qualifying learners:
    3.1 Apply identified principles and practices of personal management, time management and execute core responsibilities in a systematic and co-ordinated manner.

    4. Collect, analyse, organise and critically evaluate information.
    This will be achieved when qualifying learners:
    4.1 Analyse data and information to hygiene, health, risk assessment and wellness needs in a home-care situation generally, and in relation to own area of specialisation.

    5. Communicate effectively by using mathematical and language skills in the modes of oral and written presentations.
    This will be achieved when qualifying learners:
    5.1 Use communication skills to routinely address concerned parties.
    5.2 Receive instructions for own area of work.
    5.3 Resolve conflict at the workplace.

    6. Use science and technology effectively and critically, showing responsibility towards the environment and health of others.
    This will be achieved when qualifying learners:
    6.1 Use equipment, machinery and technology to bring solutions to health, hygiene and wellness needs and every-day housekeeping challenges in a home-care world of work.

    7. Demonstrate an understanding of the world as a set of related systems by recognising that problem solving contexts do not exist in isolation.
    This will be achieved when qualifying learners:
    7.1 Provide integrated solutions to health, wellness, hygiene, home safety, security and housekeeping situations by using a range of approaches, equipment and life skills. 

    ASSOCIATED ASSESSMENT CRITERIA 
    Associated Assessment Criteria for Exit Level Outcome 1:

    1.1 Good health practices are explained in terms of their importance for home-care.
    1.2 Good health practices are demonstrated through the various home-care activities to meet health and hygiene standards.
    1.3 The impact of grooming habits is explained to demonstrate their importance for home-care.
    1.4 Principles of basic microbiology applicable to the cleaning environment are applied with due regard for the requirements of home-care.
    1.5 Factors that contribute to healthy living are described in terms of home-care practices.
    1.6 Factors that contribute to healthy living are demonstrated in line with identified health care standards.
    1.7 Wellness principles are applied according to agreed and or set home-care standards.

    Associated Assessment Criteria for Exit Level Outcome 2:

    2.1 Areas of work and responsibility in domestic housekeeping services are described.
    2.2 Areas of responsibility for the upkeep of the home are described in terms of tasks to be performed.
    2.3 Health, safety and hygiene are explained in terms of their applicability to home upkeep.
    2.4 Potential risks in a home-care environment are identified and described so as to promote safety and security for life and property.
    2.5 The importance of conducting a risk assessment is explained within the home-care environment.
    2.6 Basic safety and security procedures within a home-care environment are explained to establish knowledge, awareness and sensitisation.

    Associated Assessment Criteria for Exit Level Outcome 3:

    3.1 Ethics and values expected and required for home-care practice are described.
    3.2 The impact of values on home care practice is explained.
    3.3 Best practice principles for home-care are identified.
  • Range: Best practice principles include but are not limited to personal financial management, self management, communication, diversity, execution of activities from instructions received.
    3.4 Best practices for home-care are demonstrated in line with identified principles.
    3.5 Best practices for communication are described in relation to the home-care environment.
    3.6 Communication skills demonstrating awareness of diversity and for conflict resolution are demonstrated within the home care set up through various ways.

    Associated Assessment Criteria for Exit Level Outcome 4:

    4.1 Range of activities within own area(s) of specialisation are described.
    4.2 Key areas of work within area of specialisation are described.
    4.3 Key practices within area of specialisation are implemented in line with sector, occupational and home-care context, requirements or performance agreements.

    Integrated Assessment:

    The term Integrated Assessment implies that theoretical and practical components should be assessed together. Whenever possible, the assessment of knowledge, skills, attitudes and values shown in the Unit Standards should be integrated and, during integrated assessment, the assessor should make use of a range of formative and summative assessment tools and methods. Combinations of practical, applied, foundational and reflective competencies should be assessed. Assessment should further ensure that all Specific Outcomes, Embedded Knowledge and Critical Cross-Field Outcomes are evaluated in an integrated way.

    Integrated Assessment evaluates the learner's ability to combine actions and ideas across a range of activities and knowledge areas. Integrated assessment must specifically assess the learner's ability to:
  • Demonstrate competence by means of the practical application of the embedded knowledge in a manner that meets the required performance standards.
  • Illustrate a clear understanding of the concepts, theory and principles that underpin the practical action taken.

    The assessment will require assessment methods which measure and evaluate evidence generated during learning and on-the-job activities. Assessment practices must be open and transparent, fair, valid and reliable, ensuring that no leaner is disadvantaged in any way whatsoever.

    A variety of methods must be used and assessment tools and activities must be appropriate to the context in which the learner is working or will work. Where it is not possible to assess the learner at the workplace, simulations, case studies role plays and other similar techniques should be used to provide a context appropriate to the assessment. 

  • INTERNATIONAL COMPARABILITY 
    Overview:

    An International review of comparable education and training in the area of Home-care has revealed that there are a number of courses and learning programmes. These tend to be short courses and skills programmes rather than full qualifications provided by generic and specialist providers.

    Home-care is also known as Housekeeping or Caretaking and the qualifying person is also known as the "Carer" in other countries.

    The review has focused on New Zealand, the United Kingdom (UK) and Australia, as Home-care is well established as a service and an occupation in those countries and there are some standardised training programmes and/or standards that are widely used in those countries that can serve as a basis for comparing the validity and quality of this qualification.

    New Zealand:

    There is a range of comparable qualifications and unit standards on the New Zealand Qualifications Framework at Levels 1 to 3 in the areas of Cleaning, Laundry, Caretaking, Carpet and Textile Cleaning, Animal Care and Hospitality. These offerings lead to specialised Occupational Awards. The content of this qualification, particularly of the specialisations, compares favourably with these awards in terms of knowledge and skills that are required to be mastered.

    The United Kingdom (UK):

    Examples of A Level and NVQ Level learning standards in the UK were looked at.

    Health and Social Care (Applied).

    (GCE Applied A Level - Single Award).

    Overview:

    Courses on offer relate to registered unit standards on aspects of health, social care and early years provision.

    AS Level:
  • Unit 1: Promoting quality care - the study of equal opportunities legislation and services.
  • Unit 2: Communications in care settings - considers theories and interactions with service users.
  • Unit 3: Promoting good health - studies perspectives in health and well being.

    A2 Level:
  • Unit 10: Care practice and provision - the study of services and multi-disciplining teams.
  • Unit 15: Social Trends - develops students skills in analysing demographic data to understand social trends that will affect the family and individuals.
  • Unit 16: Research Methods in Health and Social Care - the study of the purposes and methods of different types of research.

    The undergraduate Certificate, Understanding health and social care (K100), is an equivalent of an NVQ Level 2 Qualification for Carers, in the United Kingdom. The range of courses includes the following modules:
  • Who cares? Paints a broad picture of care in the UK, ranging from the caring within families, to primary health care, acute care in hospitals and social care in the community. It includes the diversity and sensitivity of care situations, the wide variety of modern care services, the intricate interconnections between them and what it is like to care and to receive care.
  • Working with life experience: This focuses on the impact of care needs and care services on people's sense of identity and self-worth, skills in communication and in ways of group working.
  • Diverse communities and resources: This includes how a community can respond to the needs of different groups of people, including a case study of a neighbourhood renewal programme for enabling the learner to assess whether such schemes can improve people's health and well-being. Also included is the work of services, agencies and Carers against a background of rapid and continuing social change across the UK.
  • People and places: This module explores the settings where care takes place and is managed, e.g. domestic homes, residential and hospital settings, looking at their physical, social and psychological impact on the care recipient.
  • Making care safer: Examines how care can go wrong and what individuals can do to try to prevent this; the crucial role of record keeping and the challenges of preserving confidentiality in the workplace.
  • The shaping of care services in the UK: Examines care policies at the national level. It also explores social trends and how care services might develop in the future.

    On completion, learners will be eligible for the Certificate in Health and Social Care, with the designation Cert HSC, which is widely recognized by employers throughout the UK and awarded by EDEXCEL.

    The First Diploma in Health and Social Care provides a good basis for progression on to a Level 3 qualification in this area. Students must study two core units as well as four specialist units from the following topics:
  • Cultural diversity in Health and Social Care.
  • Vocational experience in a Health or Social Care Setting.
  • Anatomy and physiology for Health and Social Care.
  • Human lifespan development.
  • Creative and therapeutic Activities in Health and Social Care.
  • Health and Social Care Services.
  • The impact of diet on health.

    From there learners go on to a more advanced course or training at Level 3 such as the National Diploma/Certificate in Health and Social Care, NVQs in Health and Social Care and CACHE Level 3 Diploma.

    Through this learning stream, students can go into careers such as social work, nursing, residential care work, housing and the probation service. Employment opportunities include work in registered care homes, housing, community work, and the voluntary sector, hospitals and primary care trusts.

    Health and Social Care (CYP) NVQ Level 3:

    The award is validated by EDEXCEL. It will be achieved by observation of current work practices and producing a range of evidence to meet performance criteria and scope. Learners are asked to show that they are competent by providing evidence that they:
  • Can perform identified tasks consistently to the required standard.
  • Have appropriate knowledge, and understand why they are doing things.
  • Can apply the skills in a range of different situations.

    To achieve the NVQ qualification delegates must demonstrate competence in the following eight units:
  • Promote Effective Communication For and About Individuals.
  • Promote, Monitor and Maintain Health, Safety and Security in the Working Environment.
  • Reflect On and Develop Your Practice.
  • Promote the Well-Being and The Protection of Children and Young People.
  • Contribute to the Assessment of Children and Young People's Needs and the Development of Care Plans.
  • Plan, Agree and Implement Development Activities To Meet Individual Needs.
  • Participate in Inter-Disciplinary Team Working To Support Individuals Contribute to Protecting Children and Young People from Danger, Harm and Abuse.

    Awarding Authority: EDEXCEL:

    The contents of this South African qualification align well with what is in the modules.

    Food Preparation and Cooking:

    Multi-skilled Hospitality Services NVQ 2 (HAB) (Lincoln College):

    This broad based qualification in Food Preparation and Cooking is aimed at those not catered for by mainstream hospitality and hotel courses. It is a Multi-skilled NVQ qualification. The qualification also caters for those employed in the areas of reception, housekeeping and general bar work. In summary, the qualification allows, employers and learners the ability to 'pick 'n' mix' units which reflect the individual's current roles and responsibilities in the workplace.

    Animal Care:

    Animal Care BTEC First Certificate (Hopwood Hall College):

    This course is for participants who have a keen interest in animals, who wish to gain knowledge of animal care and to gain practical skills for employment in the pet care industry. It includes animal biology including nutrition, growth, digestion and reproduction, animal health including diseases and first aid, animal care including accommodation and handling, dealing with customers including service and advice, husbandry including behaviour and dealing with emergencies, the care of exotics including reptiles, amphibians and insects, animals in their natural environment and how they can be monitored. Its contents are more advanced than that in the unit standards of this qualification.

    Child care:

    There are offerings at NVQ Levels 2-3 in Children's Care and Learning Development. These are much specialised qualifications that go much deeper into child care and the development of their learning than this National Certificate: Home-care Practices.

    Laundry studies:

    There is a range dry cleaning and or laundry standards in the UK's NVQ. For example, the Bridgwater College (UK) offers a program in NVQ 2 in Laundry Operations for those in Commercial Dry Cleaning, Home Hospital and Hotel Environments. The contents of the National Certificate:

    Home-care Practices compare well with these standards.

    Australia:
  • Plant Care.
  • ACS Distance Education: Foundation Certificate In Horticulture Vht003.

    Although there is no need at this level - in the SA Home-care qualification - for a complete qualification in Horticulture, the content of the course as described was a useful bench mark.

    Course Modules:
  • The Plant Kingdom (part a).
  • The Plant Kingdom (part b).
  • The Plant Kingdom (part c).
  • Plant Propagation.
  • Outdoor Food Production.
  • Garden Planning.
  • The Root Environment and Plant Nutrition.
  • Protected Cultivation.
  • Horticultural Plant Selection, Establishment and Maintenance.
  • Horticultural Plant Health Problems.

    This course is completed within 120 hours of study and provides good grounding for plant care and contains far more knowledge than required by the specialization in the National Certificate: Home-care Practices.

    Pet care:

    The Australian NQF has a number of unit standards and qualifications with well articulated occupational streams in Pet Care.

    The Australian School of Pet Care Studies.
  • The ASPCS Certificate in Canine Care and Professional Grooming and Presentation.

    It consists of the following courses:
  • Health Care.
  • Coat/Breed Identification.
  • Grooming Procedures and Coat Preparation.
  • Clipping Techniques.

    ASPCS Certificate in Animal Welfare & Nurses Aid.

    It consists of the following courses:
  • What is Responsible Pet Ownership?
  • Puppy Pediatrics.
  • Geriatric Care.
  • Anatomy and Physiology.
  • Nutrition.
  • First Aid.
  • Cat Care and Management.

    The programme can be completed at the students own pace and in the privacy of their own home. Students often follow on with the program in Junior Animal Nursing Assistant.

    Other pet care courses and programmes in Australia that are relevant for the SA Home-care learners in terms of learning and occupational progression include:
  • Advanced Grooming and Clipping Techniques.
  • Canine Psychology and Development.
  • Animal Welfare and Nurses Aid.
  • Junior Animal Nursing Assistant.

    Conclusion:

    The international comparability of the qualifications in the countries surveyed has revealed the following:

    Similarities:
  • There are comparable broad areas of learning and occupational streams in the broad area of Home care.
  • Similar (though not identical) areas of specialisation are offered.
  • Identical clusters of learning fields or domains exist.

    Differences:
  • Depth and range of specialisations.
  • Unit standard titles.
  • Clustering of competence sets.
  • Range of occupational profiles.
  • Greater opportunities for occupational/learning and articulation.

    This qualification compares well with what is offered internationally for entry-level workers in this sector. 

  • ARTICULATION OPTIONS 
    This Qualification articulates both horizontally and vertically:

    This qualification articulates horizontally to:
  • ID 64749: National Certificate: Community Health Work, Level 2.
  • ID 49648: National Certificate: Venture Creation (SMME), Level 2.

    This qualification articulates vertically to:
  • National Certificate: Home care, Level 3.
  • ID 64769: National Certificate: Community Health Work, Level 3. 

  • MODERATION OPTIONS 
  • Anyone assessing a learner or moderating the assessment of a learner against the qualification must be registered as an assessor with the relevant Education, Training, Quality, Assurance (ETQA) Body, or with an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Any institution offering learning that will enable the achievement of this qualification must be accredited as a provider with the relevant Education, Training, Quality, Assurance (ETQA) Body, or with an ETQA that has a Memorandum of Understanding with the relevant ETQA.
  • Assessment and moderation of assessment will be overseen by the relevant Education, Training, Quality, Assurance (ETQA) Body, or by an ETQA that has a Memorandum of Understanding with the relevant ETQA, according to the ETQA`s policies and guidelines for assessment and moderation.
  • Moderation must include both internal and external moderation of assessments, unless ETQA policies specify otherwise. Moderation should also encompass achievement of the competence described in the associated unit standards.

    Anyone wishing to be assessed against this qualification may apply to be assessed by any assessment agency, assessor or provider institution that is accredited by the relevant ETQA. 

  • CRITERIA FOR THE REGISTRATION OF ASSESSORS 
    For an applicant to register as an assessor or moderator of this qualification, the applicant needs:
  • To be registered as an assessor with the relevant ETQA.
  • To be in possession of a relevant qualification at NQF Level 3.
  • To have industry related experience. 

  • REREGISTRATION HISTORY 
    As per the SAQA Board decision/s at that time, this qualification was Reregistered in 2012; 2015. 

    NOTES 
    N/A 

    UNIT STANDARDS: 
      ID UNIT STANDARD TITLE PRE-2009 NQF LEVEL NQF LEVEL CREDITS
    Core  14659  Demonstrate an understanding of factors that contribute towards healthy living  Level 1  NQF Level 01 
    Core  113966  Identify security, safety and environmental risks in the local environment  Level 1  NQF Level 01 
    Core  14663  Maintain a domestic housekeeping service  Level 1  NQF Level 01 
    Core  243189  Manage personal finances  Level 1  NQF Level 01 
    Core  243193  Practice good health and grooming habits  Level 1  NQF Level 01 
    Core  110471  Apply basic micro-biological principles in cleaning  Level 2  NQF Level 02 
    Core  14776  Apply self-management practices  Level 2  NQF Level 02 
    Core  114959  Behave in a professional manner in a business environment  Level 2  NQF Level 02 
    Core  259762  Demonstrate an understanding of HIV/AIDS and its impact on the workplace  Level 2  NQF Level 02  12 
    Core  377693  Demonstrate knowledge of ethics and values  Level 2  NQF Level 02 
    Core  377701  Perform home-care services in a home-care environment  Level 2  NQF Level 02 
    Core  14348  Process incoming and outgoing telephone calls  Level 2  NQF Level 02 
    Core  14349  Receive and execute instructions  Level 2  NQF Level 02 
    Core  9533  Use communication skills to handle and resolve conflict in the workplace  Level 3  NQF Level 03 
    Fundamental  119463  Access and use information from texts  Level 2  NQF Level 02 
    Fundamental  9009  Apply basic knowledge of statistics and probability to influence the use of data and procedures in order to investigate life related problems  Level 2  NQF Level 02 
    Fundamental  7480  Demonstrate understanding of rational and irrational numbers and number systems  Level 2  NQF Level 02 
    Fundamental  119454  Maintain and adapt oral/signed communication  Level 2  NQF Level 02 
    Fundamental  12444  Measure, estimate and calculate physical quantities and explore, describe and represent geometrical relationships in 2-dimensions in different life or workplace contexts  Level 2  NQF Level 02 
    Fundamental  119460  Use language and communication in occupational learning programmes  Level 2  NQF Level 02 
    Fundamental  7469  Use mathematics to investigate and monitor the financial aspects of personal and community life  Level 2  NQF Level 02 
    Fundamental  9007  Work with a range of patterns and functions and solve problems  Level 2  NQF Level 02 
    Fundamental  119456  Write/present for a defined context  Level 2  NQF Level 02 
    Elective  114419  Administer medication in a home environment  Level 1  NQF Level 01 
    Elective  119565  Assist with Palliative Care  Level 1  NQF Level 01 
    Elective  243199  Clean above the floor surfaces  Level 1  NQF Level 01 
    Elective  14658  Clean floors in a domestic environment  Level 1  NQF Level 01 
    Elective  243205  Clean kitchens  Level 1  NQF Level 01 
    Elective  243206  Clean toilets and bathrooms  Level 1  NQF Level 01 
    Elective  243207  Clean windows  Level 1  NQF Level 01 
    Elective  114430  Deal with and care for the health care needs of pets in the home  Level 1  NQF Level 01 
    Elective  14444  Demonstrate an understanding of a general business plan and adapt it to a selected business idea  Level 1  NQF Level 01 
    Elective  10006  Demonstrate an understanding of entrepreneurship and develop entrepreneurial qualities  Level 1  NQF Level 01 
    Elective  119559  Demonstrate knowledge of the provision and implementation of primary health care  Level 1  NQF Level 01  10 
    Elective  10009  Demonstrate the ability to start and run a business and adapt to a changing business environment  Level 1  NQF Level 01 
    Elective  114432  Explain and apply pet care, hygiene and safety in the home  Level 1  NQF Level 01 
    Elective  114428  Explain different pets and the requirement for keeping them  Level 1  NQF Level 01 
    Elective  114429  Feed pets in a home care environment  Level 1  NQF Level 01 
    Elective  12115  Finish and store pressed and ironed items  Level 1  NQF Level 01 
    Elective  10007  Identify, analyse and select business opportunities  Level 1  NQF Level 01 
    Elective  12117  Iron and press laundered items  Level 1  NQF Level 01 
    Elective  244261  Maintain records and give reports about babies, toddlers and young children  Level 1  NQF Level 01 
    Elective  123632  Make garments  Level 1  NQF Level 01  20 
    Elective  119567  Perform basic life support and first aid procedures  Level 1  NQF Level 01 
    Elective  244263  Prepare an environment for babies, toddlers and young children  Level 1  NQF Level 01 
    Elective  117029  Provide care to a frail person  Level 1  NQF Level 01  12 
    Elective  243204  Understand basic cleaning principles  Level 1  NQF Level 01  15 
    Elective  243203  Use chemicals in the cleaning services environment  Level 1  NQF Level 01 
    Elective  243201  Vacuum dry surfaces  Level 1  NQF Level 01 
    Elective  12113  Wash items in a laundry  Level 1  NQF Level 01 
    Elective  120416  Apply personal safety practices in a food or sensitive consumer product environment  Level 2  NQF Level 02 
    Elective  260463  Assist the client and significant others to manage home based health care  Level 2  NQF Level 02  12 
    Elective  244255  Care for babies, toddlers and young children  Level 2  NQF Level 02  10 
    Elective  264178  Clean interior plants  Level 2  NQF Level 02 
    Elective  260481  Create an awareness of disability and disability issues in a community  Level 2  NQF Level 02  10 
    Elective  119701  Create an awareness of enviromental protection  Level 2  NQF Level 02 
    Elective  377781  Decontaminate a trauma or crime scene  Level 2  NQF Level 02 
    Elective  377646  Describe the impact of good health, safety and security practices in a laundry environment  Level 2  NQF Level 02 
    Elective  377661  Describe the principles of the laundry process  Level 2  NQF Level 02 
    Elective  119666  Determine financial requirements of a new venture  Level 2  NQF Level 02 
    Elective  377640  Dry and inspect garments using steam or air finishing  Level 2  NQF Level 02 
    Elective  377691  Dry and inspect garments using steam or air tunnel finishers  Level 2  NQF Level 02 
    Elective  377644  Dry laundered items using a tumble dryer  Level 2  NQF Level 02 
    Elective  377642  Finish flatwork through ironers or calenders  Level 2  NQF Level 02 
    Elective  119673  Identify and demonstrate entrepreneurial ideas and opportunities  Level 2  NQF Level 02 
    Elective  119511  Implement activities to enhance language and communication development of toddlers in the home  Level 2  NQF Level 02 
    Elective  114415  Implement hygiene practices for babies in the home  Level 2  NQF Level 02 
    Elective  244262  Interact with babies, toddlers and young children  Level 2  NQF Level 02 
    Elective  377761  Operate a high pressure water pipe or tube bundle cleaning system  Level 2  NQF Level 02 
    Elective  119512  Practice potty training procedures for toddlers in the home  Level 2  NQF Level 02 
    Elective  377821  Prepare beds and handle linen and bed coverings  Level 2  NQF Level 02 
    Elective  264183  Prepare plants for interior environments  Level 2  NQF Level 02 
    Elective  377635  Press and finish flat work using hot head or live steam presses  Level 2  NQF Level 02 
    Elective  119670  Produce a business plan for a new venture  Level 2  NQF Level 02 
    Elective  260479  Promote activities of daily living for clients with a disability or a chronic condition  Level 2  NQF Level 02 
    Elective  114417  Provide a safe and secure environment for the grade R child in a home environment  Level 2  NQF Level 02 
    Elective  119514  Provide a safe and secure environment for the toddler and pre-school child in and around the home  Level 2  NQF Level 02 
    Elective  260498  Provide basic interventions to prevent deformities improve mobility and reduce pain for clients with disabilities  Level 2  NQF Level 02 
    Elective  264192  Provide care for ornamental plants  Level 2  NQF Level 02 
    Elective  119513  Provide health care for babies, toddlers and pre-school child in the home  Level 2  NQF Level 02 
    Elective  114433  Provide nutritious feeding for toddlers in the home  Level 2  NQF Level 02 
    Elective  114427  Provide safety and security for babies in and around the home  Level 2  NQF Level 02 
    Elective  377692  Receive, sort and make up loads or batch items to be laundered  Level 2  NQF Level 02 
    Elective  377708  Service guest bedroom areas  Level 2  NQF Level 02 
    Elective  377722  Use a high pressure water jetting system to clean surfaces  Level 2  NQF Level 02 
    Elective  377721  Use a high pressure water jetting system to prepare a surface  Level 2  NQF Level 02 
    Elective  377740  Use a high pressure water surface cutting system  Level 2  NQF Level 02 
    Elective  377690  Wash laundry items using conventional washing machines and washer extractors  Level 2  NQF Level 02 
    Elective  117009  Apply palliative care principles when assisting and supporting the client and family to manage life-threatening disease  Level 3  NQF Level 03  10 
    Elective  260558  Identify and refer an abused person  Level 3  NQF Level 03 
    Elective  377801  Maintain a clean linen supply  Level 3  NQF Level 03 
    Elective  377705  Maintain housekeeping supplies  Level 3  NQF Level 03 
    Elective  377706  Provide a housekeeping service within designated area of work  Level 3  NQF Level 03 
    Elective  260598  Provide support relating to home based care  Level 3  NQF Level 03  16 


    LEARNING PROGRAMMES RECORDED AGAINST THIS QUALIFICATION: 
     
    NONE 


    PROVIDERS CURRENTLY ACCREDITED TO OFFER THIS QUALIFICATION: 
    This information shows the current accreditations (i.e. those not past their accreditation end dates), and is the most complete record available to SAQA as of today. Some Primary or Delegated Quality Assurance Functionaries have a lag in their recording systems for provider accreditation, in turn leading to a lag in notifying SAQA of all the providers that they have accredited to offer qualifications and unit standards, as well as any extensions to accreditation end dates. The relevant Primary or Delegated Quality Assurance Functionary should be notified if a record appears to be missing from here.
     
    1. DEAL TRAINING CONSULTANTS 
    2. ENQABILE TRAINING PTY LTD 
    3. GROWTH LINK 
    4. LIVEWELL ACADEMY 



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